Lee.D the engineer arrived in Scotland with our scooter on Saturday, around 2.00pm he was really kind and helpful in showing us how everything works and demonstrated all the safety features etc. and g... Voir plus
L'entreprise a répondu
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Lee.D the engineer arrived in Scotland with our scooter on Saturday, around 2.00pm he was really kind and helpful in showing us how everything works and demonstrated all the safety features etc. and g... Voir plus
L'entreprise a répondu
Stevie delivered my BL 800 within an hour of time stated. She was very knowledgeable and informative of the scooter and it's accessories and it workings. Demonstrated the controls and safety matters r... Voir plus
I bought my JH 500 via eBay so had very little communication with Green Power apart from an SMS confirming my delivery date. However, it was a different story when my scooter arrived along with Rob,... Voir plus
Just had my first annual service on my fastest. The service only took just over a week from calling to book to being done today. Lee D from GP was amazing. Very knowledgeable, very thorough and didn'... Voir plus
L'entreprise a répondu
Established in 2012, Green Power has grown to be ones of the UK's leading brands within the mobility scooter industry. Our mobility scooters offer innovative mobility solutions for you and your loved ones. We pride ourselves on the extraordinary service we provide which has come from providing high quality, reliable and durable electric mobility scooters and electric bicycles to our valued customers for over a decade. Due to our extensive experience, we have learned to design unique models to match the varying needs of our customers.
Portrack Grange Road, TS18 2PH, Stockton-on-Tees, Royaume-Uni
A répondu à 81 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
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Happy with my scooter delivery driver rob was helpfull and understanding would amend scooter is smooth fast than my other scooter
Rob delivered my mobility scooter he was absolutely brilliant he showed me a few times and he stayed to make sure I could ride it thanks
He also refused a tip Thankyou so much
Lorraine Ashton
From Leigh lancs
Excellent work by Michael fixing our scooter
Stevie delivered my BL 800 within an hour of time stated. She was very knowledgeable and informative of the scooter and it's accessories and it workings. Demonstrated the controls and safety matters regarding it, haven't tried it for any distance yet but I feel confident it will suit my needs.
Following a fault that occurred on my Unique4, Lee W came to fix it.
He was polite, very efficient and happy to help.
Fault now fixed - thank you.
Andy came within the set time, lovely chap and changed over the battery to a lithium one. Really nice chap and great and quick service. The whole experience with Green power has been exceptional.
I bought my JH 500 via eBay so had very little communication with Green Power apart from an SMS confirming my delivery date. However, it was a different story when my scooter arrived along with Rob, the Engineer. Even though I was quite scooter savvy, Rob talked me through the ins and outs of my new scooter. He was very knowledgeable about the product and answered all of my questions. He was very friendly and explained everything especially my questions about upgrading certain aspects of the scooter. Rob was the epitome of excellent customer service and a credit to the company.
Courteous friendly very respectful, but was a little brisk with demonsttating and follow up paperwork. Lovely bloke though very likeable. Only used the scooter twice so we will see about it.
Will forgive the late delivery by 7 days.
Had a great guy called Michael who delivered my new scooter. He certainly knew the machine very well and explained everything I needed to know about the scooter, and only left when he was happy that I had taken things on board. A nice experience given by a nice man.
I have just had a new scooter in black, very smart, the customer service is excellent. Also had a battery etc for an old scooter both Lee and Dale were great and very helpful. Very impressed with the service and help.
Has I have had one other mobility scooter from them before this was the best reason to get another from them and Malloy was the best delivery lad
Disgusting service. Still waiting 4 months later for a repair on a mudguard and change to tiller handlebars. Was not shown how to use the brakes hence my accident damaging the mudguard. Brand new scooter damaged within a few minutes. Despite paying over £500+ extra for repairs and change over, I am still waiting ! I wish we had never used this company. Over £3000 for a scooter that I can’t use !
Lee D came to fix my husbands scooter. What a nice man. Friendly helpful and very efficient

Réponse : Green Power Mobility
Arrived damaged, unhelpful, uncaring terrible service. Appointments take months. Charge £180 for a £6 (on Amazon) fuse switch. Con men. I bet 90% of these reviews are not verified! They even have people in social media mobility groups spinning what people complain about.
Michael was a great help, Went above and beyond for me. Very friendly and knowledgeable giving tips as he went about doing the repairs. Would definitely recommend. Definitely number 1

Réponse : Green Power Mobility
Just had my first annual service on my fastest. The service only took just over a week from calling to book to being done today. Lee D from GP was amazing. Very knowledgeable, very thorough and didn't mind me sitting and watching while he worked (with a cup of tea obviously), Great service. Thanks again Lee and thanks Green Power.

Réponse : Green Power Mobility
Thank you to Craig for doing the repair on my mobility scooter and he couldn’t have been more helpful to me and hopefully if I need a repair Craig will do this for me .

Réponse : Green Power Mobility
Lee.D the engineer arrived in Scotland with our scooter on Saturday, around 2.00pm he was really kind and helpful in showing us how everything works and demonstrated all the safety features etc. and gave us the instruction manual along with relevant paperwork for the scooter. Also explained about the keys and alarm system. We are altogether very happy with this experience.

Réponse : Green Power Mobility
Lovely gentleman called Lee came and was really lovely and made sure we knew what we were doing, answered all questions that we had and gave us all a laugh.

Réponse : Green Power Mobility
What a fantastic company, delivered my order on the day they said and in the time slot they gave.The delivery driver Andy took his time to explain everything and demonstrated fully ,very very satisfied will use again thanks.

Réponse : Green Power Mobility
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