Company has a amazing service. Customer service team are very talented, friendly and prompt in replying to your request. I am delighted to have chosen this company for my bathroom equipment. Thank you... Voir plus
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Brilliant company. Flush came broken they sent me another full set with a toilet within the next couple days. From a business owner to describe this business. This company is trusted and sells cheap p... Voir plus
L'entreprise a répondu
My recent purchase was a good experience. The items were great value for money and arrived on time. This is my first shopping experience with Bathroom4less.co.uk and I will certainly look here first f... Voir plus
L'entreprise a répondu
Ordered item on 13th August, was advised that it was out of stock until 22nd August. Chased item a couple of times to be advised that delivery would be on 2nd September during a window when our offic... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
BATHROOM 4 LESS is one stop shop for all your bathroom needs, whether its bathroom furniture, showers, shower enclosures or any type of bathroom accessory, we provide the best solution in the industry.
Coordonnées de contact
Bathroom4Less Unit 10 Qualtronyc Business Park High Street, Princes End, DY4 9HG, Tipton, Royaume-Uni
- 02475420202
- cs@b4l.co.uk
- bathroom4less.co.uk
3,8
Bien
194 avis
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A répondu à 90 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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A frustrating experience
A frustrating experience, but eventually a resolution
I originally had a very disappointing experience with Bathroom4Less after encountering problems with the bathroom furniture I purchased.
In my opinion, the basin and vanity unit were not fit for purpose, and I also received a separate unit with a damaged door. What followed was a frustrating and time-consuming process involving numerous emails, explanations, photographs and considerable effort on my part to get these issues addressed.
Unfortunately, I found the process far too slow, and at times I felt I was being pressured rather than having my concerns dealt with promptly and professionally.
However, to be fair, I must also acknowledge the eventual outcome.
Bathroom4Less has now refunded me for the basin and vanity unit, supplied a complete replacement for the unit with the damaged door, and confirmed that I do not need to dismantle or return the existing fitted unit.
Although it took considerably more time and effort than it should have, they have ultimately honoured what they agreed to do to resolve the situation.
I believe in giving credit where it is due, just as I believe in being honest when things go wrong. The initial experience was disappointing, and the customer service process could certainly have been handled much better. However, I am pleased that the matter has now been resolved.
My advice to other customers would be to keep records of all correspondence and stand your ground if you encounter problems.
A frustrating journey, but ultimately a resolution. I hope Bathroom4Less takes this experience on board and improves how it handles customer complaints in the future
23 octobre 2026
Avis spontané
Réponse de Bathroom Bubbles Limited
Thank you for taking the time to update your review and for providing such an honest, balanced account of your experience.
We sincerely apologise for the initial delays, repetitive communication, and frustration you faced while reporting the damaged door and fitment issues. You should never have had to spend so much time and effort to reach a resolution.
We appreciate you recognising that we honoured our agreement by issuing the full refund for the vanity unit and basin, delivering a complete replacement cupboard unit, and waiving the return of the fitted furniture.
Your feedback has been taken directly on board by our management team to streamline our support and ensure issues are resolved far more efficiently in the future. Thank you again for your patience and fairness, and we wish you and your business all the best.
Company has a amazing service
Company has a amazing service. Customer service team are very talented, friendly and prompt in replying to your request. I am delighted to have chosen this company for my bathroom equipment. Thank you very much.
8 octobre 2026
Réponse de Bathroom Bubbles Limited
Thank you for your feedback. We are pleased to hear everything is in order. We truly appreciate your support and look forward to serving you again!
Réponse de Bathroom Bubbles Limited
Thank you for your feedback. We are pleased to hear everything is in order. We truly appreciate your support and look forward to serving you again!
Very slow delivery but customer service.
6 octobre 2026
Réponse de Bathroom Bubbles Limited
Thank you for your feedback. We apologise for the delay in delivery. We are glad to hear everything is in order. We truly appreciate your support and look forward to serving you again!
Great product and excellent Customer Service
Ordered a bathroom mirror but unfortunately the courier lost it in transit.
However without hesitation the Bathroom4Less Customer Service quickly dispatched a replacement.
