Bestdirect Avis 

256
TrustScore 4.5 sur 5

4,3

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 4 sur 5 étoiles

Ordering online was easy, had to chase up order though as didn’t get e mail response. Order delayed by one week otherwise would have been 5 stars

Noté 5 sur 5 étoiles

After an initial problem with the confirmation email not arriving, one phone call sorted it out, a very pleasant young lady dealt with the issue. Items arrived very quickly. Overall I am quite satisfi... Voir plus

Noté 5 sur 5 étoiles

Very efficient. I had to phone to check something and I spoke to a person straight away, who dealt with the query and reassured me that all was well. Brilliant. Delivery was very quick and ahead of... Voir plus

Noté 5 sur 5 étoiles

Excellent customer service from one of the agents Daniel N. He dealt with my query straight away, responded to my emails promptly and sent out a brand new AB Booster immediately. This arrived within l... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'ameublement et de décoration
  2. Magasins d'appareils de fitness

Écrit par l'entreprise

Shop with Best Direct online, pioneers in unique and innovative products for the Home, Cleaning, Kitchen, DIY and Health & Fitness. The lowest prices on the Internet one click away.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

256 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 90 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,3

Tous les avis

(256)

80 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent workout !

I ordered the Ab Booster Plus and within 2 days of ordering it was delivered. Like so many during this covid period I've been sitting around a lot more and although walking helped it didn't really work my whole body and you need to do that for a good hour or so.
I'd seen some negative reviews but the reviews on the customer service were good and there is a money back promise within a time so I went ahead with the purchase. It's one hell of a workout for the whole body, and good cardio. You can make it even harder with the second level of foot places. There is a weight limit of 120kgs to be aware of.
It's very sturdy but lightweight enough to lift and move and does fold down. Not completely, but enough for me to fit into a cupboard.
I really am so pleased with it and already feeling the benefits.
For the price this is an extremely effective and very much cheaper alternative to a gym, giving your whole body a great workout in the comfort of your home, in just minutes a day.
It has developed the little squeak that's been mentioned in reviews and as yet it hasn't bothered me enough to sort it.
I think maybe someone at a high level of fitness would find it easy, but could be good for maintenance.
I highly recommend this and am so pleased I bought it.
You won't be disappointed !

19 octobre 2020
Avis spontané
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Réponse de Bestdirect

Hi Linda

Many thanks for leaving us a review, we really appreciate your feedback and we hope to see you again soon.

Many thanks,

The Best Direct Team

Noté 1 sur 5 étoiles

Secondhand unit

Got a Gym leg action on Amazon prime on special price and received a used unit and not new. Is that what they offer as discount price. Very disappointed.

18 octobre 2020
Avis spontané
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Réponse de Bestdirect

Hi Nilesh! We would like to extend our most sincere apologies regarding the issue with Leg Action. We’re normally known for our exceptional attention to detail and and we regret that we missed the mark. Feedback is really important to us and we appreciate those who take the time to let us know how we're doing. Please feel free to reach out at 0330 013 998, to let us know what we can do better. Thank you!

Noté 5 sur 5 étoiles

Order Follow Up

I asked for order and delivery confirmation and received both almost immediately. Hope the product is as good as the service so far

5 octobre 2020
Avis spontané
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Réponse de Bestdirect

Hi Vince

Many thanks for leaving us a review, we really appreciate your feedback and we hope to see you again soon.

Many thanks,

The Best Direct Team

Noté 5 sur 5 étoiles

Prompt response, good service

Prompt response, timely arrival...
And when requested for return, refund was paid promptly.. very quick turnaround from customer care.... appreciated....
Glad to business again....

2 octobre 2020
Avis spontané
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Réponse de Bestdirect

Hi Mr. Venkat

Many thanks for leaving us a review, we really appreciate your feedback and we hope to see you again soon.

Many thanks,

The Best Direct Team

Noté 5 sur 5 étoiles

1st class

i asked the help line to confirm my order was placed and within minutes the order was confirmed with delivery dates.

2 octobre 2020
Avis spontané
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Réponse de Bestdirect

Hi Keith

Many thanks for leaving us a review, we really appreciate your feedback and we hope to see you again soon.

Many thanks,

The Best Direct Team

Noté 5 sur 5 étoiles

amazing customer service

amazing customer service, well done best direct

2 octobre 2020
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Réponse de Bestdirect

Hi David

Many thanks for leaving us a review, we really appreciate your feedback and we hope to see you again soon.

Many thanks,

The Best Direct Team

Noté 5 sur 5 étoiles

Squeak

I bought the Ab booster plus.
I love it only problem being it has started to squeak, I nave tried oiling all the fittings, no luck.
Any advice would be appreciated as it is putting me off using it.
Thank you

1 octobre 2020
Avis spontané
Noté 5 sur 5 étoiles

Excellent customer service.

Excellent customer service.
Quick to answer my quirries.

