Bigboxcars Avis 

677
•
TrustScore 4 sur 5

4,1

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Great experience with Big Box Cars! From start to finish, the whole process was smooth, easy, and stress‑free. Huge shoutout to Ed, Jye, Sean, and Jordan – these guys went above and beyond to make e... Voir plus

Noté 1 sur 5 étoiles

Recently bought my eclipse cross through big box cars as I saw too many good reviews about them I wouldn't reccomend this dealership to anyone .people in finance section are too slow and wouldnt... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Frag and Mitch were excellent, nothing was too much trouble for them! No hassle or hard sell, just good old fashioned customer service. Quality second hand cars at good prices. Such a refreshing ex... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The professionalism of Jay outshone her bright bubbly personality. She is a very talented sales person who made buying my car very comfortable and easy. Dori is a just simply astonishing and went abov... Voir plus

À propos de l'entreprise

  1. Concessionnaire automobile
  2. aussi dans
  3. Magasin d'accessoires automobiles

Informations provenant de diverses sources externes

What if one day, someone discovered a better way to buy and sell used cars? What if they took away the bits that were most painful and re-invented the whole process? And made it faster and easier and friendlier with no haggling and no arguments. What if they made the whole thing as simple as – ‘Choose – Buy – Enjoy’. Imagine how powerful and empowering that would be – for buyer and seller alike? Well that’s the journey we’re all on now – together. It’s different. It’s challenging. But it’s potentially so rewarding.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

677 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,1

Tous les avis

(677)

3 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Not your everyday car sales company

Staff were extremely friendly and helpful. Special mention goes to Allan who looked after me and his patience when my bank transfer process took longer than expected. He was also great with his follow up call to ensure everything was going well with my new car. That is what customer service should be.

19 mars 2018
Avis spontané
Logo de Bigboxcars

Réponse de Bigboxcars

Thanks for the review Austin and we are really pleased to have been able to help you with a hassle free buying experience.

Noté 5 sur 5 étoiles

The whole experience from start to…

The whole experience from start to finish was exceptional, even the after sale service was above normal
Our salesmen Rob & Rory and not to mention Dori where out off this world
Overall we had a great experience

17 mars 2018
Avis spontané
Logo de Bigboxcars

Réponse de Bigboxcars

We are really pleased to have been able to assist you with your recent purchase. Thanks for choosing bigboxcars and we hope you really enjoy your new car.

Best Regards,

Bigboxcars

Noté 5 sur 5 étoiles

Fantastic service

They were great ,informative helpful great to deal with who else has a return policy . Will use again if they have the car I need ,first class team.

16 mars 2018
Avis spontané
Logo de Bigboxcars

Réponse de Bigboxcars

Hi Leon,

Thanks for the 5 star review and we are really pleased that you had a hassle free buying experience.

Best Regards,

Bigboxcars

Noté 5 sur 5 étoiles

No hassle car shopping

Wow what a different car shopping experience, No hassle car shopping. No pushy salesmen. If I had questions they were happy to help. Took car for test drive twice. So love my big box car. I have recommended big box cars to my niece. Frag was so patient with me and not aggressive for a sale. All prices displayed on car, owner logbooks in glovebox to view. Left you alone to wander but could call anyone over if you wanted to talk about any of the cars.

15 mars 2018
Avis spontané
Logo de Bigboxcars

Réponse de Bigboxcars

We are really pleased to have been able to assist you with your recent purchase. Thanks for choosing bigboxcars and we hope you really enjoy your new car.

Best Regards,

Bigboxcars

Noté 5 sur 5 étoiles

Pleased with my purchase and service

I am very happy with my Renault Koleos that I purchased through Rory at Big Box Cars.

There are so many cars to choose from but Rory was so patient and very professional and was more than happy to let me make my own decision. Never did I feel pressured like all the others that I had been to.

I must be honest, I had to take the car back as the wipers weren’t working. They were fixed very fast and they went above and beyond to apologise.
Thank you you have one very happy customer!

15 mars 2018
Avis spontané
Logo de Bigboxcars

Réponse de Bigboxcars

We are really pleased to have been able to assist you with your recent purchase. Thanks for choosing bigboxcars and we hope you really enjoy your new car.

Best Regards,

Bigboxcars

Noté 5 sur 5 étoiles

Cheyne was excellent

Cheyne was excellent, car was immaculate and ready straight away

15 mars 2018
Avis spontané
Logo de Bigboxcars

Réponse de Bigboxcars

Thanks Dustin for the 5 star review and we are really pleased that you had a hassle free buying experience.

Best Regards,

Bigboxcars

Noté 5 sur 5 étoiles

Cars are in great condition

Cars are in great condition. Darren helped find a car that fitted my needs, and I'm very pleased with my choice. I would recommend to others who are looking for a easy way to buy a new car

15 mars 2018
Avis spontané
Logo de Bigboxcars

Réponse de Bigboxcars

We are really pleased to have been able to assist you with your recent purchase. Thanks for choosing bigboxcars and we hope you really enjoy your new car.

Best Regards,

Bigboxcars

Noté 5 sur 5 étoiles

Buying a car was so easy

Buying a car was so easy.
Efficient and friendly staff.
Thank you!!!

15 mars 2018
Avis spontané
Logo de Bigboxcars

Réponse de Bigboxcars

Hi Ayesha,

Thanks for the 5 star review and we are really pleased that you had a hassle free buying experience.

Best Regards,

Bigboxcars

Noté 5 sur 5 étoiles

It was too easy

It was too easy, to purchase my new car! Thanks

15 mars 2018
Avis spontané
Logo de Bigboxcars

Réponse de Bigboxcars

We are really pleased to have been able to assist you with your recent purchase. Thanks for choosing bigboxcars and we hope you really enjoy your new car.