Excellent Customer Service, and we are very pleased with the mirror
18 septembre 2026
Avis spontané
Réponse de Bathroom Bubbles Limited
Thank you for your feedback. We are glad to hear everything is in order. We truly appreciate your support and look forward to serving you again!
I have engaged this firm's services for…
I have engaged this firm's services for several years. Their performance has been consistently excellent, and they effectively resolve any issues that may arise..
27 août 2026
Réponse de Bathroom Bubbles Limited
Thank you so much for taking the time to leave this review! We are thrilled to hear that after several years of working together, our team continues to deliver excellent service. Quick problem-solving and consistent performance are top priorities for us, so knowing we’ve earned your long-term trust means a lot.
We look forward to continuing our partnership for years to come!
Quality product. Cheap price.
Brilliant company. Flush came broken they sent me another full set with a toilet within the next couple days. From a business owner to describe this business. This company is trusted and sells cheap product and gives you quality. Definitely will be buying all my bathroom stuff from you thank you.
26 août 2026
Réponse de Bathroom Bubbles Limited
Thank you for your feedback. We are pleased to hear that everything is in order. We truly appreciate your support and look forward to serving you again!
Great Customer Service.
Great Customer Service.
Good Quality Product.
Overall great Shopping Experience.
26 août 2026
Réponse de Bathroom Bubbles Limited
Thank you for your feedback. We are pleased to hear everything is in order. We truly appreciate your support and look forward to serving you again!
Where's my delivery?
Ordered item on 13th August, was advised that it was out of stock until 22nd August. Chased item a couple of times to be advised that delivery would be on 2nd September during a window when our offices would be closed. Advised this and told not a problem. As yet, no delivery received.
27 août 2026
Réponse de Bathroom Bubbles Limited
Thank you for your feedback. We apologise for the inconvenience caused. We would like to inform you that the delivery issue was escalated to the courier partner, as we constantly strive to better our services. We have also processed a full refund for your order as requested. Please feel free to reach out to us if you have any queries.
Réponse de Bathroom Bubbles Limited
Thank you for your feedback. We are pleased to hear everything is in order. We truly appreciate your support and look forward to serving you again!
Items not delivered
Ordered an item from their website on the 4th of Aug, it stated on their website the there was no delivery charge. Then on the 5th of Aug got a call back from the company to say that I have to pay delivery charge? I made a payment for delivery on the 5th of Aug for £29.95. As of now still haven't received the goods? I would not use this company if you think you will get the goods in a reasonable time. Avoid..
18 août 2026
Avis spontané
Réponse de Bathroom Bubbles Limited
Thank you for sharing your feedback. Upon checking, unfortunately, we found that there was an issue at the courier's end, which is why the delivery was not processed on time. Please rest assured that we take this matter seriously and will do our best to ensure that such incidents do not occur in the future.
As requested, we have processed the full refund, including the delivery fee for the original order. The refunded amount will be credited to your original payment account, based on your bank's processing timeframe.
BRILLIANT A Pluss +
Superb ! Everything went well. I rang for a ETA of my order. The costumer representative was so nice. Really nice, She rang me back within 5 minutes and sorted it out. Wish I knew her name.
27 juillet 2026
Réponse de Bathroom Bubbles Limited
Thank you so much for taking the time to share your feedback! We are thrilled to hear that you had such a seamless experience and that your order ETA was sorted out so quickly.
Providing fast, friendly, and reliable service is our top priority, and it is wonderful to know that our team member called you back within five minutes to assist you. Even though you didn't catch her name, we will check our call logs using your account details so we can pass your praise directly to her and ensure she receives the recognition she deserves.
We truly appreciate your support and look forward to serving you again soon. Please don't hesitate to reach out if you need anything else!
Great price for quality en-suite…
Great price for quality en-suite sink/toilet unit. On opening WC unit it was found to be damaged but after sending a pic a replacement was dispatched immediately.
30 juillet 2026
Réponse de Bathroom Bubbles Limited
Thank you for your feedback. We are pleased to hear everything is in order. We truly appreciate your support and look forward to serving you again!
Réponse de Bathroom Bubbles Limited
Thank you for your feedback. We are pleased to hear everything is in order. We truly appreciate your support and look forward to serving you again!