30 septembre 2020
Avis spontané
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Réponse de Bestdirect

Hi Rosario

Many thanks for leaving us a review, we really appreciate your feedback and we hope to see you again soon.

Many thanks,

The Best Direct Team

Noté 5 sur 5 étoiles

AMAZING CUSTOMER SERVICE!

Unfortunately, having ordered products from this very reputable company, the items proved unsuitable. I contacted the company to request a returns form and subsequent refund. However, due to the current COVID-19 situation, Best Direct immediately refunded my payment AND allowed me to retain the products, which I have donated to my local charity shop. Well done Best Direct! Incredible customer service.

26 septembre 2020
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Réponse de Bestdirect

Hi Jill

Many thanks for leaving us a review, we really appreciate your feedback and we hope to see you again soon.

Many thanks,

The Best Direct Team

Noté 1 sur 5 étoiles

I ordered the ab booster plus

I ordered the ab booster plus, they took my money within minutes and when I go on line for the status of my order, it says it's ON HOLD. I can't find anyway to contact customer service by phone or email. Neither is provided. I this this AbBooster plus thing is a scam. I'm PISSED OFF.

18 septembre 2020
Avis spontané
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Réponse de Bestdirect

Hi James! We would like to extend our most sincere apologies regarding the issue with the Ab Booster fitness machine. Please feel free to reach out at 0330 013 998, to let us know what we can do better. Thank you!

Noté 3 sur 5 étoiles

I purchased the ab booster online on…

I purchased the ab booster online on 2nd September -payment was taken out straight away- received an email with tracking number- no reference to what shipping/courier company is being used- Cannot track it- I have emailed requesting information but no response yet. Has anyone had a similar experience?

8 septembre 2020
Avis spontané
Noté 5 sur 5 étoiles

Ordered item but no mail receipt rec’d. Service review

I had ordered an item online and waited for email confirmation - this did not arrive but I was debited for the amount. Wondered if it was a con so contacted BestDirect to request an invoice. This took about 2 minutes to ask and about 3 minutes to receive the email invoice and confirmation.
Excellent service and it put my mind at rest that the order was secure and being processed.
Thank you.

7 septembre 2020
Avis spontané
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Réponse de Bestdirect

Hi LJ

Many thanks for leaving us a review, we really appreciate your feedback and we hope to see you again soon.

Many thanks,

The Best Direct Team

Noté 5 sur 5 étoiles

Really pleased with the merchandise

Really pleased with the merchandise. I have bought 2 so far with the first being perfect and second is a size larger but a lot bigger than expected. Will wear them with pride. Thank you so much for making me feel so special.

27 août 2020
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Réponse de Bestdirect

Hi Pauline

Many thanks for leaving us a review, we really appreciate your feedback and we hope to see you again soon.

Many thanks,

The Best Direct Team

Noté 5 sur 5 étoiles

Good item - small squeak

Good item, only small negative is after several uses its now starting to squeak when using, Overall happy with purchase though.

25 août 2020
Avis spontané
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Réponse de Bestdirect

Hi Shelley

Many thanks for leaving us a review, we really appreciate your feedback and we hope to see you again soon.

Many thanks,

The Best Direct Team

Noté 5 sur 5 étoiles

The bed we received was just as stated…

The bed we received was just as stated very comfy my son is very happy with it

25 août 2020
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Réponse de Bestdirect

Hi Tracey

Many thanks for leaving us a review, we really appreciate your feedback and we hope to see you again soon.

Many thanks,

The Best Direct Team

Noté 5 sur 5 étoiles

Good product

Yes, it does what was expected and I am pleased with it. Thank you. Regards Ann

25 août 2020
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Réponse de Bestdirect

Hi Ann

Many thanks for leaving us a review, we really appreciate your feedback and we hope to see you again soon.

Many thanks,

The Best Direct Team

Noté 4 sur 5 étoiles

I found that I had a good service from…

I found that I had a good service from best direct. Maybe get some more products in the near future.
Thank's.

25 août 2020
Avis spontané
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Réponse de Bestdirect

Hi Andrew

Many thanks for leaving us a review, we really appreciate your feedback and we hope to see you again soon.

Many thanks,

The Best Direct Team

Noté 5 sur 5 étoiles

Use this firm

I ordered phostogen. The order was received within the 2/3 days, in perfect condition. I can truly recommend this firm. AM

25 août 2020
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Réponse de Bestdirect

Hi Anne

Many thanks for leaving us a review, we really appreciate your feedback and we hope to see you again soon.

Many thanks,

The Best Direct Team

Noté 3 sur 5 étoiles

Got it fairly quickly

Got it fairly quickly, have been using for 4 weeks and it's been great but the past week it's has started to squeak.. the squeaking is soo loud I have had my neighbours knocking the door and complaining.. Is there anyway this can be fixed as i now am unable to use it due to how loud it is.

23 août 2020
Avis spontané

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