BabyFair Avis 

1 576
•
TrustScore 4 sur 5

4,2

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Absolutely beautiful bed and amazing quality! Comfortable mattress for my little girl she loves her new bed. Quick delivery of products very pleased with my service

L'entreprise a répondu

Noté 5 sur 5 étoiles

Second bed purchase from Babyfair and have been delighted both times. Beds are well made and lovely designs for children's room. Purchased ottoman beds with safety rails on both times, great beds for... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ordered a matress when it came it was very nice good quailty but had a funny smell (like curry) left it 2 month thought it would go but did'nt. Contacted customer support, sorted it straight away even... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Honestly the best bed in the house! ⭐️⭐️⭐️⭐️⭐️ We bought this single bed for our three-year-old and I cannot recommend it enough. He has genuinely never slept so well in his life — it is SO com... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de puériculture

Écrit par l'entreprise

Welcome to BABYFAIR – your one-stop destination for baby and family. We're passionate about helping families find quality products that bring comfort, style, and value to everyday life. Our commitment is to provide excellent customer service and a shopping experience you can trust.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,2

Tous les avis

(1 576)

560 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Fantastic service and quality items.

Both deliveries where promptly delivered.
When i wasnt in the arranged re dekivery rather than just leaving outside like some delivery companies do.
Packaged well, good quality items.
Very decent price too.

3 juin 2026
Avis spontané
Logo de BabyFair

Réponse de BabyFair

Hi,

Thank you so much for taking the time to leave us such a lovely review. We are delighted to hear that you were pleased with both the quality of your items and the service you received.

It's especially great to know that your deliveries arrived promptly and that our delivery team was able to arrange a redelivery when you weren't available, ensuring your parcel was received safely. We're also pleased that you found the items well packaged, good quality, and excellent value for money.

Your feedback means a lot to everyone here at BABYFAIR. Thank you for choosing to shop with us, and we hope to have the pleasure of serving you again in the future.

Kind regards,
The BABYFAIR Team 🌟

Noté 5 sur 5 étoiles

Great products

Great products, love the bed and mattress and so does my little boy!

4 avril 2026
Avis spontané
Logo de BabyFair

Réponse de BabyFair

Hi Olivia,


Thank you for your wonderful review!

We're so pleased to hear that you love the bed and mattress, and even more delighted to know that your little boy loves them too. There's nothing better than hearing that our products are helping to create a comfortable and happy space for your child.

We truly appreciate you taking the time to share your feedback and for choosing BABYFAIR. Thank you for your support, and we hope to have the pleasure of serving you again in the future.

Kind regards,
The BABYFAIR Team 😊🌟
Thank you

Noté 5 sur 5 étoiles

Bought a bed

Bought a bed which is really nice. Communication was good and it arrived as scheduled

1 mai 2026
Avis spontané
Logo de BabyFair

Réponse de BabyFair

Hi Manish,

Thank you so much for taking the time to leave us a review. We're delighted to hear that you're pleased with your new bed and that you found our communication helpful throughout the process. It's also great to know that your order arrived as scheduled.

We really appreciate your kind feedback and your support. We hope you enjoy your new bed for many years to come, and we look forward to welcoming you back to BABYFAIR again in the future.

Kind regards,
The BABYFAIR Team

Noté 5 sur 5 étoiles

Good experience from start to finish

Good experience from start to finish. Ordering, delivery and product very good. Will be back again soon!

28 avril 2026
Avis spontané
Logo de BabyFair

Réponse de BabyFair

Hi Craig,

Thank you so much for your wonderful review! We're delighted to hear that you had a great experience from start to finish and that you were happy with the ordering process, delivery, and your product.

Your kind feedback means a lot to the whole Babyfair team. We truly appreciate your support and are thrilled to know that you'll be shopping with us again.

We look forward to welcoming you back soon and hope to have your custom again in the future!

Best wishes,
The Babyfair Team 💙

Noté 5 sur 5 étoiles

Bed was very easy to build and looks…

Bed was very easy to build and looks amazing. Such good quality perfect for my little boy.

