BetInAsia Avis 

242
•
TrustScore 3 sur 5

3,0

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Noté 5 sur 5 étoiles

As far as I'm concerned, the site is fair. I mostly bet on major Western football leagues on the Black platform, and in many cases, I find better odds here than at other traditional bookmakers. The co... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I was a regular high-volume customer, mainly on BetInAsia Black. After a few lay bets on SharpX Exchange, BetInAsia permanently closed my account for alleged "fund passing". Under their T&Cs, they... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Created BiA account February 2026. Have been using BiA almost every single day since then. Never had any issue and always receive feedback by chat/email if there are any questions from my side.... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

I'm betting on betinasia since 2023 and all in all i am very satisfied with the plattform (also with the shared services; specially i am using sharpxch which is a white lable plattform of befair with... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence de paris
  2. aussi dans
  3. Paris sportifs en ligne

Écrit par l'entreprise

BetInAsia is a betting brokerage that offers the BEST ODDS and liquidity on a wide range of betting markets and products, provided by the most reputable Asian bookies and betting exchanges. Most popular payment options are available without fees. Winning players are welcome and never limited!


Coordonnées de contact

Information importante

3,0

Moyen

TrustScore 3 sur 5

242 avis

5 étoiles
4 étoiles
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2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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A répondu à 92 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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3,0

Tous les avis

(242)

75 avis reçus au cours des 12 derniers mois

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Noté 3 sur 5 étoiles

Límite de combinadas Parleys

Hola , buenas. Me han hablado muy buenos cosas de este brokers de apuestas , quisiera saber una cosa . Si puedo hacer combinadas Parleys, y si pudiera hasta cuánto partidos de liga Top puedo combinar y cual es el límite de apuesta y ganancia , gracias , espero su respuesta, y unirme a BetlnAsia! Gracias 😀

22 août 2025
Avis spontané
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Réponse de BetInAsia

Hello Tainy,

Thank you for reaching out and for your interest in BetInAsia!

We’re happy to confirm that you can build parlays with up to 10 selections. Regarding limits, they depend on the market, but you’ll find them among the highest available in the industry.

We encourage you to create your account and experience it firsthand, we’d be glad to have you on board!

In the meantime, if you have any further questions, feel free to contact us at support@betinasia.com, we are available 24/7.

Best regards,
Team BetInAsia

Noté 5 sur 5 étoiles

Assistenza molto professionale e…

Assistenza molto professionale e precisa.

19 août 2025
Avis spontané
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Réponse de BetInAsia

Hi Angelo,

Thank you for your feedback. We are pleased to know that our support team met your expectations with professional and precise assistance. We are always here to help and look forward to many years of cooperation ahead.

Best regards,
Team BetInAsia

Noté 5 sur 5 étoiles

perfect support system

7 août 2025
Avis spontané
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Réponse de BetInAsia

Hello Wycky,

Thank you for taking the time to share your feedback! We’re glad to hear you found our customer service perfect. We are dedicated to ensure every experience is smooth, fast, and helpful. We truly appreciate your feedback and look forward to many years of cooperation to come.

Best regards,
Team BetInAsia

Noté 1 sur 5 étoiles

Don't pay out

Don't pay out. Don't use them

24 juillet 2025
Avis spontané
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Réponse de BetInAsia

Hello Damon,

Thank you for sharing your feedback.

We’re sorry to hear that you feel your experience with us was not satisfactory. Please know that our support team is always available to assist, and we strive to ensure all matters are handled fairly and in accordance with our Terms and Conditions.

If you believe you’ve been treated unfairly or would like to clarify any details, we encourage you to reach out to us directly.

