Got to say Ralph and Steven are great guys , was passing thru London and wanted to order something Steven made sure i got it the next day before my flight, my Fence bundle is top qualiry and there cus... Voir plus
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Lisez les avis des autres
One purchases Benchdog Tools with great anticipation. Now, imagine your airline has reduced your treasure to a deflected piece of junk. Saddened? Yes, certainly. That is until Miss Hannah and the... Voir plus
These are life long tools! You buy them, you buy once. They are competitively priced considering Benchdogs creditable competition. They are quality, precision tools that you can rely on day afte... Voir plus
On more than two occasions Ralf has gone out of his way to help me out.high quality products and top quality customer service,I wouldn’t hesitate to recommend this company,thanks again Ben
À propos de l'entreprise
Écrit par l'entreprise
Welcome to Benchdogs, the forefront of woodworking tool innovation located in Taunton, Somerset, UK. Since our establishment in 2019, we have dedicated ourselves to crafting precision woodworking tools that bear the prestigious Our Made In Britain logo. Despite our relatively young age, Benchdogs has rapidly gained a stellar reputation worldwide for delivering unrivalled precision, impeccable accuracy, and exceptional customer service. Our commitment to quality craftsmanship has resonated with woodworkers and enthusiasts worldwide, earning us the trust of thousands of customers. Whether you're a seasoned professional or a hobbyist, Benchdogs provides tools that meet the highest performance and reliability standards. Join our community of satisfied customers who rely on Benchdogs for superior woodworking tools that elevate their craft. Explore our range and experience the precision and dedication that define Benchdogs. Discover why discerning craftsmen choose Benchdogs for tools that meet and exceed expectations.
Coordonnées de contact
Uint 1, Walronds Park, Isle Brewers,, TA3 6QP, Taunton, Royaume-Uni
- 01823740015
- hello@benchdogs.co.uk
- benchdogs.co.uk
4,8
Excellent
807 avis
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Great products and service was…
Great products and service was excellent. Good communications during the order and delivery process, and the goods were packaged well.
I am having a small issue with calibration of the fence, unfortunately the flip stops seem to have some deflection, but it's manageable.
15 juin 2024
Avis spontané
Ok tool
Ok tool, terrible systainer insert. Rail Square not held in place when lid closed and no space for the small parts, also can’t keep the flag stops assembled for storage. Worse than that, the company are terrible to deal with, rude and arrogant. The tool itself has a rather cheap feeling clasp. Every time I use it I’m annoyed at the terrible storage and reminded of the unpleasantness of Ralph. I had my eye on some parallel guides but I’ll get them from someone else.
Edit: The parts can’t be stored on the extrusion only some of them, the rail square isn’t held in place, the insert is rubbish. I fedback on the insert and the respond came across as it’s not rubbish, we are great, you’re using it wrong, return it if you want. It is rubbish, own it.
21 juin 2024
Avis spontané
Réponse de Benchdog Tools
After reviewing your emails, we are slightly confused about how we came across as rude and arrogant. From your first email with Hannah regarding a 2nd hand MK2 Rail Square, she looked to see if any were available, but we didn't have any so gave a discount code as requested by you to purchase the mk3, which you were grateful for. You then emailed giving some feedback about the systainer foam, to which I responded back to you within 10 minutes of receiving your email. I was at my daughter's Sports day, but I felt you needed an urgent response. My response was the following;
"The components are stored on the rail square and extrusion.
The thumb screw attaches to the square, and the joining bar can be stored in the extrusion. With the hex keys, they push into the foam.
Or they are all stored in the Jiffy bag. There is only space for the equipment, and unfortunately, we have to work with what we have.
If this isn’t to your satisfaction you are more than welcome to return this. I’m sure you will love using the square as we have sold nearly 1000 of them with 99% satisfaction. "
and your response of
"Thanks for getting back to me and explaining. It doesn’t solve the lid not securing the rail square in place - granted it’s not difficult for me to fix.
I’m sure I’ll love using the rail square too. I’ve no intention of returning it, I just wanted to feedback. "
I didn’t feel a response was needed.
So, we are a little confused about how we have come across as arrogant, rude and unpleasant.
Top quality products beautifully engineered
Top quality products beautifully engineered, well thought out. Bought the fence and MFT top and guide rail. Can’t fault it,
Great service very helpful.
Highly recommend
17 juin 2024
Avis spontané
I had a few questions to ask about the…
I had a few questions to ask about the item I was ordering. They were more than helpful telling Me the information I need to know The customer service is very helpful and the quality of their work is outstanding we highly recommend them
4 juin 2024
Avis spontané
great, but could be better
I had ordered the fence dogs for my incra fence set up and they work great.
