Company has a amazing service. Customer service team are very talented, friendly and prompt in replying to your request. I am delighted to have chosen this company for my bathroom equipment. Thank you... Voir plus
L'entreprise a répondu
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Brilliant company. Flush came broken they sent me another full set with a toilet within the next couple days. From a business owner to describe this business. This company is trusted and sells cheap p... Voir plus
L'entreprise a répondu
My recent purchase was a good experience. The items were great value for money and arrived on time. This is my first shopping experience with Bathroom4less.co.uk and I will certainly look here first f... Voir plus
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Ordered item on 13th August, was advised that it was out of stock until 22nd August. Chased item a couple of times to be advised that delivery would be on 2nd September during a window when our offic... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
BATHROOM 4 LESS is one stop shop for all your bathroom needs, whether its bathroom furniture, showers, shower enclosures or any type of bathroom accessory, we provide the best solution in the industry.
Coordonnées de contact
Bathroom4Less Unit 10 Qualtronyc Business Park High Street, Princes End, DY4 9HG, Tipton, Royaume-Uni
- 02475420202
- cs@b4l.co.uk
- bathroom4less.co.uk
3,8
Bien
194 avis
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A répondu à 90 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Multiple breaches of Consumer Rights Act
They change delivery times constantly and show up at your door WITHOUT the parcel. Then leave the package outside your house at 23.30pm in the rain whilst forging a signature to say you signed for it. They send the wrong colour out and it has been over 30 days, they have the parcel back and I have still not been refunded. They offered me £10 to keep the wrong item colour (I ordered white and they sent black) the black item is actually £20 cheaper than the white one and £10 works out at 4% discount of the item price.
I am in the process of a credit card chargeback claim. Unreasonable company and google search shows they do the same to everyone. They are in multiple breaches of the customer rights act and still don't seem to care.
Once they have your money they do not care. They use a courier called E-Logistix and they are TERRIBLE.
I ordered via B&Q not realising it was supplied by Bathroom Bubbles/Bathroom 4 You otherwise I wouldn't have bothered.
26 décembre 2025
Avis spontané
Réponse de Bathroom Bubbles Limited
Thank you for taking the time to share your experience. We’re genuinely sorry for the frustration this situation has caused and understand why you’re disappointed.
We’d like to clarify that the incorrect item was returned and is with us, and your refund is currently being processed in line with our returns procedure. Any delays you’ve experienced are not the level of service we aim to provide, and we’re actively following up with our delivery partner regarding the missed attempts and delivery handling issues raised.
The goodwill amount offered was intended as an optional resolution at the time and not a replacement for your statutory rights. We fully respect your right to pursue a chargeback if you feel that is the best course of action.
Orders placed via B&Q are fulfilled by third-party suppliers, and while we work closely with our courier partners, we are reviewing this case internally to ensure improvements are made.
If you would like us to look into this further, please contact our customer support team directly with your order details so we can provide a clear update.
Wrong item advertised
Wrong item advertised, return arranged after 3 missed courier attempts still waiting on decent communication from this company. HIGHLY AVOID this company
1 décembre 2025
Avis spontané
Réponse de Bathroom Bubbles Limited
Thank you for your feedback. We’re sorry to hear about your experience and understand your frustration. A collection was arranged and the refund has already been processed from our end. We apologise for the inconvenience caused by the missed courier attempts and the delay in communication, and we’re working with our delivery partner to improve this going forward.
Great price good seem to be of a decent…
Great price product seem to be of a decent standard in relation to price. Quick delivery with great tracking information. Overall pleased with purchase
24 novembre 2025
Réponse de Bathroom Bubbles Limited
Thank you for your positive feedback. We’re glad to hear you found the product to be good value and were pleased with the delivery and tracking. We appreciate your support and hope to serve you again soon.
Réponse de Bathroom Bubbles Limited
Thank you for your feedback! We’re pleased to hear you’re happy with the product, found the price fair, and experienced fast shipping. We really appreciate your support.
Ordered a bath set
Ordered a bath set. Gave a delivery date within 5 days. Driver rings to say he doesn't have full contents, doesn't turn up. Complain to bath 4 less, not heard anything back.
27 novembre 2025
Réponse de Bathroom Bubbles Limited
We’re very sorry to hear about this experience and the lack of follow-up, and we apologise for the inconvenience caused. This is certainly not the level of service we aim to provide. We would like to look into this urgently and ensure you receive a clear update on your order and delivery. Please contact us directly with your order number so we can resolve this as quickly as possible.
