Outstanding Customer Service - Many many thanks Jake for your prompt and smart response to replace the bathroom cabinet that had been accidentally damaged. The new replacement arrived next day and has... Voir plus
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Lisez les avis des autres
I recently placed a large order with Bathroom Point for most of the fittings and furniture for our new bathroom, and I couldn’t be happier with the whole experience. Everything went very smoothl... Voir plus
The toilet was leaking water from underneath , The toilet seat is sliding all over the place ,the rubber seals are loose , and I cannot tighten anything , and the sink plug hole does not drain wa... Voir plus
This company is par excellence, I ordered the wrong size shower. And had builders on site the next day. Jake on the phone was so helpful and understanding. He organised an early morning drop of with t... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Bathroom Point is a proud family-run business that has been serving customers since its establishment in 1996. With over two decades of experience, we have developed a deep understanding of the bathroom supply industry, catering to both the retail and trade sectors. Throughout the years, we have built a reputation for excellence thanks to our extensive inventory, which includes an impressive variety of styles and colours to suit every taste and budget. Our knowledgeable team is dedicated to helping you find the perfect bathroom solutions to meet your specific needs and preferences. We are committed to providing reliable supply and delivery services, ensuring that your orders arrive on time and in perfect condition. Our after-sales support is equally important to us; we believe that our relationship with customers doesn’t end after a sale. Rather, we strive to provide ongoing assistance and advice to ensure your complete satisfaction. At Bathroom Point, we take great pride in our commitment to quality, customer service, and family values. We want you to feel confident that when you choose us, you are in safe hands and will receive the best products and support in the industry.
Coordonnées de contact
Unit 20 Penrice Court, Llansamlet, SA6 8QW, Swansea, Royaume-Uni
- 0800 061 4140
- info@bathroompoint.co.uk
- bathroompoint.co.uk
4,6
Excellent
143 avis
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
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Excellent quality products…
Having looked at many bathroom websites, Bathroom point had the best prices. Their delivery was prompt and items carefully handled. I will be using them quite a lot now. Many thanks
26 février 2025
Excellent service and top notch…
Excellent service and top notch materials, very happy with purchase
13 février 2025
Good quality
Good quality, sturdy and ready assembled. Am very pleased with the product. The delivery man went to a lot ef effort to get the unit to the right place. Delivery time was excellent. Thank you
13 février 2025
Lovely bath
19 février 2025
Avis spontané
Good Service happy with product.
Had a slight issue with incorrect delivery but very quickly rectified even though offices were closed.
3 février 2025
Very quick delivery and a very good…
Very quick delivery and a very good price.
Really well packaged!! Although I am keeping it wrapped up until my Son fit's it for me.
Many thanks Jane.
5 février 2025
Great quality products
Great quality products, and a very good company to deal with. Highly recommend.
22 janvier 2025
Will use Bathroom Point again. Excellent!
Needed a specific tap urgently and found it listed 'in stock' with an available quantity on the Bathroom Point website with a next day delivery option. Order process and payment was simple and clear. Communication throughout the order processing, despatch and delivery process was excellent. The APC courier was also excellent and the product was delivered to me next day as promised. Unable to fault anything. Will definitely use Bathroom Point again in the future.
28 janvier 2025
Excellent service
28 janvier 2025
Excellent quality of products on offer…
Excellent quality of products on offer at very affordable prices.
Beautifully packaged and arrived in a very timely manner. Delivery driver was really friendly and waiting for me to get back home so I didn’t miss my delivery.
Would absolutely recommend and will definitely use again.
20 janvier 2025
Nice stuff, poor courier
Firstly delivery was awful, not BP fault but they choose the courier. No advance notice, it was dumped on a pallet outside my house on the path. My wife had to struggle bringing it in. Bought a set but a key part not included; the waste for the sink. Installed a few weeks later and sink unit has a chip in it 😩
13 janvier 2025
Fantastic customer service
I bought a shower screen from Bathroom Point and unfortunately the couriers managed to shatter it to smithereens (typical!). When I called up to explain, Bathroom Point were so lovely about it (shout out to Jake who I spoke to) and not only did they send out a replacement that day, they also made the courier company collect the broken screen for me. The new shower screen arrived intact and is very lovely, and overall I’m very happy with my experience.
16 décembre 2024
Avis spontané
Excellent customer service & Brilliant Products!
What an excellent customer service! Jake was so patient with me and guided me through the products & even with the cost. The products are of good quality and true to description. I highly recommend this company and will definitely buy from them again. Thank you so much. I am a very happy customer. 🤗👍🏽
11 décembre 2024
Avis spontané
Ordered a shower door which I needed…
Ordered a shower door which I needed fast, they called me and went above and beyond to get it to me ahead of schedule. All during busy pre Xmas rush.
Much appreciated Sean
11 décembre 2024
Avis spontané
Long wait
The delivery took several days later than expected, and had to be chased up. I paid more for a product thinking it would arrive on time and was disappointed.
Update:
I have responded to Jake and attached confirmation from the delivery company stating there was a delay in delivering. I chased it up 2 days later as I had heard nothing further, and have now finally received the item. Considering the cost of delivery and the delay, I would have welcomed an apology.
6 décembre 2024
Avis spontané
Réponse de Bathroom Point
Hello, My Name is Jake. I have tried to reach out by email. We tried to deliver your parcel twice before the delivery was received, and no one was in the property. We are very sorry you are not happy with our service.
Thank you
Jake
Unfortunately ordered the wrong item
Unfortunately ordered the wrong item, collected quickly and refund issued.
5 novembre 2024
Mirror was lost in transit and I was…
Mirror was lost in transit and I was sent a replacement overnight delighted with my led mirror and the service no hassle well done
1 novembre 2024
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