If you're not from the UK, stock up as the shipping is expensive. I know there's no way around this and not there fault.
There's a bit of play from back to front but that's probably my top.
All in all great products.
17 juin 2024
Avis spontané
Réponse de Benchdog Tools
Hi Joshua, Thanks for your review. I'm glad Fence Dogs worked for you. Going to the note on the Delivery, yes, it can be expensive, but this is due to the courier fees we get charged. There's nothing that we can do about that but as a bonus on this our deliveries are very quick and can be received within 3-5 days one we have shipped the items, hopefully, soon we can local stockists to help reduce these costs. As for the Thumbscrews, we state in the description what you would receive when ordering a product from us; this way, it saves on confusion about what you will receive when your order is delivered. As for the play, I would assume that the holes on your MFT top are oversized, hence the play, something we have overcome when buying MFT tops from us, knowing that the holes are to spec. Possibly look at the Quad fence dogs. This would have been an ideal product for you and is great for oversized holes as they give an element of expansion to fill the gap.
Quality precision tools
Quality precision tools. Simple yet functional design. Love that they listen to the customers and try to improve their tools if there’s any flaws. Order arrived well packaged and in timely manner.
11 juin 2024
Avis spontané
Everything just breathes quality.
Customer from The Netherlands. I ordered a MK3 railsquare and some stainless steel benchdogs during a sale end of March. The website mentioned delivery could take longer due to the sale. Which is a nice touch. Delivery was a bit later than usual and within the time frame I expected.
I received an email from DHL for import tax etc and that was handled quick and easy.
The railsquare and dogs look and feel like quality products. The calibration report and some promo stuff like stickers are a nice addition. Packaging was good. Everyting arrived undamaged and complete. The railsquare works great with my Makita track and saw.
10 avril 2024
Avis spontané
Always efficient
Have bought several items from Benchdogs and have always found efficient service.
23 mai 2024
Avis spontané
All round top quality company
Great company great quality products.
I have many Benchdog products and have not been disappointed with the quality and reliability.
If you need good quality items for your workshop this is the company
8 mai 2024
Avis spontané
Sometimes things happen..
Sometimes things happen... like a missing part. I wrote a simple email, and to benchdogs, received a lovely response just a few minutes later. Wow, very impressive. My problem was solved two days after!
Philippe, a French woodcrafter.
22 mai 2024
Avis spontané
Service as expected
Service as expected, all products are top
notch, wouldn’t hesitate to use this company again.
11 mai 2024
Avis spontané
Just purchased the Mk 3 rail square…
Just purchased the Mk 3 rail square great upgrade to from the Mk 2 which i have had for a while, also purchased the upgrade kit for my Mk 2 so easy to convert now the Mk 3 can stay in the workshop and the Mk 2 in the van,great company would not hesitate to recommend.
2 mai 2024
Avis spontané
Tutto perfetto spedizione veloce…
Tutto perfetto spedizione veloce materiale eccellente da consigliare.
2 mai 2024
Avis spontané
Very disappointed with quad mft hinge…
Very disappointed with quad mft hinge system. Manual is totally bad. I don't have holes like they have and they offered me no solution. For 300eur spend I would expect help.
1 mai 2024
Avis spontané
Réponse de Benchdog Tools
Hi Mirolsav.
Sorry you are disappointed but we assume when you make an order on our website you read the descriptions carefully to know you are ordering the right product for your needs. The product you purchased is for a MFT as stated on the website and in the name of the product we also have instructions on our website but this is to install on a MFT top. The top you have is for a different system Vario System which has a hole spacing of 100mm unlike a MFT which is 96mm.
As we were in contact via email where we were looking into a way you could use the system by using another method but we are unable to help due to there being no drawing’s available to have some dimensions to work with. In that note a return would be the option for you.
You are more than welcome to send back for a refund please check our website for information on how to do this.
Excellent service and pricing.
19 avril 2024
Avis spontané
Very satisfied
I have ordered from Benchdog Tools several times, and I am very satisfied with both the products and the delivery. Solidly wrapped and acceptable delivery time to Norway.
19 avril 2024
Avis spontané
Ruler bundle just arrived…
Ruler bundle just arrived and as usual from Benchdogs, the quality is outstanding. Top class product from a top class company
12 avril 2024
Avis spontané
Mk 3 Ultra Rail Square
Mk 3 Ultra Rail Square arrived a few days earlier than expected - product was well packaged - perfectly square, easy to set up and use and to my eye very well made. I'm new to track saws so will have to see whether any other Benchdog products are relevant to me but would have no hesitation recommending the Ultra.
10 avril 2024
Avis spontané
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