Big On Electricals Avis 

18 051
•
TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Great service and fast next day delivery and very price competitive. Downlighters are a brilliant desin and they were fitted very quickly, better by design as they say. Over all great service.

Noté 5 sur 5 étoiles

The product purchased was very competitively priced. The order process is easy to use, and subsequent information was excellent. The delivery time was also excellent. The only issue was the use of... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

No issues at all both with placing the order and delivery, all very clear and quick. Maybe confirmation of registered warranty (via email) would be also helpful. Thank you

Noté 5 sur 5 étoiles

I was looking for a specifc model of a bathroom fan from Manrose. Multiple sellers list similar items (with timer, automatic on off, pullcord variations) without the exact details. I was able to find... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de matériel électrique
  2. aussi dans
  3. Fournisseur d'équipement électrique
  4. Grossiste en matériel électrique

À propos de Big On Electricals

Écrit par l'entreprise

We’re Big On Electricals. The One Stop Shop for Electricians, Trade & DIY enthusiasts

Our small, local Customer Service Team have great product knowledge and are assigned to each customer, allowing you to speak with the same team member when you contact us whenever possible. Our aim is to provide consistency with your enquiry or order to deliver fast response times and quick resolutions.

So, whether you are looking for heating, cooling, ventilation, lighting products and accessories for your business or home, we have a great range and deals for you.

Thank you for leaving a review, we read all feedback we receive, both positive and negative, so we can provide the best possible service to our customers.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

18 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(18 051)

1 205 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Worthy successor to LED Bulbs

Good price, fast delivery. Looks like a worthy successor to LED Bulbs who also offered good prices and fast delivery.

17 août 2026
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Réponse de Big On Electricals

Hi Peter,

It’s great to know we’re continuing the good experience you had with LED Bulbs. Competitive prices and speedy delivery are certainly something we intend to keep up ⚡

Kind Regards,
Jess

Noté 5 sur 5 étoiles

Good price,fast delivery

Good price,fast delivery

18 août 2026
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Réponse de Big On Electricals

Hi Paul,

Great value and no waiting around for delivery. We’re glad everything went smoothly with your order! 🚚

Kind Regards,
Jess

Noté 5 sur 5 étoiles
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Réponse de Big On Electricals

Hi David,

A day early is always a nice bonus! We’re happy your order reached you so quickly 🚀

Kind Regards,
Jess

Noté 5 sur 5 étoiles

Very nice cool white bright fast…

Very nice cool white bright fast lighting they respond quickly when turned on. As small as they’re they fit well on the discontinued Aurora old bulbs

14 août 2026
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Réponse de Big On Electricals

Hi Halid,

Finding bulbs that fit your older Aurora fittings can make all the difference. We’re glad these are a good match and that you’re happy with the bright, cool white light and instant response! 🔆

Kind Regards,
Jess

Noté 1 sur 5 étoiles

Though the initial delivery was very…

Though the initial delivery was very fast, the product was faulty so I returned it (going through their return procedure) and asked for a replacement. This was refused point blank as the claimed it was not faulty, this despite me sending videos of it not working and damaged packaging!... said they would refund me minus £25 postage costs or I could have the same (broken) item back if I paid them £25 postage! Eventually had to go though my C/C company for a charge-back of my full payment, which I got but the whole procedure has taken near a month... Was saving a few £ by going here but I should have known their would be a catch. You'll be ok if you buy something and it has no issues but they will screw you if it doesn't and you need to return. Dreadful company, plenty of other options out there

25 juillet 2026
Avis spontané
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Réponse de Big On Electricals

Hi,

We're sorry to read about your experience. Unfortunately, no order details or information have been provided with this review that allow us to identify your purchase or review the return, inspection and refund circumstances you've described.

We take the concerns you've raised seriously and would like the opportunity to look into exactly what happened before commenting on the individual points. Please contact our customer service team with your order number and details of the return so we can locate the case and investigate this fully.

We'd really appreciate the opportunity to understand what happened and provide you with a proper response.

Kind Regards,
Jess

Noté 3 sur 5 étoiles

Good customer service but…

Good customer service - had to return product damaged in transit - not well packaged.

13 août 2026
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Réponse de Big On Electricals

Hi,

We’re pleased our customer service team could help with the return, but sorry your product arrived damaged. We appreciate your comments regarding the packaging and will take this feedback on board to help reduce the chance of this happening again 💬

Kind Regards,
Jess

Noté 5 sur 5 étoiles

Fast service great prices

Fast service great prices

13 août 2026
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Réponse de Big On Electricals

Hi Tiago,

Fast service and great prices make for a winning combination. We’re really pleased you were happy with your experience! ⚡

Kind Regards,
Jess

Noté 5 sur 5 étoiles

No problem finding what I needed and…

No problem finding what I needed and quick service! Product packaged well!
Would deal with them again.

