Ordered a shower screen on line and it was delivered in a couple of days ,quicker than I expected and when I had a query and emailed them about it ,it was responded to so quick ,great service and grea... Voir plus
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Excellent customer service. Daisy quickly resolved a pricing issue with an item in my basket. She was friendly, helpful and had the problem solved within minutes. Highly recommended.
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I had a very positive experience dealing with Big Bathroom Shop Ireland. Their customer service was exceptional from start to finish and nothing was ever too much trouble. Any queries I had were dealt... Voir plus
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Great service from start to finish with Big Bathroom themselves. Especially there quick chat service on WhatsApp. Always there to guide you and answer any questions. The only thing that I would giv... Voir plus
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À propos de l'entreprise
- Magasin d'articles de salle de bains
- aussi dans
- Magasin de matériel de cuisine
- Magasin de radiateurs
- Rénovateur de salle de bains
Écrit par l'entreprise
Big Bathroom Shop is the home of affordable bathroom luxury. Since 2007 we have been selling bathroom suites, baths, brassware, heating, bathroom furniture, shower enclosures, basins, toilets and accessories online - everything you need to create your dream bathroom, all at extremely competitive prices. At Big Bathroom Shop you’ll find an amazing selection of products in our premium collections to choose from. So, with so much choice, the only thing you might need help with is deciding your perfect bathroom - but do not worry, we're here to help with that too!
BigBathroomShop.ie Details
Écrit par l'entreprise
- BigBathroomShop.ie 30 Day Money Back Guarantee
- If for any reason you are not 100% happy with the quality of your purchase, BigBathroomShop.ie offers an impressive 30 day money back guarantee. Free delivery available. 100% secure shopping with BigBathroomShop.ie
Free Delivery Available
Free standard delivery for orders over €399*
By shopping at Big Bathroom Shop you can benefit from a quick and efficient delivery service.
*Our standard delivery option is 2-7 working days free to mainland Ireland for orders over €399. There is a €19.95 delivery fee for orders under €399
Coordonnées de contact
4,7
Excellent
687 avis
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Order arrived quickly and was perfect…
Order arrived quickly and was perfect very good quality would buy from them again
9 mars 2026
Réponse de Big Bathroom Shop Ireland
Hello,
Thank you for your 5* review!
We are so pleased to hear your order arrived quickly and that you are happy with the quality. It means a lot to us that you would choose to buy from us again and we will look forward to this.
Kindest Regards,
Lauren
BigBathroomShop IE
Réponse de Big Bathroom Shop Ireland
Hello,
Thank you for your 5* review!
We are glad everything was just as it should be. We appreciate your support and hope to be able to work with you again soon!
Kindest Regards,
Lauren
BigBathroomShop IE
Réponse de Big Bathroom Shop Ireland
Hello,
Thank you for your 5* review!
We are delighted to hear that you are happy with the products and that the delivery was fast. We really appreciate your support and hope to be able to work together with you again soon!
Kindest Regards,
Lauren
BigBathroomShop IE
I found this company very good to deal…
I found this company very good to deal with . My goods were delayed , which was not their fault.
The customer chat feature is excellent and through this portal they kept me updated and confirmed all follow up details via email .
27 mars 2026
Avis spontané
Réponse de Big Bathroom Shop Ireland
Hello,
Thank you for your 5* review!
We really appreciate your understanding regarding the delay and we are glad to hear you felt well supported throughout.
It is great to know our customer chat feature kept you informed and that our team was able to provide clear updates and follow-up via email. We are always here to help and truly value your kind feedback!
Kindest Regards,
Lauren
BigBathroomShop IE
Staff Very helpful on returning a…
Staff Very helpful on returning a product as didn’t fit as I realigned bathroom
12 mars 2026
Réponse de Big Bathroom Shop Ireland
Good afternoon,
Thank you for your review! We’re really pleased to hear that our team was able to help you smoothly return your product after your bathroom realignment.
We understand that plans can change, so it’s great to know the process was straightforward and supported by our staff. If you need any help choosing a better fit in the future, we’re always here to assist.
Thanks again for your feedback!
Kind regards,
Ellie
BigBathroomShop IE
Exceptional Service
Exceptional Service! Quite genuinely I have never experienced such quality CS! According to
my plumber, I had ordered unsuitable fittings for the job entailed. ( Back garden Pod). He was however, incredibly impressed with sophistication & quality of goods. I have been given a full refund and no charge collection. I will purchase more suitable versions of same. outstanding service!
