Birds Bakery Avis 

The staff at Bird's bakery are always helpful and friendly. The steak slices are absolutely the best in the business- really would recommend them to anyone popping in.

We love Birds products so when we moved to live in cornwall no one could match them,we consequently have used the online delivery service a few times we had a slight hiccup with the couriers with our latest order but Birds replaced the delayed order and sent us some complimentary products.

Birds offers no milk alternatives or gluten free cakes, very poor for such a large brand

I've just tried Birds delivery service. It was okay. It was time to send my mother a gift, and I wanted to send her something different - I thought she might be bored of getting flowers and clothes, so I had a look at the Birds website and saw they did delivery.

My mother's always loved stuff from Birds Bakery, and we've been going to the one in Allenton for 40 years and they've always been great for food and service. I placed the order online on Saturday. It was very easy and quick to place - the easiest website I've ever used for ordering, so that was good. One down point was the postage was actually more than the price of the food, but I knew that when I ordered and decided I'd pay it anyway, so I can't complain about that - it was my choice.

I was surprised by the time it took for delivery: placed the order on Saturday and it arrived the following Friday, i.e. one week later. I don't know where they were delivered from, but a full week is pretty slow in my opinion, but then I don't know how fast other bakeries are, or if they even do deliveries.

The food itself was as good as ever, and arrived undamaged, so no worries there. The delivery man was very polite and professional.

I'll probably use the delivery service again on special occasions, like at Christmas, but it's too slow and the P&P is too expensive for me to use it regularly.

I am deeply disappointed with the filling or lack of it in the lamb pasties and the large steak pie was a joke

Birds Sinfin

Shockingly bad service. There was a lady at the door controlling how many people could go in store with was fine except she was so rude. No greeting, no smile and even when I tried to crack a joke with her she just stood there completely ignoring me and didn't say a word.

Then when I go in to the store, the woman who served me was just as bad. I had to repeat my order three times (she couldn't hear me for some reason), again no hello, please, thank you or smile, no greeting whatsoever. She couldn't even be bothered to tell me what the total of my purchases were and just stood there. It was only when I looked down at the card machine that I knew how much I was paying because there was no acknowledgement from her. After I paid again no thank you or goodbye she just walked off to the next customer.

Shocking bad through and through. I love Birds but they seriously need some customer service training.

They sacked their 60 year old manager after 44 years of loyal service because she was kind and helpful to her regular elderly customers during covid 19. They don’t have plastic so she allowed them to pay by card. And for THAT she was sacked!! What a vile, reprehensible company. Avoid