BabyFair Avis 

1 573
•
TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Second bed purchase from Babyfair and have been delighted both times. Beds are well made and lovely designs for children's room. Purchased ottoman beds with safety rails on both times, great beds for... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Honestly the best bed in the house! ⭐️⭐️⭐️⭐️⭐️ We bought this single bed for our three-year-old and I cannot recommend it enough. He has genuinely never slept so well in his life — it is SO com... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ordered a matress when it came it was very nice good quailty but had a funny smell (like curry) left it 2 month thought it would go but did'nt. Contacted customer support, sorted it straight away even... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ordered Single Bed for my daughter she picked the colours of the rainbow she wanted. The design was easy to do. We orderd a mattress as well, we did pick the wrong size but the company called us and... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de puériculture

Écrit par l'entreprise

Welcome to BABYFAIR – your one-stop destination for baby and family. We're passionate about helping families find quality products that bring comfort, style, and value to everyday life. Our commitment is to provide excellent customer service and a shopping experience you can trust.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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4,2

Tous les avis

(1 573)

557 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Had a great experience and recommend!

Had a great experience, arrived exactly the date it said it would. It’s a lovely bed for my son, great quality and have had many compliments on it!

6 octobre 2026
Avis spontané
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Réponse de BabyFair

Hi,

Thank you so much for your wonderful review! We’re delighted to hear that the bed arrived on time and that your son is enjoying it. It’s lovely to know you’ve received so many compliments on it too!

We really appreciate your kind words and recommendation. We hope to have the pleasure of welcoming you back to BABYFAIR again in the future!

Noté 5 sur 5 étoiles

Easy ordering and good delivery time

Easy ordering and good delivery time. Kept in contact with delivery updates. Lovely bed.
Very pleased.

24 septembre 2026
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Réponse de BabyFair

Hi,

Thank you so much for your lovely review! We’re delighted to hear that you found the ordering process easy, the delivery prompt, and that you’re happy with your new bed. We really appreciate your kind feedback and are so pleased you had a great experience with BABYFAIR.

We hope to have the pleasure of serving you again in the future!

Best wishes,
The BABYFAIR Team

Noté 3 sur 5 étoiles

Average quality

Average quality

24 septembre 2026
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Réponse de BabyFair

Hi,

Thank you for your feedback. We’re sorry to hear that the quality only met your expectations. We really appreciate your honest comments and will take them on board as we continue to improve. We hope to have the opportunity to provide you with a better experience next time.

Noté 5 sur 5 étoiles

My granddaughter's bed has arrived…

My granddaughter's bed has arrived it's beautiful and very simple to put together, she'll be so happy

24 septembre 2026
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Réponse de BabyFair

Hi,

Thank you so much for your lovely review! We’re delighted to hear that your granddaughter’s bed has arrived safely and that you found it beautiful and easy to put together. We hope she absolutely loves it!

Thank you for choosing BABYFAIR, and we hope to have the pleasure of welcoming you back again in the future.

Best wishes,
The BABYFAIR Team

Noté 5 sur 5 étoiles

Gorgeous bed

Gorgeous bed, delivered by the advertised date. Kept up to date with delivery. Delivery driver was really nice and helpful.

20 septembre 2026
Avis spontané
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Réponse de BabyFair

Hi,

Thank you so much for your lovely review! We’re delighted to hear that you’re happy with your gorgeous new bed and that everything arrived on time. It’s also wonderful to hear our delivery driver was helpful and friendly.

We really appreciate you choosing BABYFAIR and hope to have the pleasure of welcoming you back again in the future.

Warm wishes,
The BABYFAIR Team

Noté 5 sur 5 étoiles

Second bed purchase from Babyfair and…

Second bed purchase from Babyfair and have been delighted both times. Beds are well made and lovely designs for children's room. Purchased ottoman beds with safety rails on both times, great beds for kids. Customer service team were helpful prior to the order and delivery team good too

22 septembre 2026
Avis spontané
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Réponse de BabyFair

Hi,

Thank you so much for your lovely review! We’re delighted to hear that you’ve been happy with both of your Babyfair purchases and that your children’s beds have been a great addition to their rooms.

It’s wonderful to know you were pleased with the quality, design, and service from our customer service and delivery teams. We truly appreciate you choosing Babyfair again and again.

We hope you enjoy your beds for many years to come, and we’d love to have your custom again in the future!

Warmest wishes,
The Babyfair Team

Noté 5 sur 5 étoiles

Very happy

Very happy , first time customer , ordered a mattress it was delivered in super fast time , and great value . Will use again .

27 septembre 2026
Avis spontané
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Réponse de BabyFair

Hi,

Thank you so much for your lovely review! We’re delighted to hear you were happy with your first order and that your mattress arrived quickly and offered great value.

It was a pleasure having you as a customer, and we truly appreciate your support. We hope to have the pleasure of your custom again in the future!

