Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

À propos de l'entreprise

  1. Fabricant de thé
  2. Boutique de café
  3. Exportateur de thé
  4. Magasin de thé
  5. Grossiste de thé

Informations provenant de diverses sources externes

Buy tea online and discover superior flavour with Birchall, a British tea company with a rich heritage. Our range of teas has now won 56 Great Taste Awards.


Coordonnées de contact

3,6

Moyen

TrustScore 3.5 sur 5

13 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 2 sur 5 étoiles

I have just tried some of the Birchall…

I have just tried some of the Birchall virunga Earl Grey Tea in a bag and to be honest I wasn't all that impressed with it absolutely no bergamot flavour which is one of the reasons I enjoy Earl Grey and seems unusually strong black tea flavour although I admit it was at my father's residential care home but none the less I won't be trying it again in the near future and certainly wouldn't recommend it.

29 juillet 2025
Avis spontané
Noté 2 sur 5 étoiles

Lapsang Souchong - not at all as per description

I've just today received a bag of the lapsang souchong tea from Birchall. For starters there was no disernible smokey smell opening the bag. I brewed a cup as per the instructions. Such a shame. Nice packaging and quick delivery but not at all as described.

6 juillet 2025
Avis spontané
Noté 4 sur 5 étoiles

Very Fine Powder - Odd

The breakfast tea looks very odd, it is a fine powder and unlike what I expected as I'm used to premium tea having large leaves.

The taste is not unpleasant and is more or less what I expected but I'm not sure I will buy anther packet. Twining's Breakfast tea has a very similar taste and is much cheaper.

Edit: Having tried this tea for a while I've added an extra star after discovering I prefer it when I use half the recommended amount per cup. The recommended amount is 3g which is about a rounded teaspoon but this produces too strong a cup for me. Using just one teaspoonfull in a two cup pot makes for a pleasant drink. So if you find it too strong, halve the quantity.

20 février 2025
Avis spontané
Noté 2 sur 5 étoiles

Missleading informarion about their…

Missleading informarion about their breakfast blend thats meant to be leaves not powder very dissapointed difficult to strain as so fine otherwise it tastes very nice but the fact that its not advertised properly i feel lied to

17 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Really good tea ☕

Discovered their breakfast tea in a cafe! Clean, strong and refreshing taste. I drink it daily. Reasonable value for money as well.
Have ordered twice now and will be ordering a third time as they have a discount promotion on at the moment!

19 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Lemon grass and ginger

The lemon grass and ginger tea was very pleasant it had that nice smell of lemon and ginger as you pour the water on when drinking you get a hint of each flavor and ginger not overpowering it is very good would say anytime day delicious I personally recommend

20 juillet 2023
Avis spontané
Noté 1 sur 5 étoiles

So disappointed with Birchalls

So disappointed with Birchalls. I’ve been drinking their prism tea bag green tea for 10 years and they have definitely reduced the quality of the tea used. It’s my favourite time first thing in the morning that special treat cup of tea- now ruined I assume its a money saving thing as I know for sure the quality of the individual tea bags in packets which is labelled as the same tea might be the same tea but the quality is not the same. So I have two disappointments firstly I thought I could buy the individual tea bags and have same quality tea experience when I’m not at home which I can’t
Secondly but more importantly my favourite tea no longer tastes as good and I really miss it ( I have opened two boxes by the way in case I had a faulty box)
And thirdly by no means least I emailed Birchells via their contact page to ask if they had changed the green prism tea bag quality at all and they haven’t even replied. I have given them around 3 months and heard nothing back
Gutted as I don’t know where else to try to get that gorgeous almost vanilla flavour with no bitterness in my green tea.
Breakfast is not the same anymore!
Date given is rough idea as having used their contact page I don’t have a sent email saved sadly.

1 septembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Birchall's customer service as good as their tea

We've been enjoying Birchall's Rift Valley tea for about five years after returning from Rwanda, and discovering them in the Taste Test results: lovely rich flavour, colour, and great value when you buy the 1100 bag pack! Our last purchase turned out not so good with torn bags, weak tea etc, but a single email to Birchall's and they replaced the whole pack with such grace. Thank you!

4 juin 2022
Avis spontané
Noté 5 sur 5 étoiles

Really Good Tea!

We first came across Birchall's tea in the restaurant attached to David Austin's Roses. We liked it so much I asked what the tea was called, and then went on their website. Since that time we have bought all our tea from Birchall's, trying various of their varieties, and we can thoroughly recommend it!

21 décembre 2021
Avis spontané
Noté 5 sur 5 étoiles

Tea Fantastic

For a company that makes plastic free bags first tried there tea in one of my local restaurants GBK and it it’s full of flavour and worth your money. There website so far is great and after buying some of there teas for around 2 years now I’ve never had any issues with them. Great tea, great company.

25 mars 2021
Avis spontané
Noté 5 sur 5 étoiles

Best tea around

Best tea around, and bonus that they are Rainforest Alliance Certified and Fair Trade. Deliveries are prompt and smooth as well.

14 juillet 2020
Avis spontané

Cette entreprise vous appartient ?

Revendiquez votre profil pour accéder aux outils gratuits de Trustpilot et renforcer vos relations clients.

Créez un compte gratuit

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus