Birds Bakery Avis 

How to ruin a sausage roll
For years I have purchased Birds sausage rolls but not any more. They have made them bigger, same amount of sausage but more puff pastry at the ridiculous price of £1.45. Shame because the smaller ones were affordable price of four for three pounds and much tastier. Think Birds are out pricing themselves to total destruction.

Visited Park Farm was served by Clare, she went over and above to ensure that we had all we needed in the café.
In addition we purchased some dog treats, she was very knowledgeable about the product and was able advise the ingredients in each one.
Well done, and thank you Clare :)

I just visited Birds and asked for 2 cold steak slices as I would presumably not pay vat on them. I don't think the lady serving got it as she said we have hot ones that you can allow to cool down. Anyway not to worry and I bought them anyway. I kid you not.... £7!!! How can 2 steak slices cost £7?
Much to my non suprise they were no better than Greggs.

Love birds cream cakes. But please please please bring back the large custards and the large Victoria Jam and cream sponges. Also please bring the half pork pies. So so so missing them.

If their cakes get any smaller they will disappear altogether. But no doubt their usual excuse will be we have not changed their sizes. Pull the other one.

What a joke, I’ve been visiting my local Birds for many years, enjoying the bread, cakes and also sitting in the cafe for a cooked breakfast. On my visit today ordered breakfast, sat down, when breakfast came I asked for some ketchup, to be told it now costs 15 pence. The server concluded that they had reduced the cost of hot drinks but had to charge for ketchup ?, and that McDonalds charge for the same, (not true).
So much for Birds good old fashioned service, you need to take a good look at yourselves, I’ve been a customer for over 40 years, the cafe 3 doors down do a great breakfast and guess what the ketchup is free.

Used to going in here at least once a week, but the ready made filled rolls have gone downhill, especially the cheese & onion sandwich filling.
No spread on the roll & very little filling on it.
Prices have risen on most of the food in here just lately.
Don't feel they are being fair to pensioners & disabled people who would like a weekly treat.
In future I will give this shop a miss & buy my own rolls & fillings from the supermarket.
Service & prices like you'rs what closes a business down..
It's worrying.

Oh dear, where to start. Just visited this place. I thought I’d walked in to a poker game due to the staffs deadpan faces. The younger girl in there looked marginally happier. As there were no plain salad roll options I asked at the counter if they could possibly make one up as they were making other items up at the time. Their response was… We will have to charge you the same as a ham salad roll! Not the money it was the principal. They eventually charged for a cheese salad which I took without the cheese. We bought a few other items and shuffled out feeling quite embarrassed for even having dared to ask. I would usually buy rolls from independents who really appreciate customer’s needs and will bend over backwards to help. Retraining in customer service and a course in smiling is needed in there.
44% OF CUSTOMERS ON TRUST PILOT GAVE THIS A 1 STAR! AN AVERAGE OF 2.9 OUT OF 5??
Head office please take note

How much for 2 slices of bacon prices at are a bit steep to say the least

I have been a customer of Birds for many years and have spent many pounds in store each and every week. I have however significantly reduced my custom because I refuse to be bullied into buying prepackaged items, ie, cooked meats, cobs, sausage, in the quantities that they want to sell to me rather than in the quantities I want to buy. Birds adopted the prepackaged method for their cooked meats and sausage under Covid restrictions - not entirely sure why because supermarkets didn’t - but have never reverted to selling these items as per customer’s requirements. I have raised this issue with Birds in the past but, as other customers have found, they are not interested.
I had to have a chuckle to myself this morning when I spotted a sign in my local Birds’ window stating they were actively working to reduce food waste! HOW???

As a family we have been purchasing Birds cooked hams, petit rolls, custard tarts and pork pies for many years. All of these products surpass other products from either local or national chains. But I have to mention Birds Large Pork pies. The consistency of their flavour, texture and taste has never changed, and nor do we want that to happen! I won’t comment any further.

Hello
I have been buying the broccoli quiche for years which we have all enjoyed, however I brought three today which were not very nice at all I thought it was just me but as my other family members had one they said the same thing a stale after taste not sure what’s going on but I certainly will not be buying again such a shame as I’ve always loved them

No haslet why, being getting this from birds for years so tasty my family have been eating this for years but I guess STUDENTS won't try or eat this as I know we must adhere to there tastes please reconsider selling haslet again

£1.80 for 3 crusty cobs. Used to be 6 in the pack then reduced to 4 reduced in size and now reduced to 3 in a pack. I will no longer buy my weekly cakes and bread as everywhere else is cheaper and you get more for your money.

I have given 5 stars because today when my husband went to one of your shops he found that you had reinstated the Bloomer loaf.We were quite upset when you stopped making it as it is our favourite loaf so we are very pleased we can buy it again.Thankyou.

Turned up at 1030 and no bread again! Why oh why does this company have nothing for sale after mid day. This time it was Mapperley top, but it’s the same at all outlets.

Gone down really bad over last few years, prices gone up but quality gone down!

WHY WOULD YOU REPLACE YOUR CHEESE PASTY WITH A BOMBAY SPICY PASTY? IF I WANTED AN INDIAN TYPE FOOD I'D GO TO A INDIAN TAKEAWAY!

I used to purchase luncheon meat by the slice, maybe just 2 or 3 slices which was all I required. This was in served in a paper bag. Then Birds changed it to pre packed plastic packs with a minimum 6 slices. No idea what the plastic packaging is all about in these enlightened times of recycling, and I have never required 6 slices anyway. A rather mute point though, as Birds no longer sell it. So, today at Vic Centre I called in to collect a couple of crusty cobs (I have not been in Birds for months) and I was informed that I had to buy a minimum of 6 cobs in a pre wrapped package. I queried this and was told it changed ages ago, firstly to a minimum of 3 and bow a minimum of 6. Needless to say I didnt bother and, whilst only a customer on very rare occasions, I have no intention of using any Birds again. Im sure the market research was done prior to making these decisions but I can see no logic in not letting customers choose the quantity of the product that they wish to purchase.

Having bought bread, cakes, pastries, sausages (tomato - simply the best!) and cooked meats for many years I’d like to thank Birds for their amazing customer service.
A problem with an order was rectified without fuss plus gift vouchers.
Thank you Birds.
I’ll continue to order & visit your shops & definitely recommend you.

I travel up North to see my family (I am in the South) and HAVE to visit THE best bakery there is!!!! Consistentently brilliant, libely staff. But the cream doughnuts are the very best. As is there potted beef, sausage snd bacon. Great quality in all the 70 years I have never had anything bad, always look good and the hot rolls in Melbourne are something else. Fab-U-Lous. I have been to great patisseries but this is the best...please open up near me in the South!!!!