Best wishes,
The BABYFAIR Team

Noté 5 sur 5 étoiles

Rainbow Bed

Ordered Single Bed for my daughter she picked the colours of the rainbow she wanted. The design was easy to do. We orderd a mattress as well, we did pick the wrong size but the company called us and corrected our mistake which was amazing customer service. The bed arrived carefully packaged. Instructions was easy to understand. My daughter absolutely loves her bed and even likes to just chill in it with a book as well as sleep all night.
I would definitely use this company again. I highly recommend it.

16 septembre 2026
Avis spontané
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Réponse de BabyFair

Hi,

Thank you so much for your wonderful review!

We’re absolutely delighted to hear that your daughter loves her new Rainbow Bed and that she’s enjoying it not only for a good night’s sleep but also for relaxing with a book. It’s lovely to know that she was able to choose her favourite rainbow colours and make the bed truly her own!

We’re also pleased that we could help correct the mattress size before dispatch and that you were happy with our customer service and the packaging and instructions.

Thank you for choosing BABYFAIR and for your kind recommendation. We really appreciate your support and hope to have the pleasure of welcoming you back again in the future!

Warmest wishes,
The BABYFAIR Team

Noté 5 sur 5 étoiles

Honestly the best bed in the house

Honestly the best bed in the house! ⭐️⭐️⭐️⭐️⭐️

We bought this single bed for our three-year-old and I cannot recommend it enough. He has genuinely never slept so well in his life — it is SO comfortable! My husband keeps laughing and saying our three-year-old officially has the best bed in the house 😂

It was really easy to put together, feels incredibly well made and the quality is amazing. Delivery also came faster than estimated!

We’ll definitely be getting all of our beds from Baby Fair for the foreseeable future now that we know just how good they are. Highly, highly recommend! 🤍

28 septembre 2026
Avis spontané
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Réponse de BabyFair

Hi,

Thank you so much for your wonderful review! We’re absolutely delighted to hear that your little one is loving his new bed and sleeping so well — it sounds like he really does have the best bed in the house!

It’s fantastic to hear you were happy with the quality, comfort, easy assembly and speedy delivery. Your kind words truly mean so much to the whole Baby Fair team.

Thank you again for choosing Baby Fair and for your continued support. We look forward to welcoming you back again in the future! 🥰

With best wishes,
The Baby Fair Team

Noté 5 sur 5 étoiles

Perfect service

7 septembre 2026
Avis spontané
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Réponse de BabyFair

Hi,

Thank you so much for your lovely review! We’re delighted to hear you received perfect service. Your kind words mean a lot to the whole BABYFAIR team.

We truly hope to have the pleasure of serving you again soon!

Best wishes,
The BABYFAIR Team

Noté 5 sur 5 étoiles

Amazing bed!

We ordered the Archway dream kids bed for my daughter, she’s 2 and a half. She is physically disabled and autistic. We needed a low to the ground bed that was sturdy and still looked good and in keeping with the rest of the furniture.
This bed is honestly so comfortable and well made, sturdy good quality. We also opted for the bed to be made with the teddy material in polar. It’s gorgeous. Everyone has commented on how nice it is.
It’s been the best thing we could have brought for my daughter, it’s very safe due to its design and looks great.
Would highly recommend this bed and this company. Brilliant thank you !

31 août 2026
Avis spontané
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Réponse de BabyFair

Hi,

Thank you so much for your wonderful review! We’re absolutely delighted to hear how happy you and your daughter are with the Archway Dream Kids Bed.

It means so much to know that you’ve found the bed comfortable, sturdy and, most importantly, safe and suitable for your daughter. We’re also thrilled that you love the Polar Teddy finish — it sounds absolutely gorgeous!

Thank you for choosing BABYFAIR and for taking the time to share your lovely experience with us. We truly appreciate your kind words and recommendation.

We hope to have the pleasure of welcoming you back again in the future!

Warmest wishes,
The BABYFAIR Team

Noté 5 sur 5 étoiles

Very quick & easy on the website and…

Very quick & easy on the website and delivery.
Comfy !

26 septembre 2026
Avis spontané
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Réponse de BabyFair

Hi,

Thank you so much for your lovely review! We’re delighted to hear you found our website and delivery quick and easy, and that you’re happy with your comfy purchase. We really appreciate your support and hope to welcome you back to BABYFAIR again soon!

With best wishes,
The BABYFAIR Team

Noté 5 sur 5 étoiles

We are really pleased

We are really pleased with the bed and mattress we ordered for our son. They look great and seem good quality. It was easy to assemble and delivery was nice and quick.

14 septembre 2026
Avis spontané
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Réponse de BabyFair

Hi,

Thank you so much for your lovely review! We’re delighted to hear that you’re pleased with your son’s new bed and mattress, and that you found everything easy to assemble and our delivery service nice and quick.

We really appreciate you choosing BABYFAIR and taking the time to share your experience. We hope your son enjoys his new bed, and we look forward to welcoming you back again in the future!

Best wishes,
The BABYFAIR Team

Noté 5 sur 5 étoiles

Great service

Received the swatch very quickly and it was easy to place an order.
The bed is lovely and straightforward to put together! My daughter loves her new bed!!