Best regards,
Team BetInAsia

Noté 1 sur 5 étoiles

Australian betters banned

I opened an account from Australia as we are not on the restricted countries list, based on the BetinAsia KYC policy. I transferred a small amount, placed some bets, then my account was closed stating that Australians can't use BetinAsia. I had a small balance in my account and asked if this amount can be returned but they stated they can't process manual refunds for small amounts. Australian customers be warned, even though we are not on the restricted countries list, we are unable to use the service. Thankfully my initial deposit amount was small as I feared something like this might happen. - The response provided on Trustpilot was nonsensical and the website has not been updated to show Australia as a restricted country. Terrible service and they still have my money which they won't refund. DO NOT USE

24 juillet 2025
Avis spontané
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Réponse de BetInAsia

Hello Michael,

Thank you for sharing your feedback.

We understand the situation you encountered and appreciate you taking the time to highlight your experience. While there can occasionally be regional or regulatory limitations that impact account eligibility, we acknowledge how important clarity is in such cases.

Our team is committed to maintaining open communication and providing support wherever possible. If you have any further questions or wish to revisit the matter, our support team remains available to assist you directly.

Best regards,
Team BetInAsia

Noté 1 sur 5 étoiles

My account was hacked. I lost 3,700 euros.

Yesterday, someone hacked my BetInAsia account and stole 3,700. They ordered two withdrawals in five minutes, both of which were approved in two minutes, to an e-wallet not in my name, using a method I've never used to withdraw or deposit, and which is unverified. I notified BetInAsia practically immediately, but they told me they couldn't do anything, that it was my fault for not having F2A verification, and that the terms and conditions accept this risk, so I lost all my funds in two minutes. They submitted so many KYC documents to verify my identity for nothing, and they didn't even notify me by email as a general rule to confirm the withdrawal, despite it being quite suspicious and with a fee because I had made the one from last month a few days ago. Anyway, I lost everything... They stole everything.

9 juillet 2025
Avis spontané
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Réponse de BetInAsia

Hello Carlos,

We’re truly sorry to hear about your experience, and we fully understand how distressing this situation must be.

Unfortunately, as already explained via email, after thoroughly reviewing your case and the withdrawal activity in matter, we regret to inform you that we were unable to take further action at that stage. As outlined in our terms and conditions, the security of your account — including safeguarding login credentials — is primarily the responsibility of the account holder.

We appreciate your understanding and remain at your disposal should you need further assistance with your account.

Best regards,
Team BetInAsia

Noté 1 sur 5 étoiles

Held for Over 2 Months – No Transparency

I’ve been a loyal BetInAsia user and affiliate. Over 4000 EUR of mine has been frozen since early May 2025. I was told a third-party (Sharp) is reviewing my activity, but it’s been over 2 full months and I haven’t received any concrete explanation, timeframe, or resolution.

Every time I ask for an update, I receive a polite copy-paste answer: “we’re waiting too.” This is unacceptable.

I cooperated fully, followed all rules, and still my money is blocked without any indication when or if I’ll receive it.

If you are a professional bettor — be warned. Once you win too much, they may “review” you indefinitely.

8 juillet 2025
Avis spontané
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Réponse de BetInAsia

Hello Risto,

Thank you for sharing your experience.

We understand your frustration and truly regret the delay in resolving your case.

While we kindly ask to take into consideration that it is not out of the ordinary for a regular check-up to be conducted on customer activity as a precautionary measure to prevent fraudulent activities, we fully acknowledge that the lack of clear timelines has caused concern, and we're genuinely sorry for the inconvenience this has brought you. We remain committed to seeing this process through and to providing a fair and transparent outcome.

Thank you for your continued patience and cooperation.

Best regards,
Team BetInAsia

Noté 1 sur 5 étoiles

Scammers

I have been waiting for a long time to withdraw my money. I have sent the necessary documents. They do not respond to emails. I sincerely advise against this SCAM, find a trusted bookmaker and do not deposit money here, because you will never get it back. Scammers and thieves!

29 juin 2025
Avis spontané
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Réponse de BetInAsia

Hello Krzysztof,

Thank you again for your feedback. We're sorry to hear about your ongoing issue.

Please note that we’ve provided clear guidance regarding the verification criteria of the required documents to proceed with your withdrawal, as outlined in our email correspondence.

To avoid further delays, we kindly ask that you carefully follow the instructions in our most recent email and ensure that all requested documents meet the necessary verification criteria.

