Bambinos & Beyond Avis 

443
•
TrustScore 4 sur 5

3,9

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Lisez les avis des autres

Noté 1 sur 5 étoiles

This company took my order I waited 2 weeks no shipment then I contacted them they said got to wait 14 days waited another week contacted again took ages to reply then I said cancel order give r... Voir plus

Noté 3 sur 5 étoiles

Item has never been an issue, but both times I’ve ordered (second item yet to be received) I’ve received an email on the day of delivery stating the item will be late. Whenever I’ve ordered it states... Voir plus

Noté 5 sur 5 étoiles

We purchased a pushchair from Bambinos & Beyond & the whole experience from start to finish was second to none! From trying the pushchair in our car to car seat safety & different types putting our... Voir plus

Noté 5 sur 5 étoiles

Ordered item online as main shop closed for stock taking. Order confirmation told us where to collect item, and we collected it easily. The Joie car seat is easy to fit and a great value car seat wit... Voir plus

À propos de l'entreprise

  1. Magasin de puériculture

Écrit par l'entreprise

At Bambinos And Beyond, we believe in the magic of parenting—the sleepless nights, the endless love, and the small moments that make it all worthwhile. As a baby store, we understand that this journey is full of excitement, wonder, and even a little bit of chaos. That's why we’re here: to help make life with your little one just a little bit easier, more beautiful, and more joyful. We know that when you’re a parent or soon-to-be parent, every decision feels big. From the first onesie to the perfect stroller, it’s about choosing what’s best for your baby and your family. That’s why we take extra care in curating products that are not only stylish and functional but safe and dependable too. Whether it’s creating a cozy nursery or finding the ideal gift for a baby shower, we want to be there for you every step of the way. We believe in more than just selling products; we believe in supporting families, in nurturing the connections between parents and their children, and in celebrating the beautiful chaos of this special time. With each item we offer, we hope to bring a little more peace of mind and a lot of joy to your parenting journey. You’re not alone in this—let us help you make every moment, every milestone, and every memory with your little one even more special.


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

443 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 36 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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3,9

Tous les avis

(443)

220 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Poor communication don't reply when…

Poor communication don't reply when they say they are going to item missing when arrive took over 2 weeks to get sorted wish I got from supplier not this company

4 novembre 2025
Avis spontané
Logo de Bambinos & Beyond

Réponse de Bambinos & Beyond

We’re sorry to hear about your experience and for the frustration caused by the lack of communication and the delay in resolving the missing item. This is not the level of service we aim to provide, and we understand how disappointing this must have been.

We appreciate you raising this, as feedback like yours helps us identify where we need to improve - particularly around response times and follow-up. If you’re open to it, we’d welcome the opportunity to look into this further and address your concerns directly. Please contact us with your order details so we can review what went wrong.

Noté 3 sur 5 étoiles

Not impressed so far

Not impressed so far. Customer service is shocking; online portal they don’t reply, email communication has taken 8 hours so far following being told they are ‘chasing’ my order for me. If we don’t hear soon when our delivery will be will be cancelling the order.

9 décembre 2025
Avis spontané
Logo de Bambinos & Beyond

Réponse de Bambinos & Beyond

We are so sorry for the delays in replying to you. We have been extremely busy but Customer Service is something we are working heavily on right now but we hugely appreciate your feedback x

Noté 5 sur 5 étoiles

Excellent experience!

Excellent experience!
Order picked and packed and sent to the courier within hours of ordering, meaning I received my order next day! Very impressed.
Thank you ☺️

20 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Bambinos & beyond have been fantastic

Bambinos & beyond have been fantastic. From visiting the store and showing us a different range of prams and answering any questions via email instantly. Making our process really smooth. They kept us up to date with delivery and when the delivery was so smooth. Overall we had a fantastic journey getting our pushchair and other items. Will definitely be back. Thank you to all the staff

24 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Bad communication

Ordered an item in September which said 7-10 working days delivery, constantly had to contact them as I was receiving no contact or updates. The item took over 2 months to arrive after me chasing them for all that time. Wouldn’t recommend. The company really needs to up the communication. If I was kept in the know it wouldn’t have been half as bad.

15 novembre 2025
Avis spontané
Logo de Bambinos & Beyond

Réponse de Bambinos & Beyond

We’re very sorry for the delay in receiving your order and for the lack of communication throughout that time. Having to repeatedly chase for updates is understandably frustrating, and we agree that clearer, more proactive communication should have been provided.

The delivery timeframe you were initially given was not met, and we apologise for the inconvenience and disappointment this caused. Your feedback has been taken on board and shared internally, as improving communication and managing expectations more effectively is something we are actively working on.

Thank you for bringing this to our attention. If you’d like to discuss this further, please feel free to contact us directly with your order details.

Noté 5 sur 5 étoiles

Perfect🌟

Easy accessible site, speedy shipping ordered a bundle as a gift to a loved one expecting well packed secure and protected for transport.

13 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Perfect everything its just perfect

Perfect everything its just perfect.
Came everything nicely packed. 3 in 1 set its amazing its looks like gonna be very comfortable for a little one. Really recommend

13 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Very good experience

The staff were amazing and extremely helpful, with excellent communication. They assisted me with my order, and I’m grateful to everyone involved. Thank you all.

6 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Amazing🌟

I couldn’t rate Bambino’s & Beyond enough! I’ve purchased a handful of prams and strollers over the years and they’ve never disappointed. Customer service is amazing, delivery is fast. All in all a wonderful company 🌟

23 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Great service

Great service! Quick and efficient delivery, super friendly and accommodating team - highly recommend!

3 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Fantastic Service – Quick Delivery and Great Customer Care!

After a frustrating experience with another retailer who kept delaying my order (6 weeks!!) for a Maxi-Cosi Dove Pro baby bouncer, I came across Bambinos & Beyond. I had initially purchased this at a reduced price from the other retailer (£70 cheaper than on the actual Maxi-Cosi site) and noticed that Bambinos & Beyond did ‘price match’ so I explained my situation to their team and provided proof of what I had paid elsewhere. They were incredibly understanding and immediately agreed to price match the offer, making the whole process so easy and stress-free.

Once I placed my order, I received clear communication and updates, and to my surprise, the bouncer arrived within just three days - exactly as promised. The item was perfectly packaged and arrived in excellent condition.

Bambinos & Beyond completely turned around what had been a really frustrating shopping experience. Their efficiency, friendly communication, and willingness to help genuinely made a difference. I’ll definitely be using them again in the future and would highly recommend them to anyone looking for reliable baby products and outstanding service!

3 novembre 2025
Avis spontané

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