The communication in setting this up was fantastic. We had a mobile therapist visit us while we were on a quick weekend Runaway. She was very professional and getting in and out was very simple. It wa... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
They were by far the worst company I have ever dealt with . I made an appointment for 3pm on the 20th they had no problem taking my money , fees & 20% tip. They just forgot one thing to SHOW UP! I had... Voir plus
Malleny was awesome! This being my first time, I wasn't sure exactly what to expect, but liked that she had such resounding reviews. The moment she walked in she greeted me warmly and proceeded to set... Voir plus
L'entreprise a répondu
Called Big Toe Massage and a search went out for a massage therapist to handle three bookings as our family were on vacation at a time share. Michelle answered the request and provided on time ex... Voir plus
L'entreprise a répondu
4,2
Bien
400 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 61 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I am a therapist and this app is not helpful resourceful or fast . Zeel much better for therapist least they compensate you
I am a therapist and this app is horrible they send you to unsafe areas and make you waste your time and not compensate you even when your there and a client was a no show
21 mars 2026
Avis spontané
very good and relaxing massage
18 mars 2026
Avis spontané
Réponse de Bigtoe
Thank you for the kind words! We’re glad you had a relaxing experience and truly appreciate your feedback.
Seamless and professional
Seamless and professional. I can’t believe I was able to get a superior massage within three hours of deciding that’s what my body needed. So much easier than booking at a spa with some random person who you have no idea who you’re going to get.
17 mars 2026
Avis spontané
Réponse de Bigtoe
Thank you for the fantastic feedback! We’re so glad you enjoyed the seamless experience and quick booking. We truly appreciate your trust and are happy we could deliver exactly what you needed.
Terrible place
Terrible place - they will charge you no matter you get the massage or not.
18 mars 2026
Avis spontané
Réponse de Bigtoe
Thank you for your feedback. We understand how frustrating billing concerns can be and take them seriously. Our policies are designed to be transparent, and we’re continuously working to improve the overall experience.
Very knowledgeable masseuse
Very knowledgeable masseuse - listens, has strong hands, does a great job.
17 mars 2026
Avis spontané
Réponse de Bigtoe
Thank you for the great feedback! We’re glad to hear your therapist was knowledgeable, attentive, and delivered a strong, effective session.
Réponse de Bigtoe
Thank you for the great feedback! We’re so glad you had an amazing experience—we truly appreciate it!
Last Minute Cancellation…
The masseuse was at my hotel complex and cancelled at the last minute. Quite inconvenient and unprofessional.
10 mars 2026
Avis spontané
Réponse de Bigtoe
Thank you for the feedback. We’re sorry for the last-minute cancellation and understand how inconvenient that must have been, especially when you were expecting the session to begin. This is not the experience we aim to provide, and we appreciate you bringing it to our attention.
Fantastic experience!
Euniq was great! , She wastimely, courteous and very skilled! I felt a thousand times better when she was finished! Thank you so much
10 mars 2026
Avis spontané
Réponse de Bigtoe
Thank you for the wonderful feedback! We’re so glad to hear Euniq was punctual, courteous, and delivered such a skilled session. Delighted you’re feeling so much better!
Beware no Grace period for cancellation.
The masseuses are booked on time however this website is definitely not user-friendly. There is absolutely no grace period to cancel a massage and immediate 12% is charged whether you cancel within 30 seconds or 30 minutes. The longer you wait the more the cancellation fee is.
 Also tip/gratuity is already included whether you enjoyed your service or not.
8 mars 2026
Avis spontané
Réponse de Bigtoe
Thank you for the feedback. We understand that cancellation policies and platform usability are important parts of the overall experience, and we appreciate you sharing your perspective. We’re continually working to improve the booking process and make policies clearer for clients.
Don’t trust them
I was going to sign up for a massage on their website however I ended up adding myself to two waitlist. I then got a text from this company saying they had availability as soon as 2:30 in my area so I went back and booked. I was told that I would have my therapist booked within an hour however after almost 3 hours, I still did not have a therapist booked. Even though I asked support initially to verify that I had a female therapist requested and they said yes they actually came back and asked me again if I would be open to having a mail. This is just been an awful experience because I’ve missed two other appointments that I was on a waitlist for because they called during the time that I was waiting for this company to find a therapist for me. I do not recommend.