13 août 2026
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Réponse de Big On Electricals

Hi Ray,

Finding what you need without any fuss is always a good start! We’re glad the service was quick, your order arrived well packaged and you’d be happy to shop with us again 📦

Kind Regards,
Jess

Noté 5 sur 5 étoiles

Prompt service

10 août 2026
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Réponse de Big On Electricals

Hi Robin,

Always good to know everything was dealt with promptly. We appreciate you taking a moment to share your feedback 😊

Kind Regards,
Jess

Noté 5 sur 5 étoiles

Easy ordering process great price

Easy ordering process great price, very fast delivery. Items as ordered but not used as yet.

2 août 2026
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Réponse de Big On Electricals

Hi Sue,

Hi Sue,

Easy ordering, a great price and speedy delivery sounds like a smooth experience all round. We hope you’re just as happy once you’ve had the chance to use the items ✨

Kind Regards,
Jess

Noté 5 sur 5 étoiles
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Réponse de Big On Electricals

Hi Joe,

Lovely to hear everything went smoothly with your order. Thank you for taking the time to leave us such positive feedback 🌟

Kind Regards,
Jess

Noté 5 sur 5 étoiles

Good quality product

Good quality product
Delivered on time and information on delivery sent prior to delivery was excellent

11 août 2026
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Réponse de Big On Electricals

Hi Ellen,

Keeping you informed along the way is just as important as getting your order to you on time. We’re happy the product quality and delivery service both impressed! 🚚

Kind Regards,
Jess

Noté 5 sur 5 étoiles

No problems bought and delivered in…

No problems bought and delivered in under 24 hours.
Great customer service

12 août 2026
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Réponse de Big On Electricals

Hi Froggart,

Under 24 hours from order to delivery is always good to hear! Thank you for the kind words about our customer service too 😊

Kind Regards,
Jess

Noté 5 sur 5 étoiles

Received delivery the very next day…

Received delivery the very next day they were well packed and a good price.

12 août 2026
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Réponse de Big On Electricals

Hi Philip,

Next day delivery, securely packed and at a good price. We’re delighted everything came together for a smooth experience! 📦

Kind Regards,
Jess

Noté 5 sur 5 étoiles

Great service and price

Great service and price. Goods arrived next day and in good condition.
No hesitation in using this company again.

12 août 2026
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Réponse de Big On Electricals

Hi David,

Knowing you’d happily shop with us again means a lot. We’re glad you were pleased with the price and service, and that your order arrived the next day in perfect condition! 🌟

Kind Regards,
Jess

Noté 5 sur 5 étoiles

⭐⭐⭐⭐⭐ Fantastic service from Big On…

⭐⭐⭐⭐⭐ Fantastic service from Big On Electricals!
I recently ordered a dehumidifier from Big On Electricals and I honestly couldn’t be happier with the whole experience. The item was exactly as described, the price was very competitive, and the quality is excellent — the dehumidifier is working perfectly. 👍
The delivery was absolutely spot on too — next-day delivery as promised, well packaged and hassle-free.
From ordering to delivery and the product itself, everything was perfect. It’s refreshing to find a company that offers great prices, excellent products and such reliable service.
Absolutely 5 stars 🌟🌟🌟🌟🌟 — highly recommended!
I would definitely buy from Big On Electricals again. 👏

9 août 2026
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Réponse de Big On Electricals

Hi,

What a wonderful review to receive! We’re delighted your dehumidifier is working perfectly and that you were equally impressed with the price, packaging and next day delivery. 🏡 Knowing you’d happily recommend us and shop with us again really does mean a lot. Thank you for taking the time to share such detailed feedback! 🥰

Kind Regards,
Jess

Noté 5 sur 5 étoiles

Good company

Good stock and quick delivery and competitive pricing.

9 août 2026
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Réponse de Big On Electricals

Hi,

Having the right products in stock at competitive prices is always important, and we’re glad the quick delivery rounded off a good experience. Thanks for the feedback 🙌

Kind Regards,
Jess

Noté 5 sur 5 étoiles

Good choice

Good choice, competitive prices and with some items cheaper than most competitors. Nice quick delivery. I will definitely order again. Cheers. Ron.

7 août 2026
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Réponse de Big On Electricals

Hi Ron,

Thanks for the lovely feedback. We’re happy our range and pricing impressed, and that your order arrived quickly too. We’ll be ready to help when you’re next shopping with us! 😊

Kind Regards,
Jess

Noté 5 sur 5 étoiles

New security light.

New security light.
Best on-line price.
Quick delivery.
Ideal.

9 août 2026
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Réponse de Big On Electricals

Hi,

Ideal is exactly what we like to hear! A new security light at a great price and delivered quickly, thanks for sharing your experience with us 🏡

Kind Regards,
Jess

Noté 5 sur 5 étoiles

Excellent company 5 star

Excellent company 5 star

10 août 2026
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Réponse de Big On Electricals

Hi Roger,

What a lovely compliment! We really appreciate you taking the time to leave us such positive feedback and a five star rating 💫

Kind Regards,
Jess

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