Big On Electricals Avis 

18 046
•
TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The product purchased was very competitively priced. The order process is easy to use, and subsequent information was excellent. The delivery time was also excellent. The only issue was the use of... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was looking for a specifc model of a bathroom fan from Manrose. Multiple sellers list similar items (with timer, automatic on off, pullcord variations) without the exact details. I was able to find... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Easy ordering and swift delivery. Arrived the next day as instructed. Very pleased and impressed. Also, using a decent courier, DPD, helps enormously. Would definitely order from this company aga... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very pleased with my purchase of the MeacoDry Arete Two 20L dehumidifier from BoN. Good price, quick delivery and everything went smoothly. Would happily buy from them again.

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de matériel électrique
  2. aussi dans
  3. Fournisseur d'équipement électrique
  4. Grossiste en matériel électrique

À propos de Big On Electricals

Écrit par l'entreprise

We’re Big On Electricals. The One Stop Shop for Electricians, Trade & DIY enthusiasts

Our small, local Customer Service Team have great product knowledge and are assigned to each customer, allowing you to speak with the same team member when you contact us whenever possible. Our aim is to provide consistency with your enquiry or order to deliver fast response times and quick resolutions.

So, whether you are looking for heating, cooling, ventilation, lighting products and accessories for your business or home, we have a great range and deals for you.

Thank you for leaving a review, we read all feedback we receive, both positive and negative, so we can provide the best possible service to our customers.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

18 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(18 046)

1 200 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Easy to order

Easy to order, competitively priced and delivered ahead of schedule

15 octobre 2026
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Réponse de Big On Electricals

Hi Mr. Edward,

We're delighted you found ordering straightforward and our prices competitive. It's even better to hear your order arrived ahead of schedule. Thank you for your lovely feedback, and we hope to welcome you back again 🥳

Best wishes,
Elise

Noté 4 sur 5 étoiles

The item is delivered damaged

The item is delivered damaged,With the help of a very helpful customer service representative, the problem has been resolved.

12 octobre 2026
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Réponse de Big On Electricals

Hi Ho C Fong,

We're sorry your item arrived with cosmetic damage and understand your disappointment that it wasn't in perfect condition.

We'd like to clarify that the damage was purely cosmetic and wouldn't have affected the unit's performance or functionality. As a gesture of goodwill, we offered a 5% refund if you wished to keep the item, but we appreciate that you preferred not to accept this.

We therefore arranged and covered the cost of returning the unit to us. We're sorry your purchase didn't meet your expectations on this occasion and appreciate your feedback.

Best wishes,
Elise

Noté 5 sur 5 étoiles

Very good

The site was very easy to order from and deliver time was very quick.

15 octobre 2026
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Réponse de Big On Electricals

Hi Pat,

We're delighted you found our website easy to navigate and ordering straightforward. It's great to hear your delivery arrived so quickly too. Thank you for your lovely feedback 🌼

Best wishes,
Elise

Noté 5 sur 5 étoiles

Detailed product description gave me confidence to purchase

I was looking for a specifc model of a bathroom fan from Manrose. Multiple sellers list similar items (with timer, automatic on off, pullcord variations) without the exact details. I was able to find an confirm the exact variant of the fan and get it at a very good price. It arrived proptly and was well packed.

11 octobre 2026
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Réponse de Big On Electricals

Hi RJ,

We're delighted you were able to find the exact Manrose bathroom fan you were looking for. We know how important it is to have clear product information, especially when there are so many similar models with different features. It's fantastic to hear you could confidently choose the right variant at a competitive price and that your order arrived promptly and well packaged. Thank you for your thoughtful feedback, and we hope your new fan works brilliantly for you 🔧📦

Best wishes,
Elise

Noté 5 sur 5 étoiles

Exactly as ordered and delivered next…

Exactly as ordered and delivered next day even though I didn't order until 5pm the day before. Would definitely use again.

13 octobre 2026
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Réponse de Big On Electricals

Hi Pete,

We're delighted your order arrived exactly as expected and so quickly, especially as you placed it at 5pm the day before. It's lovely to hear you'd happily shop with us again, and we'd be delighted to welcome you back. Thank you for your kind feedback 🚀

Best wishes,
Elise

Noté 5 sur 5 étoiles

fast delivery

easy to use web site and fast free delivery

12 octobre 2026
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Réponse de Big On Electricals

Hi Clive,

We're really pleased you found our website easy to use and were happy with the speedy free delivery. Thank you for your lovely feedback 🚚

Best wishes,
Elise

Noté 5 sur 5 étoiles

competitive price

competitive price. delivery included. fast delivery.