400mm Corner Vanity
Unfortunately first vanity unit arrived very damaged. After a few emails back and fourth a replacement was dispatched. This arrived without damage. Happy with purchase and the price I paid. Would buy from again.
24 novembre 2025
Réponse de Bathroom Bubbles Limited
Thank you for sharing your experience. We’re sorry the first unit arrived damaged, but we’re glad we were able to arrange a replacement promptly and that it arrived in perfect condition. It’s great to hear you’re happy with the purchase and the price. We really appreciate your understanding and would be happy to serve you again.
Would be five stars
Would be five stars , but they failed on communication. I had to call them to find out the date and time of delivery
24 novembre 2025
Réponse de Bathroom Bubbles Limited
Thank you for your feedback. We’re glad to hear you were otherwise happy with the product. We apologise for the lack of communication regarding the delivery details—this is something we’re actively working to improve. Thank you for bringing this to our attention, and we appreciate your understanding.
This company is an absolute disgrace
This company is an absolute disgrace.
misold me a £200 unit without a tap and wont listen to reason, offered me £10 for the tap that should of come with the unit.
Tried bribing me and has argued the feedback I left on the Amazon site.
Not only are they dishonest they wont give a toss once they have your money.
They deserve - stars
1 décembre 2025
Avis spontané
Réponse de Bathroom Bubbles Limited
We’re sorry to read your comments and appreciate the opportunity to clarify. The product listing clearly states what is included, and taps are not supplied with this unit, which is reflected in both the description and specifications at the time of purchase.
As a goodwill gesture, we offered a contribution despite the item being supplied as advertised. We have always aimed to communicate respectfully and resolve concerns fairly. If you would like us to review this further with you, we remain open to constructive dialogue and are happy to assist directly.
Great value sink
Arrived on time ,very good value for money ,although the instructions or lack of instructions made it a bit like the crypton factor but apart from that highly recommend
25 novembre 2025
Réponse de Bathroom Bubbles Limited
Thank you for your feedback! We’re delighted to hear the item arrived on time and that you found it great value for money. We do appreciate your comment regarding the instructions and will share this with our team to help improve them. Thank you for your recommendation—we truly appreciate it!
Réponse de Bathroom Bubbles Limited
Thank you so much for your feedback! We’re really glad to hear you found great value for money and were happy with the delivery service. We appreciate your support and hope to serve you again soon!
Order dumped in the front garden after…
Order dumped in the front garden after emailing to ask when it would be delivered as no updates. I am 79 years old and it arrived early morning after only being advised by email the night before and nobody to help me move it
One cabinet was faulty and over the phone they promise they are sending a replacement and by email they deny any contact or receipt if photos Company is diabolical and just messed us about now for a month with no resolution
30 octobre 2025
Avis spontané
Réponse de Bathroom Bubbles Limited
Thank you for taking the time to share your feedback. We are sincerely sorry for the experience you have had.
We fully understand how difficult and inconvenient this must have been, especially considering your age, and this is certainly not the standard of service we aim to provide. We would also like to clarify that we did not receive any communication or photos regarding the faulty cabinet; had we received this information earlier, we would have acted immediately to resolve the issue.
Please note that the delivery was carried out by a third-party courier partner. Nevertheless, we take your concerns very seriously and will be addressing this matter with both our courier and internal teams to ensure that orders are not left unattended, and that all customers — particularly elderly customers — receive clear updates and appropriate delivery support.
We kindly request that you contact us again with your order details so that we can arrange a prompt resolution. We are committed to assisting you and ensuring this matter is resolved as quickly as possible.
Avoid avoid if you don’t want disappointment
This would be a big fat zero if I could score it! Unbelievable disappointed. No joke DO NOT order from this company. They will mess you around like something rotten. Making me wait hours and hours for someone to tell me where my order is and using the excuse of the vehicle broke down which is a blatant lie considering the reviews it’s common with this company. Yes the reviews are mixed but believe me when I say avoid at all cost. After telling them I want a refund several times kept telling me delivery is come MAYBE today MAYBE tomorrow. No thank you! Keep your cheap materials and just give me my money back. Having to get rude and angry at them is not my thing but this company frustrated me soooo much. How it’s even trading is beyond me if this is their services. I just hope that my refund is issued within 3-5 days or this will be taken further. Cheap is not always best! Ordered sat, delivery meant to be Thursday. Just kept getting maybe maybe maybe.
