Be Roma Avis 

127
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Where do I start... not only the transaction was as smooth as I could wish for, but then it gets better every time. Jess from their customer service was flawless, always replying to my countless quest... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Amazing quality! I ordered a Dior and a Hermes bag from them and was skeptical at first as it was taking a while, but I received the bags today and I must say that the quality is superb! Super gratefu... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This is my third purchased for Beroma and I'll never ever shop anywhere else again. I tried 2 other websites before, and on both occasions had poor experiences. Beroma delivers the good and then some.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I love my bag so much is hard to put it into words. Jess was awesome, always friendly and helpful, despite my silly questions, which put me at ease. Received in 6 days from ordering with full packagin... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Boutique de sacs à main
  2. Boutique d'accessoires de mode

Écrit par l'entreprise

We founded Be Roma because we care about fashion shoppers and felt that they were being underestimated by the global players in the luxury industry. We work to deliver extraordinary products of Italian quality that elevate your wardrobe without breaking the bank. Be Roma offers worldwide shipping to more than 150 countries, including express delivery to the US. Our mission is to provide full buyer protection on all purchases with free shipping, easy returns, safe payment methods, and encryption technology for customer data.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

127 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(127)

1 avis reçu au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Item as described, I'm in love with it!

Fast shipping to Australia. Secured packaging, same as when buying from the stores. Item as described. Many thanks!

19 juin 2024
Avis spontané
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Réponse de Be Roma

Hi Matilda,

Thank you so much for taking the time to share your exceptional feedback.

We look forward to serving you again in the near future.

Noté 5 sur 5 étoiles

Glad to have discovered Be roma!

Glad to have discovered Be roma! There was a small issue which was rectified superfast and thereafter everything was great.

19 juin 2024
Avis spontané
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Réponse de Be Roma

Hi Julia,

Thank you so much for taking the time to share your exceptional feedback.

We sincerely apologize for the small issue at the start, and we’re glad that our team rectified this in short order.

We look forward to serving you again in the near future.

Noté 5 sur 5 étoiles

Incredible quality for the price

Having been let down multiple times, I was sceptical at first and proven wrong. Unlike other sellers, the quality was top notch and nothing is too much trouble for this team. Will use again!

18 juin 2024
Avis spontané
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Réponse de Be Roma

Hi Briana,

Thank you so much for taking the time to share your exceptional feedback.

We look forward to serving you again in the near future.

Noté 5 sur 5 étoiles

Buying from Be Roma

Buying from Be Roma was an amazing experience. It was easy to navigate the site and Jess is amazing. Would shop again and again!

18 juin 2024
Avis spontané
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Réponse de Be Roma

Hi Cecilia,

Thank you so much for taking the time to share your exceptional feedback.

We’ll pass your kind words on Jessica.

We look forward to serving you again in the near future.

Noté 5 sur 5 étoiles

Amazing purchase again!

Love you guys! Thank you for being so reliable. Excellent reputation and always easy to order.

18 juin 2024
Avis spontané
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Réponse de Be Roma

Hi Julia,

Thank you so much for taking the time to share your exceptional feedback.

We sincerely appreciate your repeat business.

We look forward to serving you again in the near future.

Noté 5 sur 5 étoiles

Perfection

The purse I purchased is exactly as I wished for. The customer service team was supportive at all times. I am very happy with my purchase.

17 juin 2024
Avis spontané
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Réponse de Be Roma

Hi Andreas,

Thank you so much for taking the time to share your exceptional feedback.

We look forward to serving you again in the near future.

Noté 5 sur 5 étoiles

My order arrived last night

The quality is better than I expected. I am very satisfied, and will buy again soon!

17 juin 2024
Avis spontané
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Réponse de Be Roma

Hi Diana,

Thank you so much for taking the time to share your exceptional feedback.

We look forward to serving you again in the near future.

Noté 5 sur 5 étoiles

Excellent customer service & products

Excellent customer service! Really, top notch! (Shoutout to Emily) The bag I purchased is absolutely stunning. It is made very very well! Shipping was also very fast. I was skeptical but honestly it’s worth every penny and I will be purchasing again.

14 juin 2024
Avis spontané
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Réponse de Be Roma

Hi Monika,

Thank you so much for taking the time to share your exceptional feedback.

We’ll pass your kind words onto Emily.

We look forward to serving you again in the near future.

Noté 5 sur 5 étoiles

Love my bag!

Can't believe how much I love my bag. Have already ordered another one and really excited to receive it.

11 juin 2024
Avis spontané
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Réponse de Be Roma

Hi Rosamaria,

Thank you so much for taking the time to share your exceptional feedback.

We sincerely appreciate your repeat business.

We look forward to serving you again in the near future.

Noté 5 sur 5 étoiles

The most commendable thing about this company…

The most commendable thing about this company is the level of customer service and satisfaction. The service provided was impeccable. I previously had terrible experience shopping elsewhere and hence I was more cautious and reserved about shopping online. I must have asked at least 20 questions, and each one of them answered with consideration to ensure I feel comfortable and safe with shopping online. Jessica the wonderful lady whom I've been communicating with, has been nothing short of being professional, knowledgeable and easy to speak to. She went above and beyond to ensure my questions were being answered and provided reassurances along the way until I received my items and was happy with it. Her manager Paul has also been very helpful as well, even offering to assist me with dealing with a scam I encountered previously with another company. Next on to the quality of the items.. I have been known to have an eagle eye when it comes to the level of details, and before ordering the items I want, I did my research, went to the store to have a look and feel of the item so that I can compare the items when I received them. Every level of details are captured and delivered as promised. So much so that I felt comfortable referring my friends to shop here too. In summary, I will not hesitate to shop with Be Roma again. I am more than happy with both the quality of the items and the excellent customer service. I decided after making 3 purchases, it's about time to give credit where it's due. So thank you Be Roma, and thank you so much Jessica.

