A week after order (and receiving a confirmation on the day, that my order was being delivered 'next business day') I had heard and received nothing. Emailed yesterday and was told that because of w... Voir plus
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Lisez les avis des autres
I found Bazachi, after my online research! I have been online shopping with another company last 6 years, when I fed up their services and high price, I research another one and here I am. The... Voir plus
L'entreprise a répondu
Hello! I rarely write reviews. This was my first order. Perfect, precise packaging. Excellent products. The cheese is huge and delicious. In a separate cooler bag. My husband and I are planning... Voir plus
L'entreprise a répondu
I’ve ordered Şalgam juice from other shops before, but their packaging often caused leakages. However, Bazachi exceeded my expectations! Their packaging was secure, and there were no issues with leaks... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Bazachi.com is a leading online retail company specializing in the sale of quality groceries across the United Kingdom. Established in 2019, we are dedicated to providing customers with convenient access to premium products while prioritizing freshness and customer satisfaction. Our curated selection of items encompasses pantry staples, fresh produce, gourmet treats, and specialty items, ensuring that every shopping experience meets the diverse needs and preferences of our clientele. With a commitment to excellence, transparency, and reliability, Bazachi.com has earned the trust of thousands of satisfied customers who rely on us for their grocery needs. Discover the convenience and quality of Bazachi.com today.
Coordonnées de contact
Unit 4 Burrel Road, PE27 3LW, St. Ives, Royaume-Uni
- 01736 697355
- contact@bazachi.com
- bazachi.com
4,3
Excellent
303 avis
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
First time making a purchase from…
First time making a purchase from Bazachi.
However, everything went smoothly.
Delivered as stated with accurate tracking.
Very competitive prices too
Will definitely use again
28 mars 2025
Great customer service
Great customer service. Quality products and reasonable prices! Definitely shop here again
25 mars 2025
Avis spontané
Great quality food
Great quality food - so far did not come across any issue with their quality. Customer service amazing, quick delivery. Happy with their service! Thank you bazachi!
12 mars 2025
Avis spontané
Items not received despite delivery…
Edit; Company went above and beyond to rectify my missing delivery and sent replacement that day. Thank you for your first class customer care x
Items not received despite delivery company advising they would be delivered 1/3/25
26 février 2025
Quick delivery
Quick delivery. Item was very well packaged i.e. bubble wrapped and even an ice pack to keep the item cool!
23 février 2025
Just keep delivering on time like you…
Just keep delivering on time like you do and it won't be a problem. I like everything about this place so don't let me down
22 février 2025
Excellent
Excellent - a great price and extremely speedy delivery. Highly recommended
28 janvier 2025
I have no idea
29 janvier 2025
Unsuccessful purchase
The response was prompt and delivery promised in satisfactory time frame, giving estimated delivery time.
The item did not arrive.
Following email contact with the company seeking explanation, I was refunded the payment, without explanation.
I would have preferred the item resent.
25 janvier 2025
DO NOT BUY FROM THIS COMPANY
Have purchased cheeses twice now from this Company, both times the order was messed up. The second time they sent me two tins containing cheese that are bashed, one dented in on one side, the other dented in on both sides.
I advised them that I wish to return these for a replacement or just return and get my money refunded. They agreed to have them back and refund them. But they are doing nothing about getting them back. They say "when Evri gives them the returns label, they will give it to me" - this utter rubbish, a Company/individual simply prints the label off. They have NOT been forthcoming with the label, stating to me that they looked at the photos I sent to them and they consider "nothing wrong with the cans, and I cannot claim them damaged". I truly am concerned that I would ever get my money back from this organisation.
DO NOT BUY FROM THIS COMPANY! Their 'customer services' is downright disgraceful! You will not get treated well. If they regard the product ok then you just have to accept that. - this is wrong Trading Standards, and I will bring this matter to the Trading Standards Authority and report it. Traders have a duty NOT to sell products in dented cans, as there maybe tiny holes not visible to the naked eye contaminating the insides, as I am not well, I will not risk consuming this product. NEVER will purchase from these people ever again. Have every intention of reporting this Company to the Trading Standards Bureau.
Firstly, I DID NOT request immediate receipt of my order, THEY SENT IT when they did, and not at my request. As any future customer can see below, NO EFFORT made in getting the product back, and NOT addressed here in the reply. As stated they say a RETURNS label will be sent but NOTHING WHATEVER is being done to send it to get this product back to them. I wish I could load up photos here to show anyone thinking of buying anything from this Company, the photos do not show properly the extent of the dents in the cans. As I doubt very much that I would ever receive my money back from this organisation, I will show both cans to the Trading Standards people.
31 janvier 2025
Avis spontané
Réponse de Bazachi ltd
Dear Reverend Finlay,
Thank you for reaching out and sharing your concerns regarding your recent order.
Firstly, we are delighted to hear that your order arrived the very next day, even though it was placed after our usual cutoff time. We always strive to provide the best possible service to our customers and ensure timely deliveries whenever possible.
Regarding your feedback about the product condition, we understand your concern and would like to clarify a few points:
The product you received appears to be intact based on the picture you provided, with no visible leaks or damage. As tinned products go through multiple stages of transit, it is not uncommon for slight dents to occur. Rest assured, this does not compromise the product's quality or safety.
Despite this, we aim to resolve all customer concerns promptly and professionally. We offered either a replacement or a refund to ensure your satisfaction, which we hope demonstrates our commitment to providing excellent service.
We believe constructive feedback is valuable, and we appreciate hearing your thoughts. However, we kindly request that feedback shared publicly remains fair and reflective of the full context, especially as our customer service rating is 4.4/5—an indication of the care we provide to all our customers.
If you would like, we are happy to share product images publicly for others to view and provide their opinions on similar matters. We also hope you enjoy the other product from your order, which you’ve decided to keep.
Thank you again for your feedback, and if you have any further questions or concerns, please don’t hesitate to reach out.
Best regards,
Abdulehed
Bazachi Ltd
Customer Support Team
Good price
Good price, free delivery didn't have to wait long for it, good products, excellent will be needing them again shortly when I do my shopping list
28 janvier 2025
Quick and accurate delivery
29 janvier 2025
Delivery was prompt
Delivery was prompt. Giving 4 stars due to a miss order but it was rectified swiftly. Will recommend.
28 janvier 2025
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