Best Regards,

Bigboxcars

Noté 5 sur 5 étoiles

Fantastic experience from the beginning…

Fantastic experience from the beginning to the end all my questions were answered. Awesome car salesman. The car we got is excellent very happy with it no problems at all . These guys are straight forward from the get go . And the financial or finance was easy too lovely people i delt with Big shout out to Dori and Tyson there were very nice and upfront and helpful with everything could not be happier with bigbox cars . I would highly recommend anyone looking for a quality used cars they have a wide range to choose from . So far the experience with bigbox cars out shines the rest.👍👌

15 mars 2018
Avis spontané
Logo de Bigboxcars

Réponse de Bigboxcars

Hi Wozza,

Thanks for the 5 star review and we are really pleased that you had a hassle free buying experience.

Best Regards,

Bigboxcars

Noté 3 sur 5 étoiles

just ok nothing special

15 mars 2018
Avis spontané
Logo de Bigboxcars

Réponse de Bigboxcars

Hi Richard,

Thanks for your feedback. We are sorry that we did not make your experience a memorable one. If you would like to provide any specific feedback on how we could improve please feel free to email us on info@bigboxcars.com.au.

Kind Regards,

bigboxcars

Noté 5 sur 5 étoiles

Bigboxcars truly make buying a quality…

Bigboxcars truly make buying a quality used car an easy experience. No hassles, no haggling, no nonsense what you see is what you get.

15 mars 2018
Avis spontané
Logo de Bigboxcars

Réponse de Bigboxcars

We are really pleased to have been able to assist you with your recent purchase. Thanks for choosing bigboxcars and we hope you really enjoy your new car.

Best Regards,

Bigboxcars

Noté 5 sur 5 étoiles

good to deal with

15 mars 2018
Avis spontané
Logo de Bigboxcars

Réponse de Bigboxcars

Thanks for the 5 star review and we are really pleased that you had a hassle free buying experience.

Best Regards,

Bigboxcars

Noté 5 sur 5 étoiles

Best dealer

Best dealer I have ever met

15 mars 2018
Avis spontané
Logo de Bigboxcars

Réponse de Bigboxcars

Thanks for the 5 star review and we are really pleased that you had a hassle free buying experience.

Best Regards,

Bigboxcars

Noté 4 sur 5 étoiles

My review of the customer service from is stated in my review above.

My review of the customer service from Bigboxcars, is that it was very friendly and easy going. Bigboxcars showed no hassles when any questions or concerns was raised. They just simply was there ready to answer all questions/concerns I had at anytime I needed them.
A big thumbs up from I to the Bigboxcars staff. Thank you.

14 mars 2018
Avis spontané
Logo de Bigboxcars

Réponse de Bigboxcars

Thanks Wayne. We are glad you had a good experience and that we could assist you.

Best Regards,

Bigboxcars

Noté 5 sur 5 étoiles

very good selection of vehicles

very good selection of vehicles, could not fault the staff, very helpful no pressure to sign up for a car, left alone to brows around. very honest and upfront about the cars we looked at.

14 mars 2018
Avis spontané
Logo de Bigboxcars

Réponse de Bigboxcars

Hi David,

Thanks for the feedback and for your review. We are pleased you had a great experience and we appreciate you choosing us for your car purchase.

Best Regards,

bigboxcars

Noté 4 sur 5 étoiles

Wonderful selection of vehicles

Wonderful selection of vehicles. Competitive prices. Staff Very Helpful. Finance through yard was offered, lower interest rate but much higher fees and charges. Would buy there again.

14 mars 2018
Avis spontané
Logo de Bigboxcars

Réponse de Bigboxcars

Hi Elizabeth and Lisa,

We are glad to have been able to assist and thanks for choosing us.

Best Regards,

Bigboxcars

Noté 5 sur 5 étoiles

I had been looking at dealers for a…

I had been looking at dealers for a month or more and had pre-approved finance at a great rate. But when I went to Bigboxcars, they had an amazing selection of vehicles and beat my pre-approved finance rate. Everything was so easy, I had my car within days. Very Happy!

13 mars 2018
Avis spontané
Logo de Bigboxcars

Réponse de Bigboxcars

We are really pleased to have been able to assist you with your recent purchase. Thanks for choosing bigboxcars and we hope you really enjoy your new car.

Best Regards,

Bigboxcars

Noté 1 sur 5 étoiles

2016 car - only 1 key and nothing that was promised happened

This is my second purchase in less than 2 years. The first one was ok. No issues at all and that's the main reason why I chose them again without looking other companies. In my last purchase, the test drive experience wasn't good at all (5 minutes test drive only) but I decided to purchase the car anyways after a car mech checked it. When I picked up the car they only gave me one key (It's a 2016 car).They never told me this until I picked up the car. We also agreed on 3 things to be done in the car but 2 of them never happened even though I was told everything was done.
This is by far, my worst purchase experience I have ever had.
I feel it was a mistake to give them my business. Would I recommend them? Not at all

13 mars 2018
Avis spontané
Logo de Bigboxcars

Réponse de Bigboxcars

Hi Edgard,

We are sorry to hear that you had a poor experience and apogees for this. I understand our Sales Experience Leader has been in contact with you to resolve your concerns and we hope that this can show that we do value your feedback and can action quickly as a business.

If there is anything else we can do please let us know.

Kind Regards,

Bigboxcars

Noté 4 sur 5 étoiles

Good service

Good service, very fast to respond to questions.

13 mars 2018
Avis spontané
Logo de Bigboxcars

Réponse de Bigboxcars

We are really pleased to have been able to assist you with your recent purchase. Thanks for choosing bigboxcars and we hope you really enjoy your new car.

Best Regards,

Bigboxcars

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus