Bike Delivery Avis 

Over night.......4 days later.
Poor service throughout......the courier driver from APC arrived, with his own agenda.......NOT ENOUGH ROOM ON THE VAN, at 9:30am.....LIAR.
Eventually 3 days later APC collected the bicycle.
No updates for 3 days, no emails, no response.......

I used BikeDelivery for the first time, for a pre-Xmas bike shipment. I felt it was not cheap, however I was prepared to give them the benefit of the doubt to get my bike to where it needed to be in time for Xmas. I was disappointed however when 2 days later I received an email, saying it was NOT delivered due to being oversized and demanding an additional £20 for the shipment to be released. This was because the box was just 2cm too tall. (Everything else was well within spec) I got no additional help from customer service email, and was left with no choice but to stump up the cost, making it nearly £80 to ship. Way too much. Won't be using them again.

So after the chaos of trying to navigate Parcel farces website and getting generally messed around by them decided to look for another option.
Found these guys, so it's basically a front for a normal courier company but all in all a much better option than Parcel farce.

Booking was easy to do , and the faqs on the site clarify most queries you will probably have.

I already had a bike box so didn't need this option.
The bike was picked up next-day in the alloted time band.

And delivered less than 24hrs later (MCR to London) so pretty impressed with that.

I'm assuming it arrived in good condition.
My only gripe? As standard they only include £100 worth of insurance/cover, I'd bet that most peoples bikes that are being shipped are worth more than that so you are obliged to pay extra, personally I think the basic cover included should be more.

Purchased a new bike on Ebay and arranged collection with the seller. They had difficulty with tracking info and had to chase it up. Then my 'next day delivery' was delayed, I only found this out when I contacted BikeDelivery. So basically comms are non existent. Was denied a refund, even a partial one due to this.
They aren't especially a bike company either, they are a regular courier who have created some branding and a side business giving the appearance of this (in my opinion).

Bike was collected from Dorset and arrived at its destination in Fife the next day. All great, with tracking from order to delivery. I had boxed the bike up myself prior to collection.

Had an email saying the bike would not be released because slightly over size, extra £20 to pay. Won’t be using them again

I had an old bmx that had been sitting for 4 years, it turned out to be a collectors item, I sold the bike the day I put it up for sale, but the buyer was way down in Surrey, me being way up North in Scotland meant it was Roughly 600 miles away, a google search result led me to bikedelivery. co. uk, I found the whole process simple and easy, I did have huge cardboxes but opted just to have a bikedelivery flatpack box and padding delivered, this arrived 3 days before pick up, bike was packed away and picked up 3 days later, the bike was delivered in due course, whole process took 7 days, I highly recommend 😊

Totally let down by this company. DO NOT USE THIS COMPANY. Scam artists. Go find someone else to send your bike through. Piss poor company, run by a set of morons

I Needed to post a second hand emtb, within the UK.
Looked online and opted for 'Bike Delivery.co.uk' I proceed to there website and put in both post codes in and got a price, booked the pickup..... which was through APC couriers, they arrived on time on the day of the collection but I got the impression they didn't know in was a Bike size box and there was only just enough room on the van for it ( I helped lift the box onto the Van) no problem.
Bike was delivered the next day, but I'd by then received a extra £20 charge for an over size package??? WHY don't Bike Delivery uk have extra info boxes on there website ie kg weight & box dimensions, that way we would know exactly what price we will be paying 😤 and I think the fact that the company is called 'Bike Delivery uk' would give anyone a big clue as to the possible size of the item being sent???
So apart from that, the bike was delivered even though they said they had put a hold on the delivery.

Despite being a specialist bike couriering service, they charged extra for a full-sized bike box (i.e. a box big enough to avoid removing the front wheel).

Delivered the next day, as promised. In good condition. Was collected on time.

Only a minor thing, that the box was delivered 2 days late, but there was plenty of time to pack so no harm done. Also, they don't send automated emails for box delivery, but they do have a tracker link at the bottom of the email. Which I missed first.

But these are minor faults and they did reply to my email with reassurance the box had been delivered.
Happy overall.