7 mars 2026
Avis spontané
Réponse de Bigtoe
Thank you for sharing your experience. We’re sorry the booking process did not work smoothly and understand how frustrating it must have been to wait for confirmation. We’re continuously working to improve availability matching and communication so situations like this are avoided. We appreciate the feedback.
Tie was amazing
Tie was amazing! She was punctual, warm, and we built rapport immediately. She was a true professional and an artist in her craft. I have gotten regular massages for the last 3 years and her body work was best in class. Her draping techniques were fantastic and she was able to get to the problem areas AND keep me completely comfortable and covered. That is a skill in and of itself. When I find myself back in this area I will definitely be reaching out for her again.
5 mars 2026
Avis spontané
Réponse de Bigtoe
Thank you for the fantastic review! We’re thrilled to hear Tie delivered such a professional, attentive, and comfortable experience. We truly appreciate your kind words and look forward to serving you again when you’re back in the area.
The most amazing experience
The most amazing experience. Helped so much with post op pain and bruising.
27 février 2026
Avis spontané
Réponse de Bigtoe
Thank you for the wonderful feedback! We’re so glad to hear the session helped with your post-op recovery and brought you relief. We truly appreciate you sharing your experience.
Euniq’s massage was wonderfully…
Euniq’s massage was wonderfully relaxing, professional and she was easy to book an appointment with. Will definitely schedule again.
26 février 2026
Avis spontané
Réponse de Bigtoe
Thank you for the lovely feedback! We’re so glad to hear you had a relaxing and professional experience with Euniq. We look forward to serving you again.
Excellent Mosses
She is a dedicated, knowledgable and caring professional. The experience was better than any 5-star spa I have been to. Will definitely see her again.
23 février 2026
Avis spontané
Réponse de Bigtoe
Thank you for the incredible review! We’re thrilled to hear your experience exceeded even a 5-star spa. We truly appreciate your trust and look forward to serving you again.
Well worth the time and money.
Thoughtful, listens well to clients needs and wishes, will be back for more!
25 février 2026
Avis spontané
Réponse de Bigtoe
Thank you for the kind words! We’re glad to hear your therapist was attentive and truly listened to your needs. We look forward to serving you again.
Millie is very knowlegable about the human body which relates to a very good massage.
Millie is very knowledgeable about massage and is strong enough to give a good deep massage. She is also a very sweet person and speaks good English, Spanish and French.
22 février 2026
Avis spontané
Réponse de Bigtoe
Thank you for the wonderful feedback! We’re so glad to hear Millie delivered a knowledgeable and strong deep massage experience. We truly appreciate your kind words.
Fantastic
Very Kind and professional he knows what he is doing great Skills
Would definitely book Stacey again as well as Highly Recommend Stacey
Very well pleased
21 février 2026
Avis spontané
Réponse de Bigtoe
Thank you for the wonderful feedback! We’re so glad to hear Stacey delivered such a skilled and professional experience. We truly appreciate your recommendation and look forward to serving you again.
Réponse de Bigtoe
Thank you for the kind words!
Wonderful massage experience
I had the pleasure of being massaged by Noah. He was a great listener when I explained my neck pain and also that I needed a gentle massage, not deep tissue. He did a fantastic job. Very polite, professional, and knowledgeable. I'll definitely use BigToe again to book a relaxing massage or for any body aches.
19 février 2026
Avis spontané
Réponse de Bigtoe
Thank you for the thoughtful review! We’re so glad Noah listened carefully to your needs and delivered the right balance for a truly relaxing session. We appreciate your trust and look forward to serving you again.
Great experience!
Bigtoe made it easy to book an appointment. Melanie was punctual, prepare, and professional.
17 février 2026
Avis spontané
Réponse de Bigtoe
Thank you for the great feedback! We’re glad the booking process was smooth and that Melanie delivered a punctual and professional experience. We truly appreciate your review.
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