Second bed purchase from Babyfair and have been delighted both times. Beds are well made and lovely designs for children's room. Purchased ottoman beds with safety rails on both times, great beds for... Voir plus
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Lisez les avis des autres
Honestly the best bed in the house! ⭐️⭐️⭐️⭐️⭐️ We bought this single bed for our three-year-old and I cannot recommend it enough. He has genuinely never slept so well in his life — it is SO com... Voir plus
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Ordered a matress when it came it was very nice good quailty but had a funny smell (like curry) left it 2 month thought it would go but did'nt. Contacted customer support, sorted it straight away even... Voir plus
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Ordered Single Bed for my daughter she picked the colours of the rainbow she wanted. The design was easy to do. We orderd a mattress as well, we did pick the wrong size but the company called us and... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Welcome to BABYFAIR – your one-stop destination for baby and family. We're passionate about helping families find quality products that bring comfort, style, and value to everyday life. Our commitment is to provide excellent customer service and a shopping experience you can trust.
Coordonnées de contact
Savile business centre, mill street east, Dewsbury , WF12 9AH, Dewsbury, Royaume-Uni
- 03301757526
- sales@baby-fair.co.uk
- baby-fair.co.uk
4,2
Bien
2 k avis
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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Great quality, great price
The mattress was delivered right in time and the quality is great for the price paid.
This mattress will last many years, my daughter loves it. The colour range will suit all children.
19 août 2026
Avis spontané
Réponse de BabyFair
Hi,
Thank you so much for your wonderful review! We’re delighted to hear that you’re happy with the quality and value of the mattress, and even more pleased that your daughter loves it!
We really appreciate your kind words and support. We hope you enjoy the mattress for many years to come, and we look forward to welcoming you back to BABYFAIR again in the future!
Second bed from baby fair and we can’t…
Second bed from baby fair and we can’t recommend enough. It’s soooo stunning and makes my boys bedroom! I love the fact that you can choose so many details, from the colours, sides etc, to look exactly how you want it to be. It arrived quickly too and it’s absolutely perfect!!
3 août 2026
Avis spontané
Réponse de BabyFair
Hi,
Thank you so much for your lovely review! We’re absolutely delighted to hear that you love your boys’ new bed and that it’s made their bedroom so special! We love that you chose to personalise all the little details to make it just perfect.
Thank you for choosing Baby Fair again — it truly means the world to us! We hope to have you back again in the future.
I bought a cot from baby fair and im so…
I bought a cot from baby fair and im so pleased with not only the quality and amazing cot but the customer service too. The delivery was so quick which was ideal for when my little one arrived and also loved how amazing the team are. Highly recommend to anyone!
24 août 2026
Avis spontané
Réponse de BabyFair
Hi,
Thank you so much for your lovely review! We’re absolutely delighted to hear that you’re pleased with your cot and the quality of our products, as well as the service you received from our team. It’s wonderful to know we could make the delivery quick and convenient for your little one’s arrival.
We really appreciate your kind words and recommendation, and we hope to have the pleasure of welcoming you back to Baby Fair again in the future!
Warmest wishes,
The BABYFAIR Team
Highly recommend this company .
Highly recommend this company .
Quick delivery options good quality.
3 août 2026
Avis spontané
Réponse de BabyFair
Hi,
Thank you so much for your kind review! We’re delighted to hear that you were happy with the quick delivery and the quality of your order. Your support means a lot to the whole BABYFAIR team.
We hope to have the pleasure of serving you again soon!
Warm wishes,
The BABYFAIR Team
Good delivery and packaging
Good delivery and packaging. Products are exactly as described and fantastic value for money compared to other sites. Highly recommend!
14 août 2026
Avis spontané
Réponse de BabyFair
Hi,
Thank you so much for your lovely review! We’re delighted to hear that you’re happy with your order, delivery, and packaging, and that you found our products to be great value for money.
Your recommendation truly means a lot to the BABYFAIR team. We hope to have the pleasure of welcoming you back again soon!
Best wishes,
The BABYFAIR Team
Réponse de BabyFair
Hi,
Thank you so much for your lovely review! We’re delighted to hear that you’re happy with your new mattress and that our fast delivery service met your expectations.
We really appreciate your recommendation and hope to have the pleasure of serving you again soon!
Warmest wishes,
The BABYFAIR Team
Hidden Delivery Charges
Haven't ordered anything from this company yet. Was going to today but at checkout a delivery charge of £149.99 was applied. When I reviewed the Terms and Conditions there was no mention of a charge at this level, only a charge of £49 would apply and thats it. When approached, they offered a very small discount which I already had and offered nothing more. Nothing in the T&C's suggested any large increase in delivery charges and the company seemingly have been very unhelpful this far. A shame because we wanted the bed but the dishonesty and unhelpfulness alone will mean we won't use them. Avoid.