The company sent a long order number and a consignment number for a company called APC overnight. A man in a van turned up, no ID on the van it was full of other heavy items he didn’t know it was a bike didn’t realise it had to be upright which he then did. Not his fault but he was delivering it to APC. So 3 companies were involved. It turned out it was APC number I should have put in E Bay so the hassle getting that changed was excruciating. Over all I would advise people to cut Bike Delivery out of the equation and go APC or another company directly. It was delivered the next morning so cannot fault APC. But the confusion in the fact that you can track it on both websites is very stressful.

they canceld my collection then charged me £10 a very @:@: company if you ask me dont waste your time or money just look at some of the other reviews

The courier they chose didn’t arrive to pick up the bike on the scheduled day despite having an email to say what time they’d arrive. The consignment number I was given to track the parcel also didn’t work. After contacting Bike Delivery, I received vague advice which didn’t solve any issues. I wouldn’t use this service again.

Dreadful experience with Bike Delivery. When the bike was collected, the driver didn't know it was a bike and more or less chucked it in the van. I had to tell him it what it was, to pack it securely and to handle it with care because it was very expensive. This despite the brand new bike box it was packed in clearly marked with very obvious 'Fragile' tape. I know APC do the actual deliveries but how could the driver not know it was a bike? Or that he had to be careful with it? Sure enough, despite me using a dedicated, strong bike box, masses of bubble wrap and pipe foam to protect the frame, the person who bought my bike reported it was badly damaged on arrival. The box was nearly destroyed and the swing arm on the bike chipped and dented. This can't have been accidental. Obviously and understandably the buyer's not happy and neither am I because it'll cost me money to repair. How could this happen? You're meant to be a specialist courier, that's why I used you. Are you not bothered that APC have no regard or respect for other people's property, despite explicit instructions to be careful? One star is one too many.

Ordered pickup with box, dropped off the box, came back same day to pickup packed bike for delivery, and was delivered the next working day (no deliveries over the weekend).

The receiving party was very happy of its delivery.

Expensive Bike was picked up in South of England to be delivered to NE Scotland. When the bike was picked up from senders location, no delivery email was ever sent. I chased up and they did not have the courtesy to reply. I had then to chase the sender multiple times to find out the status as the delivery company as they were not informing me as the receiver. On the delivery day tracking went live and it took about 9 hours to go from Glasgow to Aberdeenshire criss-crossing the country, no approximate delivery drop off time or sequence order number provided, left me guessing all day. I then saw the tracking van go to a nearby address location, eventually a heavy goods company company called me and I had to provide them directions as they got the post codes mixed up , they finally arrived at 8pm, there was no bike set up shand-over service or check. It was a standard Glasgow based company that delivered, not the Bike Services company that I expected. Apparently they charged total of £ 210 to deliver the bike from the sender and this included a third party from Glasgow for the delivering the last leg using a surcharge fee. Very expensive charge for basic delivery. The £5 K Bike was also loosely stored in the van with other non-bike items and with no real protection on it, the parts were in a carrier bag. I was surprised at the poor service quality of this company, which advertises as a bespoke delivery Service. Overall process took 1 week with poor communications. I don't like giving poor reviews , but this service was not up to expectations. Maybe it works okay for South of the Border.

As far as delivery and collection the service is good.. however I had an email demanding another £20 payment be made as parcel was on hold due to being oversized

However after paying I thought something was up so checked with APC (the company that actually delivers these bikes) and tracking showed it was infact already out for delivery on the van and had been for some time..

I emailed paisley freight with proof of this and a request for the £20 to be refunded. As the parcel had clearly never been put on hold at any time for any reason.

Bit of dishonesty on paisley freights part unfortunately

The best thing about the service was undoubtedly the value for money however, my parcel wasn't collected at the specified time/day but a day later. This was despite calls to the office and being assured the bike would definitely be collected after the driver finished deliveries.
Fortunately the parcel arrived at it's destination in pristine condition so very happy about that!
Would I use them again? Yes probably.

Great service.