12 octobre 2026
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Réponse de Big On Electricals

Good Morning,

We're delighted you were happy with our competitive prices and speedy delivery, especially with delivery included at no extra cost. Thank you for your kind feedback 📦

Best wishes,
Elise

Noté 5 sur 5 étoiles
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Réponse de Big On Electricals

Hi Nicholas,

We're delighted your order arrived so quickly, with delivery the very next day. Thank you for taking the time to share your feedback 🚀

Best wishes,
Elise

Noté 5 sur 5 étoiles

Fast delivery

I received what ordered, very fast delivery less than 24 hrs. Well done team.

12 octobre 2026
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Réponse de Big On Electricals

Hi Peter,

We're delighted your order arrived exactly as expected and in less than 24 hours. It's lovely to hear you were so impressed with our speedy service, and we'll be sure to pass your kind words on to the team. Thank you for your wonderful feedback 🚀

Best wishes,
Elise

Noté 4 sur 5 étoiles

Libby was very knowledgeable and…

Libby was very knowledgeable and understood the problem right away. She soon put the problem right. I would shop with them again

12 octobre 2026
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Réponse de Big On Electricals

Hi Rk,

We're delighted Libby was able to understand the issue straight away and get everything sorted so quickly. It's lovely to hear you found her so knowledgeable and helpful. We really appreciate your feedback and would be delighted to welcome you back again 🌟

Best wishes,
Elise

Noté 5 sur 5 étoiles

Good price and reputable brand…

Good price and reputable brand purchased. Next day delivery. Excellent all round service.

12 octobre 2026
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Réponse de Big On Electricals

Hi Harley,

We're delighted you found a trusted brand at a competitive price and that your order arrived the very next day. It's wonderful to hear you were so pleased with the overall service, and we really appreciate your lovely feedback 🌟

Best wishes,
Elise

Noté 5 sur 5 étoiles

Great experience

Good price. Quick delivery. No hassle.

8 octobre 2026
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Réponse de Big On Electricals

Hi Marriott,

We're really pleased you were happy with our competitive prices and speedy delivery. It's lovely to hear everything went smoothly and you enjoyed a hassle-free shopping experience 😊

Best wishes,
Elise

Noté 5 sur 5 étoiles
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Réponse de Big On Electricals

Hi Steve,

Spot on is exactly what we like to hear! Glad you were impressed with the speedy service. Thanks for the five stars! 🚀

Kind Regards,
Jess

Noté 5 sur 5 étoiles
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Réponse de Big On Electricals

Hi,

A great price and rapid delivery, couldn't ask for much more! Thanks for the review, we really appreciate it!⚡

Kind Regards,
Jess

Noté 5 sur 5 étoiles

Very very quick delivery will…

Very very quick delivery will definitely use again

9 octobre 2026
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Réponse de Big On Electricals

Hi,

So pleased your delivery arrived so quickly! It's great to hear you'd happily order from us again. Thanks for the brilliant review!🚀

Kind Regards,
Jess

Noté 5 sur 5 étoiles

Fab experience

Arrived quickly, plenty of notifications. Very impressed.

8 octobre 2026
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Réponse de Big On Electricals

Hi,

Quick delivery and plenty of updates along the way! Glad we kept you well informed and that you were so impressed with the service. Thanks for the great review! 📦

Kind Regards,
Jess

Noté 5 sur 5 étoiles
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Réponse de Big On Electricals

Hi William,

We're really pleased you were happy with our competitive prices and speedy delivery. Thank you for your feedback 🚀

Best wishes,
Elise

Noté 5 sur 5 étoiles

Great service

Great service

4 octobre 2026
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Réponse de Big On Electricals

Hi Jane,

We're delighted you were happy with the service you received. We really appreciate your kind feedback 🌼

Best wishes,
Elise

Noté 1 sur 5 étoiles

Packaging damaged when arrived

Packaging damaged when arrived. Shower rail tray missing.

7 octobre 2026
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Réponse de Big On Electricals

Hi Michael,

We're sorry your order arrived with damaged packaging and that the shower rail tray was missing. We understand how disappointing this must have been.

When you contacted us, you explained that you'd managed to install the shower using the part from your previous unit. As a gesture of goodwill for the inconvenience caused, we offered a 5% refund, but unfortunately we haven't received a response to that offer.

We're sorry your order wasn't complete on arrival and would still be happy to hear from you regarding the resolution offered.

Best wishes,
Elise

Noté 5 sur 5 étoiles

Goods arrived on time and driver…

Goods arrived on time and driver actually rang the bell, which is unusual these days.

7 octobre 2026
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Réponse de Big On Electricals

Hi Chris,

We're really pleased your order arrived on time and that the driver made sure to ring the doorbell. It's lovely to hear the little things made a difference to your delivery experience 🚪

Best wishes,
Elise

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