Second bed purchase from Babyfair and have been delighted both times. Beds are well made and lovely designs for children's room. Purchased ottoman beds with safety rails on both times, great beds for... Voir plus
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Lisez les avis des autres
Honestly the best bed in the house! ⭐️⭐️⭐️⭐️⭐️ We bought this single bed for our three-year-old and I cannot recommend it enough. He has genuinely never slept so well in his life — it is SO com... Voir plus
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Ordered a matress when it came it was very nice good quailty but had a funny smell (like curry) left it 2 month thought it would go but did'nt. Contacted customer support, sorted it straight away even... Voir plus
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Ordered Single Bed for my daughter she picked the colours of the rainbow she wanted. The design was easy to do. We orderd a mattress as well, we did pick the wrong size but the company called us and... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Welcome to BABYFAIR – your one-stop destination for baby and family. We're passionate about helping families find quality products that bring comfort, style, and value to everyday life. Our commitment is to provide excellent customer service and a shopping experience you can trust.
Coordonnées de contact
Savile business centre, mill street east, Dewsbury , WF12 9AH, Dewsbury, Royaume-Uni
- 03301757526
- sales@baby-fair.co.uk
- baby-fair.co.uk
4,2
Bien
2 k avis
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A répondu à 100 % de ses avis négatifs
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Pleased!!
So pleased with our new mattresses purchased so easily and recieved both within 24hours. Super fast delivery and will be sure to order more in the future 👏❤️
1 août 2026
Avis spontané
Réponse de BabyFair
Hi,
Thank you so much for your wonderful review! 💖 We're absolutely delighted to hear you're so pleased with your new mattresses and that they arrived so quickly.
It's great to know the ordering process was easy and our fast delivery made a positive impression. Your kind words mean a lot to the whole BABYFAIR team.
Thank you for choosing BABYFAIR. We hope you enjoy your new mattresses, and we look forward to welcoming you back again soon! 😊💕
Thank you for this quality mattress…
Thank you for this quality mattress really appreciate . Delivery was on point too
27 juillet 2026
Réponse de BabyFair
Hi,
Thank you so much for your kind words and for taking the time to leave us a review.
We're delighted to hear that you're happy with the quality of your mattress and that the delivery met your expectations. Your feedback means a lot to the BABYFAIR team.
We truly appreciate your support and hope to have the pleasure of serving you again in the future. Thank you for choosing BABYFAIR! 💙
Mattresses
Great experience, really happy with the mattresses they are really comfy! Quick delivery too, would recommend.
29 juillet 2026
Avis spontané
Réponse de BabyFair
Hi,
Thank you so much for your lovely review! 😊
We're delighted to hear that you're really happy with your mattresses and that you found them so comfy. It's also great to know our quick delivery made your experience even better.
Thank you for taking the time to recommend us. We truly appreciate your support and hope we'll have the pleasure of serving you again in the future!
Best wishes,
The BABYFAIR Team
Réponse de BabyFair
Hi,
Thank you so much for your lovely review! We're delighted to hear you had a great experience with BABYFAIR.
We really appreciate you taking the time to share your feedback, and we hope to welcome you back again soon. Thank you for choosing BABYFAIR, and we look forward to seeing you again!
Best wishes,
The BABYFAIR Team
Réponse de BabyFair
Hi,
Thank you so much for your kind review! We're delighted to hear you found our service brilliant and fast. Your feedback really means a lot to the BABYFAIR team.
We truly appreciate your support and hope we'll have the pleasure of serving you again soon.
Best wishes,
The BABYFAIR Team
Made a 2nd order within days…
Made a 2nd order within days for my children's mattresses excellent serice and the mattresses are such great quality. Fast delivery to. Highly recommend
27 juillet 2026
Réponse de BabyFair
Hi,
Thank you so much for your fantastic review! 😊 We're thrilled to hear that you came back to place a second order with us so soon – that's the biggest compliment we could receive.
It's wonderful to know you're happy with the quality of the mattresses and our fast delivery service. Thank you for your recommendation; it really means a lot to the entire BABYFAIR team.
