Aventa Avis 

Let me begin by saying I first I thought I had gotten beat on my money. I ordered the glasses on 2 November 2025 and I ordered the prescription glasses. I had checked the mail weekly and hadnt heard from the company. But when I contacted the support they replied with a status update. I had updates on 9 November, 19 December, and my glasses arrived on 26 December. Im very pleased with the glasses. I am happy with the price I paid of $179.00 verses $450.00 from Meta. These glasses work great, my prescription is perfect, the picture taking and recording is clear and good. The AI feature is outstanding. My only issue is the glasses are a little thicker than I expected but, as my wife said there is a mini computer operating to do all the functionality. Needless to say these are a good buy.

This is a scam.

They issue a tracking number as if the item has been shipped, but then blame logistics issues and never actually send the product. This is how they operate their business. Even if you send a complaint email, you only receive a standard, scripted response.

I will say it again: this is a scam.

Customer service taking forever to respond. Trying to return the garbage product, been a couple months since I contacted them and no progress still. They be saying it’s better than ray-ban meta. Absolute lie!

I made my order by november 30, still didn’t recieved my item, I sent them a message a week ago but no answer. My order number is 64140

I ordered my glasses on December and still have not received my glasses despite the fact that I paid for quick delivery. Further there is no tracking number for my shipment to check the status. I wanted to use them for my nieces graduation tomorrow 😩

STAY FAR AWAY from this company. After dozens of emails two fake tracking numbers and filling complaint of fraud with my bank, This has been the worst purchase experience Ive made shop.pay should remove them from their platform. I paid for faster shipping ordered back in the the fir week of November. 2 weeks went by and nothing, so I reached out to support and they responded about 3 days later saying they will look into my order. Then they respond a week later stating they are escalating my order and notify of the an update and to look out for a tracking number. The next day I seek a tracking number on my USPS account. So I'm thinking all is good just to wait. Another week goes by and the tracking number still said awaiting pick up multiple times and dates and I notice the facility changed. Reached out to USPS and they said either the tracking number is invalid or the item has never been prepared. Reached back out to support and they have not responded to any of my emails since and that was 3 weeks ago. Contacting my bank for fraud dispute. Still no updates or contact from them! again...STAY AWAY!!!

This company is garbage. I was charged extra for cases and never got a refund. I initiated a return within the 30 days because of a shitty battery life and they strung me along with a response once a week. I was then asked to submit a video on why I wanted to return the glasses. I never had to send an audition video in order to return a product.

My name is Johnny X my order number is #63173 Aventa customer service is just a bunch of AI bots with automated messages. I would rather be frustrated talking to a human being in India or the Philippines

I ordered early October, I received an email with tracking information October 19th…the tracking has not updated. It’s December and the tracking has not updated and I have not heard anything. Multiple emails and attempts to reach them with no avail.

This is a scam company. They fake ship the product so you get a tracking number but in fact, there is no item. I contacted USPS and they said the label was never paid therefore, there is not actual shipment being sent.

Do not buy anything from them! I filed a chargeback with my CC, and will also file a report with the BBB and FTC.

At least some of these other people got their glasses. I never received mine because they “didn’t put enough postage” on the package and USPS seized it. Aventa claims they can’t give me a refund until they receive the item back. Well it’s not my fault I didn’t get the package in the first place! Such scammers. Avoid at all cost.

Ordered October 4th. Never received, zero support from customer service. I filed a complaint with Shopify, Aventa finally replied to my emails.

They'd be more helpful if they kept ignoring my emails.

Don't buy it. It's a complete scam. They charged me twice but didn't ship my glasses. SCAM ALERT

Great glasses. Guys just be patient up to a month to be delivered. I ordered mine with prescription and it came exactly as I did. I love all features in it and I'm impressed of AI and translator how fast and precise. Videos and photos are very 👍. Definitely, recomanding others.

Forgot to add my apt number to my address cause me so much hell I’m so freaky pissed off

Avoid at all costs. They are scammers. They sell you the product but the product arrives very late and is defective, worthless. And when you try to return them and contact them the customer service is inexistent. Takes forever to answer. Its been 3 months and I haven’t been able to return them yet. Crazy. Terrible experience with them. I would never ever buy from them.

They have not arrived. It has taken so long my prescription has now changed in the meantime. Still waiting.

My package is late. There is no tracking info update. I have emailed customer service multiple times with no response. I cannot find a contact phone number to call.

Never received the sunglasses

I never received anything. I been trying to get help for 5 days

After finally receiving my package 2 weeks later, my husband absolutely loves them. The camera, video,audio the style of the glasses was worth the purchase. Although I didn't think that the order would arrived at all, it arrived a day before my husband's birthday.