24 août 2026
Avis spontané
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Réponse de BabyFair

Hi,

Thank you so much for your lovely review! We’re delighted to hear that you found ordering easy, received your swatch quickly, and that you’re happy with your new bed. It’s wonderful to know your daughter loves it too!

Thank you for choosing BABYFAIR — we really appreciate your support and hope to have the pleasure of welcoming you back again in the future.

Warmest wishes,
The BABYFAIR Team

Noté 5 sur 5 étoiles

Great bed people!

Was recommended the beds by my sister and so glad she did. Great quality and exactly as they said they would be. Would definitely recommend and buy again in the future!

18 août 2026
Avis spontané
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Réponse de BabyFair

Hi,

Thank you much for your lovely review! We’re delighted to hear that you’re happy with the quality of your bed and that your sister recommended us to you!

It means so much to the whole BABYFAIR team to hear such positive feedback, and we really appreciate you taking the time to share your experience.
We hope you enjoy your bed for many years to come and would be delighted to have your custom again in the future!

Warm wishes,
The BABYFAIR Team

Noté 1 sur 5 étoiles

Poor service

I purchased 2 children’s beds. The quality and service since receiving faulty products has so far been poor. I provided the requested photos and was advised they would be escalated to the management team. I have chased several times to be met with the same response, the issue is with the management team.
The beds were delivered packaged well so can’t be delivery damage. We found on opening the package there is a clear scratch There is a clear scratch on one of the panels of the bed. Not what you expect from a well reviewed company and I understand problems happen however, the way in which the complaint is being dealt with is poor and follows internal processes outside of my consumer rights as the fault was reported on opening the package. How a company manages complaints can usually turn a poor experience around however, so far Babyfair have not provided a solution leaving me no option but to contact my credit card to help resolve. Based on my experience so far, I would not recommend this company. There are lots of good reviews which is misleading to anyone who might have an issue.

10 septembre 2026
Avis spontané
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Réponse de BabyFair

Hi Karan,

We are sorry to hear about your experience and apologise for the frustration caused.

We can confirm that we are already in correspondence with you via email regarding this matter, and we are keen to resolve this for you as quickly as possible. We appreciate that you have provided the requested photographs and understand your disappointment with the time taken to reach a resolution.

Please continue to correspond with us via email so that our team can address the issue and arrange an appropriate resolution immediately.

We sincerely apologise for the inconvenience and appreciate your patience while we work to put this right.

Noté 5 sur 5 étoiles

Good quality

Good quality

15 septembre 2026
Avis spontané
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Réponse de BabyFair

Hi,

Thank you so much for your lovely review! We’re delighted to hear you were happy with the quality. Your support means a lot to the BABYFAIR team, and we hope to have the pleasure of serving you again soon!

Warm wishes,
The BABYFAIR Team

Noté 5 sur 5 étoiles

10/10

10/10. Though delivery time described was quite long, it actually came very very quickly and the mattress is amazing value for money

8 septembre 2026
Avis spontané
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Réponse de BabyFair

Hi,

Thank you so much for your fantastic 10/10 review! We’re delighted to hear that your mattress arrived much sooner than expected and that you’re so pleased with the quality and value for money.

We really appreciate you choosing BABYFAIR and hope to have the pleasure of serving you again in the future.

Warm wishes,
The BABYFAIR Team

Noté 5 sur 5 étoiles

Brilliant

Company was brilliant from start to finish, communication regarding delivery was brilliant, the bunk beds we ordered were perfect and sturdy enough for a 8 year old and 2 year old! Will be ordering again from here in the future

1 septembre 2026
Avis spontané
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Réponse de BabyFair

Hi,

Thank you so much for your wonderful review! We’re delighted to hear that you were happy with our communication, delivery service, and especially with the quality and sturdiness of your bunk beds. It’s lovely to know they’re perfect for your little ones!

Thank you for choosing BABYFAIR and for your kind words. We truly appreciate your support and look forward to welcoming you back again in the future!

Best wishes,
The BABYFAIR Team

Noté 5 sur 5 étoiles

2 kids’ beds from Baby-fair

I ordered two beds online, super easy to navigate on the website and the customer service beforehand was helpful and efficient.
Delivery was communicated brilliantly with live tracking to know exactly when it would arrive. I’ve never had such great delivery service before.
When the beds arrived, they were easy to put together and now they’ve been slept on , we are very pleased! The mattress is great firmness for my growing son, and the bed has a lovely finish to it elevating the whole room.

2 septembre 2026
Avis spontané
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Réponse de BabyFair

Hi,

Thank you so much for your wonderful review! We’re absolutely delighted to hear that you had such a positive experience with Babyfair, from ordering and customer service through to delivery and assembly.

It’s fantastic to know that the beds are now being enjoyed and that you’re so pleased with the quality, finish and mattress firmness. We hope they continue to provide many happy and comfortable nights for your little ones!

Thank you again for choosing Babyfair, and we very much hope to have the pleasure of welcoming you back again in the future.

Warmest wishes,
The Babyfair Team

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