Bigtoe Avis 

400
•
TrustScore 4 sur 5

4,2

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

The communication in setting this up was fantastic. We had a mobile therapist visit us while we were on a quick weekend Runaway. She was very professional and getting in and out was very simple. It wa... Voir plus

Noté 1 sur 5 étoiles

They were by far the worst company I have ever dealt with . I made an appointment for 3pm on the 20th they had no problem taking my money , fees & 20% tip. They just forgot one thing to SHOW UP! I had... Voir plus

Noté 5 sur 5 étoiles

Malleny was awesome! This being my first time, I wasn't sure exactly what to expect, but liked that she had such resounding reviews. The moment she walked in she greeted me warmly and proceeded to set... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Called Big Toe Massage and a search went out for a massage therapist to handle three bookings as our family were on vacation at a time share. Michelle answered the request and provided on time ex... Voir plus

L'entreprise a répondu

À propos de l'entreprise


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

400 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 61 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

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4,2

Tous les avis

(400)

177 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

She is just what I was looking for


She is just what I was looking for
I wanted deep tissue massage and was just great

25 avril 2026
Avis spontané
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Réponse de Bigtoe

Thank you for the great feedback! We’re so glad you found exactly what you were looking for and enjoyed a great deep tissue massage experience.

Noté 1 sur 5 étoiles

BEWARE - This company is a scam, DO NOT USE

This company may well be a scam, my name is Robert and I'm not a bot. I booked a massage for the next day and did not recieve the service, then I was told that the masseause did come to my house, but used the wrong number, also made no attempt via email to connect or email me anything like a confirmation. This was followed. by the worst customer service via chat and email, unsurprisingly, they don't have a number to call. Absolutely. Do not use.

21 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Terrible customer service

Terrible customer service. Got hung up on and yelled at by the actual masseuse that I asked them not to send because she was previously aggressive. They are keeping my $200 and will chalk it up as a no show…I’m right here where I said I’d be in my home… have been here…no masseuse, TWICE! Had a terrible experience several weeks before this as well but thought I’d give em one more chance. They will take your $ and make any excuse not to do the service. Therapists are constantly rescheduling and if their new timeline doesn’t work for them your shit out of luck. Kiss your money goodbye. Go literally anywhere else

20 avril 2026
Avis spontané
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Réponse de Bigtoe

Thank you for sharing this feedback. We’re very sorry to hear about your experience and understand your frustration regarding the communication, scheduling issues, and billing concerns. This is not the level of service we aim to provide, and we take concerns like these seriously.

Noté 5 sur 5 étoiles

Erica was very professional and did a…

Erica was very professional and did a terrific job. I hope to see her again in the future!

20 avril 2026
Avis spontané
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Réponse de Bigtoe

Thank you for the wonderful feedback! We’re so glad to hear Erica delivered such a professional and terrific experience. We look forward to serving you again in the future.

Noté 5 sur 5 étoiles

great massage therapist

He was professional, respectful, and made the whole at-home experience feel very comfortable and relaxing. He was attentive, skilled, and you can tell he really knows what he’s doing. I felt so much better afterward and would definitely recommend him to anyone looking for a great massage therapist.

18 avril 2026
Avis spontané
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Réponse de Bigtoe

Thank you for the wonderful review! We’re so glad to hear you had such a comfortable and relaxing experience. We truly appreciate your recommendation and are happy the session left you feeling so much better.

Noté 5 sur 5 étoiles

Martina was wonderful

Martina was wonderful! She was punctual and professional while also warm and friendly. She understood exactly what we needed and we felt so much better after our massages. I highly recommend her service!

14 avril 2026
Avis spontané
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Réponse de Bigtoe

Thank you for the wonderful feedback! We’re thrilled to hear Martina delivered such a warm, professional, and attentive experience. We truly appreciate your recommendation and are so glad you both felt better afterward.

Noté 5 sur 5 étoiles

Lalini and her talented hands .

Lalini was amazing . She has heavenly hands . Thank you . One of the best Deep tissue massages ever had.
thank you so much

14 avril 2026
Avis spontané
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Réponse de Bigtoe

Thank you for the amazing feedback! We’re thrilled to hear Lalini delivered one of the best deep tissue massages you’ve ever had. We truly appreciate your kind words.

Noté 1 sur 5 étoiles

They took my money and gave me 20% refund

These people are a scam they charged me $600 for a bday massage party they text you back and forth which is unprofessional i sent them my address to the Airbnb the day before through text no response they sent the people to the wrong address and didnt accommodate me and only gave me a 20% refund they didn’t tell me they weren’t coming until 1hr after my party started so wasted money and time on my friends bday and then theme was massages and facials (no show) and the just stopped responding save your money book another company they are a bunch of con artists the therapists are unprofessional as well

11 avril 2026
Avis spontané
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Réponse de Bigtoe

Thank you for sharing your experience. We’re very sorry to hear about the issues surrounding your event booking, communication, and the missed services. We understand how disappointing and frustrating this must have been, especially for an important birthday celebration. We take concerns like these seriously and appreciate the feedback.

Noté 1 sur 5 étoiles

Booked a massage for the first time had…

Booked a massage for the first time had to cancel because we needed doctors note didn’t have one wanted to book another date and they charged us a fee very sad way of doing buisness experience was not good especially for a first time user.