25 mars 2026
Avis spontané
Réponse de Big Bathroom Shop Ireland
Hello,
Thank you for your 5* review!
We’re absolutely delighted to hear about your experience and really appreciate you taking the time to share it. While it’s never ideal when the wrong fittings are ordered, we’re glad we could resolve things quickly and make the process as smooth as possible for you.
It’s great to hear your plumber was impressed with the quality and design—that means a lot to us! We look forward to helping you find the perfect fittings for your project next time.
If there was anyone in particular who stood out to you when contacting us, please let us know.
Thanks again for your kind words and support!
Kindest Regards,
Lauren
BigBathroomShop
Excellent customer service & super quality products
Super customer service from start to finish. The fact that there is a person at the end of the phone for any queries is so important. I had excellent service from Lauren today & I informed her that my orders that are coming through are excellent quality & exceeded my expectation.
25 mars 2026
Avis spontané
Réponse de Big Bathroom Shop Ireland
Good afternoon,
Thank you so much for your kind words!
We’re absolutely delighted to hear that you had a great experience from start to finish.
I’ll be sure to pass your lovely feedback on to Lauren—she’ll be thrilled!
We truly appreciate your support and look forward to helping you again in the future.
Kind regards,
Ellie
BigBathroomShop IE
I will be a returning customer 💯
I recently had a fantastic experience with Amanda from the bathroom team and felt it was important to share.
I had placed an order as part of an ongoing renovation, including a toilet with a brushed brass flush handle. Due to delays in the project, I only had everything installed recently and discovered that the flush handle I received was actually silver instead of brushed brass, despite my order confirming otherwise.
I contacted Amanda about the issue, and from the outset she was incredibly helpful, professional, and efficient.
Amanda requested further details to verify the order and quickly confirmed the mistake. Without any hassle whatsoever, she arranged for the correct brushed brass handle to be sent out to me free of charge—and even told me I didn’t need to return the incorrect item.
I was genuinely impressed by how smoothly and promptly everything was handled. Amanda made what could have been a frustrating situation completely stress-free.
Excellent customer service like this really stands out, and Amanda is a credit to the company. Many thanks again— Laura
P.s I love all I received, the quality and style is top class. I highly recommend shopping at the Big Bathroom Shop.
24 mars 2026
Avis spontané
Réponse de Big Bathroom Shop Ireland
Hello,
Thank you for your 5* review!
We are absolutely delighted to hear about your positive experience with Amanda - she will be thrilled to read your kind words.
We are really pleased she was able to resolve the issue quickly and make the process smooth and stress-free for you, especially during a renovation project where we know delays can be frustrating.
It is also fantastic to hear how much you love the quality and style of your items - your recommendation truly means a lot to us.
Thanks again for your support. We will look forward to working with you again in the future!
Kindest Regards,
Lauren
BigBathroomShop IE
Great value products and fast delivery…
Great value products and fast delivery time would highly recommend
9 mars 2026
Réponse de Big Bathroom Shop Ireland
Hello,
Thank you for your 5* review!
We are really pleased to hear that you found our products to be great value and that our delivery met your expectations. Your recommendation means a lot to us.
Kindest Regards,
Lauren
BigBathroomShop IE
Great mirror. Quick delivery.
4 mars 2026
Réponse de Big Bathroom Shop Ireland
Hello,
Thank you for your 5* review!
We are so pleased to hear you are happy with your mirror and that it arrived quickly. Enjoy your purchase, and we hope to see you again soon!
Kindest Regards,
Lauren
BigBathroomShop IE
I ordered an incorrect item.. refund process so smooth
I ordered an incorrect item. The team organised a smooth return and refund quickly including correspondence in how the process.
26 février 2026
Réponse de Big Bathroom Shop Ireland
Hello,
Thank you for your 5* review!
We are really glad to hear that our team was able to make the return and refund process smooth and straightforward for you. Mistakes can happen, so it is great to know our communication and support helped resolve everything quickly.
We truly appreciate your feedback and hope to be able to work with you again in the future!
Kindest Regards,
Lauren
BigBathroomShop IE
Highly recommend shopping with Big…
Highly recommend shopping with Big bathroom shop , had a small problem after one year and the after sales service was excellent , Shauna was so quick to reply to my email and problem was sorted out in less the 24 hours,
19 mars 2026
Avis spontané
Réponse de Big Bathroom Shop Ireland
Hello,
Thank you for your 5* review!
