Ordering online was easy, had to chase up order though as didn’t get e mail response. Order delayed by one week otherwise would have been 5 stars
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After an initial problem with the confirmation email not arriving, one phone call sorted it out, a very pleasant young lady dealt with the issue. Items arrived very quickly. Overall I am quite satisfi... Voir plus
Very efficient. I had to phone to check something and I spoke to a person straight away, who dealt with the query and reassured me that all was well. Brilliant. Delivery was very quick and ahead of... Voir plus
Excellent customer service from one of the agents Daniel N. He dealt with my query straight away, responded to my emails promptly and sent out a brand new AB Booster immediately. This arrived within l... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Shop with Best Direct online, pioneers in unique and innovative products for the Home, Cleaning, Kitchen, DIY and Health & Fitness. The lowest prices on the Internet one click away.
Coordonnées de contact
Telford Way, NN16 8PX, Kettering, Royaume-Uni
- 0330 013 9987
- support@csbdirect.co.uk
- bestdirect.co.uk
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A répondu à 90 % de ses avis négatifs
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Excellent workout !
I ordered the Ab Booster Plus and within 2 days of ordering it was delivered. Like so many during this covid period I've been sitting around a lot more and although walking helped it didn't really work my whole body and you need to do that for a good hour or so.
I'd seen some negative reviews but the reviews on the customer service were good and there is a money back promise within a time so I went ahead with the purchase. It's one hell of a workout for the whole body, and good cardio. You can make it even harder with the second level of foot places. There is a weight limit of 120kgs to be aware of.
It's very sturdy but lightweight enough to lift and move and does fold down. Not completely, but enough for me to fit into a cupboard.
I really am so pleased with it and already feeling the benefits.
For the price this is an extremely effective and very much cheaper alternative to a gym, giving your whole body a great workout in the comfort of your home, in just minutes a day.
It has developed the little squeak that's been mentioned in reviews and as yet it hasn't bothered me enough to sort it.
I think maybe someone at a high level of fitness would find it easy, but could be good for maintenance.
I highly recommend this and am so pleased I bought it.
You won't be disappointed !

Réponse de Bestdirect
Secondhand unit
Got a Gym leg action on Amazon prime on special price and received a used unit and not new. Is that what they offer as discount price. Very disappointed.

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Order Follow Up
I asked for order and delivery confirmation and received both almost immediately. Hope the product is as good as the service so far

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Love it but the squeaking is unbearable…
Love it but the squeaking is unbearable and makes me not want to use. I oiled and tightened all bolts. How do you make it stop squeaking? I’m only 160 lbs...not overweight.
Prompt response, good service
Prompt response, timely arrival...
And when requested for return, refund was paid promptly.. very quick turnaround from customer care.... appreciated....
Glad to business again....

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1st class
i asked the help line to confirm my order was placed and within minutes the order was confirmed with delivery dates.

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Réponse de Bestdirect
Squeak
I bought the Ab booster plus.
I love it only problem being it has started to squeak, I nave tried oiling all the fittings, no luck.
Any advice would be appreciated as it is putting me off using it.
Thank you
Excellent customer service.
Excellent customer service.
Quick to answer my quirries.

Réponse de Bestdirect
AMAZING CUSTOMER SERVICE!
Unfortunately, having ordered products from this very reputable company, the items proved unsuitable. I contacted the company to request a returns form and subsequent refund. However, due to the current COVID-19 situation, Best Direct immediately refunded my payment AND allowed me to retain the products, which I have donated to my local charity shop. Well done Best Direct! Incredible customer service.

Réponse de Bestdirect
I ordered the ab booster plus
I ordered the ab booster plus, they took my money within minutes and when I go on line for the status of my order, it says it's ON HOLD. I can't find anyway to contact customer service by phone or email. Neither is provided. I this this AbBooster plus thing is a scam. I'm PISSED OFF.

Réponse de Bestdirect
I purchased the ab booster online on…
I purchased the ab booster online on 2nd September -payment was taken out straight away- received an email with tracking number- no reference to what shipping/courier company is being used- Cannot track it- I have emailed requesting information but no response yet. Has anyone had a similar experience?
Ordered item but no mail receipt rec’d. Service review
I had ordered an item online and waited for email confirmation - this did not arrive but I was debited for the amount. Wondered if it was a con so contacted BestDirect to request an invoice. This took about 2 minutes to ask and about 3 minutes to receive the email invoice and confirmation.
Excellent service and it put my mind at rest that the order was secure and being processed.
Thank you.

Réponse de Bestdirect
Really pleased with the merchandise
Really pleased with the merchandise. I have bought 2 so far with the first being perfect and second is a size larger but a lot bigger than expected. Will wear them with pride. Thank you so much for making me feel so special.

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Good item - small squeak
Good item, only small negative is after several uses its now starting to squeak when using, Overall happy with purchase though.

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The bed we received was just as stated…
The bed we received was just as stated very comfy my son is very happy with it

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Good product
Yes, it does what was expected and I am pleased with it. Thank you. Regards Ann

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I found that I had a good service from…
I found that I had a good service from best direct. Maybe get some more products in the near future.
Thank's.

Réponse de Bestdirect
Use this firm
I ordered phostogen. The order was received within the 2/3 days, in perfect condition. I can truly recommend this firm. AM

Réponse de Bestdirect
Got it fairly quickly
Got it fairly quickly, have been using for 4 weeks and it's been great but the past week it's has started to squeak.. the squeaking is soo loud I have had my neighbours knocking the door and complaining.. Is there anyway this can be fixed as i now am unable to use it due to how loud it is.
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