Second bed purchase from Babyfair and have been delighted both times. Beds are well made and lovely designs for children's room. Purchased ottoman beds with safety rails on both times, great beds for... Voir plus
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Lisez les avis des autres
Honestly the best bed in the house! ⭐️⭐️⭐️⭐️⭐️ We bought this single bed for our three-year-old and I cannot recommend it enough. He has genuinely never slept so well in his life — it is SO com... Voir plus
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Ordered a matress when it came it was very nice good quailty but had a funny smell (like curry) left it 2 month thought it would go but did'nt. Contacted customer support, sorted it straight away even... Voir plus
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Ordered Single Bed for my daughter she picked the colours of the rainbow she wanted. The design was easy to do. We orderd a mattress as well, we did pick the wrong size but the company called us and... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Welcome to BABYFAIR – your one-stop destination for baby and family. We're passionate about helping families find quality products that bring comfort, style, and value to everyday life. Our commitment is to provide excellent customer service and a shopping experience you can trust.
Coordonnées de contact
Savile business centre, mill street east, Dewsbury , WF12 9AH, Dewsbury, Royaume-Uni
- 03301757526
- sales@baby-fair.co.uk
- baby-fair.co.uk
4,2
Bien
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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We ordered Princess double bed
We ordered Princess double bed, the beds came in different shape as on website, contacted store and bed has been replaced in around 10 days.
14 juillet 2026
Avis spontané
Réponse de BabyFair
Hi,
Thank you for taking the time to leave us a review. We appreciate your patience while we resolved the issue with your Princess Double Bed.
We're pleased we were able to arrange a replacement for you, and we hope you're now happy with your purchase. Customer satisfaction is very important to us, and we're always here to help if anything isn't quite right.
Thank you for choosing BABYFAIR. We truly appreciate your support and hope to have the pleasure of serving you again in the future! 💙
Great service and delivery was quick
Great service and delivery was quick
15 juillet 2026
Avis spontané
Réponse de BabyFair
Hi,
Thank you so much for your lovely review! We're delighted to hear that you were happy with both our service and the quick delivery.
Your kind feedback means a lot to the BABYFAIR team. We really appreciate your support and hope to have the pleasure of serving you again in the future.
Thanks again for choosing BABYFAIR!
Easy website to navigate
Easy website to navigate, quick delivery. The mattress was perfect for my daughter and a great price.
13 juillet 2026
Avis spontané
Réponse de BabyFair
Hi,
Thank you so much for your wonderful review! 😊 We're delighted to hear that you found our website easy to navigate, your order arrived quickly, and that the mattress was perfect for your daughter.
It's also great to know you were happy with the price – we always aim to offer excellent value alongside great service.
Thank you for choosing BABYFAIR. We truly appreciate your support and hope to have the pleasure of serving you again in the future!
Ordering so easy
How easy the process was from ordering to delivery. I have not checked the mattresses yet as they are for bunk beds that haven’t arrived yet.
13 juillet 2026
Réponse de BabyFair
Hi,
Thank you so much for taking the time to leave us a lovely review! 😊 We're so pleased to hear that you found the ordering process easy and that your mattresses were delivered smoothly.
We hope your bunk beds arrive soon, and that you're just as happy with the mattresses once everything is set up.
Thank you for choosing BABYFAIR. We really appreciate your support and hope to have the pleasure of serving you again in the future!
Réponse de BabyFair
Hi,
Thank you so much for your lovely review! 😊 We're delighted to hear that your order arrived quickly and was packaged nicely.
Your recommendation means a lot to the whole BABYFAIR team. We really appreciate your support and hope to have the pleasure of serving you again soon.
Thanks again for choosing BABYFAIR! 💙
Very poor mattress and very…
Very poor mattress and very uncomfortable. It's just cheap, even with extra mattress topper the mattress gives back aches. I would not recommend this even to my enemy 😒. Very bad quality mattress honestly. It's not even worth the money because it's not practical!
29 décembre 2025
Réponse de BabyFair
Hi,
Thank you for taking the time to share your feedback. We're very sorry to hear that you're disappointed with your mattress and that it hasn't provided the comfort you expected. This is certainly not the experience we want for our customers.
