I developed severe styes in both eyes shortly after using this cloth to remove my makeup. I had washed it beforehand to make sure it was clean, but still experienced significant irritation. I’ve... Voir plus
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Lisez les avis des autres
These cloths are absolutely amazing. I have sensitive skin and struggled to find a daily cleanser that didn't irritate my skin. These cloths gently remove all traces of makeup, including waterproof ma... Voir plus
L'entreprise a répondu
I came across Bisous cloths on social media & bought them on a whim…BEST decision I ever made. Not only are they saving me heaps of money on makeup removal & leaving my skin soft & clean but I’ve als... Voir plus
L'entreprise a répondu
The Bisous Face Cloths are really as good as they claim! They magically remove all makeup, creams, sunscreens and dirt with ease. No scrubbing or rubbing. Mascara is a breeze to remove. Just purchased... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Our nanofibre cloths is a thoughtful product that cleanses effectively, chemical free, sustainably and economically. We celebrate real girls with real skin conditions. We put the power in your hands.. Up to 1000 washes per cloth 💕
Coordonnées de contact
378 Barkly Street, 3011, Footscray, Australie
- support@mybisous.com
- bisous.com.au
4,5
Excellent
288 avis
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Had a bad reaction after using this
I developed severe styes in both eyes shortly after using this cloth to remove my makeup. I had washed it beforehand to make sure it was clean, but still experienced significant irritation.
I’ve never had this kind of issue when using regular makeup removal pads or wipes, so this was unexpected and concerning for me.
The business did provide a refund, which I appreciate, but I personally won’t be using this product again.
21 avril 2026
Avis spontané
Soft, gentle and removes all traces of makeup
These cloths are absolutely amazing. I have sensitive skin and struggled to find a daily cleanser that didn't irritate my skin. These cloths gently remove all traces of makeup, including waterproof mascara, without irritation. Just purchased more! Great communication from the company and a fast delivery
2 février 2026
Avis spontané
Réponse de Bisous
Hi Lucinda,
Thank you so much for sharing your experience! We’re really glad to hear the cloths are working so well for your sensitive skin and that they’re effectively removing even waterproof mascara without irritation.
It’s also great to know your that you had a smooth experience with the company, that means a lot to us. We truly appreciate your support and hope the new set continues to serve you well!
All the best,
Bisous Team
All was fine with the company
All was fine with the company. However I didn’t receive my order as it was stolen from Australia Post and they will compensate me. I have reordered on the 20th April as I really want to try your product.
7 avril 2026
Avis spontané
Réponse de Bisous
Hi Susan,
We're really sorry to hear about the issue with your delivery, that’s frustrating. I’m glad Australia Post is taking care of the compensation, though.
We truly appreciate you giving us another try and reordering. It means a lot that you’re still excited to experience the product, and we hope it’s well worth the wait this time!
If there’s anything we can do in the meantime, feel free to reach out to us through contact@bisous.com.au
All the best,
Bisous Team
I've had these cloths for about 2 years…
I've had these cloths for about 2 years now, and they are fantastic. Still supersoft after many washes (as good as the day they came), and remove makeup really well. Highly recommend.
21 avril 2026
Avis spontané
Réponse de Bisous
Hi there,
Wow, two years and still going strong!
We’re really glad they’ve stayed soft and kept doing their job wash after wash. Your recommendation means a lot!
All the best,
Bisous Team
The Bisous Face Cloths are excellent!
The Bisous Face Cloths are really as good as they claim! They magically remove all makeup, creams, sunscreens and dirt with ease. No scrubbing or rubbing. Mascara is a breeze to remove. Just purchased more to give to my sisters
15 avril 2026
Avis spontané
Réponse de Bisous
Hi Hayley,
Thank you so much for your feedback! Sso happy to hear you’re enjoying your Bisous and finding them so effective, even with mascara!
That’s so kind of you to purchase more for your sisters, we hope they love them just as much as you do!
All the best,
Bisous Team
Sceptic…
I was sceptical but read a few reviews from independent sources, so decided to give Bisous a try with a special offer. It worked ( I even did a micellar water wipe afterwards & just a little mascara residue , otherwise no make up traces ).
