Ordering online was easy, had to chase up order though as didn’t get e mail response. Order delayed by one week otherwise would have been 5 stars
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Lisez les avis des autres
After an initial problem with the confirmation email not arriving, one phone call sorted it out, a very pleasant young lady dealt with the issue. Items arrived very quickly. Overall I am quite satisfi... Voir plus
Very efficient. I had to phone to check something and I spoke to a person straight away, who dealt with the query and reassured me that all was well. Brilliant. Delivery was very quick and ahead of... Voir plus
Excellent customer service from one of the agents Daniel N. He dealt with my query straight away, responded to my emails promptly and sent out a brand new AB Booster immediately. This arrived within l... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Shop with Best Direct online, pioneers in unique and innovative products for the Home, Cleaning, Kitchen, DIY and Health & Fitness. The lowest prices on the Internet one click away.
Coordonnées de contact
Telford Way, NN16 8PX, Kettering, Royaume-Uni
- 0330 013 9987
- support@csbdirect.co.uk
- bestdirect.co.uk
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A répondu à 90 % de ses avis négatifs
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Fantastic piece of equipment
I received my AB Generator within 3days. Excellent piece of equipment, i’m really enjoying using it. Thank you Best Direct.

Réponse de Bestdirect
Absolutely disappointed
Absolutely disappointed I ordered one but what was sent was NOT what I ordered!

Réponse de Bestdirect
Ab Booster is not fit for the purpose
I ordered an Ab Booster on 21st September 2019, due to illness I didn't use the item much until April/May this year, after a few weeks of continuous use the base of the handle bar by the foot pegs broke at the weld. I phoned and explained they sent me a return label to send back and reissued a replacement. Within a few weeks of using the replacement the same happened again. The metal is too flimsy and the weld isn't strong enough for the pressure it's under when exercising. I have contacted them asking for a refund but no reply. I am going to report them to Trading Standards as the item is dangerous and not fit for the purpose. Please do not purchase this item.

Réponse de Bestdirect
Good - use it twice a day
Ordered the Ab Booster Plus nearly 2 weeks ago, it came within 3 days or ordering. It came in 6-7 pieces and did not have instructions for assembly, however I worked it out from the picture. I've been using it twice a day and I can really feel it working - hopefully I will have great results. It does have a bit of a squeak from time to time and it could be of stronger material, but it feels secure and worth the £120.

Réponse de Bestdirect
Quick delivery
Quick delivery and the mrs loves it. Folds away when not in use which is ideal.
One question, how the hell do you stop it Squeaking??

Réponse de Bestdirect
Cheaply made
Had 2 and both broke snapped at the foot bar while I was on it one snapped after 2 days of having it no safe at all cheap metal cheaply made

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Wouldn't recommend
ordered a spray gun 2 weeks ago. Says on the site delivery is 2 to 6 working days. Emails haven't been responded to. No update emails, no meaning reply on the online chat. Just a horrible service and company

Réponse de Bestdirect
Fantastic exercise machine
I'm 65years.just had a back operation and this machine is awesome.ive had many different machines in my life,this is so so good.really can't praise it enough.get it and enjoy .

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Fast delivery and product exactly as advertised
Very happy with the fast delivery time and absolutely love the Ab booster plus it enables a good workout without taking up to much space.

Réponse de Bestdirect
Came in super fast time
Came in super fast time. Great machine for what it is.. Great workout for all over.. 👍👌

Réponse de Bestdirect
Dangerous
Abs booster arrived within a week unlike some of the stories of waiting over a month. All the parts present. Easy to put together.
But the handles snapped off during use on second day of arriving. Dangerous piece of equipment! I requested refund through PayPal dispute and have received it.
The actual idea behind it is amazing. And am looking for a decent quality (and safe!) one. Little bit like going up and down on a see saw. Only need a small space for it

Réponse de Bestdirect
I received my Abs Booster last week
I received my Abs Booster last week. I love it. I actually don't like exercise but this is different. I'm slowly building up my count. Highly recommend!

Réponse de Bestdirect
And Booster is amazing
I have had my Abs Booster for about 3 weeks now & can honestly say I love it. I get bored with exercise very quickly. Not with this. I am gradually building up my times and very happy with it all round. Definitely recommend this.

Réponse de Bestdirect
Ordered Ab Booster Plus. Product is good. Bestdirect are not.
Good and fun exercise machine. It could be made of stronger materials to make it more stable and screws to put it together were also pretty rubbish. It also took me a long time to receive and I did not receive confirmation of dispatch for many days after ordering. Overall, happy with product but I won't be ordering from Bestdirect again.
Please note: The response from Bestdirect was posted over a year after the review was left.

Réponse de Bestdirect
Arrived just 24hrs after ordering.
Arrived just 24hrs after ordering.
Easy to put together great machine and folds away after use
Would recommend

Réponse de Bestdirect
Not arrived yet
I am feed up sending emails and no response I ordered quite a few off these for our wedding venue and they have not arrived. It was about 3montgs ago they don't take that long.

Réponse de Bestdirect
Not arrived
I am feed up sending emails and no response I ordered quite a few off these for our wedding venue and they have not arrived. It was about 3montgs ago they don't take that long

Réponse de Bestdirect
Impressed so far
Ordered easily and delivered quickly. Easy to put together and although seemed a little flimsy at first it works well and seems a great workout. Time will tell but you certainly feel a burn a few minutes in. Not sure I'd manage 30 mins YET and I am not an unfit person.
Did find the rubbers squeak a little on a hard floor as you bounce up and down so placed the equipment on the carpet and it's now squeak free.

Réponse de Bestdirect
Had a great experience with an…
Had a great experience with an unfortunate ending. The ordering itself was easy enough but to be safe I covered myself by using PayPal linked to credit card....just in case there were issues. I received an email with shipping/tracking and waited. About a week later (enough to get me a bit impatient) I received an email from the courier..Hermes! We have your BestDirect parcel! Yay! And that’s as far as delivery got! Contacted Best Direct who were fantastic! Kept me up to date with progress and a week after raising my issue I was fully refunded. The staff (real people unlike Hermes) were brilliant! Professional, courteous and really knew their stuff (I believe Chloe was one such staff member and she was fab). I was offered a replacement but having had numerous issues with Hermes recently I declined albeit reluctantly!

Réponse de Bestdirect
So I'm updating on my previous review!
So I'm updating on my previous review!! I have now only given the ab booster 3 stars. Delivery was quick and I can notice a difference, however the machine is flimsy and moves around while you are using it and it constantly squeekes which is annoying.
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