We are delighted to hear that you had a great experience with us, especially with our after-sales service. It is fantastic to know that Shauna was able to assist you quickly and get everything sorted within 24 hours!
We really appreciate your support and hope to be able to work with you again in the future.
Many thanks.
Lauren
BigBathroomShop IE
First class customer service
First class customer service, a shower kit we received was missing a small installation part, when I rang to explain and seek a replacement the customer care person Holly was the best person I've ever dealt with from any company. She understood the part I was describing immediately, found our order, and immediately agreed to dispatch the part, not only that but she got the colour of the part correct too (something I forgot to mention on the call) but she obviously checked our order to ensure the right item was sent out. Cannot fault this company or their representative, we purchased numerous items and are very happy with everything. Well done Holly and team.
16 mars 2026
Avis spontané
Réponse de Big Bathroom Shop Ireland
Good morning,
Thank you so much for your fantastic feedback! We're delighted to hear that you’re so happy with your purchase and the service you received.
It’s especially great to know that Holly was able to assist you so efficiently and thoughtfully. We’ll be sure to pass on your kind words to her.
We truly appreciate your support and multiple purchases, and we look forward to helping you again in the future. Thanks again for taking the time to share your experience!
Kind regards,
Ellie
BigBathroomShop IE
Happy days
I recently got new taps and toilet handle for my bathroom ordering was hassle free very good price and product was excellent will definitely order from big bathroom again
4 mars 2026
Réponse de Big Bathroom Shop Ireland
Good afternoon,
Thank you so much for your lovely feedback!
We’re really pleased to hear that you found the ordering process simple and that you’re happy with both the price and quality of your new taps and toilet handle.
It’s great to know everything met your expectations, and we truly appreciate your support. We look forward to helping you again with your bathroom needs in the future!
Kind regards,
Ellie
BigBathroomShop IE
Réponse de Big Bathroom Shop Ireland
Hello,
Thank you for your 5* review!
We truly appreciate your support and we are delighted to hear you had a great experience. It means a lot to us, and we look forward to welcoming you again soon!
Kindest Regards,
Lauren
BigBathroomShop IE
Fantastic company
I was very sceptical about purchasing a toilet online but very surprised by the quality and the fast delivery ! Il highly recommend this company!
3 mars 2026
Réponse de Big Bathroom Shop Ireland
Hello,
Thank you for your 5* review!
We are so pleased to hear you were pleasantly surprised with the quality and delivery. It’s great to know we could exceed your expectations.
Thank you for your recommendation - we really appreciate it!
Many thanks.
Lauren
BigBathroomShop IE
Réponse de Big Bathroom Shop Ireland
Hello,
Thank you for your 5* review!
We are glad to hear everything arrived on time and met your expectations. It is great to know you found the process easy and were happy with the quality.
We appreciate your support and hope to be able to work with you again.
Many thanks.
Lauren
BigBathroomShop IE
Great customer experience
First it's a good website easy to navigate prices are clear it makes suggestions of essential items that go with the item you purchase. Secondly the phone help (?jack?) was very good.
Thirdly my parcel got split into two parcels and only one parcel arrived so then they responded to
My email of concern immediately and also told me when it would be found . All in all a good experience .
26 février 2026
Avis spontané
Réponse de Big Bathroom Shop Ireland
Good afternoon,
Thank you for sharing such a detailed review!
We're delighted to hear that you found our website easy to navigate and appreciated the product suggestions. We're also glad to hear that Jack was able to assist you with any queries you had.
It’s wonderful to know that, despite the split delivery, your experience was overall positive. We truly appreciate your feedback and look forward to serving you again!
Kind regards,
Ellie
BigBathroomShop IE
Réponse de Big Bathroom Shop Ireland
Good morning,
Thank you for your wonderful feedback!
We’re so glad to hear that you were happy with the quick delivery and that you love the product.
Your support means a lot to us, and we look forward to serving you again soon!
Kind regards,
Ellie
BigBathroomShop IE
Excellent quality packed securely had…
Excellent quality packed securely had delivery within a week
24 février 2026
Réponse de Big Bathroom Shop Ireland
Good morning,
Thank you so much for your kind review!
We're really pleased to hear that you were happy with the quality and that your order arrived safely and quickly.
Your feedback means a lot to us, and we hope to serve you again soon!
Kind regards,
Ellie
BigBathroomShop IE
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