Bird & Blend Tea Co. Avis 

My wife and I attended a tea-tasting session in Cardiff.

It was very enjoyable, and the staff were helpful and informative.

Got the advent calendar for my daughter.
She tells me the teas are great.
Lovely variety of flavours and who ever blends the teas is an absolute genius!!

Went to the tea blending workshop a couple of months back but only just getting round to leaving a review!

It was an excellent experience. The team were very helpful when we changed our booking last minute to a different day and we learnt a lot about and got to try lots of new tea blends. I would say more or a tea tasting workshop as the blending was a sort of 'add on' at the end where we were just let loose with about 10 ingredients and 10 minutes to make our blends. Only slightly disappointed by this as the workshop was so good, but just wouldn't badge it as a blending workshop (the only reason I was at all dissappointed) because we weren't given any information on blending or what/ how to blend and had limited ingredients. Now on the lookout for a proper blending workshop as this has really whetted my appetite!

Bird and Blend is one of those places you just want to keep going back to because of the quality of the tea and the brilliant service you are guaranteed in each of their shops - I've been to two of their London shops and the Brighton lanes shop, and shopped with them online. Each experience has been great, and their tea is always fun and delicious

I recently bought a tea advent calendar for my partner. It has 25 different teas, and it is packed in a very nice, quality advent calendar with individual boxes. The advent calendar was expensive; £38 for 50 teabags.

The trouble is that the teas don't taste of anything. The teas have fun and creative names like pink lemonade and gingernut biscuit...but after following the brewing instructions they all just taste the same; like foisty water.

It was very embarrassing giving my partner this gift, saying I think she will really like it (she's a tea lover) and then to see her face as she try's a couple of them.

They're totally bland. At best they taste like poor quality rooibos or black tea...at worst they just taste and smell like old water.

Id return it to the store but no longer have the receipt.

Lovely range of teas, and pleasant staff both for in person and online purchasing.
Always helpful and the Facebook group are fantastic!

I always visit the Bristol store and the staff are the best! The store is beautiful and has such a great selection. From the moment you walk in it’s welcoming and just a lovely place to be. See you all again very soon ❤️

Quickly fulfilled the order. Plus a range of free tea to try as well. What is not to like.

We visited the Edinburgh branch at the weekend while in our weekend away. We walked in, and there was many teas to choose from! Myself being a really fussy tea person who only drinks the usual normal tea was really stuck on what to look for. We were greeted by a lovely staff member who helped myself and my partner find the best tea, taking note of what we both like. We also bought two glass mugs and were very happy with our purchase. We got back to our little cabin to find my partner's mug had cracked. I was so careful with the bag I was so upset as was he. I emailed bird and blend to see if they could help as the mugs themselves are quite pricey (worth every penny though!) we had a very quick response from Ian who was really helpful and managed to send us another mug. The customer service was absolutely brilliant and were so helpful! Thank you so much! I really hope a branch opens up in Aberdeen so will have to use online for now but you definitely have our custom! Highly recommend :)

Had a very positive customer service experience with Claire who resolved a mis-addressed parcel promptly and effectively over the phone.

We went to the Brigthon Bird & Blend Tea Co twice in a week because of the amazing tea and the superb customer service. My family had a sample of the Peppy Mint tea at a shop and after doing some reading, we discovered that the Bird & Blend Tea Co started in Brigthon. We tool the train from London to see the store and taste it's tea. We felt in love with the blends they have and the incredible customer service and knowledge sharing that we received from the staff; Will, Luke, Danii, and Betty. They made our experience at the store so incredible that we returned a week later and left with about 6 large shopping bags full of teas. The company owners should try to instill the same fabulous customer experience to the stores in London, as they lack the hospitality and care we saw in Brigthon. The teas as still magnificent, but the the service at the Borough Market store made us take the train back to Brigthon for more tea.

I’ve been a big fan of your teas / matchas long time ago and I was over the moon you opened a store here in Sheffield.
I want to take a moment and CONGRATULATE for your staff in the Sheffield store, I visit the store almost every week since you opened, and always feel so welcoming there!! The staff are the most loveliest, frendlier, helpful and very informative!! 🥰
It’s a particularly heartwarming feeling that some of them already know my name 🫠

I would like to highlight Tee ( Tracey ) and Jim both are absolutely adorable and legend!! 🥰

Well done! 💖

Discovered 'Dozy girl' blend a few weeks ago so popped into my local Cambridge store to top up. It looks beautiful, smells divine and tastes wonderful but is quite bulky and the pack I bought split in my handbag on the way home. The team at Bird and Blend very kindly replaced it for me immediately. Very impressed with the prompt and thoughtful service.

Had a fantastic experience at the Manchester tea taster session on a Sunday evening. Olly and Chiara were brilliant and knowledgeable hosts who created a relaxed and friendly environment. The breadth of teas was vast and not something we've tried before. At no point did it feel like a sales pitch or pressure to buy anything, which was very refreshing. Fantastic evening out and, as it was a virgin experience gift, would very much recommend as a present for a tea lover.

I made a purchase of the cold tea set in October, the delivery was fast and they popped in some of the hot tea to try. The tea is lovely and I have since ordered more. You must try this amazing tea.

Bought a set of drumstick flavored teas as a stocking filler, beautifully wrapped and packaged with a nice note and free samples. Love to see it!

What an experience. Visited the Norwich branch and was genuinely so impressed woth the customer service I received. The product knowledge, packaging and store set out was great. I had never visited a store before but will definitely be back.

We had such a wonderful time with Tamsin and Katie trying multiple combinations of tea that I had never thought to try before. We also got to try matcha which I am now hooked on. It was the perfect mix of fun and educational, as well as ridiculously tasty!
The tea gods shined down on us for this workshop...

Had a fab morning with Becky and Scott doing the tea workshop! Their knowledge was excellent, the tea was incredible and there was such a wide range of tea samples to try throughout the work shop. You even got to blend three of your own teas at the end. There were 6 of us participating. We would totally recommend to any tea lovers out there!

I have a few health issues, and I've been recommended several times to reduce/remove caffeine for various reasons. I've always been a coffee drinker and, until recently, I couldn't bear the thought of a life without caffeine.

For some reason, a couple of months ago, coffee started to give me the ick, so I switched to tea. I then started to notice a pattern where I was having evening migraines if I'd had caffeine during the day. I decided to take the plunge and completely phase it out.

I'm now a Bird & Blend obsessive! I've been drinking Deckchair Dreaming at night for a long time, but I'm now working my way through sampling every low and no-caffeine tea B&B has to offer. My current favourites are Banana Bread Chai, Baby Spice, and Apple Strudel. I can't wait to try cold brewing next year once the weather starts to warm up, and take the chance to try some of the fruity offerings.

I also love the sustainability credits of Bird & Blend. I love that all packaging is either recyclable or compostable, and I love being able to use and re-use a tea strainer rather than throwing away tea bags.

Finally, I'd love to shout out the staff at the Nottingham store, who are always so friendly, welcoming, and helpful - Eva is always so wonderful! I recently visited the Newcastle store, and the staff were just as lovely.