Big On Electricals Avis 

18 050
•
TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Great service and fast next day delivery and very price competitive. Downlighters are a brilliant desin and they were fitted very quickly, better by design as they say. Over all great service.

Noté 5 sur 5 étoiles

The product purchased was very competitively priced. The order process is easy to use, and subsequent information was excellent. The delivery time was also excellent. The only issue was the use of... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

No issues at all both with placing the order and delivery, all very clear and quick. Maybe confirmation of registered warranty (via email) would be also helpful. Thank you

Noté 5 sur 5 étoiles

I was looking for a specifc model of a bathroom fan from Manrose. Multiple sellers list similar items (with timer, automatic on off, pullcord variations) without the exact details. I was able to find... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de matériel électrique
  2. aussi dans
  3. Fournisseur d'équipement électrique
  4. Grossiste en matériel électrique

À propos de Big On Electricals

Écrit par l'entreprise

We’re Big On Electricals. The One Stop Shop for Electricians, Trade & DIY enthusiasts

Our small, local Customer Service Team have great product knowledge and are assigned to each customer, allowing you to speak with the same team member when you contact us whenever possible. Our aim is to provide consistency with your enquiry or order to deliver fast response times and quick resolutions.

So, whether you are looking for heating, cooling, ventilation, lighting products and accessories for your business or home, we have a great range and deals for you.

Thank you for leaving a review, we read all feedback we receive, both positive and negative, so we can provide the best possible service to our customers.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

18 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(18 050)

1 200 avis reçus au cours des 12 derniers mois

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Noté 4 sur 5 étoiles

Good value and prompt delivery

Good value and prompt delivery

18 octobre 2026
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Réponse de Big On Electricals

Hi Abdul,

Great value and speedy delivery, just what we like to hear! Thanks for the positive review, we really appreciate it! 🌟

Kind Regards,
Jess

Noté 5 sur 5 étoiles
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Réponse de Big On Electricals

Hi Cristian,

We're so pleased you're happy with your items and that they arrived so quickly. Thank you for shopping with us and sharing your lovely feedback 🎈

Best wishes,
Elise

Noté 5 sur 5 étoiles

Product was great

Product was great, as expected. B
est price that I could find.£46 cheaper than Screwfix £99 v £53. I also ordered after 6pm and got it next day. Would definitely recommend, can't fault it.

20 octobre 2026
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Réponse de Big On Electricals

Hi John,

We're delighted your purchase was exactly what you expected and that you managed to save an impressive £46 compared with Screwfix. It's fantastic to hear your order arrived the very next day, especially after placing it after 6pm. We're so pleased we could exceed your expectations with both our prices and speedy service. Thank you for your wonderful feedback and recommendation, we really appreciate it 🏆📦

Best wishes,
Elise

Noté 3 sur 5 étoiles

Not a great experience

I ordered a shower extraction fan through Amazon and needed it quickly as I had some spare time to install it one weekend. However, I kept getting messages saying that the item had been delayed. After a week of waiting I called Big On Electricals who told me that they would give me a refund which I didn't want. I just wanted an item but they said a refund was my only option and that I would need to reorder the item. When I went to reorder it became apparent that the item I wanted was not available and probably never was! What a frustrating waste of time! I found an alternative (more expensive) option and rang them again to check on delivery costs as it would be free through Amazon. They told me that their delivery was free but when I went through the ordering process the delivery came up as £5!

19 octobre 2026
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Réponse de Big On Electricals

Hi Mike,

We're really sorry for the frustrating experience you've had, especially as you needed the extractor fan in time to install it over the weekend. We completely understand how disappointing it must have been to wait for your order.

We would like to reassure you that the original fan was in stock when you placed your order and was dispatched using Amazon Shipping. Unfortunately, it appears the parcel was delayed in transit and was eventually lost, which is why we were unable to fulfil your original delivery.

We're also sorry for the confusion regarding delivery charges. While delivery may be free when ordering through Amazon, our direct website offers free delivery on orders over £50. As the alternative item you selected was below this threshold, the £5 delivery charge applied. We apologise if this wasn't made clear when you contacted us.

We appreciate that none of this changes the inconvenience and time you've lost, particularly when you had planned your weekend around installing the fan. We'll also be raising the points you've highlighted with the relevant teams to see where we can improve our service and communication.

We're genuinely sorry we weren't able to provide the straightforward experience you expected, and we appreciate you taking the time to share your feedback.

Best wishes,
Elise

Noté 5 sur 5 étoiles

Very competitive prices

Very competitive prices. Unbelievably quick and free delivery.

19 octobre 2026
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Réponse de Big On Electricals

Hi John,

We're thrilled you were impressed with our competitive prices and exceptionally speedy delivery. It's even better to hear that the delivery was free too. Thank you for your lovely feedback, we really appreciate it 🚀

Best wishes,
Elise

Noté 5 sur 5 étoiles

Good service

Very quick dispatch item arrived next day well packed

19 octobre 2026
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Réponse de Big On Electricals

Hi Richard,

We're delighted your order was dispatched so promptly and arrived the very next day. It's great to hear everything was well packaged too. Thank you for your kind feedback 📦

Best wishes,
Elise

Noté 5 sur 5 étoiles

Very competitive prices and rapid…

Very competitive prices and rapid delivery, I will certainly use this company again.

19 octobre 2026
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Réponse de Big On Electricals

Hi George,

It's wonderful to hear you were impressed with our competitive prices and speedy delivery. We're especially pleased you'd choose to shop with us again, and we'd be delighted to welcome you back. Thank you for your lovely feedback 🌞

Best wishes,
Elise

Noté 5 sur 5 étoiles

Best service ever!

