The process from start to finish was smooth. The communication was great so we knew when the blinds would be fitted. The blinds were fitted efficiently and they look great!
L'entreprise a répondu
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The process from start to finish was smooth. The communication was great so we knew when the blinds would be fitted. The blinds were fitted efficiently and they look great!
L'entreprise a répondu
Initial visit of sales advisor/expert went well with all measurements taken and any questions answered to our satisfaction. Fitting of blinds, curtain rails and curtains carried out quickly and effic... Voir plus
L'entreprise a répondu
Returning customer, Had blinds fitted to patio doors, great service from start with sales person visiting my home measuring up and having lots of choices and samples to show me. Then in the timeframe... Voir plus
L'entreprise a répondu
5 star experience & 5 star blinds. Our second time using Baileys, First time was they own blinds second was my own amazing service Lloyd is very well mannered friendly and very quick in putting the bl... Voir plus
L'entreprise a répondu
Baileys has been fitting blinds, shutters and curtains in homes across the North East of England for 58 years. Family-run and rooted in craftsmanship, we offer free home consultations, expert design advice and professional fitting throughout County Durham, Newcastle, Sunderland, Teesside and Darlington. Every product is made to measure and installed by our own team. Visit our Spennymoor showroom or book your free consultation at baileys-blinds.co.uk. Call us on 01388 813267.
34 High Street, DL16 6DB, Spennymoor, Royaume-Uni
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A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Very competitive price and excellent customer service from the office staff and fitter, would recommend.

Réponse de Baileys Blinds
Super service, the salesman arrived on time and was pleasant and helpful,
We placed an order it took 3 weeks for the blinds to be made, the exact time frame we were told,
The fitter arrived on time, worked quickly and cleanly and was very friendly.
Would highly recommend them

Réponse de Baileys Blinds
Excellent reputation and have used Baileys Blinds before.

Réponse de Baileys Blinds

Réponse de Baileys Blinds
Great services from start to finish definitely would use Bailey’s again

Réponse de Baileys Blinds
The blinds were Installed quickly and efficiently. The fitter cleared all the rubbish and tidied up.
Very pleased with my new blinds really brighten the room.

Réponse de Baileys Blinds
Amazing service from start to finish. Beautiful roller blinds amazing quality and thick. baileys Technion that installed (Dan) definitely went above and beyond to install them and I could not be more happy with your service definitely will be a repeat customer for my upstairs 😀

Réponse de Baileys Blinds
I bought vertical blinds from Bailey's because I wanted to buy locally & I have used them once before with great results. I was not disappointed. From first phone call to completion the staff were excellent. The fitter on the day, Dan, was super fast, efficient, helpful & understood our needs without question. The end result is exactly what I wanted & within a very small budget. I can certainly recommend them.

Réponse de Baileys Blinds
Great product and customer service. Salesman listened to what I wanted, asked questions and provided options. The fitter was quick and efficient. Blind fits perfectly and looks great. Bought a vertical blind.

Réponse de Baileys Blinds
Fantastic service from getting the quote to fitting. Really happy with my blinds they look lovely.

Réponse de Baileys Blinds
The whole time dealing with Baileys Blinds was excellent, price was competative and turned up to fit them on time
Mrs Marion Lemin

Réponse de Baileys Blinds
Appointment easy to make. The chap turned up when he said he would and was really helpful. Fitting was undertaken quickly and easily. Thank you

Réponse de Baileys Blinds
Great service and excellent blinds - have transformed our bay window. We’ve had a number of compliments.

Réponse de Baileys Blinds
Long wait from June until October for I e window not kept informed

Réponse de Baileys Blinds
From measuring up to fitting it has been a positive experience. They managed our expectations by realistically letting us know how long we would have to wait for our shutters. They gave the option of having some of our blinds fitted early or wait to have everything fitted on the same day. The fitter who came to the house was professional and friendly. All in all fabulous service! Would recommend

Réponse de Baileys Blinds
Great oroduct choice. The wait for delivery is an irritant but understandable. Fitting was quick & professional .

Réponse de Baileys Blinds
Fantastic service from start to finish, very professional, my blinds were in the following day after ordering.
Would 100% recommend Baileys Blinds very reasonable and excellent service

Réponse de Baileys Blinds
We used Baileys blinds for our new shutters from start to finish the experience was professional and very pleasant!
From measuring, ordering and fitting this company went above and beyond.
Would definitely recommend Baileys blinds if you’re considering shutters , I love them .

Réponse de Baileys Blinds
My conservatory blinds were fitted in 2021, recently one of the brackets broke. I sent pictures and an email explaining to Baileys blinds, i received a response stating they could provide a replacement bracket for £7 (£3.50p for the bracket + £3.50 postage)
Having paid the £7 I quickly received the bracket (4 were sent) but the brackets were incomplete, missing the part i needed. I emailed them to explain this and received a curt email back stating they had sent me pictures of the bracket to confirm they were sending the right one, also within the email they now told me some of their components may have changed.
I emailed back to request a refund as i was unable to fix the blind without the complete bracket. I also informed them they had not sent any photos to me. They confirmed the blinds I had purchased by retrieving my order from their system.
In their response they apologised and acknowledged they hadn't sent photos and quoted £80 - £7 call out fee for someone to see if they “could” fix the blind.
I have confirmed I will not pay the call out fee, requested a refund and their complaints department contact details as I would have expected their blinds and their "components" to last longer than 3 years. If they sent me the complete bracket I would have been able to fix this myself.
My email requesting a refund and their complaints department contact details has so far been ignored.

Réponse de Baileys Blinds
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