Just had the first fault of any kind on my falcon scooter repaired after three and a half years of happy travelling. While here the engineer also gave my scooter a good look over and reported everythi... Voir plus
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Just had the first fault of any kind on my falcon scooter repaired after three and a half years of happy travelling. While here the engineer also gave my scooter a good look over and reported everythi... Voir plus
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My Green Power mobility scooter had an annual service today which was carried out by Green Power. Their engineer (John) was very polite and professional with a good sense of humour. John road tested... Voir plus
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John came today to fix my battery light, he was very polite, explained what had happened and very friendly. He knew exactly what was wrong and answered and questions I had professionally. If anything... Voir plus
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Chris the service engineer was very through in all the explanations and showed me everything that came with my scooter. He couldn't have done anymore than he did. Would highly recommend him as he was... Voir plus
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Established in 2012, Green Power has grown to be ones of the UK's leading brands within the mobility scooter industry. Our mobility scooters offer innovative mobility solutions for you and your loved ones. We pride ourselves on the extraordinary service we provide which has come from providing high quality, reliable and durable electric mobility scooters and electric bicycles to our valued customers for over a decade. Due to our extensive experience, we have learned to design unique models to match the varying needs of our customers.
Portrack Grange Road, TS18 2PH, Stockton-on-Tees, Royaume-Uni
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The engineer was friendly and professional. Chris answered any questions I asked , showing very good knowledge and was helpful in the instruction.

Réponse de Green Power Mobility
My Green Power mobility scooter had an annual service today which was carried out by Green Power. Their engineer (John) was very polite and professional with a good sense of humour. John road tested my scooter first and then checked every part of it before road testing again. A very thorough job. Thank you.
It was a pleasure to meet him.

Réponse de Green Power Mobility
Chris the service engineer was very through in all the explanations and showed me everything that came with my scooter. He couldn't have done anymore than he did. Would highly recommend him as he was very polite and courteous and was very knowledgeable.
Great service and delivered within the timeframe given.

Réponse de Green Power Mobility
Bought a jh500 lately after owning a 2nd hand fastest scooter. Had a problem with my jh500 not running. So I've waited just over a week for a engineer to visit to take a look at the scooter and along came Chris he literally sorted the problem out and shared his knowledge on and about my scooter which I really appreciated 10/10 for customer service and able to sort out the issue he was faced with

Réponse de Green Power Mobility
Just had the first fault of any kind on my falcon scooter repaired after three and a half years of happy travelling. While here the engineer also gave my scooter a good look over and reported everything working perfectly. Thank you Dale and Green Power for a quick effective service.

Réponse de Green Power Mobility
Dale repaired my Flygo800 and was helpful, efficient and truly professional!
He is an asset to the company!

Réponse de Green Power Mobility
Craig delivered my scooter today and was very professional, super helpful and very polite,

Réponse de Green Power Mobility
My first contact was at the factory in Stockton we saw Liam (I hope I’ve remembered his name correctly he was young with lovely red hair and a beard). He was just great v patient with me explaining all about the BZ500 I was interested in so good we bought one 😊. I couldn’t believe how quickly delivery was organised it was great on the day Paul (lad from the North East 😊) arrived so quickly and absolutely nothing was too much trouble for him he explained all about my new scooter showed me how everything worked and how to unlock everything, he also confirmed my extras lithium battery, solid tyres, 3 year warranty & the additional key and remote controller ( which Liam had added for free bless him) . Paul made sure ever was in order I was happy with my scooter and answered all of my questions. I’m a very lucky lady to have had this 5 ⭐⭐⭐⭐⭐service from beginning to end Thank you both so much and also I met another girlie in Stockton who also greeted me with a smile and told me about the BZ500 too Thank you to you all you have this girlie v v happy 😃

Réponse de Green Power Mobility
From ordering to being delivered i was kept updated ever step of the way. I was given a clear delivery time and a lovely Gordie called CHRIS delivered my new scooter, he did all the security checks to make sure I was the person who ordered the scooter and then proceeded to explain how everything worked, from the lights, speed, storage, batteries, charger and alarm. Chris waited for me to have ago on the scooter and make sure I was happy with everything.
Chris went through all the paperwork and even offered me insurance, but I declined that as I had already purchased it with the scooter. All in all I am very pleased with the whole process and efficiency of Green Power and a special thanks to Chris xx

Réponse de Green Power Mobility
The replacement noted for my fastest scooter finally turned up engineer was brilliant squeak now gone hurrah

Réponse de Green Power Mobility
I can’t recommend this company enough! I’ve purchased three mobility scooters from them over the years, and their service, quality, and support have been consistently exceptional every single time.
Dale the engineer who dropped my new wheels off this week was great, most helpful a credit to the company. I'll be back in a few years no doubt. Nigel Rogers

Réponse de Green Power Mobility
Just had the scooter delivered by Malcolm im over the moon with it and first class service ,very patient and knowledgeable couldn't ask for a better company and service .getting use to the scooter hope to have many happy years using it.many thanks.well done malcoln.
Brian cooper

Réponse de Green Power Mobility
Great service. Easy to navigate website
Competitive pricing.
John the delivery driver was superb. Very thourough in his walk through , a very friendly and thoughtfull man .

Réponse de Green Power Mobility
Had my JH500 delivered today by Fred hes amazing, went through how to use the scooter and went through any questions I had very knowledgeable 10/10 guy and the scooter is awesome, very good service I would definitely recommend green power

Réponse de Green Power Mobility
Apart from excellent customer service the ZT500 mobility scooter is a first class bit of kit. It is truly comprehensive with straightforward controls and quite a looker. Vg value for money. Driver Paul phoned ahead and explained everything on arrival. Couldn't be more pleased.

Réponse de Green Power Mobility
Great experience while ordering , i made i slight error with my holiday dates so had to changed the delivery and they worked round me , great team all round ... had it delivered today by paul , was a great down to earth bloke and showed us everything we needed to see .... so keep up the good work and also many thanks for making life easier for my wife

Réponse de Green Power Mobility
I have twice ordered a scooter from this company, firstly the delivery was not as planned and so ordered again, explained was on holiday at end of August and given them several dates in September when would be able to accept delivery. They do nothing to accommodate peoples work or personnel life think that a day or two is adequate. Having been back off holiday for 3 weeks have not heard anything and don't have my scooter. Everything revolves around them, there customer service is non existent and all they do is waste customers times. It is one day and a whole day you have to be available, or don't deliver. I have asked them for 2-3 options and never answer. I don't expect to ever see my scooter. When have work commitments and elderly parents it is not easy do drop everything to accommodate them!

Réponse de Green Power Mobility
Malcom delivery was absolutely brilliant showed me round the scooter great guy love my zt4 .

Réponse de Green Power Mobility
Chris was on time with our delivery very knowledgeable and helped my Dad get to grips with his new scooter. Thank you

Réponse de Green Power Mobility
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