Bought a radiator off Amazon..recieved…
Bought a radiator off Amazon..recieved delivery info that it would be delivered between 3-5pm...Then at 9.30 checked my phone again and it said that failed deliver attemt at 9 24am... when I checked thebtracking info it was being delivered in Adrossan som 200 miles from me. Rang Amazon spoke to a chap who couldn't understand what had gone wrong , and assured me it would be delivered that day. By 6pm it had not shown up so rang amazon again lwho was sorry for the inconvenience but there was nothing more they could do as it was a 3rd partselller Vathroom 4 less and delivery by stream. This morning woke up to another email from amazon saying they had been in touch with Stream and it would be delivered perhaps Monday maybe Tuesday....so I'm stuck again for anothern 2 days waiting on delivery during school holidays . Be warned check whi delivering the item your buying ...if its not here by Tuesday then the order will be cancelled....I would like to give them all 0 stars.
4 août 2026
Avis spontané
Réponse de Bathroom Bubbles Limited
Thank you for taking the time to share your feedback. Please accept our apologies for the frustration caused by the delay.
Unfortunately, your order got held up within the courier's network. As soon as you brought this to our attention, we escalated the matter directly with them to ensure the delivery was completed on 10/08/2026. While we rely on third-party couriers and cannot always control their transit times, we completely understand your disappointment when a delay occurs.
We are very sorry that your experience wasn't perfectly smooth this time, and we hope to provide you with flawless service next time.
Purchased vanity bathroom unit with…toilet unit
Purchased vanity bathroom unit with basin and toilet unit complete with soft close seat.oon 7th july
The soft close toilet seat collapses when seated.
They are asking for photos, however how can you take photo when seated on toilet seat.
It is extremely flimsy.
The company offered to replace the toilet seat which I accepted of the sent a better quality soft close seat
Today 1st August Evri delivered a broken box with toilet pan smashed.
I did not require new toilet pan only toilet seat.
Unfortunately now I have to dispose of the broken toilet pan.
I have emailed the company with photos of broken goods.
They advised they could not just send a toilet seat as it came as part of a package.
They did offer to send complete package again.
But I did not require a new toilet.
Only better toilet seat
The company keep asking for me to update my review
So here it is
The company have now offered me £25 refund
Which will now be used towards my petrol to take broken items to refuse centre.
I now have to source a better toilet seat
Such a shame I had problems with this purchase .
I purchase several items some years ago and they were very good quality.
7 juillet 2026
Avis spontané
Réponse de Bathroom Bubbles Limited
Thank you for taking the time to share your detailed feedback and for updating your review following our recent resolution.
We sincerely apologise for the frustration and hassle you experienced with this order. As a returning customer, you should have received the same reliable quality you experienced with your previous purchases, and we are very sorry that this transaction fell short of those standards.
We understand how frustrating the entire process was, from dealing with a flimsy seat to receiving a damaged toilet pan due to courier transit with Evri. Because certain vanity units are stocked and packaged as complete sets, our system required dispatching a full replacement unit rather than an individual seat. However, we completely recognise that receiving a broken pan created an unnecessary burden for you regarding disposal.
We hope the £25 refund helps offset your travel costs to the refuse center, though we acknowledge that your time and effort should not have been required in the first place. Your comments regarding the seat quality, photo request process, and courier packaging have been shared directly with our product quality and logistics management teams to ensure these issues are addressed moving forward.
Thank you again for your patience, your past loyalty, and your honest feedback. If you need any further assistance in the future, please feel free to reach out to us directly.
Quality items
Easy to order from. Good fast delivery and communication. Good quality items. Will use again
30 juin 2026
Réponse de Bathroom Bubbles Limited
Thank you for your feedback. We are pleased to hear everything is in order. We truly appreciate your support and look forward to serving you again!
Great prices
Great prices, well packaged and good quality, although not fitted yet.
Delivery was a bit slow.
26 juin 2026
Réponse de Bathroom Bubbles Limited
Thank you for your feedback. We are pleased to hear everything is in order. We truly appreciate your support and look forward to serving you again!
Excellent price looks great
25 juin 2026
Réponse de Bathroom Bubbles Limited
Thank you for your feedback. We are pleased to hear everything is in order. We truly appreciate your support and look forward to serving you again!
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