We remain committed to resolving this matter and ensuring a fair and secure experience for all users.

Best regards,
Team BetInAsia

Noté 1 sur 5 étoiles

The company does not fulfill its…

The company does not fulfill its promised terms. According to their rules, if I don’t make a turnover of 1.5 times my deposit amount (three times), they charge an additional commission. I fully met these conditions.

When I requested a withdrawal, they tried to deduct the commission anyway. I contacted support, and they confirmed: “Yes, all conditions have been met on your side. No additional commission will be charged. Please submit a new withdrawal request.”

I submitted a new request — and the same thing happened again. I received a message saying: “You have not met the conditions. You need to make a turnover of 1.5 times your deposit, and do this three times.”

I contacted them again, explained everything, and asked them not to charge me unfairly.
But the cycle just keeps repeating.

I find this behavior dishonest and misleading. I do not recommend this service.

After five separate support requests, five emails, and two chat conversations in my personal account, I finally managed to get my funds withdrawn without the additional commission.
However, this process took an enormous amount of time, energy, and nerves. It should not be this difficult to access your own money.

If it were possible to attach a file with the full conversation, I would do it right away to confirm everything I’ve described above. This situation is 100% true and based on my personal experience.

If it were possible to attach a file with the full conversation, I would do it right away to confirm everything I’ve described above. This situation is 100% true and based on my personal experience.

6 juin 2025
Avis spontané
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Réponse de BetInAsia

Hello Aleks,

Thank you for sharing your experience.

We’ve looked into your review but, unfortunately, we have not been able to identify your specific case based on the information provided. We did request more details via the Trustpilot platform to investigate this properly, but we have not received a response yet from your side.

Please understand that we take such matters seriously and are committed to ensuring clarity and fairness in our processes. We kindly ask you to reach out directly to our support team with more information, so we can thoroughly review the situation, identify any potential miscommunication, and take appropriate action if needed.

Thank you for your patience and understanding.

Best regards,
Team BetInAsia

Noté 1 sur 5 étoiles

Es wurde eine gewonnene Wette…

Es wurde eine gewonnene Wette storniert! Achtung!
Wegen angeglichen Aktivitäten am Wettmarkt.
Wenn die Wette verloren worden wäre, hätten sie sie wahrscheinlich als verloren gewertet!

5 juin 2025
Avis spontané
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Réponse de BetInAsia

Hello Markus,

Thank you for your feedback. While we understand your frustration, please note that all bets are subject to the related platforms' Terms & Conditions, which include provisions related to market integrity etc.

These policies are applied consistently to ensure a fair and compliant environment for all users. If you would like further clarification on a certain bet, we encourage you to contact us directly at support@betinasia.com, and our team will be happy to review it with you.

We appreciate your understanding and remain committed to providing a secure and professional betting experience.

Best regards,
Team BetInAsia

Noté 1 sur 5 étoiles

The platform works well

The platform works well, but the customer service is terrible. It took over an hour to process what was supposed to be an instant transfer to fund my account.

4 juin 2025
Avis spontané
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Réponse de BetInAsia

Hello Andrea,

Thank you for sharing your experience. We’re glad to hear that you find the platform works well. Regarding the transfer delay you mentioned, kindly take note that even when an instant bank transfer is initiated on our end, the actual completion time can sometimes take longer due to factors beyond our control—such as the destination country, time zone differences, and individual banking procedures.

These elements involve third-party banks and payment processors, and this variability in processing time is a standard practice worldwide across all platforms.

We appreciate your patience and understanding, and if you have any further concerns, please don’t hesitate to reach out to our support team for assistance.

Best regards,
Team BetInAsia

Noté 1 sur 5 étoiles

They use betfair exchange platform

They use betfair exchange platform. They use any oportunity to ripp off clients using various methods, mainly by charging big provisions on deposits and withdrawals (3 % on cc deposits and 2% on withdrawals, they often not settle correctly winning bets and because of this they often nit pay winnings at all or pay less than according to the result they should, costumer service extremely arrogant and not assisting in any problem at all.
STAY AWAY FROM THEM

1 juin 2025
Avis spontané
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Réponse de BetInAsia

Hello Zeljko,

We appreciate your feedback, even if it’s critical, and we’d like to take this opportunity to clarify a few important points.

All fees, including deposit and withdrawal charges, are clearly outlined in our Terms & Conditions, which are publicly available and accepted by every user before using the platform. These terms are standard across the industry, and we believe our structure is among the most competitive on the market—if not the best.

Regarding your comments on unsettled bets and withheld winnings—we take such claims very seriously. If you believe an error occurred, we invite you to contact us directly at support@betinasia.com with specific details. We will thoroughly investigate and take any necessary action.

As for our customer service, we always aim to handle queries professionally and efficiently. If your experience fell short, we sincerely regret it—and we’d like the opportunity to address it properly.

We hope to turn this negative experience or misunderstanding into a positive one and restore your trust in our service.

Best regards,
Team BetInAsia

Noté 5 sur 5 étoiles

Over €50,000 withdrawn

Over €50,000 withdrawn – flawless experience!

I’ve been using BetInAsia for a while now, and I can confidently say they are one of the best platforms out there. Despite reading some mixed reviews in the beginning, I gave them a chance – and I’m glad I did.

So far, I’ve successfully withdrawn over €50,000 without a single issue. Every transaction has been smooth, fast, and fully honored, even as a winning player – which is rare in this industry.

Support has been responsive and professional, and the platform itself is solid.
Highly recommended for serious bettors looking for a trustworthy partner. 💪

16 avril 2025
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Réponse de BetInAsia

Hello Vukasin,

Thank you for sharing such detailed and encouraging feedback. We truly appreciate the trust you've placed in us, and we're glad to hear that your experience—especially with high-volume withdrawals—has been seamless and reliable. Supporting professional and serious bettors with a stable platform, fast transactions, and professional service is exactly what we aim for. Your recommendation means a great deal to us!

Looking forward to providing you with our services for many years to come!

Best regards,
Team BetInAsia

Noté 2 sur 5 étoiles

Account sospeso

Salve a tutti, alla richiesta da parte loro di un aggiornamento KFC, in seguito ad una mia richiesta di prelievo, ho risposto che ero in attesa dell'estratto Conto aggiornato della mia banca, e senza preavviso mi hanno sospeso l'account, ho inviato il certificato di residenza e l'estratto conto aggiornato, ma dopo 6 giorni ancora non mi hanno sbloccato l'account. Resto in attesa della conclusione positiva e vi tengo aggiornati. Sono passati 10 giorni e sono ancora in attesa della soluzione positiva.

25 mai 2025
Avis spontané
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Réponse de BetInAsia

Hello Emilio,

Thank you for sharing your concerns. We kindly ask for your understanding, as we must comply with obligations from third parties—including regulatory bodies, payment systems, and affiliated platforms—to uphold a secure and trustworthy experience for all users.

While we cannot confirm the exact details of your case here due to privacy and security reasons, based on what we have on our side, we believe this matter has already been positively resolved. If that is not the case, we encourage you to reach out directly to us at support@betinasia.com with your details so we can assist you further.

We look forward to turning this negative experience into a positive one and to continuing to provide you with our services for many years to come.

Best regards,
Team BetInAsia

Noté 5 sur 5 étoiles

The best!!

I think it is one of the best betting sites around, transactions are very fast and there is 24 hour assistance always available that also rewards you with bonuses. Congratulations!!

28 mai 2025
Avis spontané
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Réponse de BetInAsia

Hello Marcello,

Thank you for your thoughtful feedback. We're delighted to know that you consider BetInAsia among the best platforms out there. It's great to hear that our fast transactions, 24/7 support, and reward structure are adding value to your experience. We truly appreciate your continued trust.

Best regards,
Team BetInAsia

Noté 5 sur 5 étoiles

Best Platform

i have experience diffrent platform , but so far betinasia is the best one. fast transaction, high stakes , 24 hours support team and easy KYC verify procces.