We truly appreciate your support and hope to have the pleasure of serving you again in the future. Thanks for choosing BABYFAIR! 💙
Great service
Lovely website, found everything I needed Easy, quick delivery with no issues at all
27 juillet 2026
Avis spontané
Réponse de BabyFair
Hi,
Thank you so much for your wonderful review! 😊 We're delighted to hear that you found everything you needed on our website and that your order arrived quickly and without any issues.
Your kind words mean a lot to the BABYFAIR team. We truly appreciate your support and hope to have the pleasure of serving you again in the future.
Thanks again for choosing BABYFAIR! 💙
Amazing Quality
Great company supplying quality products, ordered with ease and was amazed by the quality. Great value for money, will use again in the future.
22 juillet 2026
Avis spontané
Réponse de BabyFair
Hi,
Thank you so much for your wonderful review! We're delighted to hear that you found the ordering process easy and were impressed with the quality of our products. It's great to know you feel they offer excellent value for money.
Your kind words mean a lot to the whole BABYFAIR team. We really appreciate your support and hope to have the pleasure of serving you again in the future.
Thanks again for choosing BABYFAIR! 💙
Great bed and quick delivery
Great bed and quick delivery! Easy to add on the higher sides on the website etc! Very happy with the bed!
1 mai 2026
Avis spontané
Réponse de BabyFair
Hi,
Thank you so much for your lovely review!
We're delighted to hear you're happy with your new bed and that the delivery was quick. It's great to know you found it easy to customise your order with the higher sides on our website too.
Thank you for choosing BABYFAIR. We really appreciate your support and hope to welcome you back again in the future! 😊
The delivery was fast and the service…
The delivery was fast and the service is good
15 juillet 2026
Avis spontané
Réponse de BabyFair
Hi,
Thank you so much for your lovely review! We're delighted to hear that you were happy with our fast delivery and the service you received. Your kind feedback means a lot to our team. We truly appreciate your support and hope to have the pleasure of serving you again soon. Thank you for choosing BABAYFAIR!
The Air Feel Orthopedic Mattresses are…
The Air Feel Orthopedic Mattresses are great. My daughters love them. Delivery was smooth everything went well... Nothing else to say except will buy again! Thank you
13 juillet 2026
Réponse de BabyFair
Hi,
Thank you so much for your lovely review! We're delighted to hear that your daughters are loving their Air Feel Orthopedic Mattresses and that everything, from delivery to the overall experience, went smoothly.
Your kind words mean a lot to the BABYFAIR team. We truly appreciate your support and are thrilled to hear you'd buy from us again.
We hope to have the pleasure of serving you again in the future. Thanks once again for choosing BABYFAIR!
Warm regards,
The BABYFAIR Team
!!!!!AVOID AVOID AVOID!!!!!
!!!!!AVOID AVOID AVOID!!!!!
We bought a bed-frame from here and a mattress from elsewhere. The frame is too small for the mattress. Baby-fair are claiming the issue lies with the mattress yet our mattress measures the same dimensions as the standard UK size ones they are selling on their website.
I think this is a minor problem compared to their atrocious customer service. I’ve been gaslit in nearly every communication. They will go months without responding to you if you aren’t on their backs, take no responsibility for errors on their part, the build instructions are apparently incorrect (or it’s just another diversion tactic) but will claim you’ve built the bed wrong despite following their instructions. This issue is still unresolved 7+ months down the line and I expect it will remain that way.
!!!!!AVOID AVOID AVOID!!!!!
Update: we now have a solution to the issue. They provided a new headboard with reviewed dimensions, which I’d highlighted at the start of our communications. However, the rest of my review remains true and valid.
Update 2: I have been further contacted privately to “amend my review” and offered a goodwill gesture gift for my child. Feels a lot like bribery in an attempt to remove any negative comments from here.
8 décembre 2025
Avis spontané
Réponse de BabyFair
Hi,
We are truly sorry to read about your experience and sincerely apologise for the frustration and inconvenience this has caused. This is not the level of service we aim to provide, and we're disappointed to hear that you have felt unsupported throughout the process.
We understand your concerns regarding the bed frame and mattress dimensions, as well as the delays in communication and the overall handling of your case. We appreciate how frustrating it must be for this issue to remain unresolved after more than seven months.