10 juin 2024
Avis spontané
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Réponse de Be Roma

Hi Mia,

Thank you so much for taking the time to share your exceptional feedback.

We’ll pass your kind words onto Jessica.

We sincerely appreciate your repeat business.

We look forward to serving you again in the near future.

Noté 4 sur 5 étoiles

Care and Quality Align in Be Roma

With every order there is an ongoing dialogue with a representative from the Be Roma company. Jessica was my liaison and she was excellent. She would answer any queries promptly and with great detail. The products that I received were of extremely high quality. I have studied the many comparison youtube videos between the authentic and replicas that I ordered and what I received was amazingly accurate to the authentic requirements and rarely aligned with the fake giveaways. You can see that the materials are carefully chosen and the design’s details have been studied. These products aren’t sloppily slapped together as what is typically seen on NYC street corners. I am torn between giving a 4 or a 5 star review. The only hesitation was that there were a few inconsistencies with the order caught on the preview videos from the factory. However, Jessica, more than made up for the oversight and redirected the order properly. I would give her and the product 5 stars. I would order from this company again without any hesitation.

6 juin 2024
Avis spontané
Logo de Be Roma

Réponse de Be Roma

Hi Rebecca,

Thank you so much for taking the time to share your exceptional feedback.

We sincerely appreciate your repeat business.

We’ll pass on your kind words onto Jessica.

We look forward to serving you again in the near future.

Noté 5 sur 5 étoiles

Excellent experience!

Amazing quality, quick delivery and great customer service. All in all excellent experience. Thank you Be Roma!

6 juin 2024
Avis spontané
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Réponse de Be Roma

Hi Ebba,

Thank you so much for taking the time to share your exceptional feedback.

We look forward to serving you again in the near future.

Noté 5 sur 5 étoiles

So excited to have this bag!

So excited to have this bag. Some of friends have it, and know so do I  It's a perfect bag in every sense, and I couldn't be any happier!

5 juin 2024
Avis spontané
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Réponse de Be Roma

Hi Jolanta,

Thank you so much for taking the time to share your exceptional feedback.

We look forward to serving you again in the near future.

Noté 5 sur 5 étoiles

Wonderful experience

Wonderful experience. My bag is beautiful just as I've dreamed of having it. Emily service was extraordinary.

20 mai 2024
Avis spontané
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Réponse de Be Roma

Hi Nancy,

Thank you so much for taking the time to share your exceptional feedback.

We’ll pass your kind words onto Emily.

We look forward to serving you again in the near future.

Noté 1 sur 5 étoiles

Scam

Scam! Scam! Scam! They send low quality fake damaged items and then refuse to take them back. They will threaten you to report you to the legal authorities for trying to cancel/return the items even if they are the ones who sell fake and low quality goods!

2 juin 2024
Avis spontané
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Réponse de Be Roma

Hi Anna,

We're so disappointed to hear that your shopping experience with Be Roma this time hasn't been as seamless as we aim to provide.

We appreciate you taking the time to share your feedback and we'll be using your comments to improve our service.

If you have additional feedback or need help with an unresolved issue, please send an email with the subject “Trustpilot Review" to help@beroma.is

Noté 5 sur 5 étoiles

Seamless buying experience

It was a seamless buying experience. The bags I ordered are of great quality. I will definitely be shopping with you again. Thank you for everything xx

31 mai 2024
Avis spontané
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Réponse de Be Roma

Hi Piero,

Thank you so much for taking the time to share your exceptional feedback.

We look forward to serving you again in the near future.

Noté 5 sur 5 étoiles

My favorite website

In my experience Be Roma always delivers above expectations. Not only the quality is high and the service exemplary, but so far I also received my orders quickly.

31 mai 2024
Avis spontané
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Réponse de Be Roma

Hi Steven,

Thank you so much for taking the time to share your exceptional feedback.

We sincerely appreciate your repeat business.

We look forward to serving you again in the near future.

Noté 5 sur 5 étoiles

The One and Only

Be Roma is The One and Only. I wasted much money and time dealing with other factory sellers before, never again! If you want reliable quality and service, look no further!

23 mai 2024
Avis spontané
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Réponse de Be Roma

Hi Amy,

Thank you so much for taking the time to share your exceptional feedback.

We look forward to serving you again in the near future.

Noté 5 sur 5 étoiles

I love the team at Beroma!

I love the team at Beroma! Jess and Emily are some of the nicest people I have ever dealt with, honest, friendly and always responsive. I had an issue with my last purchase and it was quickly resolved to my satisfaction.

24 mai 2024
Avis spontané
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Réponse de Be Roma

Hi Floyd,

Thank you so much for taking the time to share your exceptional feedback.

We sincerely appreciate your repeat business.

We will pass your kind words onto Jess and Emily.

We look forward to serving you again in the near future.

Noté 5 sur 5 étoiles

Awesome shopping experience

Bag exactly as described, received in just 1 week. Customer service to die for, I want to hire Emily for my business.

24 mai 2024
Avis spontané
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Réponse de Be Roma

Hi Wilma,

Thank you so much for taking the time to share your exceptional feedback.

We will pass your kind words onto Emily.

We look forward to serving you again in the near future.

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