Battersea Avis 

There online system is very helpful and easy to understand and I was able to receive a lot of good advice which was helpful.

Thoughtful and considerate adoption process, efficiently organised by friendly approachable staff.

Thank you so much for the whole experience of adopting a kitten - we're so glad that we chose to adopt with Battersea. The two people that were in charge of the process on the day were so friendly, understanding and helpful and made the whole experience so positive for us.

Battersea, Brands Hatch made it easy for us to meet our handsome, chilled and very friendly cat, Nero. They matched us very well with Nero. He quickly became used to us and absolutely loves it when our grandchildren visit. He’s learnt that they will play with him and give him lots of fuss and treats. He’s started going out in the garden, we’ve only had him for 4 weeks, and is enjoying exploring underneath the plants. He’s a real asset to our family and we all love him.

Our new dog "Demi" was looked after very well by Battersea prior to our adopting him.

One week ago I rehomed a dog,right now he is sat beside me snoring after a lovely walk!!! I cannot thank everyone at Battersea dog's & cat's home enough for my new companion and all they do!!!

Everything connected with the rehoming process was superb. Website accurate and informative, Lovely staff, helpful and supportive, happy dogs and people throughout. I totally recommend Battersea rehomers and we are so happy with our new family member.

From start to finish ending up with a lovely dog all excellent

Friendly and helpful staff, Dogs and Cats needs come first especially during the rehoming process, good aftercare support there if needed. Ideal match between dog and family, great that your first collar, harness and lead are supplied. In all a lovely experience.

Great place to find a dog or cat to re home..

Amazing place . Hard working staff .
Lots of love and care ... the only bad issue Alison Hammond .. should have been tom hardy or some one else ...

I can’t say enough how welcoming and wonderful the staff were from the first telephone conversation to picking our boy up at Battersea.

When we arrive at Battersea we sat down and met him and discussed what his needs were.

And ithe care for ALL the animals where great.

Battersea are 100,000 times better than
Cat Protection who sadly where more interested in the making a profit than they are of the concerns for there animals, I say that after we had a bad experience with them.

Just had two separate battersea sales guys knock on for sales for sales,in leicestershire, got to say they were very pleasant,and well mannered.

I think they are doing a good job. The other reviews should snore more money if they want things to be better

After Dogs Trust refused to take our Chihuahua because she has a heart murmur not requiring medication.. Old Windsor were really helpful and understanding. Very happy with the whole quick process of giving our dog up for adoption. Sad day but I know she will be in good hands. Thanks so much for making it stress free for us. Receptionist was lovely too!

Battersea’s Brands Hatch centre provided an easy and enjoyable adoption service. A telephone interview, a few emails and a property check resulted in us taking Sherbet home the same day we visited!

Making it far too hard for good and experienced dog owners to adopt shelter dogs from Battersea.

They don't seem to care about good owners and good people...

Basically if you've got a garden, you're in and go to the top of any waiting list.

Becomes more a garden test than an owner of great love and experience who has for decades managed to walk and exercise dogs to long and fulfilling lives without the "magic garden".

Always seemed to me that having a garden is a very good excuse for owners to not take their dog for a good exercise every day. Years ago, I got my first dog from Battersea......won't be bothering again.

Their loss...and a dog who could have been loved to within an inch of it's life misses out.

I'd love to know why Battersea is listing a 3 month old Bullmastiff puppy as only being suitable for homes where children are over 13 years old? I've never known such nonsense! I am an experienced BM owner, my recently departed 10.5yo Bullmastiff lived with my 8yo son since we brought him home from hospital aged 2 days old, she loved him from day 1 and as with most Bullmastiffs, was as gentle and loving as could be with him.
I'd also love to know why they're claiming another dog is a Bullmastiff when it clearly is a crossbreed. White and black and feckled like markings on a Bullmastiff's face sets alarm bells ringing! Who is writing these awful listings?!

Appalling
Do not touch this place with a barge pole. Hostile reception. Wanted to adopt a cat but shall pay to buy a new one. No wonder they have to put the cats down. Disgraceful

The way they do things now is like they don’t want you to rehome a cat. You can’t meet them now. You can’t just go there anymore and have a look. Now on the website the different centres don’t even come up. It’s not what it used to be like. It’s like you are told you have to have this one. I was so keen on leaving them my house in my will but not anymore. I don’t know who I will leave it to now. Cats Protection League is all that’s left. My mum recently needed a new cat. She always went to Battersea and she hates the new process so much, she gave up and went to CPL instead. Change your ways Battersea!!!

Not what I said. Mum wanted a cat from you. Her last 3 cats have come from you. She doesn’t want to be matched. She wants to meet them and then choose. To be told you can only meet this one and then hear nothing for weeks. It’s hopeless and she gave up. Went to Cats Protection League instead. Your website now, you can’t even see what cats at each centre as you changed it. I can’t see how you manage to rehome anything now. I wanted to leave you my home. Totally changed my mind after recent experiences. No one wants to be told you can only view this one!!! Taking on a pet for 20 years…. You want to choose it.