11 avril 2026
Avis spontané
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Réponse de Bigtoe

Thank you for the feedback. We’re sorry your first experience with us was disappointing, especially under those circumstances. We understand how frustrating unexpected fees can feel, and we appreciate you sharing your perspective.

Noté 5 sur 5 étoiles

This was a fantastic experience

This was a fantastic experience! Jazz was one of the best massage therapist I’ve ever had. She was professional and very good at her job.

7 avril 2026
Avis spontané
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Réponse de Bigtoe

Thank you for the wonderful feedback! We’re thrilled to hear Jazz delivered such a fantastic experience. We truly appreciate your kind words and are glad you enjoyed the session.

Noté 5 sur 5 étoiles

My Experience

Ms. Destiny was both professional and accommodating for both me & my besties massage session.

Would've liked a receipt from the company.

5 avril 2026
Avis spontané
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Réponse de Bigtoe

Thank you for the lovely feedback! We’re so glad Destiny provided a professional and accommodating experience for you both. We truly appreciate you choosing Bigtoe.

Noté 1 sur 5 étoiles

Total Scam

The girl let herself in. When I got to the entry way she was claiming that my mini Aussie doodle scratched her ankle and she couldn’t stay. This was untrue as he is very tame, and regularly groomed and nail trimmed. It was an obvious scam to not have to perform service and still get paid. Then she even asked me to give her her tip now anyway or she would call the police. I said no. So she destroyed all my potted plants on the way to car. I have all this on Ring camera. Total Scam.

1 avril 2026
Avis spontané
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Réponse de Bigtoe

Thank you for bringing this to our attention. What you’ve described is extremely serious and not reflective of our standards or how our providers are expected to behave. We take this very seriously and are reviewing the matter internally.

Noté 5 sur 5 étoiles

Leticia provides perfect pressure

Leticia provided perfect pressure. She checked in with me from time to time, worked out all my knots, and left me feeling like a new person the following day. I HIGHLY recommend letting her go to town on your back, neck, and glutes. She will fix you right up.

28 mars 2026
Avis spontané
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Réponse de Bigtoe

Thank you for the fantastic feedback! We’re so glad to hear Leticia delivered the perfect pressure and helped you feel so much better. We truly appreciate your strong recommendation.

Noté 5 sur 5 étoiles

Best massage ever

Best massage ever. He was so polite, quick to set up and take down. Customized both of our massages to our medical needs and hit all the pressure points that needed to be addressed. I've had a knots in my neck shoulders and upper back. They are gone. I highly recommend Jumoke. I will be requesting him in the future

3 avril 2026
Avis spontané
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Réponse de Bigtoe

Thank you for the amazing review! We’re thrilled to hear Jumoke delivered such a personalized and effective experience. We truly appreciate your recommendation and look forward to serving you again.

Noté 5 sur 5 étoiles

zhang was amazing

zhang was amazing! if I could give her 20 stars I would.

2 avril 2026
Avis spontané
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Réponse de Bigtoe

Thank you for the amazing feedback! We’re thrilled to hear you had such a great experience with Zhang—we truly appreciate the high praise!

Noté 5 sur 5 étoiles

Joselyn was excellent

Joselyn was excellent. She showed up on time and was very polite and courteous. She gave a very good 2 hr massage that helped release my back spasms. I would highly recommend her.

31 mars 2026
Avis spontané
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Réponse de Bigtoe

Thank you for the wonderful feedback! We’re so glad to hear Joselyn provided a professional and effective session that helped relieve your back spasms. We truly appreciate your recommendation.

Noté 5 sur 5 étoiles

Isabel was great

Isabel was great, Friendly and helpful. Very soft with the hands and very knowledgeable. Thank you so much!!

29 mars 2026
Avis spontané
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Réponse de Bigtoe

Thank you for the wonderful feedback! We’re glad to hear Isabel provided such a friendly, knowledgeable, and gentle experience. We truly appreciate your kind words!

Noté 5 sur 5 étoiles

Great massage and service

Great massage and service. Very professional and on time.

29 mars 2026
Avis spontané
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Réponse de Bigtoe

Thank you for the great feedback! We’re glad to hear you had a professional and timely experience. We truly appreciate your review.

Noté 1 sur 5 étoiles

Sub par management and an hour late…

Sub par management and an hour late massage.

The masseuse arrived over an hour late.

The 90 minute massage was 65 minutes.

Management was unwilling to do anything about it.

Use this company at your own risk.

27 mars 2026
Avis spontané
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Réponse de Bigtoe

Thank you for your feedback. We’re sorry to hear about the delay and the shortened session—that’s not the experience we aim to provide. We take concerns like this seriously and are reviewing what happened internally.

Noté 5 sur 5 étoiles

She was very attentive to my needs

She was very attentive to my needs. She made sure I was comfortable and she paid special attention to my problem areas. I would definitely book her for future sessions.

22 mars 2026
Avis spontané
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Réponse de Bigtoe

Thank you for the wonderful feedback! We’re so glad to hear your therapist was attentive and focused on your needs. We truly appreciate your trust and look forward to serving you again.

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