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Lisez les avis des autres

Noté 5 sur 5 étoiles

Lee.D the engineer arrived in Scotland with our scooter on Saturday, around 2.00pm he was really kind and helpful in showing us how everything works and demonstrated all the safety features etc. and g... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Stevie delivered my BL 800 within an hour of time stated. She was very knowledgeable and informative of the scooter and it's accessories and it workings. Demonstrated the controls and safety matters r... Voir plus

Noté 5 sur 5 étoiles

I bought my JH 500 via eBay so had very little communication with Green Power apart from an SMS confirming my delivery date. However, it was a different story when my scooter arrived along with Rob,... Voir plus

Noté 5 sur 5 étoiles

Just had my first annual service on my fastest. The service only took just over a week from calling to book to being done today. Lee D from GP was amazing. Very knowledgeable, very thorough and didn'... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur d'équipement de mobilité

Écrit par l'entreprise

Established in 2012, Green Power has grown to be ones of the UK's leading brands within the mobility scooter industry. Our mobility scooters offer innovative mobility solutions for you and your loved ones. We pride ourselves on the extraordinary service we provide which has come from providing high quality, reliable and durable electric mobility scooters and electric bicycles to our valued customers for over a decade. Due to our extensive experience, we have learned to design unique models to match the varying needs of our customers.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 81 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Well done GreenPower

Stevie delivered my BL 800 within an hour of time stated. She was very knowledgeable and informative of the scooter and it's accessories and it workings. Demonstrated the controls and safety matters regarding it, haven't tried it for any distance yet but I feel confident it will suit my needs.

24 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Quick anf friendly fix…

Following a fault that occurred on my Unique4, Lee W came to fix it.
He was polite, very efficient and happy to help.
Fault now fixed - thank you.

24 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Andy came within the set time

Andy came within the set time, lovely chap and changed over the battery to a lithium one. Really nice chap and great and quick service. The whole experience with Green power has been exceptional.

24 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

What comes after you’ve parted with your cash…

I bought my JH 500 via eBay so had very little communication with Green Power apart from an SMS confirming my delivery date. However, it was a different story when my scooter arrived along with Rob, the Engineer. Even though I was quite scooter savvy, Rob talked me through the ins and outs of my new scooter. He was very knowledgeable about the product and answered all of my questions. He was very friendly and explained everything especially my questions about upgrading certain aspects of the scooter. Rob was the epitome of excellent customer service and a credit to the company.

23 avril 2026
Avis spontané
Noté 4 sur 5 étoiles

Courteous friendly very respectful

Courteous friendly very respectful, but was a little brisk with demonsttating and follow up paperwork. Lovely bloke though very likeable. Only used the scooter twice so we will see about it.
Will forgive the late delivery by 7 days.

20 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Had a great guy called Michael who…

Had a great guy called Michael who delivered my new scooter. He certainly knew the machine very well and explained everything I needed to know about the scooter, and only left when he was happy that I had taken things on board. A nice experience given by a nice man.

22 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

I have just had a new scooter in…

I have just had a new scooter in black, very smart, the customer service is excellent. Also had a battery etc for an old scooter both Lee and Dale were great and very helpful. Very impressed with the service and help.

22 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Disgusting service

Disgusting service. Still waiting 4 months later for a repair on a mudguard and change to tiller handlebars. Was not shown how to use the brakes hence my accident damaging the mudguard. Brand new scooter damaged within a few minutes. Despite paying over £500+ extra for repairs and change over, I am still waiting ! I wish we had never used this company. Over £3000 for a scooter that I can’t use !

21 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Fixing a problem

Lee D came to fix my husbands scooter. What a nice man. Friendly helpful and very efficient

21 avril 2026
Avis spontané
Logo de Green Power Mobility

Réponse : Green Power Mobility

Thank you for your lovely feedback! 😊

We’re so pleased to hear Lee D was friendly, helpful, and efficient. We’ll be sure to pass on your kind words!

Noté 1 sur 5 étoiles

Arrived damaged

Arrived damaged, unhelpful, uncaring terrible service. Appointments take months. Charge £180 for a £6 (on Amazon) fuse switch. Con men. I bet 90% of these reviews are not verified! They even have people in social media mobility groups spinning what people complain about.

7 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Michael was a great help

Michael was a great help, Went above and beyond for me. Very friendly and knowledgeable giving tips as he went about doing the repairs. Would definitely recommend. Definitely number 1

20 avril 2026
Avis spontané
Logo de Green Power Mobility

Réponse : Green Power Mobility

Thank you for your fantastic feedback! 😊

We’re so pleased to hear Michael went above and beyond and provided such friendly, knowledgeable service. We really appreciate your recommendation!

Noté 5 sur 5 étoiles

Just had my first annual service on my…

Just had my first annual service on my fastest. The service only took just over a week from calling to book to being done today. Lee D from GP was amazing. Very knowledgeable, very thorough and didn't mind me sitting and watching while he worked (with a cup of tea obviously), Great service. Thanks again Lee and thanks Green Power.

20 avril 2026
Avis spontané
Logo de Green Power Mobility

Réponse : Green Power Mobility

Thank you for your great review! 😊

We’re delighted to hear your service was quick and that Lee D provided such knowledgeable and thorough support. We’ll be sure to pass on your kind words!

Noté 5 sur 5 étoiles

Thank you to Craig for doing the repair…

Thank you to Craig for doing the repair on my mobility scooter and he couldn’t have been more helpful to me and hopefully if I need a repair Craig will do this for me .

20 avril 2026
Avis spontané
Logo de Green Power Mobility

Réponse : Green Power Mobility

Thank you for your kind feedback! 😊

We’re so pleased to hear Craig was able to help with your repair and provided such great service. We’ll be sure to pass on your kind words to him!

Noté 5 sur 5 étoiles

Lee.D the engineer arrived in Scotland…

Lee.D the engineer arrived in Scotland with our scooter on Saturday, around 2.00pm he was really kind and helpful in showing us how everything works and demonstrated all the safety features etc. and gave us the instruction manual along with relevant paperwork for the scooter. Also explained about the keys and alarm system. We are altogether very happy with this experience.

18 avril 2026
Avis spontané
Logo de Green Power Mobility

Réponse : Green Power Mobility

Thank you for your wonderful review! 😊

We’re delighted to hear Lee D provided such a helpful and thorough handover, explaining all the features and safety aspects clearly. It’s great to know you’re so happy with your experience.

Enjoy your scooter, and thank you again!

Noté 5 sur 5 étoiles

Lovely gentleman called Lee

Lovely gentleman called Lee came and was really lovely and made sure we knew what we were doing, answered all questions that we had and gave us all a laugh.

19 avril 2026
Avis spontané
Logo de Green Power Mobility

Réponse : Green Power Mobility

Thank you for your lovely feedback! 😊

We’re so pleased to hear Lee D was helpful, informative, and brought a smile too. We’ll be sure to pass on your kind words!

Noté 5 sur 5 étoiles

What a fantastic company

What a fantastic company, delivered my order on the day they said and in the time slot they gave.The delivery driver Andy took his time to explain everything and demonstrated fully ,very very satisfied will use again thanks.

14 avril 2026
Avis spontané
Logo de Green Power Mobility

Réponse : Green Power Mobility

Thank you for your fantastic review! 😊

We’re delighted everything arrived on time and that Andy took such great care explaining everything. We really appreciate your support and look forward to helping you again!

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