30 mars 2026
Avis spontané
Logo de BabyFair

Réponse de BabyFair

Hi Kelly,

Thank you so much for taking the time to leave us such a lovely review!

We're delighted to hear that the bed was easy to assemble and that you're pleased with its quality and appearance. It's wonderful to know it's perfect for your little boy and that it has met your expectations.

We truly appreciate your kind words and your support. Thank you for choosing Babyfair, and we hope to have your custom again in the future.

Best wishes,
The Babyfair Team 💙

Noté 5 sur 5 étoiles

Good

I agreed that the delivery would take place after 3 p.m.; however, they did not deliver it at that time. The mattress was exactly as described on the website, and the delivery was fast.

13 mai 2026
Logo de BabyFair

Réponse de BabyFair

Hi Ghada,

Thank you for taking the time to leave us a review. We're delighted to hear that you were pleased with the mattress and that it matched the description on our website.

We do apologise that the delivery did not arrive at the agreed time after 3 p.m. We appreciate your feedback, as it helps us improve our service. That said, we're glad the delivery was completed quickly overall and that you're happy with your purchase.

Thank you for choosing Babyfair. We truly value your custom and hope to have the pleasure of serving you again in the future.

Kind regards,
The Babyfair Team

Noté 5 sur 5 étoiles

When ordering for your child online can…

When ordering for your child online can be a constant disappointment, Babyfair were a breath of fresh air. Easy to order, reliable and fast delivery, and products that I can rely on to be safe and tested for my little one.

21 avril 2026
Avis spontané
Logo de BabyFair

Réponse de BabyFair

Hi Craig,

Thank you so much for your wonderful review.

We're delighted to hear that your experience with Babyfair was such a positive one. We understand how important it is for parents to find products they can trust, so it's especially rewarding to know that you found our ordering process easy, our delivery reliable, and our products safe and dependable for your little one.

Your kind words mean a great deal to our team, and we're grateful that you chose Babyfair for your family's needs.

Thank you again for your support. We hope to have the pleasure of serving you again and look forward to welcoming you back in the future.

Kind regards,
The Babyfair Team

Noté 5 sur 5 étoiles

Just perfect

Just perfect, amazingly made we love the storage underneath for our girl

21 mai 2026
Avis spontané
Logo de BabyFair

Réponse de BabyFair

Hi Molly,

Thank you so much for your wonderful review! We're delighted to hear that everything is just perfect and that you're loving the storage space underneath for your little girl. It's great to know the design is both practical and useful for your family.

We really appreciate you taking the time to share your feedback, and we're thrilled that you're happy with your purchase.

Thank you for choosing Babyfair. We hope to have the pleasure of serving you again in the future!

Warm regards,
The Babyfair Team 💕

Noté 4 sur 5 étoiles

Good,but can be better

Quick delivery. But I didnt like what driver just dropped off and go away,didnt wait for sign or for anything,I was at home,but didnt hear anything.

25 mai 2026
Logo de BabyFair

Réponse de BabyFair

Hi Dan,

Thank you for taking the time to leave us a review and for your valuable feedback.

We're pleased to hear that you were happy with the quick delivery. However, we're sorry to learn about your experience with the delivery driver. We understand how frustrating it can be when a parcel is left without waiting for confirmation or a signature, especially when you were at home at the time.

Your comments are important to us, and we will share this feedback with our delivery partners to help improve the service provided.

Thank you again for bringing this to our attention and for choosing Babyfair. We truly appreciate your custom and hope to have the opportunity to serve you again in the future.

Warm regards,
The Babyfair Team 💕

Noté 4 sur 5 étoiles

Good mattress should probably ordered a…

Good mattress should probably ordered a firmer one

25 mai 2026
Logo de BabyFair

Réponse de BabyFair

Hi Lesley,

Thank you for taking the time to leave us a review.

We're pleased to hear that you're happy with the mattress overall. Mattress firmness can be a very personal preference, and we understand that, in hindsight, a firmer option may have been a better fit for your needs.

We really appreciate your feedback, as it can be helpful for other customers when making their choice.

