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Lisez les avis des autres

Noté 5 sur 5 étoiles

Delighted with new BEKO 9kg washing machine. Switched to BEKO after my old far more expensive washing machine stopped draining - less than 5 years old. This has all the programs you would need and ve... Voir plus

Noté 1 sur 5 étoiles

Not joking, when companies like this exist you have to wonder about the future of mankind. Bought a small fridge freezer combo for my mum, model K54270 and nearly a month later still can't register it... Voir plus

Noté 5 sur 5 étoiles

I have a 2017 Beko freestanding dishwasher that has never given me an ounce of bother. Still cleans perfectly and I'm astounded as it was much cheaper than bigger branded competitors It's now 2026... Voir plus

Noté 5 sur 5 étoiles

A first time experience of using a tumble dryer, and it fully matched expectation. The programmes used so far have all done an excellent job. Fluff cleaning and water draining are simple to do. The... Voir plus

À propos de l'entreprise

  1. Vente d'électroménager en gros

Écrit par l'entreprise

With more than 30 million appliances sold in the UK, Beko's reliable, award-winning appliances are designed to save you money and make your life easier.


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

346 avis

5 étoiles
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3,8

Tous les avis

(346)

87 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very pleased

Delighted with new BEKO 9kg washing machine. Switched to BEKO after my old far more expensive
washing machine stopped draining - less than 5 years old. This has all the programs you would need and very quiet. Nice digital display. Signed up online for 10 year parts guarantee,

26 août 2026
Noté 1 sur 5 étoiles

Dishwasher has never worked

Dishwasher has never worked. Waited 3 months for an engineer to call, only for him to find a fault but not be authorised to fix. Terrible customer service

25 août 2026
Noté 2 sur 5 étoiles

I bought and installed yesterday an…

I bought and installed yesterday an integrated undercounter Beko with ice box ..

Such a disappointment..really sorry I bought ..i had a 17 year old candy that died so needed replacement ..ice box size good but shelves very shallow in depth and width ..I m on my own and cannot fit all that I was able yo in Candy or what I need into the fridge ..very little space inside ..very disappointing..

I would suggest always see in person what you get before ordering ..

23 août 2026
Avis spontané
Noté 1 sur 5 étoiles

I purchased a 5 ring electric beko hob…

I purchased a 5 ring electric beko hob , after only having it for 2 weeks 3 of the 5 rings stopped working , we got through to beko and they said they would send us out someone to repair it , a week later someone came but couldn’t figure out what was wrong he rang beko to explain this but they said they still wanted him to repair it (in fairness he himself was frustrated by this) he came back 3 days later and decided to replace the mother board to see if that would fix the issue assuming it was an internal fault but then all 5 stopped working , he got onto beko again who still said they wanted a repair he came back same day and got 2 of the jobs working again but still no luck figuring out what was causing the other 3 to fail he ordered more parts that were supposed to arrive within one to 2 weeks , but after only 2 days of him leaving I turned on the hob and it was fine for 2 minutes then there was a light and a really loud band and a burning smell right while my 2 year old was beside me on a chair ! Angrily we called them again and they said they still wanted it to be a repair , WE EMPHASISED THAT IT WQS NOW A MAJOR SAEFTY HAZARD , but still it was nope it has to be a repair so we refused and now they are telling us they are going to send someone out again to more or less confirm we arnt lying while also telling us not to use it in the meantime as it could be a hazard ,THINKING OF SUEING THE PANTS OFF OF BEKO THIS ISNT EVEN ABOUT INCONVIENECE ANYMORE THIS IS ABOUT PUTTING MY FAMILY AT RISK ! AVOID AVOID AVOID

1 août 2026
Avis spontané
Noté 1 sur 5 étoiles

Shambles

Not joking, when companies like this exist you have to wonder about the future of mankind. Bought a small fridge freezer combo for my mum, model K54270 and nearly a month later still can't register it. Despite multiple attempts, apparently this model doesn't exist, neither for that matter does my phone number format when i try to WhatsApp. The only saving grace is my local retailer who i bought it from, they'll stand over the guarantee, no questions asked. Beko, do better!

15 août 2026
Avis spontané
Noté 5 sur 5 étoiles

So far the fridge is working well

So far the fridge is working well. We bought it to replace the exact model we already had. That one was 10 years old and suddenly had a very fishy smell coming from it. Presumed it was electrical fault so stopped using it and bought this one.

25 juillet 2026
Noté 5 sur 5 étoiles

Beko Dishwasher

Need a new dishwasher. After doing a good bit of research Beko dishwasher came out as being reliable and budget friendly. Doing what it says on the tin and doing it well.

26 juillet 2026
Noté 5 sur 5 étoiles

2017 Beko freestanding 60cm Dishwasher

I have a 2017 Beko freestanding dishwasher that has never given me an ounce of bother. Still cleans perfectly and I'm astounded as it was much cheaper than bigger branded competitors
It's now 2026 and I just have to hop on and give it 5 stars as its still going strong
Think these are the type of reviews we need more of

25 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

Avoid BEKO at all costs,

After attempting to.contact then on varies numbers, I eventually made contact with a person, which was a bonus in it's self, explained the issue, paid up front (is way they have your money regardless of what level of service you receive). After waiting almost two weeks an engineer called, not to fix the issue but to see what parts were needed!! Appears they didn't provide him with a stock of parts, he left and arranged to call back in 7 days, which he did, unfortunately he was sent the wrong part which only came to light after the cooker had been stripped down!!!! He was very apologetic and again said it would be another 7 days as he would be waiting delivery of the part, in fairness he kept us informed and arrived 7 days later and completed the job. In the meantime time I had tried in vain to talk to somebody in customer services, contact is only available via WhatsApp (unbelievable) were following a long exchange of text, I was offered a partial refund, which never arrived, I contacted them again via WhatsApp as they hide behind this app to avoid dealing directly with customers, after much toing n froing I'm told that no partial refund is available as the appliance was repaired, no mention of the delays, their forwarding wrong parts, and ridiculous customer service contact process, I would advise anyone to avoid this company and their agents at all costs, spend your money with a reputable company who is based in the country which they trade, and value the business of customers I asked numerous times on WhatsApp to ring me directly, bearing in mind we are senior citizens and fortunately have understanding and access to technology.
So much for registering your appliance, not worth the ink on the contract, AVOID AVOID AVOID.
GUARANTEE THESE COMPLAINTS ARE NOT EVEN LOOKED AT!!!!

14 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

Appalling service when it comes to…

Appalling service when it comes to repairs of a fridge freezer. Engineers don’t call when they have been booked & alot of their work seems to be outsourced to external contractors and Beko don’t seem to have good communication with these contractors Took 2 days off work waiting for an engineer to call and on first occasion he called day before and phoned to say he was arriving in an hour and was very rude, was unable to say what was wrong . The next appointment I sat in all day & engineer never arrived. Customer service really poor . Will never buy a Beko utility again, have been advised by friends too that they have had similar experiences with Beko,

9 juillet 2026
Avis spontané

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