25 février 2026
Réponse de Bisous
Hi Gail,
So glad to hear it worked for you!
We did notice the 4-star rating and would love to know if there was anything that could have made your experience a 5-star one. If you have any concerns or feedback at all, feel free to reach out to us via email, contact@bisous.com.au, we’d be more than happy to help!
All the best,
Bisous team
I kept ignoring the advert, then decided to give it a go my biggest regret is that I wasted weeks. And I could have been saving myself time & money, Great product.
The advert kept coming up, each time I was sceptical but in the end I bought i went big time I bought 2 and recieved one for free. Back of my mind was they guarantee their product, and I bought the pink & white ones, so the 1st time I used one i had a full face of make up on so I started on one side of my face and my Dior waterproof & smudgeproof mascara was gone, which really surprised me as it usually leaves a black ring under my eye NOPE NOT THERE.
So then I started on the other side of my face did the same way did the eyes last too make sure it was all gone.looked in the mirror and it looked like it was fresh
But doubting Thomas wanted to check so I turned the Cloth over to the clean side and wet it again, went over my whole face again around my eyes, nose and there wasn't anything on it was like it hadn't been used, but i turned it over it had all the colors I had applied.
Now I was doubting this was ever going to come up clean but I put it in the washing bag threw it in with 4 white towels, i was busy so my husband hung the washing out and brought it in a few hours later and he came in while I had a client with me and said what do you think? I said are you being funny is that a new one he said no shocked that I thought that, but it was as soft as before I used it not a trace of stains or anything, my client said what is it i said something you need in your life gave her that one and the details.
Your product was 100% more then I expected it was outstanding.
5 mars 2026
Avis spontané
Réponse de Bisous
Hi Beverley,
This made our day, thank you so much for sharing this!
We love that you gave it a real test, and also huge shoutout for passing it on to your client. That means a lot to us.
We totally get the initial skepticism too, which is why we stand behind the product the way we do. Hearing that it exceeded your expectations like this is exactly why we do what we do.
If you ever need anything or have more feedback, we’re always here for you!
All the best,
Bisous Team
Réponse de Bisous
Hi Lynn,
Thank you for your feedback!
We’re really glad to hear Bisous delivered on what was promised, and that’s exactly what we aim for. We appreciate you taking the time to share your experience on here.
All the best,
Bisous Team
Quick delivery and fabulous product
Quick delivery and fabulous product. I have purchased three tims now.
19 mars 2025
Réponse de Bisous
Hi Jo,
Thank you for your lovely feedback!
We’re really glad to hear everything arrived quickly and that you’re enjoying your Bisous. It means a lot to us that you’ve come back to purchase again and again! We truly appreciate your support!
All the best,
Bisous Team
All but eye make-up.I find this product excellent for…
I find this product excellent for removing my make up except mascara. If I try to clean the mascara off it doesn't work and it irritates my eyes. I love the idea of a reusable make up remover but as I need to use another, single use product for my eyes, that advantage is lost. I don't know if this is the case, but it feels as though tiny fibres from the cloth get in my eyes.
27 janvier 2026
Réponse de Bisous
Hi Liz,
Thank you, we’re glad to hear the cloth is working well for your makeup removal overall.
Mascara can be more stubborn, and we recommend being extra gentle around the eye area. A helpful tip is to keep the cloth soaked and placed on your eye area for a few seconds before gently swiping, this softens the mascara and reduces the risk of irritation.
If you still have any concerns or questions, please don’t hesitate to reach out to us directly at contact@bisous.com.au, we’d be happy to help!
All the best,
Bisous Team
Sceptical at first..
Sceptical at first... but this product is 10/10... bought more for family... game changer
26 janvier 2026
Réponse de Bisous
Hi, lovely!
Thank you so much for your thoughtful review.
We completely understand the initial scepticism, so it’s wonderful to hear the product exceeded your expectations, and purchasing more for your family, truly means a great deal to us.
We’re so happy it’s been a game changer for you!
