Bishop Plumbing and Heating  Avis 

280
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Paul and the team did a great job of installing our air conditioning. A professional grade installation, everything neat and tidy. The equipment supplied is brilliant. And the price was very reasona... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have the boiler and cylinder on an annual service contract with Bishop Plumbing and Heating. Monthly payments are at a very competitve price. Paul and his team are always friendly and professiona... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I reported a fault to our boiler on Thursday (it was dripping water) and Paul came out on the same day in the afternoon. The fault was diagnosed and sadly the boiler needed to be replaced. (it... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Amazing company, had them out a few times from having a new boiler, they service our boiler yearly with no issues and just fixed my toilet. Took a while but that's because I had a system that wasn't e... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Chauffagiste
  2. Plombier

Écrit par l'entreprise

As an accredited Heating company, Bishop Plumbing & Heating specialise in a variety of plumbing services as well as boiler repairs and installations. With over 30 years of experience, Bishop Plumbing And Heating Ltd is proud to have earned a reputation for fast and efficient turnaround reliability, transparency and professionalism with a team of gas safe engineers. Bishop Plumbing And Heating Ltd are expert Plumbing & Heating Contractors based in Emerson Valley, Milton Keynes we cover all of Milton Keynes, with many years of experience specialising in the following services: Plumber, Boiler Installations, Boiler Repairs, Boiler Servicing, Gas Safety Check. We pride ourselves in providing quality services to customers across Milton Keynes and the surrounding areas


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4,8

Excellent

TrustScore 5 sur 5

280 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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4,8

Tous les avis

(280)

37 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Efficient, knowledgeable, friendly.

Friendly and efficient booking for boiler and cylinder service. Clean and tidy work practices as well as very helpful professional observations about future system improvement. Get the feeling there is a genuine care ethic.

9 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

New boiler

Had new boiler and additional radiator and pipe work added. Anything was explained during the first visit and quote. The guys came and worked non-stop .

22 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Efficient and Honest.

I phoned Bishop Plumbing and Heating around 09.30, regarding a fault with our heating. The lady on the phone was extremely friendly and very helpful, and perfect as your 1st point of contact.
Paul arrived just after lunch, and quickly diagnosed the fault, and sorted it out very quickly. He also found that the system, which was installed 5 years previously, was missing vital filters, and gave us a rough breakdown of the costs. He advised us to contact the installer, and if they were unhelpful, to contact Gas Safe.
Unfortunately, the installer had ceased trading, and Gas Safe were unable to help, due to the ceased trading.
However, we will be contacting Bishop Plumbing and Heating to rectify the problem in the near future, as we can't rate them highly enough.

15 mars 2024
Avis spontané
Noté 2 sur 5 étoiles

Not happy!

Called Bishops in November as my boiler kept cutting out with red light flashing and had to be reset very many times a day and heating did not come on most mornings. Paid £195 for the call out and he did tests and cleaning but the problem persisted so he had to come back a couple of days later. The problem remained, I had been keeping a log and took a video of the flashing lights so these I sent to the office on 30 November when I was told by Kelly she would pass to Paul (Bishop). I heard nothing throughout December but as this would be a busy month for them, then it was the Xmas break, I didn't chase until the New Year when I returned from a trip. I contacted them twice in January, sending an updated log and further video but still heard nothing back from them. Finally I spoke to Jodie in February who told me I had left it too long to revert - yet I had been waiting for them to contact me as I'd been told they would and gave them extra time because of the time of year! Jodie informed me I'd have to pay another £195. She also insisted that the engineer had fixed the fault so this must be something else that has gone wrong. Really? When it's the exact same fault that has been ongoing since I first called in November? Admittedly, after I challenged this notion, Jodie passed on a message to me from Paul that if he found it to be the same problem that they hadn't fixed, then he would refund the second £195. By now I was disillusioned with this company and had no confidence that they would admit it even if there was evidence to prove they were wrong. On top of that I cannot cancel my service contract without paying over £97 as I was advised by Kelly that the service contract had recently automatically renewed, so I'm locked into my direct debit continuin to pay out monthly until 3rd January unless I pay the lump sum figure. Not happy.

5 février 2024
Avis spontané
Logo de Bishop Plumbing and Heating

Réponse de Bishop Plumbing and Heating

Hi Wendy,

I'm so sorry that you have encountered this experience with us. Not to make excuses but with November and December being our busiest months we had found ourselves in a situation in which I (Paul) had to jump back onto the tools and I struggled spinning the plates. It genuinely upsets me to hear your feedback as we offer a service that our customers return for year on year.

Rest assure that we are implementing procedures to make sure that no customer experiences this again.

We are a family run company and so the admin can get on top of us sometimes and we are all genuinely sorry for your experience.

If you would like to reach out to me to discuss this any further please don't hesitate to contact me.

Regards
Paul Bishop

Noté 5 sur 5 étoiles

Excellent service as always

Excellent service as always, happily recommend.
Thanks to Paul for another thorough service of my boiler and cylinder set up. Paul explained what and why he was doing each service point check, giving great advice/recommendations along the way. Thanks again

26 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

First rate experience

I had been impressed by Paul’s technical knowledge and candour when we first met, as well as his forward thinking approach to his business. I have no hesitation in recommending, based on my experience of having boiler service and new thermostats fitted. David from the team was professional, knowledgeable and helpful and did a first rate job, ensuring I got all the information I needed throughout and an offer of follow-up support if required. Very happy with the outcome.

8 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

Reliable service year on year

I use Bishop Plumbing every year (and for any emergency call outs) to service my flat's Megaflo unvented cylinder. Their engineers are always professional, friendly, informative and timely.
I also like that they give you a call shortly before their arrival. Wish other services would offer the same!

8 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Excellent customer service from Paul…

Excellent customer service from Paul and Kelly. Explained the process step by step. The install was excellent helpful team and answered all questions. I cannot fault the professionalism and helpful manner that bishop plumbing and heating has given.

19 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

Annual Service

Just an annual boiler service, arrived on time, got the job done, another happy customer.

19 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

Superb service

Paul and his team were timely and courteous. When a problem was encountered ( which wasn't of their making), options were carefully and explained and the problem fixed. A very efficient team who I would recommend.

16 octobre 2023
Avis spontané

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