19 août 2026
Avis spontané
Réponse de BabyFair
Hi,
We’re sorry you feel this way and understand your disappointment regarding the delivery charge.
Our product prices are kept as competitive as possible, while delivery is a separate service and the cost is determined by the courier network and the location being delivered to. Although our standard delivery charge is £49, there are a very small number of areas that fall outside the courier’s standard delivery zones and therefore incur an additional delivery fee.
We always aim to be transparent about these charges and are sorry if the delivery cost was not what you expected at checkout. We did also try to offer a further discount as a gesture of goodwill.
That said, we are disappointed to see a negative review based on an order that was never placed and a service that was therefore never provided. We fully respect your decision not to proceed with the purchase, but we feel it would be fair to judge our products and service based on an actual customer experience.
We wish you all the best and hope you find a suitable bed elsewhere.
Kind regards,
The BABYFAIR Team
Terrible delivery time
Ordered a cot bed prepared to wait the long delivery time it stated, even though the website advertises speedy delivery. We’re over the 21 working days it stated for delivery and have not received any answer on when the cot will even be dispatched.
19 août 2026
Avis spontané
Réponse de BabyFair
Hi,
We are sorry to hear about the delay with your order and completely understand how frustrating it must have been to wait beyond the stated 21 working days without clear communication.
We can now see that your cot bed has been successfully delivered, and we sincerely hope you’re happy with the resolution and that the cot bed is everything you were hoping for. Thank you for your patience and understanding while we worked to get your order to you.
Kind regards,
The BABYFAIR Team
Mattress arrived quickly
Mattress arrived quickly and was exactly as described on the website. Really happy with it as allowed me to make up a guest room for my mother-in-law on a budget.
4 juillet 2026
Avis spontané
Réponse de BabyFair
Hi,
Thank you so much for your lovely review! We’re delighted to hear that your mattress arrived quickly and was just as described, and that it helped you create a comfortable guest room for your mother-in-law while staying within budget.
We really appreciate you choosing BABYFAIR and taking the time to share your experience. We hope to have the pleasure of welcoming you back again in the future!
Warm wishes,
The BABYFAIR Team
The bed is great quality and is just… perfect
The bed is great quality and is just what we were looking for. We installed it ourselves and it was an ottoman but this was really easy! It looks lovely in my daughter’s room and is a great first bed which will last years. The support team are great at answering queries.
18 août 2026
Avis spontané
Réponse de BabyFair
Hi,
Thank you so much much for your lovely review! We’re delighted to hear that you’re so pleased with the quality of the bed and that it looks perfect in your daughter’s room. It’s great to know you found the ottoman assembly easy too!
We really appreciate your kind words about our support team. Thank you for choosing BABYFAIR, and we hope to have the pleasure of welcoming you back again in the future! 💕
Never buy anything from this company
Never buy anything from this company! Items do not get delivered they are a scam!
17 août 2026
Avis spontané
Réponse de BabyFair
Hi,
We are very sorry to hear about your experience and sincerely apologise for the frustration caused.
This is certainly not the experience we want any of our customers to have. We’d really appreciate the opportunity to look into what happened and resolve this for you.
Please contact our customer service team with your order number and relevant order details so we can investigate the delivery issue and assist you as quickly as possible.
Kind regards,
The BABYFAIR Team
Never buy anything from this company
Never buy anything from this company.
I ordered a bed and mattress for my toddler and paid for assembly.
The bed and mattress arrived 5 days apart. And assembled was scheduled for an entire week later!! They refused to move it.
Also the delivery driver delivered the mattress to our home at 6am in the morning. Completely inappropriate.
14 août 2026
Avis spontané
Réponse de BabyFair
Hi,
We are truly sorry to hear about your experience and sincerely apologise for the inconvenience and frustration caused by the delivery and assembly arrangements. We completely understand how disappointing this must have been, particularly when ordering essential items for your toddler.
The assembly was booked following your confirmation; however, we appreciate that the timing and delivery arrangements have not met the level of service we aim to provide. Your concerns have now been escalated to our Senior Management team, who will review the matter and reach out to you shortly to discuss this further.
We sincerely apologise again for the inconvenience caused and appreciate you bringing this to our attention.
Kind regards,
The BABYFAIR Team
Great all Round
Great prices, speedy delivery and lovely product. Will definitely be back
8 août 2026
Avis spontané
Réponse de BabyFair
Hi,
Thank you so much for your lovely review! 🌟 We’re delighted to hear you were happy with our prices, speedy delivery and your purchase. It means a lot to the BABYFAIR team to know you had such a positive experience.
We really appreciate your support and hope to have your custom again soon! 💕
Best wishes,
The BABYFAIR Team
First time ordering the bed from this…
First time ordering the bed from this place, bed quality is not good as advertised which is not closed to be luxurious. The slats are broken after 1 day, what a joke.
I paid over £400 for it which is expensive for single bed quality, I wish I ordered from other website instead
12 août 2026
Avis spontané
Réponse de BabyFair
Hi,
We are very sorry to hear that you’re disappointed with the quality of your bed and that it did not meet your expectations. We sincerely apologise that you feel the product was not as luxurious as advertised and that you feel the price did not reflect the quality you received.
After reviewing your conversation with our Customer Service team, we can see that no photos or videos have been provided to us showing the issue with the bed. We would really appreciate it if you could send us clear photos or a video highlighting any defects or issues you have noticed.
Once received, our team will be happy to review this and, if there is a defect or manufacturer fault, we will do our best to resolve the matter for you as quickly as possible.
We’re sorry again for the disappointment and hope we can have the opportunity to put this right for you.
Kind regards,
BABYFAIR Team
Excellent
BabyFair was one of the suggested google searches. Very decently priced mattresses so I purchased two.
Delivered within 3 days of purchase too.
So impressed.
7 août 2026
Avis spontané
Réponse de BabyFair
Hi,
Thank you so much for your wonderful review! 😊 We’re delighted to hear that you were pleased with our prices and impressed with the speedy delivery. It’s fantastic to know you found BabyFair through Google and that you chose to purchase two mattresses from us.
We really appreciate your support and hope to have the pleasure of serving you again in the future! 💙
Best wishes,
The BABYFAIR Team
Excellent delivery and brilliant…
Excellent delivery and brilliant mattresses. My daughters are loving how comfortable they are
5 août 2026
Avis spontané
Réponse de BabyFair
Hi,
Thank you so much for your lovely review! 😊 We’re delighted to hear that you were happy with the delivery and that your daughters are enjoying the comfort of their new mattresses. It’s wonderful to know they’re sleeping comfortably!
Thank you for choosing BABYFAIR and for taking the time to share your experience. We hope to have the pleasure of welcoming you back again in the future! 💙
Warm regards,
The BABYFAIR Team
New mattress
Simple to order delivery was quick and I was advised when the goods will be arriving and very happy
4 août 2026
Avis spontané
Réponse de BabyFair
Hi,
Thank you so much for taking the time to leave us such a lovely review! We're delighted to hear that you found the ordering process simple, the delivery was quick, and that our delivery updates kept you informed every step of the way.
We hope you're enjoying your new mattress, and we truly appreciate you choosing Babyfair. We look forward to welcoming you back again in the future and hope to have your custom again soon!
Best wishes,
The Babyfair Team
Great price and great service
Great price and great service. Ordered the mattress and received promptly within a few days! Would definitely order again.
4 août 2026
Avis spontané
Réponse de BabyFair
Hi,
Thank you so much for your wonderful review! 😊 We're delighted to hear that you were happy with both our prices and the service you received, and that your mattress arrived promptly.
Your kind words mean a lot to our team. We truly appreciate your support and look forward to welcoming you back again in the future. We hope to have the pleasure of serving you again soon!
Best wishes,
The BABYFAIR Team
Great quality beds
Great quality beds, this is the second bed we’ve had.
Only suggestion is they could do with making the dimensions a little clearer for the height of the bottom panel where the mattress sits. Some beds are lower to the floor then others and it isn’t as clear as it good be.
11 juillet 2026
Avis spontané
Réponse de BabyFair
Hi,
Thank you so much for your lovely review and for choosing Babyfair again! We're delighted to hear this is the second bed you've purchased from us and that you've been pleased with the quality.
We really appreciate your feedback about making the dimensions, particularly the height of the bottom panel where the mattress sits, clearer on our product pages. That's a helpful suggestion, and we'll certainly pass it on to our team as we're always looking for ways to improve the shopping experience.
Thank you once again for your support. We hope you and your family enjoy your new bed, and we look forward to welcoming you back to Babyfair again in the future! 😊
Good delivery
Good delivery, good communication, fantastic service all round x
31 juillet 2026
Avis spontané
Réponse de BabyFair
Hi,
Thank you so much for your lovely review! 😊 We're delighted to hear you were happy with the delivery, communication, and the overall service you received. Your kind words mean a lot to the whole BABYFAIR team. We really appreciate your support and hope to have the pleasure of serving you again soon. Thanks for choosing BABYFAIR! 💙
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