Thank you for choosing Babyfair. We value your custom and hope to have the opportunity to assist you again in the future.

Warm regards,
The Babyfair Team 💕

Noté 5 sur 5 étoiles

We got a small double bed with safety…

We got a small double bed with safety sides for our toddler. The bed is beautiful and was so easy to put together. Very impressed with the quality and the service, well worth the money.

25 mars 2026
Avis spontané
Logo de BabyFair

Réponse de BabyFair

Hi,

Thank you so much for your lovely review!

We're delighted to hear that you're pleased with your small double bed and safety sides for your toddler. It's wonderful to know that you found the bed beautiful, easy to assemble, and that the quality met your expectations.

We're also thrilled that you were impressed with both our product and service and feel it was well worth the money. Feedback like yours means a great deal to our team.

Thank you for choosing Babyfair. We truly appreciate your support and hope to have the pleasure of serving you again in the future.

Warm regards,
The Babyfair Team 💕

Noté 5 sur 5 étoiles

Honest helpful easy to make.purchase…

Honest helpful easy to make.purchase came quickly good quality got notifications for delivery time etc came wrap up and in a box

22 mai 2026
Logo de BabyFair

Réponse de BabyFair

Hi Carly,

Thank you so much for your lovely review! 💖

We're delighted to hear that your order arrived quickly, was well packaged, and that you were happy with the quality. We're also pleased that the delivery notifications kept you updated every step of the way.

Thank you for choosing BABAYFAIR and for taking the time to share your experience. We truly appreciate your support and hope to have the pleasure of serving you again in the future!

Warm regards,
The BABAYFAIR Team 🌸

Noté 1 sur 5 étoiles

Aboid at all costs. Absolutely disgusted with the service

Absolutely disgusted with the service. After 3.5 weeks our two ordered beds were finally delivered, however the delivery drivers were absolute con men. Tried pushing us to pay them £50 per bed to put them together, my husband politely explained he would be fine doing it himself. They then stated my husband would struggle because they were ottoman, my husband again explained he knew what he was doing. They then left and conveniently all parts of the ottoman were missing from both beds. We phoned the delivery men and they stated they would check if they had the parts on board, they didn’t phone us back so we phoned again, and they confirmed they had the parts. They told us they would try to return with the parts that day, if not it would be Sunday or Monday. At 8pm the same day we received a phone call from them saying they could deliver the parts but it would take 1.5 hours for them to arrive and would cause them a 4 hour round trip, they then implied we would have to pay them if we wanted them to bring the parts that day. I refused and stated I wasn’t paying them when it was their faults they hadn’t delivered all parts of the delivery. He then said we would have to wait until the following Saturday, another week. My husband put the beds together just without the ottoman parts and my daughter cut her knee on a sharp piece of metal that was sticking out of the footboard. I emailed baby fair with details of my daughters injury and the issues with their con men delivery drivers, all I received back was an apology and a fake promise that it would be priority to get the missing parts, yet over week later and the parts haven’t even been dispatched, yet alone delivered. Avoid this company at all costs!

22 mai 2026
Logo de BabyFair

Réponse de BabyFair

Hi Hannah,

Thank you for taking the time to share your feedback. We are truly sorry to read about your experience and sincerely apologise for the frustration and disappointment caused.

We are especially concerned to hear about the missing parts, the issues you encountered with the delivery team, and most importantly, your daughter's injury. This is certainly not the level of service or quality we aim to provide, and we understand how upsetting this situation must have been for you and your family.

Please be assured that your concerns have been escalated to our Senior Management team for immediate review. We take matters such as these very seriously, and a full investigation is being carried out regarding both the delivery experience and the product issues you have raised.

A member of our team will review your case and get back to you as soon as possible with an update. We appreciate your patience while this is being looked into and are committed to resolving this matter appropriately.

Once again, please accept our sincere apologies.

Kind regards,
The BABYFAIR Team

Noté 1 sur 5 étoiles

Really disappointed with the product

Really disappointed with the product. Did not arrive as described. Parts have been altered but it’s still not correct. The mattress is like a water bed my daughter complains about it being uncomfortable.

