Green Power Mobility Avis 

2 279
•
TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Just had the first fault of any kind on my falcon scooter repaired after three and a half years of happy travelling. While here the engineer also gave my scooter a good look over and reported everythi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My Green Power mobility scooter had an annual service today which was carried out by Green Power. Their engineer (John) was very polite and professional with a good sense of humour. John road tested... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

John came today to fix my battery light, he was very polite, explained what had happened and very friendly. He knew exactly what was wrong and answered and questions I had professionally. If anything... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Chris the service engineer was very through in all the explanations and showed me everything that came with my scooter. He couldn't have done anymore than he did. Would highly recommend him as he was... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur d'équipement de mobilité

Écrit par l'entreprise

Established in 2012, Green Power has grown to be ones of the UK's leading brands within the mobility scooter industry. Our mobility scooters offer innovative mobility solutions for you and your loved ones. We pride ourselves on the extraordinary service we provide which has come from providing high quality, reliable and durable electric mobility scooters and electric bicycles to our valued customers for over a decade. Due to our extensive experience, we have learned to design unique models to match the varying needs of our customers.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 93 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(2 279)

796 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

The engineer was friendly and…

The engineer was friendly and professional. Chris answered any questions I asked , showing very good knowledge and was helpful in the instruction.

23 septembre 2026
Avis spontané
Logo de Green Power Mobility

Réponse de Green Power Mobility

Thank you for taking the time to leave such a lovely review! 😊 We’re delighted to hear that Chris was friendly, professional and helpful throughout your visit.

It’s fantastic to hear that he was able to answer all your questions and provide clear instructions, while sharing his knowledge and expertise. We’ll be sure to pass your kind comments on to Chris — we know he’ll really appreciate them!

Thank you for choosing Green Power Mobility, and we wish you many happy journeys ahead. 💚🛵

Noté 5 sur 5 étoiles

My Green Power mobility scooter had an…

My Green Power mobility scooter had an annual service today which was carried out by Green Power. Their engineer (John) was very polite and professional with a good sense of humour. John road tested my scooter first and then checked every part of it before road testing again. A very thorough job. Thank you.
It was a pleasure to meet him.

24 septembre 2026
Avis spontané
Logo de Green Power Mobility

Réponse de Green Power Mobility

Thank you so much for your fantastic review! 😊 We’re delighted to hear that John provided such a professional, thorough and friendly service during your annual service.

It’s great to know that you appreciated the time he took to carefully check every part of your scooter, including the road tests. We’ll be sure to pass your lovely comments on to John — we’re sure he’ll be pleased to hear them!

Thank you for choosing Green Power Mobility, and we hope you continue to enjoy many more happy journeys on your scooter. 💚🛵

Noté 5 sur 5 étoiles

Chris the driver was very through in…

Chris the service engineer was very through in all the explanations and showed me everything that came with my scooter. He couldn't have done anymore than he did. Would highly recommend him as he was very polite and courteous and was very knowledgeable.
Great service and delivered within the timeframe given.

23 septembre 2026
Avis spontané
Logo de Green Power Mobility

Réponse de Green Power Mobility

Thank you for your fantastic review. We’re delighted to hear Chris provided such a thorough and knowledgeable service, taking the time to explain everything and make sure you were happy with your scooter. We’ll be sure to pass your kind feedback on to him.

Noté 5 sur 5 étoiles

Bought a jh500 lately after owning a…

Bought a jh500 lately after owning a 2nd hand fastest scooter. Had a problem with my jh500 not running. So I've waited just over a week for a engineer to visit to take a look at the scooter and along came Chris he literally sorted the problem out and shared his knowledge on and about my scooter which I really appreciated 10/10 for customer service and able to sort out the issue he was faced with

23 septembre 2026
Avis spontané
Logo de Green Power Mobility

Réponse de Green Power Mobility

Thank you for your fantastic review. We’re pleased to hear Chris was able to resolve the issue with your JH500 and took the time to share his knowledge with you. We’ll be sure to pass your kind feedback on to Chris.

Noté 5 sur 5 étoiles

Great service from Green Powers engineer Dale

Just had the first fault of any kind on my falcon scooter repaired after three and a half years of happy travelling. While here the engineer also gave my scooter a good look over and reported everything working perfectly. Thank you Dale and Green Power for a quick effective service.

23 septembre 2026
Avis spontané
Logo de Green Power Mobility

Réponse de Green Power Mobility

Thank you for your lovely review. We’re pleased to hear Dale was able to quickly resolve the issue with your Falcon and give it a thorough check over. It’s great to hear you’ve had three and a half years of happy travelling with us. We’ll be sure to pass your kind feedback on to Dale.

Noté 5 sur 5 étoiles

Dale repaired my Flygo800 and was…

Dale repaired my Flygo800 and was helpful, efficient and truly professional!
He is an asset to the company!