28 mai 2025
Avis spontané
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Réponse de BetInAsia

Hello Ritjan,

Thank you for taking the time to share your experience with us!

We’re thrilled to hear that you’ve had such a positive experience with BetInAsia. Providing fast transactions, high limits, around-the-clock support, and a smooth KYC process is exactly what we aim for—so it’s great to know it’s making a difference. We truly appreciate your trust and loyalty!

Looking forward to our cooperation for many years to come!

Best regards,
Team BetInAsia

Noté 1 sur 5 étoiles

neverending investigations

I can see that I am far from alone about neverending investigations of nothing to investigate.. having betted on exchange with random other costumers .. what could exactly be the problem ? ? still this now been going on for close to 2 years now

14 mai 2025
Avis spontané
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Réponse de BetInAsia

Hello Christian,

Thank you once again for bringing your experience to our attention.

While checking betting activity or accounts is a normal procedure performed by our partners, we acknowledge the significant amount of time that has passed, and we understand your desire for a swift resolution and the position that you are in. We are actively engaged in working with our partner sites to resolve this issue and are maintaining regular communication to ensure progress.

Once again, please accept our sincere apologies for any inconvenience you have faced. We can assure you that our commitment to transparency and accountability remains unwavering, and we will continue to provide updates as we work towards a satisfactory resolution.

Best regards,
Team BetInAsia

Noté 1 sur 5 étoiles

BetinAsia Criminals

Hello,

my nightmare with this scam organization BetinAsia continues for 20 months now!!!
They stole from my account 2800 euro and they told me for 20 months that betfer investigate my account!
20 months investigation????
This is real scam organization guys
please don’t do account with this criminals

6 mai 2025
Avis spontané
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Réponse de BetInAsia

Hi Gabriel,

Once again, thank you for sharing your experience. We genuinely regret the extended delay in resolving your case and fully understand your position. As we have explained in previous communications, the resolution process involves a third party, which unfortunately means it is beyond our direct control. However, please rest assured that we are actively monitoring the situation and will provide updates as soon as we receive them. Our platform remains committed to integrity, and our support team is always available should you require further clarification.

We truly appreciate your patience and hope for your understanding.

Best regards,
Team BetInAsia

Noté 1 sur 5 étoiles

Dishonest Thieves / Wrong practices - Removes funds from customer's balances with no reason.

I am absolutely astonished to see this kind of practices from Betinasia.
They remove funds from the balance without notifying the customer and without any reason when asked about it.

1) March 2025: I escalated several reporting issues on the chat.
One of them is that I was missing funds in my balance (the missing amounts keeps increasing day after day).
I did an export excel of all the transactions on my accounts (bets, winnings, bonuses, deposits, withdrawals), adding all the credits / winnings and removing all the debits / losses, it appeared my balance should be higher than what I saw on my account.

2) I was informed that the matter was forwarded to the relevant department and I would be contacted by email for an update.

3) 29.03.2025: Betinasia contacted me asking for some examples to review the issue.

4) 31.03.2025: After additional time and work on my end, I provided example(s).
I said I do not believe it is normal and acceptable that I was the one sending all the details.
I noticed some issues but it was their role to dig / do a reconciliation to confirm and explain what I escalated. I shouldn't be doing this task, comparing rows on my personal time and that I expect their services to have the knowledge, experience and competency to do what I did for them.

5) 31.03.2025: Betinasia said that they forwarded everything to the relevant department again.

6) 01.04.2025: Betinasia contacts me and I am astonished by the irrelevance of their answer and their inability to answer a simple question / problem.
They add a few statements, said everything was in order and asked the bet ID with an issue.

7) 03.04.2025: I replied and indicated that:
- Their 1st statement is absolutely untrue and provide a concrete example.
- Their 2nd statement is absolutely incorrect and provide a concrete example.
- After already doing it several times, I explain again that to my knowledge, the issue is not necessarily related to a specific bet but that my balance was not matching all the debits and all the credits on the account. I explain again that it is their role and their responsibility to dig and investigate further.
I take them by the hand and explain step by step, click by click, what to do...showing them the calculations and providing a screenshot indicating that the balance in the screenshot doesn't match the result of the calculations.

