UPS got sent the wrong email address. Our email address is LS@company and UPS seems to have sent an email to IS@company. Which meant that we were unable to pay for the custom costs through the correct... Voir plus
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Lisez les avis des autres
Very fast shipping, and the books were in excellent condition, just like brand new. The only thing I would’ve improved was the packaging - the box was not really holding things within it, the side fla... Voir plus
L'entreprise a répondu
The company is a great source for any study material. The range of books is excellent and I had no trouble finding what I needed. There Web page is easy to navigate and once ordered, a quick personal... Voir plus
L'entreprise a répondu
Efficient shipping at a very reasonable cost. Online store easy to navigate. I particularly liked that my shopping cart didn't time out and was saved as I kept coming back to it, adding and modifyin... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Grossistes en livres
- aussi dans
- Librairie
- Magasin de fournitures scolaires et matériel pédagogique pour enseignants
- Service de distribution
Écrit par l'entreprise
BEBC - Books for English provides English Language Teaching books and resources for universities, Colleges, Private Language Schools as well as teachers and students. We also supply Higher and Further educational resources for universities. (ELT, EFL, TEFL, TESOL, EAL) BEBC have over 48 years experience in the industry and supply books on behalf of publishers such as Oxford University Press, Cambridge University Press, Pearson, Macmillan & National Geographic Learning as well as UK based and European based publishers. BEBC supply material for all General English lessons and resources for exams such as IELTS/CAE/FCE to help with the IELTS/Advanced/First exams. We offer Worldwide delivery and very competitive discounts. Free online UK delivery for over 20 books ordered.
Coordonnées de contact
Unit 4, Albion Close, BH12 3LL, Poole, Royaume-Uni
- 01202 715555
- elt@bebc.co.uk
- bebc.co.uk
4,5
Excellent
238 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 60 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de BEBC - The Bournemouth English Book Centre
Dear Emma,
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
We are very happy that you have stated that we offer quick delivery and great customer service. Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.
Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
A very precise and professional company.
10 mai 2023
Réponse de BEBC - The Bournemouth English Book Centre
Dear Greta,
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
We are very happy that you have stated that we are a precise and professional company. Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.
Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
Quick delivery
18 mai 2023
Réponse de BEBC - The Bournemouth English Book Centre
Dear Sarah,
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
We are very happy that you received quick delivery when ordering books from BEBC.
Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.
Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
Réponse de BEBC - The Bournemouth English Book Centre
Dear Susan,
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
We are very happy that you have stated that it was easy to buy and you received your book quickly.
Your feedback is very important and helpful for BEBC to continue to deliver the service our customers deserve.
Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
arrived on time
20 avril 2023
Réponse de BEBC - The Bournemouth English Book Centre
Dear Keith,
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
We are very happy that you have stated that your order arrived on time.
Your feedback is very important and helpful for BEBC to continue to deliver the service our customers deserve.
Thank you again for your valued custom and we are glad you are happy with your purchase from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
Very fast shipping and fantastic book condition
Very fast shipping, and the books were in excellent condition, just like brand new. The only thing I would’ve improved was the packaging - the box was not really holding things within it, the side flaps not attached to anything and if held in vertical the books would slip out down to the floor straight away. Other than than, all amazing. And very competitive prices. Highly recommended
13 avril 2023
Réponse de BEBC - The Bournemouth English Book Centre
Dear Irene,
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
We are very happy that you have stated that we offered you a quick service and that we were competitive in terms of pricing too.
We are sorry that box was damaged on arrival. We are looking into improving our packaging so we will hopefully rectify this issue on your next order.
Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.
Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
Good price, quick service.
I think their prices are decent and they respond quickly after. Purchase. The only con is that you need to add your address even for ebooks.
19 avril 2023
Réponse de BEBC - The Bournemouth English Book Centre
Dear Nadine,
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
We are very happy that you have stated that BEBC offered your quick responses once you had purchased and that the prices are decent.
In terms of adding the address on to the orders for eBooks, this is unfortunately what we have to retrieve from customers to push through orders but we will take your constructive words on board and try to make eBook purchasing easier for customers in the future.
Your feedback is very important and helpful for BEBC to continue to deliver the service our customers deserve.
Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
Outstanding Service
Extremely fast and helpful - and personal - customer service. Order dispatched and delivered extremely fast with updates by email throughout the process. Wouldn't look anywhere else for TEFL resources anymore.
