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Lisez les avis des autres

Noté 5 sur 5 étoiles

I had been looking at these scooters for several weeks and decided to purchase one. The process from start to finish was excellent. An assessment to ensure i had chosen the right one for me. D... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Fantastic service from Betty & Bertie. Did not expect next day delivery. Wayne was very helpful on the phone. However , website is extremely slow to load and has more than one broken link. I.e. clic... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Having pondered on acquiring an airline friendly scooter, I could not be more satisfied with the helpful, pleasant, responses received from staff. The advise given prompted me to purchase the exce... Voir plus

Noté 5 sur 5 étoiles

I live on a hill along a coastal path, it's important to have a scooter that can handle 1/15 inclines with the safety of a draw bar which will save you from tipping backwards if you hit. a bump. I too... Voir plus

À propos de l'entreprise

  1. Fournisseur d'équipement de mobilité

Écrit par l'entreprise

Here at Betty&Bertie we have been selling award-winning mobility scooters for years. Betty&Bertie was started when we asked ourselves a simple question…. What do we all need to maintain our freedom, independence and mobility and how can we provide that solution to others in a trustworthy and professional way? What do we all need to maintain our freedom, independence and mobility and how can we provide that? After successful ventures working on other folding mobility scooters, we have taken the best aspects from a wide range of scooters to create a range of ‘best-of-breed’ quality vehicles for everyone to enjoy. We’ve built up the experience, we’ve done the research and we’ve chosen and created the best products. We’ve done the hard work for you! Run from our HQ in Surrey, we offer full UK based customer service teams, technical engineering support, and in-house warehousing and distribution, ensuring ease and assistance at the heart of every customer's experience - especially you!


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

340 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 33 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,8

Tous les avis

(340)

42 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

I struggled a little withe the payment…

I struggled a little withe the payment as it kept bringing up 2 scoters properly my folt but got there in the end looking forward to delivery 🚚 have lots of underlying problems hopefully this will get me mobile again

1 décembre 2025
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Réponse de Betty and Bertie

Thank you for your review! We are glad we could get this resolved in the end.

Noté 5 sur 5 étoiles

Lovely company to deal with

Vicky was really knowledgeable and helpful
A really good experience and a super scooter that meets my needs

27 novembre 2025
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Réponse de Betty and Bertie

Thank you for your great review! We are so glad we could help.

Noté 5 sur 5 étoiles

Required 2 mudguards

Required 2 mudguards. Email enquiry solicited speedy response. Parts in stock and collection arranged. Vicky was the very helpful assistant.

26 novembre 2025
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Réponse de Betty and Bertie

Thank you for your kind review! We are so happy vicki could help so efficiently.

Noté 5 sur 5 étoiles

Don’t hesitate, get that scooter & change your life.

This company are great to deal with and the Ren scooter has transformed our lives! My husband has used one for a couple of years now, this followed a few years of him missing out and staying home. He is now back in the middle of the family walks with the dogs and the addition of 2 new prams! Happy days have returned. Thank you Betty & Bertie!

24 novembre 2025
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Réponse de Betty and Bertie

Wow, thank you for your amazing review. We are so thrilled to hear how it has transformed your lives. Thanks again!

Noté 5 sur 5 étoiles

Great service

I recently purchased a Zinnia X mobility scooter from Betty and Bertie , it was delivered in the blink of an eye and as described. After using it a couple of times I noticed one of the batteries was playing up. I contacted Betty and Bertie who immediately arranged for the battery to be returned for testing, once they identified it was faulty a replacement was sent out to me, the whole process took 3 days an absolute amazing experience. They reply to emails pretty much immediately. I am so happy I chose a company that puts the customer first, I would definitely recommend them

19 novembre 2025
Avis spontané
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Réponse de Betty and Bertie

Thank you for your amazing review! We are so glad we could help.

Noté 5 sur 5 étoiles

Excellent company

Very friendly, professional and knowledgeable staff were a pleasure to deal with.
A quality scooter (Ren) at an excellent price.
I would recommend this company highly.

17 novembre 2025
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Réponse de Betty and Bertie

Thank you for your lovely review!

Noté 5 sur 5 étoiles

ready to ride

we visited the base of B andB and were so well taken care of that it was easy to see the products and make a decision. More ready to ride!

13 novembre 2025
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Réponse de Betty and Bertie

Thank you for your kind review. We are so glad we could help!

Noté 5 sur 5 étoiles

Having taken a long time to research…

Having taken a long time to research all mobility scooters we decided on the Axis from Betty and Bertie. We looked online and ordered over the phone. All took less than 15 mins and we were assisted by a lovely lady who talked us through the process.

11 novembre 2025
Noté 5 sur 5 étoiles

Good

I had to return the scooter because it was too heavy for me to lift into the boot but there were no problems with either delivery or return for refund.

28 juillet 2025
Noté 5 sur 5 étoiles

Great Company.…

Web site was really good clear information easy to follow ordering was easy with no issues at all very happy customer highly recommend.

5 novembre 2025
Noté 5 sur 5 étoiles

Arrived in good condition

Arrived in good condition. Delivery company let the side down. I expected it within a couple of days and it was received by the courier next day but they did not move it quickly and then took it to the wrong depot and took a couple of days to sort it out B&B requested 24 hr Delivery. I still received it quicker than I expected for something so large.

21 octobre 2025

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