Be Roma Avis 

127
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Where do I start... not only the transaction was as smooth as I could wish for, but then it gets better every time. Jess from their customer service was flawless, always replying to my countless quest... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Amazing quality! I ordered a Dior and a Hermes bag from them and was skeptical at first as it was taking a while, but I received the bags today and I must say that the quality is superb! Super gratefu... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This is my third purchased for Beroma and I'll never ever shop anywhere else again. I tried 2 other websites before, and on both occasions had poor experiences. Beroma delivers the good and then some.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I love my bag so much is hard to put it into words. Jess was awesome, always friendly and helpful, despite my silly questions, which put me at ease. Received in 6 days from ordering with full packagin... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Boutique de sacs à main
  2. Boutique d'accessoires de mode

Écrit par l'entreprise

We founded Be Roma because we care about fashion shoppers and felt that they were being underestimated by the global players in the luxury industry. We work to deliver extraordinary products of Italian quality that elevate your wardrobe without breaking the bank. Be Roma offers worldwide shipping to more than 150 countries, including express delivery to the US. Our mission is to provide full buyer protection on all purchases with free shipping, easy returns, safe payment methods, and encryption technology for customer data.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

127 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

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4,8

Tous les avis

(127)

1 avis reçu au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Purse better than described.

Purchase via the website was easy. Item was better than described. Extremely fast shipping.

10 juillet 2024
Avis spontané
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Réponse de Be Roma

Hi Madelene,

Thank you so much for taking the time to share your exceptional feedback.

We look forward to serving you again in the near future.

Noté 5 sur 5 étoiles

Easy piecey

Easy to order, love the customer service. Great quality and top service. Why didn't I find you before?

9 juillet 2024
Avis spontané
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Réponse de Be Roma

Hi Bernice,

Thank you so much for taking the time to share your exceptional feedback.

We look forward to serving you again in the near future.

Noté 5 sur 5 étoiles

It was prompt and great service

Shopping at its best. Caring customer service and fast delivery. I will definitely buy again in the future.

8 juillet 2024
Avis spontané
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Réponse de Be Roma

Hi Dorotea,

Thank you so much for taking the time to share your exceptional feedback.

We look forward to serving you again in the near future.

Noté 5 sur 5 étoiles

Gorgeous bag!!!

Gorgeous bag!!! Well packed and matches the described quality.

4 juillet 2024
Avis spontané
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Réponse de Be Roma

Hi Consuela,

Thank you so much for taking the time to share your exceptional feedback.

We look forward to serving you again in the near future.

Noté 5 sur 5 étoiles

Received ahead of time

Received item ahead of the estimate time. The item was exactly great. Good professional.

3 juillet 2024
Avis spontané
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Réponse de Be Roma

Hi Eleanor,

Thank you so much for taking the time to share your exceptional feedback.

We look forward to serving you again in the near future.

Noté 3 sur 5 étoiles

Customs issue

Be Roma was nothing short of exceptional all the way, but I give it 3 stars because my item was held with customs so it took another 10 days for me to receive it. To be fair, they sent me another one while they were dealing with customs which was great, but I missed the delivery data which was important to me. The quality of the item was great, and the customer service 5 stars, but I hope you understand why I had to post with 3 stars.

2 juillet 2024
Avis spontané
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Réponse de Be Roma

Hi Imogen,

Thank you so much for taking the time to share your exceptional feedback.

We sincerely apologize for the customs issue. Unfortunately this isn’t entirely under our control and it can happened on rare instances, but we would always send you another item fast as we did this time.

We look forward to serving you again in the near future.

Noté 5 sur 5 étoiles

Very high quality for the price

You get what you pay for, and then some!

27 juin 2024
Avis spontané
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Réponse de Be Roma

Hi Amy,

Thank you so much for taking the time to share your exceptional feedback.

We look forward to serving you again in the near future.

Noté 5 sur 5 étoiles

Amazing easy experience

I've ordered many items from Beroma & am always pleased with my purchase. Great customer service, too.

27 juin 2024
Avis spontané
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Réponse de Be Roma

Hi Mirjam,

Thank you so much for taking the time to share your exceptional feedback.

We sincerely appreciate your repeat business.

We look forward to serving you again in the near future.

Noté 5 sur 5 étoiles

Be Roma is AMAZING

After placing my initial order of two bags with them, I quickly placed several additional orders totaling 6 bags and 1 wallet. Jessica is amazing and extremely caring so is her manager Paul. I have never dealt with such professional and caring customer service and sales associates in all of my years as a consumer. Living in New York City and having access to the finest luxury stores and items available, I will continue to choose this company for their superior quality and absolutely amazing customer service. The quality is unbelievable even to my extremely high standards. I have 1 million questions with each purchase and they are always answered with patience and care, I have recommended Friends and will continue to recommend anyone in the market for a high-quality, beautiful luxury bag or wallet. I am still waiting for some items to be delivered, but everything that I have received so far has been absolutely perfect and any issue that I have come across has been dealt with swiftly, fairly and honestly. You can really trust this company, which is not a thing that I say lightly and not a word that I throw around. I consider myself a lifer!