The communication is so poor. We have been emailing to resolve the issue but no one returns our calls or emails.

It’s come to the point that we would just prefer a refund now.

28 mai 2026
Avis spontané
Logo de BabyFair

Réponse de BabyFair

Hi Sophie,

we are very sorry to hear about your experience and sincerely apologise for the disappointment and frustration this has caused. This is not the standard of product quality or customer service we aim to provide, especially when it comes to your daughter’s comfort and the issues you’ve faced trying to get support.

We understand how upsetting it must be to receive an item that does not match expectations, along with difficulties getting timely communication from our team. We’d really like the opportunity to investigate this properly and work towards a resolution for you as quickly as possible.

Could you please send us your order number and the name/email address used when placing the order? Once we have those details, we’ll look into this urgently and contact you directly to help resolve the matter, including discussing the refund request.

Noté 5 sur 5 étoiles

Great service

Haven’t opened the product yet but from
What we can see it seems a good quality product. Great service and delivery

22 mai 2026
Avis spontané
Logo de BabyFair

Réponse de BabyFair

Hi Katy,

Thank you so much for your lovely review from all of us at BABYFAIR! We’re delighted to hear you were happy with the service and delivery, and that your first impressions of the product are positive.

We really appreciate you taking the time to share your feedback and hope you love the product once it’s all set up and in use. Thank you again for choosing BABYFAIR — we look forward to welcoming you back again in the future!

Noté 5 sur 5 étoiles

Super comfortable mattress

Super comfortable mattress, would highly recommended

18 mai 2026
Logo de BabyFair

Réponse de BabyFair

Hi Gillian,

Thank you so much for your lovely review! We’re thrilled to hear you found the mattress super comfortable and really appreciate your recommendation.

From all of us at Babyfair, thank you for choosing us — we hope you continue to enjoy your purchase and look forward to welcoming you back again soon!

Noté 5 sur 5 étoiles

Fast delivery

18 mai 2026
Logo de BabyFair

Réponse de BabyFair

Hi,

Thank you so much for your kind review! 😊 We’re delighted to hear you were happy with our fast delivery service.

From all of us at the BABYFAIR team, thank you for choosing us — we really appreciate your support and hope to have your custom again in the future! 💛

Noté 5 sur 5 étoiles

Highly recommend

Amazing quality my daughter and I are so happy with this mattress. The price was really good too and really quick delivery. I’d highly recommend

19 mai 2026
Logo de BabyFair

Réponse de BabyFair

Hi Emily,

Thank you so much for your wonderful review! 😊 We’re thrilled to hear that both you and your daughter are so happy with the mattress and that you were pleased with the quality, price, and quick delivery.

Your recommendation truly means a lot to all of us at the BABYFAIR team. Thank you for choosing us, and we hope to have your custom again in the future! 💛

Noté 5 sur 5 étoiles

Such good quality

Such good quality

19 mai 2026
Logo de BabyFair

Réponse de BabyFair

Hi Jane,

Thank you for your lovely review! 😊 We’re so pleased to hear that you’re happy with the quality of your purchase.

From all of us at the BABYFAIR team, thank you for your support. We truly appreciate your kind feedback and hope to have your custom again in the future! 💛

Noté 5 sur 5 étoiles

Amazing quality bed!

I recently bought a ‘mickey’ bed from baby fair and the whole process from ordering to delivery was super fast! I even messaged them less than a week before it was due asking if I could change the colour that I’d originally ordered and they didn’t think it would be possible but when it arrived they had infact changed the colour that I ordered! Would highly recommend my toddler loves his new bed

26 mai 2026
Avis spontané
Logo de BabyFair

Réponse de BabyFair

Hi Chloe,

Thank you so much for your amazing review! 😊 We’re delighted to hear that you were happy with the whole experience, from ordering through to delivery, and that we could help with changing the colour of your ‘Mickey’ bed in time for your order.

It’s wonderful to know your toddler loves his new bed — that truly means the world to us! Thank you for your recommendation and for choosing BABYFAIR. We really appreciate your support and hope to have your custom again in the future! 💛

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus