Two web forms completed and email sent to their email address. Tried phone number in their web site and no such number. They have my money but I have no product and they are ignori... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I only wear it once so I can't give proper valuation. But I can say the size is perfect and it's conformable. The only thing is annoying is the right shoes is making some noise from bottom like if the... Voir plus
L'entreprise a répondu
An Achilles tendon rupture, an 'airboot' producing a severe limp and pain in my hip, so I thought I'd try an elevator shoe for the other foot. However, I could find no company catering for a wide (HH)... Voir plus
L'entreprise a répondu
Was looking for reasonably priced height increasing shoes, found these guys and they are UK based unlike other competitors. Great shoes and packaged so well matching x4 more expensive shoes ive brough... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
At Height we provide the best height increasing elevator shoes for men and women. UK based and podiatrist approved for cheap confidence. We believe it’s not being taller its what they make you feel. We got started when we wanted some quality shoes that add height. We wanted to provide something that no one else is offering a community of well-doers striving to that common goal and success in comfort.
Coordonnées de contact
3,9
Bien
93 avis
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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 75 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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Last time i was very satisfied with the…
Last time i was very satisfied with the Cloudlifts 80, i ordered the Metrorise 80 this time where it clearly states a 8CM increase, when i got them for real its only about 4cm, half the height comparing it to the cloudlifts 80, they should be the same height, this is false advertising and i dont know if id trust this website again.
3 juin 2026
Avis spontané
All 3 shoes I bought were perfect 👌…
All 3 shoes I bought were perfect 👌 prices are reasonable you even get a little storage bag with every shoe
8 mai 2026
Avis spontané
Possibly not even a real company I expect I’ve lost my money
Two web forms completed and email sent to their email address. Tried phone number in their web site and no such number. They have my money but I have no product and they are ignoring me.
AFTER THEIR RESPONSE :
- Order was acknowledged by you by email to my AOL address on 26th April !
- next working day was 27th April
- I’ve received your email so not sure why my server would accept some not others ?
- I’m sorry your successful marketing has negatively affected your customer service ?!?
- the UK bank holiday is next Monday so I’m not sure how this is relevant ?
- I’ve still not received anything
- your telephone number on your own website is invalid and previous negative reviews have told you this but you haven’t changed it ?
1 mai 2026
Avis spontané
Réponse de Beheight
Hi Steve,
I’m sorry for the confusion and the concern this has caused — I completely understand how it looks from your side.
Just to clarify, your order was dispatched on the 30th. It was placed at around 9pm, which is after our 4pm same-day dispatch cut-off, so it was processed the next working day. This means the delay is effectively just one working day from our normal dispatch timeline.
We’ve recently been featured in a men’s magazine, which led to a very high volume of orders over a short period. This did cause some temporary delays, and as a gesture of goodwill, we’ve upgraded your delivery to a 24-hour tracked service at no extra cost.
There has also been a UK bank holiday, which can slightly affect courier timelines and tracking updates.
Your order is very much on its way, and you should receive (or may have already received) your tracking details to follow the delivery.
Again, I apologise for the worry caused, and thank you for your patience.
Kind regards
Ryan
Beheight
UPDATE: Separately, we’ve identified that all of our emails to your @aol.com address have been blocked and returned by your mail provider due to an authentication issue on their side. This means our replies may not have reached you despite us responding.
Could you please provide an alternative email address so we can contact you directly and ensure you receive your tracking details and any updates?
Shoes were delivered quickly
Shoes were delivered quickly . The quality is not top class but passable. I thought the increased height was built into the shoe, but in fact it is just a removable insert . That’s fair enough as they were not an over expensive item to try as a starting point .
13 mars 2026
Réponse de Beheight
Hi Nigel, Thanks a lot for the feedback, I really appreciate you giving them a try.
Just to clarify, the V2 Wall Street (wallaby-style) is designed with the height increase built into the shoe in a more flexible way, rather than being fully structured into the sole, which makes wallaby shoes too rigid and uncomfortable. This helps keep the shoe comfortable for everyday wear and avoids it feeling too stiff or bulky and was changed from feedback from customers.
That said, not all of our shoes are like this, we do have other designs where the height increase is built more into the structure of the shoe itself. We will make sure this is clearly displayed in the product description.
In terms of quality, we aim to offer the best balance between price and build. Some of our more affordable styles are designed for everyday use and easy replacement, while our higher-range shoes use more premium materials and construction. We work closely with our manufacturers and produce in batches to maintain consistency, but we’ll absolutely take your feedback back to them as well.
Completely understand your point on expectations and quality, it’s fair feedback and genuinely helpful for us.
Thanks again, and hopefully we’ll see you back again in the future.
Very pleased
Very happy with the service provided. The shoes are good quality and have given me more confidence. How did I not know about these before. Will definitely buy again
17 janvier 2026
Avis spontané
Réponse de Beheight
Thank you Ross, glad we could help thats all we are about.
Great shoes - very happy
Great shoes - very happy with them. Delivery went well and very happy with them.
9 novembre 2025
Réponse de Beheight
Hi Matt, We love hearing your feedback thank you so much for shopping with us.
No good. Look elsewhere
Customer service? What customer service. They will not contact for days. Phone number does not work.
Edit. They made contact and I Received a refund after putting a charge back on my card
4 décembre 2025
Avis spontané
Réponse de Beheight
Hi Antony,
I completely understand your frustration here, especially as you needed the shoes for a specific date — that’s on us, and I’m sorry again for the inconvenience caused.
Just to clarify for others reading this, you reached out on the 8th and we replied early on the 11th explaining the situation (we were dealing with a warehouse move and a sudden spike in orders over Christmas). We offered either a discount if you wanted to wait, or a full refund straight away.
You asked for a refund, which we processed — although the chargeback was raised very quickly, which meant we didn’t get much time to handle it directly on our side.
That said, I’m glad we were able to get the refund sorted for you in the end.
Appreciate you sharing your experience, and again, sorry it didn’t work out this time.
Well made look good
I was hoping to be a bit taller in them but they look really good well made and are very comfy.
My GF likes that she doesnt feel the same height when she is in heels
24 septembre 2025
Réponse de Beheight
Hi Mr Jarvis,
Thank you for the kind review, really glad to hear you’re finding them comfortable and well made.
And I’m pleased to hear they’ve had a positive reception at home too!
Appreciate your support.
It's worcable
I only wear it once so I can't give proper valuation. But I can say the size is perfect and it's conformable. The only thing is annoying is the right shoes is making some noise from bottom like if there is a gap. But overall all I think it's OK for those who will order from out side of Europe consider the customer tariff and Vat in your country as it's not included in the price and carrier will collect it upon arrival.
11 septembre 2025
Réponse de Beheight
Thanks for sharing your feedback! We’re glad to hear the fit and comfort were good. The noise you mentioned shouldn’t be happening — with any new pair it can sometimes take a wear or two to settle, but if it continues please drop us a message and we’ll be happy to help.
Also, thank you for pointing out the note on customs/VAT for overseas customers. Many of our delivery services now include taxes and import duties, and we’re working on moving more orders over to this approach to make things easier.
Réponse de Beheight
Thanks so much for the kind words! We’re really glad you’re happy with both the shoes and the service
Too small
Too small - i emailed to ask how to return exchange for a bigger size and have had no response 😔
5 septembre 2025
Réponse de Beheight
Hi Theresa, thank you for your feedback. We’re sorry for the delay in responding to your exchange request. As a UK-based company, our customer service team doesn’t operate over the weekend, which can sometimes add a little extra time to replies. I can confirm we’ve now received your return and processed your refund in full. We’re glad this has been resolved and truly appreciate your patience.
Réponse de Beheight
Great to hear! Thanks for your support — enjoy your new shoes
Excellent
Good quality, comfortable shoes and brilliant customer service. Highly recommended.
29 août 2025
Avis spontané
Réponse de Beheight
Thank you so much for the lovely feedback! We’re really glad you’re happy with the shoes and our service, your recommendation means a lot
Réponse de Beheight
Glad to hear you were happy with the delivery and quality, hope to see you shopping with us again.
Not what I expected
I have to say overall a bad experience. The boots themselves were of a very high quality, however the size guide provided was not very accurate at all.
The boots didn't fit, at all. Secondly was the whole height increase thing. I hadn't realises it was simply a wedge underneath the inner sole of the boot.
It was this cheap rubber plastic wedge. However maybe this was my fault for not reading the descriptions correctly.
The only positive were the boots themselves, very high quality and they looked really good which meant I was even more miffed when they didn't fit!
16 mai 2025
Avis spontané
Réponse de Beheight
Thanks for taking the time to share your feedback. We’re really glad you found the boots to be high quality and liked the look of them, though we’re sorry the sizing didn’t work out for you.
Just to clarify, all of our shoes are designed from the ground up with the height increase built into the sole structure itself. They aren’t standard shoes with a removable wedge placed inside, but rather purpose-built designs where comfort, balance and durability are factored in from the start. We are looking at that product line to see what happened here thank you for bringing this to our attention.
We completely understand sizing frustrations and are always happy to help customers pick the best size before ordering. Please don’t hesitate to reach out if you’d like guidance for next time — we’d love to get the fit right for you.
All good
All good, the shoes arrived on time and they are pretty comfortable, doing their job without hurting you. The only negative is the quality of the shoe which feels a bit fake, like those cheap ones you buy for £10 at Poundland. I don't really mind it though.
24 avril 2025
Réponse de Beheight
Thanks so much for your feedback — we’re really glad to hear the shoes arrived on time, feel comfortable, and are doing their job well!
We completely understand your point about the materials. Just to share a bit of insight: we spend a lot of time designing these shoes to discreetly enhance height while ensuring all-day comfort, which does come at a higher production cost — definitely more than the £10 range. That said, we’re always working on improving the balance between comfort, function, and premium feel.
We really appreciate you giving us a try and taking the time to leave an honest review — it helps us grow.
Warm regards,
The Beheight Team
Réponse de Beheight
Thanks so much for the kind words — we're really glad to hear you love the shoes and are happy with the quality. That’s exactly what we aim for!
The website is good.it was easy to make…
The website is good.it was easy to make a choice and buy.the item was delivered promptly.the only issue was with the return process.there is no clear link to start the return.the email and contact phone numbers returned as invalid.i got worried about being scammed.however I filled the reply form and sent it and got a prompt reply and it was refunded.the company needs to make returns easier if it wants to grow.still giving 5 stars as the return was successful.
1 avril 2025
Réponse de Beheight
Thanks for your honest feedback — we really appreciate it.
We totally understand your concerns about the returns process. At the moment, we handle returns directly through our customer service team so we can provide a more personalised experience and make sure any issues are sorted quickly. That said, we’re currently working on a new, much clearer return portal to make the whole process simpler and more transparent.
Thanks again for your patience and for still giving us 5 stars — that means a lot.
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