7) 03.04.2025: Betinasia said that they forwarded everything to the relevant department and that they would contact me as soon as they are able to.

8) 10.04.2025 (approximately): Having no feedback, I contact them on the chat and they say again that it was forwarded to the relevant department and they would keep me informed as soon as possible.

9) 25.04.2025 / 26.04.2025: Having no feedback, I contacted them on the chat and they said again that it was forwarded to the relevant department and they would keep me informed as soon as possible.

I spoke to a customer support agent and he asked me to explain the issue...AGAIN!!!!
I told him to refer to all the emails I sent with clear explanations, details, explanations, attached files...etc
Then he said they had already replied to me.
So it appears that person was not even capable of reading an entire email thread as after the email he was referring to, I replied several times.

I initially raised the issue about 1.5 month ago.
Their last email saying that they sent the matter to the relevant department was more than 1 month ago (03.04.2025).
They keep saying on the chat that they have no update and that they will contact me as soon as they have one.

Taking more than a month to review and fix such a simple matter shows a considerable amount of incompetency and inefficiency.
However, I highly doubt that they can be that incompetent and that inefficient as I have never seen an Igaming company taking that long to deal with such a simple matter.
In consequence, it appears that Betinasia doesn't want to take any responsibility and accountability.
They don't want to have the honesty to acknowledge their wrong doing and to fix it.
They prefer to be dishonest, pretend they work on your issue but deliberately and permanently ignore it.

I will now consider additional actions.

EDIT: On the 08.05.2025 after Betinasia reply.

Betinasia answer shows again their absolute incompetency (and stupidity).

They ask which bet is the issue.
However, as indicated in my review, I already told them more than 1 month ago the issue doesn't seem to be related to a specific bet.

Additionally, their answer refers to an email correspondence, an email they sent me on the 06.05.2025 (coincidence right after my review).
I replied to that email correspondence on the same day, on the 06.05.2025, 2 days before Betinasia reply below.
So Betinasia replies to this review mentioning an email I already replied to 2 days ago...

25 avril 2025
Avis spontané
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Réponse de BetInAsia

Hello Anthony,

Thank you for sharing your feedback.

We understand your frustration and fully acknowledge the concerns you've raised. While we regret that your experience has not met your expectations, we want to reassure you that all escalations are reviewed thoroughly with the relevant teams—though in this case, without any conclusive findings. As also outlined in our email correspondence, we kindly ask that you indicate the specific bet where you believe funds may be missing so we can look into it further.

We remain committed to addressing any discrepancies with care and diligence, even when outcomes may not align with expectations.

Thank you for your understanding and cooperation.

Best regards,
Team BetInAsia

Noté 5 sur 5 étoiles

Bróker de confianza

Tras ser miembro durante un año, les hable para que me dieran un historico anual para hacer la declaración de la renta. Al explicarles que era de España me dijeron que no operaban con este país y automáticamente me bloquearon la cuenta. Fue aquí cuando me temí lo peor, pero nada más lejos. Para mi sorpresa, fueron muy amables y se mantuvieron en contacto conmigo en todo momento vía email. Tras aportar la documentación necesaria para pasar el KYC me ingresaron todo mi dinero al número de cuenta aportado en cuestión de minutos. Una empresa muy seria y confiable. Una lastima que no se pueda operar con ellos desde España.

13 avril 2025
Avis spontané
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Réponse de BetInAsia

Hello Ruben,

Thank you for your kind words and for taking the time to share your experience. We're really pleased to hear that our team was able to support you promptly and clearly throughout the process.

It’s always our goal to ensure customers feel confident and well looked after, and we're glad we could bring peace of mind when it mattered most.

Wishing you all the best, and thank you again for your trust!

Best regards,
Team BetInAsia

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