Baileys Blinds Avis 

367
TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

The process from start to finish was smooth. The communication was great so we knew when the blinds would be fitted. The blinds were fitted efficiently and they look great!

L'entreprise a répondu

Noté 5 sur 5 étoiles

Initial visit of sales advisor/expert went well with all measurements taken and any questions answered to our satisfaction. Fitting of blinds, curtain rails and curtains carried out quickly and effic... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Returning customer, Had blinds fitted to patio doors, great service from start with sales person visiting my home measuring up and having lots of choices and samples to show me. Then in the timeframe... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

5 star experience & 5 star blinds. Our second time using Baileys, First time was they own blinds second was my own amazing service Lloyd is very well mannered friendly and very quick in putting the bl... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de rideaux et stores

Écrit par l'entreprise

Baileys has been fitting blinds, shutters and curtains in homes across the North East of England for 58 years. Family-run and rooted in craftsmanship, we offer free home consultations, expert design advice and professional fitting throughout County Durham, Newcastle, Sunderland, Teesside and Darlington. Every product is made to measure and installed by our own team. Visit our Spennymoor showroom or book your free consultation at baileys-blinds.co.uk. Call us on 01388 813267.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

367 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 66 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(367)

68 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Exceptional service from measuring to…

Exceptional service from measuring to completion .
Professional yet so personable & the blinds have transformed the rooms .
Couldn’t be happier .

29 août 2024
Avis spontané
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Réponse de Baileys Blinds

Hi Andrea,

Thank you for your feedback! We're delighted to hear that our service was excellent. If you need any further assistance, we're here to help. Enjoy your new blinds!

Kind regards,

Baileys Blinds

Noté 5 sur 5 étoiles

5 star

Fantastic service perfect blinds and the lads who fitted them couldn't be more friendly and fitted them with no mess and so quick !

19 août 2024
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Réponse de Baileys Blinds

Hi Suzie,

Thank you for your feedback! We're delighted to hear that our service was excellent. If you need any further assistance, we're here to help. Enjoy your new blinds!

Kind regards,

Baileys Blinds

Noté 5 sur 5 étoiles

From start to finish they were…

From start to finish they were professional and friendly.

19 août 2024
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Réponse de Baileys Blinds

Hi Jason,

Thank you for your feedback! We're delighted to hear that our service was excellent. If you need any further assistance, we're here to help. Enjoy your new blinds!

Kind regards,

Baileys Blinds

Noté 5 sur 5 étoiles

Great service and product

I have just had some wooden shutters fitted which were very reasonably priced. Great service and a great product

22 août 2024
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Réponse de Baileys Blinds

Hi Victoria,

Thank you for your feedback! We're delighted to hear that our service was excellent. If you need any further assistance, we're here to help. Enjoy your new blinds!

Kind regards,

Baileys Blinds

Noté 5 sur 5 étoiles

Very happy Customer

Daniel installed 3 shutters at my property on Monday and did the job quickly, proficiently and they look perfect.

I could not be happier with the finished product.

Daniel was great as i was working from home as they were installed and was very respectful when i was on calls and tidying up after himself.

5*

19 août 2024
Avis spontané
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Réponse de Baileys Blinds

Hi Jordan,

Thank you for your feedback! We're delighted to hear that our service was excellent. If you need any further assistance, we're here to help. Enjoy your new blinds!

Kind regards,

Baileys Blinds

Noté 5 sur 5 étoiles

excellent service

excellent service , ordered and fitted quickly

16 août 2024
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Réponse de Baileys Blinds

Hi,

Thank you for your feedback! We're delighted to hear that our service was excellent. If you need any further assistance, we're here to help. Enjoy your new blinds!

Kind regards,

Baileys Blinds

Noté 4 sur 5 étoiles

Blinds look great

Blinds look great. Had two fitted in the kitchen, one was slightly wonky but Baileys sent the fitter the following week to straighten it up. Really pleased with them.

29 juillet 2024
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Réponse de Baileys Blinds

Hi Becky,

Thank you! We're thrilled to hear that you're pleased with your new blinds. If you need anything else in the future, don't hesitate to reach out. Enjoy your new blinds!

Kind regards,

Baileys Blinds

Noté 4 sur 5 étoiles

Efficient measuring and competent…

Efficient measuring and competent fitter, good quality

15 juillet 2024
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Réponse de Baileys Blinds

Hi AG,
Thank you for leaving us a great review. We really appreciate your feedback.
Kind regards,
Baileys Blinds

Noté 3 sur 5 étoiles

We reported a fault with one of our…

We reported a fault with one of our blinds although it was working it would only close one way. After paying the £80 fee for call out the repair person arrived and promptly snapped the cord disabling the blind completely. He then told us it would be £130 to repair it but couldn’t do that at our property and it would cost £200 to replace, and he would advise the company that because the blind wasn’t working and we don’t have curtains he would place an emergency order and we would have it on the following Tuesday. He then left after we requested a replacement. We spoke to a lady at the office to order the blind to be informed the price was £379 we would not be able to have it the following Tuesday. In fact it was the 16th of July.