29 mars 2023
Réponse de BEBC - The Bournemouth English Book Centre
Dear Daniel,
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
We are very happy that you have stated that BEBC offered you a fast, helpful and personal customer service.
Your feedback is very important and helpful for BEBC to continue to deliver the service our customers deserve.
Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
Réponse de BEBC - The Bournemouth English Book Centre
Dear Elena,
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
We are very happy that you have stated that BEBC offer an easy and comfortable service. Your feedback is very important and makes us strive to be even better.
Thank you for your valued custom and we are glad you are happy with your purchases from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
Really helpful and reliable!
Really helpful and reliable!
The staff sent an email to us on every single update. The books came in perfect condition! Will definitely order some more books from them.
20 mars 2023
Réponse de BEBC - The Bournemouth English Book Centre
Dear Customer,
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
We are very happy that you have stated that we offer efficient service and the books were in perfect condition and your feedback is vitally important.
Thank you for your valued custom and we are glad you are happy with your purchases from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
Réponse de BEBC - The Bournemouth English Book Centre
Dear Dan,
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
Many thanks for your valued custom and we are glad you are happy with your purchases from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
Efficient service
23 mars 2023
Réponse de BEBC - The Bournemouth English Book Centre
Dear Jonathan,
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
We are very happy that you have stated that we offer efficient service to our customers.
Thank you for your valued custom and we are glad you are happy with your purchases from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
I don’t receive how to access to may…
I don’t receive how to access to may ebook
And it noté easy te find it in my portal
Support team help me to resolve this issues
13 mars 2023
Réponse de BEBC - The Bournemouth English Book Centre
Hi,
Thanks for your email and we are sorry that you had issues with your eBook and access to the Pearson portal.
Our Head of Operations has been in touch and has sent you a new code so could you please let our team know whether you had access to the eBook so we can close our case please?
Many thanks
The BEBC Team
Mandy is always helpful
13 février 2023
Réponse de BEBC - The Bournemouth English Book Centre
Hi Laura
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
We are very happy that you have stated that we offer a good service and our Customer Service Supervisor, Mandy is always helpful.
Thank you for your valued custom and your kind words are valued here by us all.
Have a lovely day
The BEBC Team
BEBC thoroughly followed up my ordered item
The order from BEBC is delayed for over two weeks. However, the manager has given me detailed reasons due to the delay of the supplier and the strike of the Royal Mail. This is not my first order and the BEBC had good track record in the past. Therefore, I am satisfied with the explanation and the follow-up of the company. Anyway, I am pleased to have received the ordered item one week later.
8 février 2023
Réponse de BEBC - The Bournemouth English Book Centre
Hi Daniel
Thank you so much for taking the time to leave us a 4 star rating - it really is appreciated!
We are very happy that you have stated that we offer a good service to our customers and that any issues you had previously were dealt with in the best possible way.
We really appreciate your patience with the issue you had and we hope to receive continued business from you in the future.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
Réponse de BEBC - The Bournemouth English Book Centre
Dear Helen,
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
We are very happy that you have stated that we provided very fast service.
It is something we pride ourselves on and have done for almost 50 years.
Thank you for your valued custom and we are glad you are happy with the purchase from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
Good Service!
2 février 2023
Réponse de BEBC - The Bournemouth English Book Centre
Dear Omar,
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
We are very happy that you have stated that we offer a good service to our customers.
Thank you for your valued custom and we are glad you are happy with your purchase from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
I got what I ordered
I received what I ordered. I made some inquiries about my order and got a prompt reply from a customer service (Nick) with a detailed explanation. Thanks a lot!
24 janvier 2023
Réponse de BEBC - The Bournemouth English Book Centre
Dear Marijana
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
We are very happy that you received the help and service you required.
Thank you for your valued custom and we are glad you are happy with the purchase from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
The best choice
Perfect communication, prompt reply, quick delivery, very helpful. I am very happy with my purchase.
25 janvier 2023
Réponse de BEBC - The Bournemouth English Book Centre
Dear Oksana,
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
We are very happy that you have stated that we offer quick delivery service and are very helpful. It is something we pride ourselves on and have done for almost 50 years. Thank you for your valued custom and we are glad you are happy with the purchase from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
Excellent service
10 janvier 2023
Réponse de BEBC - The Bournemouth English Book Centre
Hi Sibel,
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
We are very happy that you have stated that we offer excellent service as it is something we pride ourselves on and have done for almost 50 years.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
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