Please be assured that we are escalating your case to our senior management team for an urgent review. A member of our Customer Service team will contact you as soon as possible with an update and a resolution after they have fully investigated the matter.
Thank you for bringing this to our attention. We appreciate your patience and the opportunity to put this right.
Kind regards,
The Babyfair Team
Réponse de BabyFair
Hi,
Thank you so much for your fantastic review! We're so pleased to hear that you were happy with the quality, speedy delivery, and great value. Knowing everything was perfect for you really makes our day!
We truly appreciate you taking the time to share your experience. Thank you for choosing BABYFAIR, and we hope to have the pleasure of serving you again in the future.
Best wishes,
The BABYFAIR Team
Excellent seller
Excellent seller, says 3-5 days delivery but was even quicker than that. Mattresses very comfy and so low cost. Would 100% recommend. Many thanks.
22 juillet 2026
Avis spontané
Réponse de BabyFair
hi,
Thank you so much for your wonderful review! We're delighted to hear that your order arrived even quicker than expected and that you're pleased with the comfort and value of your mattresses.
Your recommendation means a great deal to all of us at the BABYFAIR team. We really appreciate you taking the time to share your experience.
Thank you again for choosing BABYFAIR. We hope to have the pleasure of serving you again in the future!
Best wishes,
The BABYFAIR Team
Avoid!
Bed sent out at the last minute, not as shown in pictures and compensation was a box of chalk. Avoid at all costs
18 juillet 2026
Réponse de BabyFair
Hi,
We are very sorry to hear about your experience and understand how disappointing this must have been, especially when the bed you received did not match your expectations.
This is certainly not the standard of service we aim to provide, and we sincerely apologise for the inconvenience caused. Our Customer Service team will be contacting you as soon as possible to discuss your concerns and work with you to find the best possible solution.
Thank you for bringing this to our attention. We appreciate your feedback and the opportunity to make things right.
Réponse de BabyFair
Hi,
Thank you so much for your kind review! 😊 We're delighted to hear you had a positive experience with Babyfair. Your support means a lot to our team. We hope you enjoy your purchase, and we look forward to welcoming you back again in the future. Thanks again for choosing Babyfair! 💙
Fast delivery and great price for a…
Fast delivery and great price for a quality mattress
9 juin 2026
Avis spontané
Réponse de BabyFair
Hi,
Thank you so much for your fantastic review! We're so pleased to hear you were happy with the fast delivery, great price, and the quality of your mattress.
We really appreciate you taking the time to share your experience. Thank you for choosing Babyfair, and we hope to have the pleasure of serving you again in the future!
Best wishes,
The Babyfair Team
Bed is gorgeous
Bed is gorgeous - my son is absolutely delighted and it was easy to assemble
10 juillet 2026
Avis spontané
Réponse de BabyFair
Hi,
Thank you so much for your lovely review! We're delighted to hear that you think the bed is gorgeous and that your son is absolutely delighted with it. It's also great to know you found it easy to assemble.
We really appreciate you taking the time to share your experience. Thank you for choosing Babyfair, and we hope to have the pleasure of serving you again in the future!
Best wishes,
The Babyfair Team
Amazing prices and great quality
Amazing prices and great quality. Fast delivery. Great service.
22 juillet 2026
Avis spontané
Réponse de BabyFair
Hi,
Thank you so much much for your wonderful review! We're delighted to hear that you were happy with our prices, the quality of your order, and our fast delivery and service.
Your kind feedback means a lot to the whole BABYFAIR team. We really appreciate your support and hope to have the pleasure of serving you again soon.
Thanks again for choosing BABYFAIR! 😊
Brought a mattress for my daughter it…
Brought a mattress for my daughter it was with me within 2 days the mattress was that good I went ahead and ordered another 2 for my boys very pleased
21 juillet 2026
Avis spontané
Réponse de BabyFair
Hi,
Thank you so much for taking the time to leave such a lovely review! We're delighted to hear that your daughter's mattress impressed you so much that you came back to order two more for your boys. That's the best compliment we could ask for!
We really appreciate your support and are so pleased you're happy with your purchase and our quick delivery.
Thank you for choosing BABYFAIR. We hope to have the pleasure of serving you again in the future!
Best wishes,
The BABYFAIR Team
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