25 juin 2024
Avis spontané
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Réponse de Be Roma

Hi Sandra,

Thank you so much for taking the time to share your exceptional feedback.

We’ll pass your kind words onto Jessica and Paul.

We sincerely appreciate your repeat business.

We look forward to serving you again in the near future.

Noté 4 sur 5 étoiles

Overall very satisfied

Overall very satisfied but give it 4 stars as I had to pay duties on arrival. To be fair, the store reimburse me for the costs I had to pay, but wasn't pleased to have to pay this in advance. My purse is excellent quality, and I've just placed my second order with them.

26 juin 2024
Avis spontané
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Réponse de Be Roma

Hi Carla,

Thank you so much for taking the time to share your excellent feedback.

We sincerely apologize that you had to pay duties on arrival, and this is unfortunately sometimes the case with some destinations but we will always take care of such costs by reimbursing you.

We look forward to serving you again in the near future.

Noté 5 sur 5 étoiles

Never disappoints!

Each time I received my bags on time, and the quality is always faultless. I love all my purchase!

26 juin 2024
Avis spontané
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Réponse de Be Roma

Hi Tayla,

Thank you so much for taking the time to share your exceptional feedback.

We sincerely appreciate your repeat business.

We look forward to serving you again in the near future.

Noté 5 sur 5 étoiles

Always a pleasure shopping with Be Roma

You guys are the true definition of excellence. I could not be any happier!

25 juin 2024
Avis spontané
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Réponse de Be Roma

Hi Lisa,

Thank you so much for taking the time to share your exceptional feedback.

We look forward to serving you again in the near future.

Noté 5 sur 5 étoiles

BE ROMA IS THE BEST!

Where do I start... not only the transaction was as smooth as I could wish for, but then it gets better every time. Jess from their customer service was flawless, always replying to my countless questions with ease demonstrating her knowledge. The quality of my bags is arguably the best I've ever seen in this industry, period! All items arrived fast and you can tell they were packed with love and care. I have recommended several friends and have no hesitations to say that BE ROMA IS THE BEST!!!

25 juin 2024
Avis spontané
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Réponse de Be Roma

Hi Brenda,

Thank you so much for taking the time to share your exceptional feedback.

We’ll pass your kind words onto Jessica.

We sincerely appreciate your repeat business.

We look forward to serving you again in the near future.

Noté 5 sur 5 étoiles

In love with my new bag!

Great product. Easy and quick transaction. Chris was like a friend. and everything he said happened just like that. I'm in love with my new bag.

24 juin 2024
Avis spontané
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Réponse de Be Roma

Hi Martha,

Thank you so much for taking the time to share your exceptional feedback.

We’ll pass your kind words onto Christopher.

We look forward to serving you again in the near future.

Noté 5 sur 5 étoiles

Extraordinary

Just extraordinary customer service. Bag was perfectly as described, even better actually.

24 juin 2024
Avis spontané
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Réponse de Be Roma

Hi Kirsten,

Thank you so much for taking the time to share your exceptional feedback.

We look forward to serving you again in the near future.

Noté 5 sur 5 étoiles

Awesome purchase

Website easy to order, customer service excellent, and product as expected. Overall awesome purchase!

21 juin 2024
Avis spontané
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Réponse de Be Roma

Hi Lisa,

Thank you so much for taking the time to share your exceptional feedback.

We look forward to serving you again in the near future.

Noté 5 sur 5 étoiles

Over the moon!

The quality is outstanding. I will definitely come back for my next purchase.

21 juin 2024
Avis spontané
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Réponse de Be Roma

Hi Olivia,

Thank you so much for taking the time to share your exceptional feedback.

We look forward to serving you again in the near future.

Noté 5 sur 5 étoiles

Better than described!

Never thought I would say, but it deserves recognition. My bag was even better than described, my high expectations were exceeded. I'm already making my second purchase with this store.

21 juin 2024
Avis spontané
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Réponse de Be Roma

Hi Mya,

Thank you so much for taking the time to share your exceptional feedback.

We look forward to serving you again in the near future.

Noté 5 sur 5 étoiles

Amazing product & service!

I'm so happy! The bag was as advertised and the delivery was speedy. Highly recommended!

20 juin 2024
Avis spontané
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Réponse de Be Roma

Hi Nicole,

Thank you so much for taking the time to share your exceptional feedback.

We look forward to serving you again in the near future.

Noté 5 sur 5 étoiles

Love it Love it Love it

Got exactly the design I wanted. Excellent quality and caring service. Christopher was one of the best people I've ever had the pleasure to deal with, honest and professional throughout, big shout out to him!

20 juin 2024
Avis spontané
Logo de Be Roma

Réponse de Be Roma

Hi Melissa,

Thank you so much for taking the time to share your exceptional feedback.

We’ll pass your kind words onto Christopher.

We look forward to serving you again in the near future.

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