All the best,
Bisous Team
Best decision ever!
I came across Bisous cloths on social media & bought them on a whim…BEST decision I ever made. Not only are they saving me heaps of money on makeup removal & leaving my skin soft & clean but I’ve also found them fantastic at cleaning the excess makeup out of my brushes, leaving them looking like new. 10/10 🎉
28 décembre 2025
Réponse de Bisous
Hi Wendy,
This is so wonderful, thank you so much for sharing!
We’re so glad you took the chance on us and that the cloths have made such a difference for you.
Thank you again for the 10/10, we truly appreciate your support!
All the best,
Bisous Team
These cloths are so soft and do a great…
These cloths are so soft and do a great job of removing makeup but I’m extra impressed with the ability to remove my mascara without harsh scrubbing. I definitely recommend them!
29 décembre 2025
Réponse de Bisous
Hi Kylie,
Thank you so much for taking the time to leave such a wonderful review! We’re thrilled to hear that you’re enjoying the softness of the cloths and that they’re gentle yet effective — especially when it comes to removing mascara without harsh scrubbing.
It means a lot to us that you’d recommend them, and your feedback really makes our day. Knowing our cloths are making a difference in your daily routine is exactly why we do what we do!
All the best,
Bisous Team
Easiest & softest face cleaner ever.
Found these by accident & bought some for my daughter. She was so happy with them I bought some for myself also. Easiest & most gentle face cleaner ever.
28 décembre 2025
Réponse de Bisous
Hi Andy,
Thank you so much for sharing your experience! We’re so glad your daughter loved the cloths — and even happier to hear you did too. Knowing they’ve made your skincare routine easier and gentler makes this so fulfilling!
We really appreciate you taking the time to leave this lovely feedback!
All the best,
Bisous Team
Super effective Bisous facial cleansing cloths…
The Bisous facial cleansing cloths remove my makeup easily and effortlessly. They wash up well in the washing machine and work just as well after being laundered. The best facial cleansing cloth I have ever used.
28 décembre 2025
Réponse de Bisous
Hi Meredith,
Thank you so so much! We’re thrilled to hear that Bisous is making makeup removal so easy for you — and that they hold up just as well after washing. Love this!
Your feedback really makes our day!
All the best,
Bisous Team
Not for me
These are very soft but also very synthetic. I don’t like the feel of them on my skin. I prefer the feel of natural fibres.
27 novembre 2025
Réponse de Bisous
Hi Louise,
Thank you for sharing your feedback, we completely understand that texture and material preference is very personal.
If you have any other questions or concerns, please don’t hesitate to reach out to us at contact@bisous.com.au, we’re always happy to help.
Kind regards,
Bisous Team
Good product
Good product, removes makeup effortlessly. Washes well ready for next use.
27 novembre 2025
Réponse de Bisous
Hi Patricia,
So glad to hear this — thank you! Effortless makeup removal and easy washing is exactly what we designed Bisous for. We really appreciate you taking the time to share!
All the best,
Bisous Team X
I received mine a few days ago
I received mine a few days ago. These are brilliant for removing makeup. The cloths are soft and gentle on your skin. I don’t know how it works but it does!! Highly recommend.
2 janvier 2026
Avis spontané
Réponse de Bisous
Hi Kaydee,
Thank you so much for sharing this, we absolutely love hearing that!
We’re so glad you’re enjoying how soft and gentle the cloths feel, and yes… the “how does this even work?” magic is our favourite part too!
Thank you for the recommendation, it truly means the world to us!
All the best,
Bisous team X
It is the best way to take makeup off…
It is the best way to take makeup off excellent product
27 novembre 2025
Réponse de Bisous
Hi Toula,
Thank you so much! We’re so happy to hear you’re loving your Bisous!
All the best,
Bisous team X
Love the products
Love the products. Recommended them to friends and gave some as a present.
27 novembre 2025
Réponse de Bisous
Hi Nancy,
This honestly makes our day! Thank you so much for the love, and for recommending Bisous to your friends and gifting it too. That means more to us than you know!
All the best,
Bisous team X
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