15 novembre 2025
Avis spontané
Réponse de Bathroom Bubbles Limited
Thank you for taking the time to share your feedback. We sincerely apologise for the inconvenience you experienced with the delivery of your order. The delays and uncertainty surrounding the delivery timeline are unacceptable, and we fully understand your frustration.
Please note that the delivery was handled by a third-party courier partner; however, we take full responsibility for ensuring you receive accurate updates and a smooth experience. We are already addressing this matter with the courier to prevent such issues from occurring in the future.
Your refund request has been acknowledged and will be processed within the stated timeframe.
We appreciate you bringing this to our attention and regret that your experience did not reflect the standards we aim to uphold.
All good as expected
27 octobre 2025
Réponse de Bathroom Bubbles Limited
Thank you for your feedback. We’re glad to hear everything met your expectations. We appreciate your support and look forward to assisting you again.
Very good quality at excellent …
Very good quality at excellent prices cant fault it and quick delivery fantastic products 👏
27 octobre 2025
Réponse de Bathroom Bubbles Limited
Thank you for your kind feedback. We’re pleased to know the quality, pricing, and delivery met your expectations. Your support means a great deal to us. We look forward to serving you again.
Wouldn't touch with a 10foot bargepole
If I could give 0 star I would. Only 1 of 2 items I ordered delivered. Queried with driver. Said he would report missing item.instead said delivery complete. Raised with company and offered ring footage showing exchange with driver. Said would like a replacement only if could arrive before weekend. Said had sent it. Now Saturday and not even tracking info. Be very wary. Courier firm they use have an email that bounces right back ans a number that comes up as suspected spam.
4 novembre 2025
Avis spontané
Réponse de Bathroom Bubbles Limited
Thank you for sharing your feedback, and please accept our sincere apologies for the inconvenience caused. We understand how disappointing this experience must have been, especially given the confusion around the missing item and the delivery updates. Please be assured that a full refund has already been processed for your order. We are actively reviewing this matter with our courier partner to ensure this does not happen again. We appreciate you bringing this to our attention and regret that we fell short of your expectations.
First of all
First of all, their prices are really affordable.
The vanity unit with sink and cistern was delivered by an indian driver who drove overnight from Birmingham to Glasgow — I was quite impressed! However, the top board of the unit behind the pan was missing and replaced by another piece that couldn’t be used. I believe this was likely a manufacturing mistake.
After contacting B4L, they quickly offered a replacement and sent me a good one just received this afternoon. That’s exactly what customers want — things can go wrong sometimes, but what matters most is a company’s willingness to solve the problem.
You can’t expect perfection at this price range, but the quality is very decent. I’ll definitely use them again. Hope they have better QC. I give them 4.5 stars
7 novembre 2025
Avis spontané
Réponse de Bathroom Bubbles Limited
Thank you for sharing your experience and for your thoughtful feedback.
We sincerely apologize for the initial issue, but we’re glad the replacement reached you promptly and resolved the concern.
Your comments regarding quality control are appreciated and will be shared with our team for continued improvement.
We truly value your rating and look forward to serving you again in the future.
Bought a vanity unit at an unbelievable…
Bought a vanity unit at an unbelievable price which is of a superb quality. Delivered on time. Wouldn't hesitate to recommend.
27 octobre 2025
Réponse de Bathroom Bubbles Limited
Thank you for your wonderful feedback! We’re delighted to hear that you’re happy with the quality of your vanity unit and the timely delivery. It’s great to know we met your expectations, and we truly appreciate your recommendation. We look forward to serving you again soon!
Great Service
Very impressed with the price but also very quick delivery. Will use again for larger items
28 octobre 2025
Réponse de Bathroom Bubbles Limited
Thank you for your lovely feedback! We’re delighted to hear you were impressed with both our prices and quick delivery. We truly appreciate your trust and look forward to helping you with your next purchase soon.
JUST BRILLIANT DELIVERY IN 4 DAYS GREAT…
JUST BRILLIANT DELIVERY IN 4 DAYS GREAT QUALITY ITEM AT A GREAT PRICE, many thanks 😊
27 octobre 2025
Réponse de Bathroom Bubbles Limited
Thank you so much for your wonderful review! We’re thrilled to hear that your order arrived quickly and that you’re happy with the quality and price. Your satisfaction means a lot to us — many thanks for choosing us! 😊
Good communication and support
27 octobre 2025
Réponse de Bathroom Bubbles Limited
Thank you for your kind feedback! We’re glad to hear you were happy with our communication and support. We truly appreciate your trust and look forward to serving you again soon.
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