Bigmoto Avis 

Very professional they examined my motorcycle in detail and paid promptly prior to the bike being transported which they arranged.
Highly recommended!

Don’t waste your time say they buy bikes take all my details photos etc then tell you they are overstocked if your overstocked stop advertising about buying bikes just advertise about selling bikes simple really

Contacted Big Moto regarding buying my first big bike. Was contacted by the cheerful character John Ford who was so helpful along the way. Replied quickly and was happy to answer any questions I had. Would buy from big moto again when the time comes.

Bit of a waste of my time they send you an offer then ask when would you like it to be picked up so waste my time inputting all my details to them be told we don’t want it if this is the case why bother making an offer still their loss for this lovely example of a motor bike

Spoke to Tom a very friendly and helpful guy answered all my questions and looked at all the stuff I asked. I would highly recommend speaking to these guys if your interested in getting a new bike.

The whole experience was so easy a lovely guy came to inspect my bike phoned me details back to the Office my payment was in my bank within minutes and that for me was one reason I didn’t advise privately , didn’t need any of the ducking and diving, big thank you to Big Moto I wouldn’t hesitate to recommend you to anyone

Brilliant experience. Very smooth process. Thanks guys !

What a great company, they kept me informed about my purchasing my motorbike and the whole process was like clockwork, everything was so efficient even down to the phone conversation was pleasant, keep up the great work bigmoto

Clearly not interested in selling bikes and will end up the same as Superbike factory, tried to call 12 times in past 24hrs and nobody ever picks up the phone.

Clearly a poor start and if not interested in picking up a phone in sales god only knows what the after service would be like if any issues.

Just to let you know Great Yarmouth you have just lost a sale

Can't really fault the Big Moto team. The whole process was efficient. I was kept informed along the way. The team was polite and professional.
They made me an offer which was acceptable, paid out with 10 minutes of the final agreement, paperwork sorted and job done.

I call into the Macclesfield branch quite often as its local to me. Generally just to browse. Never had any pushy sales tactics. Polite welcome and asked to let them know if you want any assistance.
I finally bit the bullet and bought a bike.
Good pricing and fees are apparent if you read the details.
Was informed of a possible 10 day wait as its a busy time of year.
Pre MOT inspection revealed a couple of consumables needed sorting. This was done without fuss and using quality branded parts.
Bike was ready in 7 days.
Handover was fuss free.
Excellent service from Bigmoto, thank you👍

I enquired about selling my bike, Big Moto gave a good price great service didn’t haggle just arrived inspected paid and took it away .
No hassle easy all around.
The inspection guy was very very thorough so don’t try and hide problems and expect an hour for the inspection.

Has to be the easiest option to sell your bike .fill in your bikes details get your valuation if it's what you want it's sold
I'm very happy with the way matt from bigmoto explained how the money would nbe sent straight to my bank

Excellent. Can't fault in any way.

After providing my details Bigmoto sent me a good offer. I accepted the offer and provided additional details, including my BANK DETAILS. It was only then that I was told that my bike wasn't currently on their wishlist. Why didn't they tell me that before asking for additional details?

I entered my bike details and mileage, and was then asked for a collection date, followed by my bank details for payment, only to receive an email saying “unfortunately based on the info we’ve got we’re unable to purchase your motorcycle at this time”.

I was an uncomfortable submitting my bank details, but to submit them and subsequently receive a rejection is not great. No explanation why my bike was not accepted either.

Bigmoto (westmidlands)£200 admin fee ontop of asking price,poor communication, waited 5 weeks for my bike ,I rang them only to be told my bike isn't ready and never will be ,every time I rang they gave me a different excuse as to why it wasn't ready ,very poor communications,they have no people skills ,in the end I went to motorcycles4all ,no admin fee and bike was ready in three days ,if I could give a zero star rating I would

Great service! Sold my Motorcycle to them with no issues. They also gave me the best price. I was paid almost instantly once the checks had been done. The collection company were spot on as well. The slight negative was having to wait in most of the day to have the bike collected. It would be better if they could give you a morning or afternoon slot. Would definitely use again.

I am very happy with Bigmoto, I was contacted on the day of collection and the courier checked my bike over and the money was paid in my bank within 10 minutes very quick and easy.
I would definitely recommend this company ⭐️⭐️⭐️⭐️⭐️

So my first time dealing with Bigmoto
A honest and truthful review on how they came across and how the process felt and the people I came across.

Tom in Macclesfield branch Nice helpful guy Had a lovely conversation while getting the process started 👏🏻👏🏻
Chloe from Macclesfield branch nice person polite and answered my queries

So far so good lovely bike chosen and looking forward to ownership

On the big day and my collection of my BMW R1200 adventure Te (Dudley branch)
More of a bike shop of the 80s than a shiny showroom (not a criticism) I call it a proper bike shop if you know you know

Josh who did paperwork tax warranty etc helpful person easy going and answered my queries 👏🏻 Thanks
His female colleague (apologies for not knowing your name) lovely person helpful and easy to talk with 👏🏻👏🏻 She ran through a bike my partner was very interested in (potential customer ) but while asking a question at the desks the team leader came across as rude and disrespectful to a point my partner had to leave to sit in her car to chill she was was very upset
I politely pointed out his failing’s and how customers may interrupt what he had said and the way he’d said it
He did apologise to my partner but sort of cancelled his apology by then saying he thought he was right etc at the end 👎🏻
Once again rude and uncalled for but afterwards we had a lovely talk with the lady on end of desks Thanks
My handover was 1000mph there you go it’s yours Come back and buy another (Team leader)

Customers are looking forward to this day and a enjoyable experience in a calm fashion
It’s a luxury item in the world we live in these days
The way customers are treated says so much about the company It needs to be 100% or close or negative reviews will follow
To be honest it took some of the joy out of my collection and experience

Ps Hi to Ellis in Macclesfield 👋🏻👋🏻