18 juillet 2024
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Réponse de Baileys Blinds

Hello Eleanor,

Thank you for bringing this to our attention. We sincerely apologise for the inconvenience you experienced; this is not our usual standard. We have addressed the miscommunications between our office and local advisors to ensure such issues are avoided in the future.

Unfortunately, upon inspection, we discovered that the blind cords were frayed which was the cause of the further damage. As you know, the £80 service charge was deducted from the cost of your new blinds. Despite this, we understand that this situation did not meet our usual level of service, and we regret that your experience with Baileys Blind was affected.

Thank you for your patience and understanding.

Kind regards,

Baileys Blind

Noté 5 sur 5 étoiles

Excellent service and excellent product

Excellent service and excellent product
Thank you to Baileys lads who were prompt and very efficient

18 juillet 2024
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Réponse de Baileys Blinds

Hi Sue,
Thank you for leaving us a great review. We really appreciate your feedback.
Kind regards,
Baileys Blinds

Noté 5 sur 5 étoiles

We chose our blinds .Fitter was here…

We chose our blinds .Fitter was here within 10 days .And fitted They are lovely .This is the 3 rd time we have used Baileys in last20 yrs .Always excellent . Thank you

11 juillet 2024
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Réponse de Baileys Blinds

Hi Lesley,
Thank you for leaving us a great review. We really appreciate your feedback.
Kind regards,
Baileys Blinds

Noté 5 sur 5 étoiles

LWBL

A lovely blind and excellent service from Baileys. I have used Baileys in the past and nothing has changed - they are still as good as ever.

10 juillet 2024
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Réponse de Baileys Blinds

Hi Lesley,
Thank you for leaving us a great review. We really appreciate your feedback.
Kind regards,
Baileys Blinds

Noté 5 sur 5 étoiles

There was a small technical error with…

There was a small technical error with our new shutters when the Baileys Blinds technicians installed them. The technicians were very professional and explained everything clearly, no excuses, and this put our minds at rest. The Baileys Blinds office team made the necessary arrangements to resolve the issue by ordering new replacement parts. Daniel the installation technician who returned to replace the parts is incredibly knowledgeable and his aftercare customer service skills is first class, worthy of 5 stars alone. We are very pleased with the goods and services provided by Baileys Blinds.

24 juin 2024
Avis spontané
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Réponse de Baileys Blinds

Hi Daniel,
Thank you for leaving us a great review. We really appreciate your feedback.
Kind regards,
Baileys Blinds

Noté 5 sur 5 étoiles

Helpful and professional

The gentleman who came to measure for our shutter blinds was pleasant, professional & very knowledgeable. He explained the process to me, including the timeline from ordering to fitting. This was important, as we had other building work going on in our house.
The staff I dealt with on the phone were also very courteous & helpful.
The fitter (Dan) did a lovely job. He was pleasant & a very tidy worker. He also answered my question about the best way to care for our new shutter blinds, which was very helpful. Dan took all of the leftover packaging away to dispose of too.
So far, we are delighted with our new blinds & the service we have received. Thank you.

26 juin 2024
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Réponse de Baileys Blinds

Hi Het,
Thank you for leaving us a great review. We really appreciate your feedback.
Kind regards,
Baileys Blinds

Noté 5 sur 5 étoiles

Great customer service

Great customer service, the estimator and fitter both phoned ahead to confirm and arrived on time. New vertical blinds with the wand control and no chains are far better and much cleaner looking than the old ones they replaced.

19 juin 2024
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Réponse de Baileys Blinds

Hi Coop,
Thank you for leaving us a great review. We really appreciate your feedback.
Kind regards,
Baileys Blinds

Noté 5 sur 5 étoiles

Excellent customer experience

As a past customer I have no hesitation in recommending Baileys Blinds.
My latest purchase was the same high standard of customer care, quality products and friendly service

26 juin 2024
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Réponse de Baileys Blinds

Hi Bob,
Thank you for leaving us a great review. We really appreciate your feedback.
Kind regards,
Baileys Blinds

Noté 5 sur 5 étoiles

Excellent service

Excellent service couldn’t fault it

18 juin 2024
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Réponse de Baileys Blinds

Hi Carole,

Thank you for leaving a review. We will pass your lovely comment on to our team who will be thrilled with your feedback.

Kind regards,

Baileys Blinds

Noté 5 sur 5 étoiles

Great experience

Great experience so far with Baileys, Hugo in customer service always replied promptly with helpful delivery updates. Daniel installed shutters today - he was quick, tidy and gave great advice, we love the shutters glad we purchased for all rooms.

7 juin 2024
Avis spontané
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Réponse de Baileys Blinds

Hi Antonia,
Thank you for leaving us a great review. We really appreciate your feedback.
Kind regards,
Baileys Blinds

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