We have checked our records and, at the moment, we can't see any previous correspondence from you regarding this issue. We would have appreciated the opportunity to assist you sooner.
One of our Customer Service team members will be reaching out to you shortly to discuss your concerns and work with you towards a suitable resolution. We value your feedback and hope we can help put things right.
Kind regards,
The Babyfair Team
Awful company and service!
Why does nobody answer the phone?
I’ve paid £500 for a bed that physically cannot be assembled, and I’ve had no response via chat, email, or the phone. The lack of customer service is completely unacceptable.
I’m extremely disappointed with both the product and the support I’ve received. I would not recommend buying from this company and certainly won’t be purchasing from here again.
UPDATE - they have finally contacted me and are taking no accountability or responsibly the bed is faulty. They have not offered any kind of solution. They have also blocked me from social media and deleted comments highlighting my issues to new prospective buyers
10 juillet 2026
Avis spontané
Réponse de BabyFair
Hi,
Thank you taking the time to leave your feedback. We are truly sorry to hear about your experience and sincerely apologise for the frustration and inconvenience this has caused.
We understand how disappointing it must be to receive a bed that you have been unable to assemble, especially after trying to contact us through multiple channels without success. This is not the level of service we aim to provide.
A member of our Customer Service team will be in touch with you as soon as possible to discuss the issue and work towards a suitable resolution. We appreciate your patience and the opportunity to put things right.
Kind regards,
The Babyfair Team
Réponse de BabyFair
Hi,
Thank you so much for your kind review! We're delighted to hear you received a quick response to your enquiry and found our team friendly. Your feedback means a lot to us.
We really appreciate your support and hope to have the pleasure of serving you again in the future.
Best wishes,
The BABYFAIR Team
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
“The bed is sturdy, stylish, and easy to assemble. The build quality exceeded my expectations, and it looks great in my room. Very happy with the purchase and would highly recommend it.”
19 juillet 2026
Avis spontané
Réponse de BabyFair
Hi,
Thank you so much for your wonderful 5-star review! We're thrilled to hear that you're so happy with your new bed and that its sturdiness, style, and ease of assembly exceeded your expectations. It's great to know it looks fantastic in your room too!
We really appreciate your recommendation and your kind feedback. Thank you for choosing BABYFAIR, and we hope to have the pleasure of serving you again in the future.
Warm regards,
The BABYFAIR Team
10/10
I accidentally ordered the wrong size, sent them an email and they were straight on to it. Changed it their end and sent the correct size mattresses with zero fuss. They even offered suggestions of other mattresses.
Responsive, helpful and super easy to communicate with. Won’t be going anywhere else now.
Delivery was super prompt, kept up to date with that also!
Mattresses ordered (3 total) were all super comfortable!
2 juillet 2026
Avis spontané
Réponse de BabyFair
Hi,
Thank you so much for your fantastic 10/10 review!
We're so pleased we could quickly sort out the mattress size change for you and make the whole process as easy and stress-free as possible. It's great to hear our team was responsive and helpful, and that our delivery updates kept you informed every step of the way.
Most importantly, we're delighted that all three mattresses are super comfortable and that you're happy with your purchase.
Thank you again for taking the time to share your experience. We truly appreciate your kind words and look forward to welcoming you back to BABYFAIR again in the future!
My son loves the bed.Good quality.Easy…
My son loves the bed.Good quality.Easy to assemble .Bed delivered on time
15 novembre 2025
Avis spontané
Réponse de BabyFair
Hi,
Thank you so much for your wonderful review! 😊
We're delighted to hear that your son loves his new bed! It's great to know you were happy with the quality, found it easy to assemble, and that it arrived on time.
Thank you for choosing BABYFAIR. We really appreciate your support and hope to have the pleasure of serving you again in the future.
All good thank you
6 juillet 2026
Réponse de BabyFair
Hi,
Thank you for taking the time to leave us a review! 😊
We're so pleased to hear that everything was good and that you were happy with your experience. Your feedback is greatly appreciated.
Thank you for choosing BABYFAIR. We hope to have the pleasure of serving you again in the future!
Good quality mattress and best choice…
Good quality mattress and best choice for my son. Worth buying for good price. Fast delivery and excellent communication
8 juillet 2026
Réponse de BabyFair
Hi,
Thank you so much for taking the time to leave us such a lovely review! 😊
We're delighted to hear that you're happy with the quality of the mattress and that it was the perfect choice for your son. It's also great to know you were pleased with the price, fast delivery, and our communication throughout your order.
Thank you for choosing BABYFAIR. We truly appreciate your support and hope to have the pleasure of serving you again in the future!
The mattrass came well packaged and…
The mattrass came well packaged and quicker than expected. The price was great too and my son has had the best rest in a long time. He is very happy with the product and so are we
13 juillet 2026
Avis spontané
Réponse de BabyFair
Hi,
Thank you so much for your wonderful review! 😊
We're delighted to hear that your mattress arrived quickly, was well packaged, and offered great value for money. It's especially lovely to know that your son is sleeping so well and is happy with his new mattress—that's exactly what we hope for!
Thank you for choosing BABYFAIR. We truly appreciate your support and look forward to welcoming you back again in the future. 💙
Couldn’t be happier
Couldn’t be happier. The bed is strong, the mattress is supportive, and the whole experience was excellent.
15 juillet 2026
Avis spontané
Réponse de BabyFair
Hi,
Thank you so much for taking the time to leave such a lovely review. We're thrilled to hear that you're so happy with your purchase and that you're pleased with the strength of the bed, the supportive mattress, and your overall experience.
Your feedback means a great deal to the whole BABYFAIR team. We truly appreciate your support and hope we'll have the pleasure of welcoming you back again in the future. Thank you for choosing BABYFAIR! 💕
Exceeded my expectations
Exceeded my expectations. Excellent quality and fast delivery.
13 juillet 2026
Avis spontané
Réponse de BabyFair
Hi,
Thank you so much for your wonderful review. We're delighted to hear that we exceeded your expectations and that you were pleased with the quality and fast delivery.
Your kind words mean a lot to everyone here at the BABYFAIR team. We truly appreciate your support and hope to have the pleasure of serving you again in the future. Thanks for choosing BABYFAIR! 💕
Ordered a mattress from this website…
Ordered a mattress from this website amazing quality was on sale but would have 100% paid full price for the quality of the product! Also came in a couple of days!
8 juillet 2026
Avis spontané
Réponse de BabyFair
Hi,
Thank you so much for your wonderful review! We're delighted to hear that you're so pleased with the quality of your mattress and that it exceeded your expectations. It's also great to know your order arrived quickly and that you felt it was such great value, even at full price.
Your kind words mean a lot to the whole BABYFAIR team. Thank you for choosing us, and we hope to have the pleasure of serving you again in the future!
Best wishes,
The BABYFAIR Team
Réponse de BabyFair
Hi,
Thank you so much for your wonderful review! 😊 We're delighted to hear that you're just as happy with your purchase this time as before. Your recommendation means a lot to everyone at the BABAYFAIR team. We truly appreciate your continued support and hope to have the pleasure of serving you again soon! 💛
Amazing bed and service!
4 juillet 2026
Réponse de BabyFair
Hi,
Thank you so much for your lovely review! We're delighted to hear you were pleased with both the bed and the service you received. Your kind words mean a lot to the BABYFAIR team.
We really appreciate your support and hope we'll have the pleasure of serving you again in the future.
Best wishes,
The BABYFAIR Team
Mattress
The ordering process was straightforward, and we received timely updates regarding the delivery, which also occurred as scheduled. The mattress was competitively priced and provides a comfortable sleeping experience; we highly recommend it.
9 juillet 2026
Avis spontané
Réponse de BabyFair
Hi,
Thank you so much your wonderful review! We're delighted to hear that you found the ordering process straightforward, appreciated the delivery updates, and that your mattress arrived exactly as scheduled.
It's fantastic to know you're happy with the quality, comfort, and value for money, and we're especially grateful for your recommendation. Your feedback means a lot to our team.
Thank you for choosing Babyfair. We truly appreciate your support and hope to have the pleasure of serving you again in the future! 😊
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