Fantastic service. Ordered and within an hour it was in its way and arrived the next day.
Would highly recommend!

19 octobre 2026
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Réponse de Big On Electricals

Hi Nikki,

We're delighted you were so impressed with our service, especially with your order being dispatched within an hour and arriving the very next day. It's fantastic to hear everything went so smoothly. Thank you for your wonderful recommendation, we really appreciate it 🏅

Best wishes,
Elise

Noté 5 sur 5 étoiles

Perfect fit and received quickly

Perfect fit and received quickly

16 octobre 2026
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Réponse de Big On Electricals

Hi Andrea,

We're delighted your item arrived so quickly and was a perfect fit. Thank you for taking the time to share your lovely feedback 🧩

Best wishes,
Elise

Noté 5 sur 5 étoiles

Easy ordering and swift delivery

Easy ordering and swift delivery. Arrived the next day as instructed. Very pleased and impressed. Also, using a decent courier, DPD, helps enormously. Would definitely order from this company again.

19 octobre 2026
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Réponse de Big On Electricals

Hi HellsBells,

We're so happy you found ordering so straightforward and that your parcel arrived the very next day as expected. It's wonderful to hear you were impressed with the delivery service provided by DPD too. We really appreciate your lovely feedback and are so pleased you'd choose to shop with us again. We'd be delighted to welcome you back whenever you need us 🚛

Best wishes,
Elise

Noté 5 sur 5 étoiles

Absolutely brilliant

Absolutely brilliant. Best price on the internet and quick delivery. I’d never heard of the company before but after checking reviews ordered a dehumidifier. Excellent, would recommend.

18 octobre 2026
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Réponse de Big On Electricals

Hi Karen,

We're delighted you decided to give us a try after reading our reviews, and it's wonderful to hear your first experience was such a positive one. We're so pleased you found your dehumidifier at a fantastic price and that it arrived quickly. Thank you for putting your trust in us and for your lovely recommendation. We hope your new dehumidifier serves you well 💚

Best wishes,
Elise

Noté 5 sur 5 étoiles

Excellent

Very best price and excellent service.

18 octobre 2026
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Réponse de Big On Electricals

Hi Stephen,

We're delighted you found such a great price with us and were equally pleased with the service you received. Thank you for choosing to shop with us and for sharing your kind feedback 🌷

Best wishes,
Elise

Noté 5 sur 5 étoiles

It was easy to order and it arrived…

It was easy to order and it arrived when it said it would. Very efficient.

14 octobre 2026
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Réponse de Big On Electricals

Hi Paul,

We're so pleased you found the ordering process easy and that your delivery arrived exactly when expected. It's lovely to hear you were impressed with our efficient service. Thank you for taking the time to share your feedback 😊

Best wishes,
Elise

Noté 5 sur 5 étoiles

Excellent service would use again…

Excellent service would use again quality product too

18 octobre 2026
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Réponse de Big On Electricals

michael
Hi Michael,

Thank you for taking the time to leave us a review. We’re so pleased you were happy with both our service and the quality of your product, and it’s great to hear you’d use us again. We look forward to helping you next time 😊

Best wishes,
Elise

Noté 5 sur 5 étoiles

Excellent service and price

Excellent service and price. Arrived next day which was a Saturday even though I ordered Friday evening. Well wrapped.

16 octobre 2026
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Réponse de Big On Electricals

Hi Phil,

Thank you for taking the time to leave us a review. We’re delighted your order arrived the very next day, even with it being a Saturday after a Friday evening order ⚡ It’s great to hear you were happy with the service, the price and the packaging too, and we hope you enjoy your purchase! 📦

Best wishes,
Elise

Noté 5 sur 5 étoiles

Perfect will definitely use again

Perfect will definitely use again

18 octobre 2026
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Réponse de Big On Electricals

Hi Geoffrey,

Thank you so much for your review. We’re so happy everything was perfect, and we look forward to welcoming you back next time! 🙌

Best wishes,
Elise

Noté 5 sur 5 étoiles

The ordering process was easy and…

The ordering process was easy and straightforward, and delivery was fast. Everything has gone smoothly so far.Pleased with the service

14 octobre 2026
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Réponse de Big On Electricals

Hi Julie,

Thank you for taking the time to leave us a review. It’s great to hear you found ordering easy and straightforward, and that your delivery arrived quickly 🏃

We’re really pleased everything has gone smoothly so far, and if you need anything at all, our team is always happy to help ✨

Best wishes,
Elise

Noté 5 sur 5 étoiles

Excellent service

Quick, efficient and very affordable.

18 octobre 2026
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Réponse de Big On Electricals

Hi Dean,

Thank you for your review. We’re really pleased you found us quick, efficient and great value, and we look forward to hopefully helping you again🌟

Best wishes,
Elise

Noté 5 sur 5 étoiles

When i ordered my new shower i was told…

When i ordered my new shower i was told it would be delivered the next working day.
It was delivered as promised the very next day. Well done Big On Electricals.

12 octobre 2026
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Réponse de Big On Electricals

Hi Mr. Robinson,

Thank you for taking the time to leave a review for Big on Electricals. We’re really glad your new shower arrived the next working day as promised 🚿

It’s lovely to hear you were happy with the service, and we hope you enjoy your new shower for years to come 🎉

Best wishes,
Elise

Noté 5 sur 5 étoiles

Perfect light timer

Great delivery time, easy to install and works perfect.

16 octobre 2026
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Réponse de Big On Electricals

Hi Neil,

We're delighted your order arrived so quickly and that installation was straightforward. It's wonderful to hear everything is working perfectly and you're happy with your purchase. Thank you for your lovely feedback 🛠️

Best wishes,
Elise

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