22 septembre 2026
Avis spontané
Logo de Green Power Mobility

Réponse de Green Power Mobility

Thank you for your fantastic feedback! We’re delighted to hear that Dale was helpful, efficient and professional when repairing your Flygo800. We’ll be sure to pass your kind comments on to Dale — we’re sure he’ll be pleased to know how much you appreciated his service. Thank you for taking the time to leave us a review!

Noté 5 sur 5 étoiles

Craig delivered my scooter today and…

Craig delivered my scooter today and was very professional, super helpful and very polite,

22 septembre 2026
Avis spontané
Logo de Green Power Mobility

Réponse de Green Power Mobility

Thank you for your kind review. We’re pleased to hear that Craig was professional, helpful and polite during your delivery. We’ll be sure to pass your feedback on to him. We hope you enjoy your new scooter!

Noté 5 sur 5 étoiles

5⭐⭐⭐⭐⭐EXCELLENT 😊

My first contact was at the factory in Stockton we saw Liam (I hope I’ve remembered his name correctly he was young with lovely red hair and a beard). He was just great v patient with me explaining all about the BZ500 I was interested in so good we bought one 😊. I couldn’t believe how quickly delivery was organised it was great on the day Paul (lad from the North East 😊) arrived so quickly and absolutely nothing was too much trouble for him he explained all about my new scooter showed me how everything worked and how to unlock everything, he also confirmed my extras lithium battery, solid tyres, 3 year warranty & the additional key and remote controller ( which Liam had added for free bless him) . Paul made sure ever was in order I was happy with my scooter and answered all of my questions. I’m a very lucky lady to have had this 5 ⭐⭐⭐⭐⭐service from beginning to end Thank you both so much and also I met another girlie in Stockton who also greeted me with a smile and told me about the BZ500 too Thank you to you all you have this girlie v v happy 😃

6 septembre 2026
Avis spontané
Logo de Green Power Mobility

Réponse de Green Power Mobility

Thank you so much for your fantastic review. We’re delighted to hear how happy you are with your BZ500 and that you had such a positive experience from visiting our factory through to delivery. We’ll make sure Jack and Paul receive your lovely feedback. It’s great to hear that Paul took the time to explain everything and make sure you were completely happy with your new scooter. Thank you for choosing Green Power Mobility, and we hope you enjoy many happy journeys on your new BZ500.

Noté 5 sur 5 étoiles

3 wheeled mobility scooter

From ordering to being delivered i was kept updated ever step of the way. I was given a clear delivery time and a lovely Gordie called CHRIS delivered my new scooter, he did all the security checks to make sure I was the person who ordered the scooter and then proceeded to explain how everything worked, from the lights, speed, storage, batteries, charger and alarm. Chris waited for me to have ago on the scooter and make sure I was happy with everything.
Chris went through all the paperwork and even offered me insurance, but I declined that as I had already purchased it with the scooter. All in all I am very pleased with the whole process and efficiency of Green Power and a special thanks to Chris xx

21 septembre 2026
Avis spontané
Logo de Green Power Mobility

Réponse de Green Power Mobility

Thank you for your fantastic review. We’re delighted to hear you were kept updated throughout the whole process and that everything was explained clearly on delivery. We’ll be sure to pass your kind comments on to Chris, who will be pleased to know you were so happy with his service. Thank you for choosing Green Power Mobility.

Noté 5 sur 5 étoiles

Very good service

Very good service

18 septembre 2026
Avis spontané
Logo de Green Power Mobility

Réponse de Green Power Mobility

Thank you for your kind review. We’re pleased to hear you received very good service and really appreciate your feedback.

Noté 3 sur 5 étoiles

The replacement noted for my fastest…

The replacement noted for my fastest scooter finally turned up engineer was brilliant squeak now gone hurrah

17 septembre 2026
Avis spontané
Logo de Green Power Mobility

Réponse de Green Power Mobility

Thank you for your feedback. We’re really pleased to hear that the replacement part has resolved the issue and that you were happy with the engineer’s service. If you need anything further, please don’t hesitate to get in touch.

Many thanks,
Customer Care Team

Noté 5 sur 5 étoiles

​I can’t recommend this company enough

​I can’t recommend this company enough! I’ve purchased three mobility scooters from them over the years, and their service, quality, and support have been consistently exceptional every single time.

Dale the engineer who dropped my new wheels off this week was great, most helpful a credit to the company. I'll be back in a few years no doubt. Nigel Rogers

16 septembre 2026
Avis spontané
Logo de Green Power Mobility

Réponse de Green Power Mobility

Thank you so much for your fantastic review, Nigel. We’re incredibly grateful for your continued support over the years and delighted to hear you’ve been happy with all three of your scooters. We’ll be sure to pass your kind words on to Dale. We look forward to welcoming you back in the future!

Noté 5 sur 5 étoiles

Just had the scooter delivered by malcoln cloud nine with scooter and service …cloud

Just had the scooter delivered by Malcolm im over the moon with it and first class service ,very patient and knowledgeable couldn't ask for a better company and service .getting use to the scooter hope to have many happy years using it.many thanks.well done malcoln.
Brian cooper

16 septembre 2026
Avis spontané
Logo de Green Power Mobility

Réponse de Green Power Mobility

Thank you for your fantastic review, Brian. We’re delighted to hear you’re over the moon with your new scooter and that Malcolm provided such a first-class service. We really appreciate your kind words and wish you many happy years of enjoying your scooter!

Noté 5 sur 5 étoiles

Great service

Great service. Easy to navigate website
Competitive pricing.
John the delivery driver was superb. Very thourough in his walk through , a very friendly and thoughtfull man .

18 septembre 2026
Avis spontané
Logo de Green Power Mobility

Réponse de Green Power Mobility

Thank you for your lovely review. We’re delighted to hear you found our website easy to navigate and our pricing competitive. It’s great to hear John provided such a thorough and friendly service. We really appreciate your feedback and recommendation.

Noté 5 sur 5 étoiles

Had my JH500 delivered today by Fred…

Had my JH500 delivered today by Fred hes amazing, went through how to use the scooter and went through any questions I had very knowledgeable 10/10 guy and the scooter is awesome, very good service I would definitely recommend green power

18 septembre 2026
Avis spontané
Logo de Green Power Mobility

Réponse de Green Power Mobility

Thank you for your fantastic review! We’re so pleased to hear you’re enjoying your new JH500 and that Fred provided such a great service, answering all your questions and making sure you felt confident using your scooter. We really appreciate the recommendation and your 10/10 feedback!

Noté 5 sur 5 étoiles

Apart from excellent customer service…

Apart from excellent customer service the ZT500 mobility scooter is a first class bit of kit. It is truly comprehensive with straightforward controls and quite a looker. Vg value for money. Driver Paul phoned ahead and explained everything on arrival. Couldn't be more pleased.

18 septembre 2026
Avis spontané
Logo de Green Power Mobility

Réponse de Green Power Mobility

Thank you for your fantastic review. We’re delighted to hear you’re so pleased with your ZT500 and the service you received from Paul. We really appreciate your kind feedback and hope you enjoy many happy journeys on your new scooter.

Noté 5 sur 5 étoiles

Great experience while ordering

Great experience while ordering , i made i slight error with my holiday dates so had to changed the delivery and they worked round me , great team all round ... had it delivered today by paul , was a great down to earth bloke and showed us everything we needed to see .... so keep up the good work and also many thanks for making life easier for my wife

17 septembre 2026
Avis spontané
Logo de Green Power Mobility

Réponse de Green Power Mobility

Thank you for your lovely review. We’re so pleased we could work around your holiday dates and make everything as easy as possible. We’ll be sure to pass your kind comments on to Paul. We hope your wife enjoys her new scooter!

Noté 1 sur 5 étoiles

WASTE OF TIME!

I have twice ordered a scooter from this company, firstly the delivery was not as planned and so ordered again, explained was on holiday at end of August and given them several dates in September when would be able to accept delivery. They do nothing to accommodate peoples work or personnel life think that a day or two is adequate. Having been back off holiday for 3 weeks have not heard anything and don't have my scooter. Everything revolves around them, there customer service is non existent and all they do is waste customers times. It is one day and a whole day you have to be available, or don't deliver. I have asked them for 2-3 options and never answer. I don't expect to ever see my scooter. When have work commitments and elderly parents it is not easy do drop everything to accommodate them!

17 septembre 2026
Avis spontané
Logo de Green Power Mobility

Réponse de Green Power Mobility

Thank you for your feedback. We are sorry to hear you have been frustrated with the delivery process. We would, however, like to clarify that we have made numerous attempts to accommodate your availability and provided multiple delivery dates on several occasions. On two separate occasions, our driver had already set out for your confirmed delivery when we were advised on the day that you were unavailable. We have continued to offer alternative dates and have done our best to work around your requirements.

Many thanks,
Customer Care Team

Noté 5 sur 5 étoiles

Malcom delivery was absolutely…

Malcom delivery was absolutely brilliant showed me round the scooter great guy love my zt4 .

17 septembre 2026
Avis spontané
Logo de Green Power Mobility

Réponse de Green Power Mobility

Thank you for your fantastic review. We’re delighted to hear Malcolm was brilliant and that you’re loving your new ZT4. We’ll be sure to pass on your kind feedback.

Noté 5 sur 5 étoiles

Chris was very helpful

Chris was on time with our delivery very knowledgeable and helped my Dad get to grips with his new scooter. Thank you

16 septembre 2026
Avis spontané
Logo de Green Power Mobility

Réponse de Green Power Mobility

Thank you for your lovely review. We’re pleased to hear Chris was helpful and made sure your Dad felt confident with his new scooter. We’ll be sure to pass on your kind feedback.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus