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Noté 5 sur 5 étoiles

I've used my Bisous cloth a couple of times so far and it's worked really well cleansing my face and feeling fresh and clean afterwards. I still use Micallar cleansing products to remove my long, long... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Prompt delivery and great service The cloths omg I absolutely love them They truly replaced my cleanser and my skin looks and feels better

L'entreprise a répondu

Noté 5 sur 5 étoiles

Bisous makeup removal cloths are just fantastic! Love the different colours, they are soft, removes all the makeup with just warm water (I actually use more hot than warm water). They also wash beaut... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

The wipes are soft and feel nice on your skin however I used micellar water after to see if my makeup came off and there was still a lot on my skin. I don't even wear much makeup just a SPF bb cream a... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur de produits de beauté

Écrit par l'entreprise

Our nanofibre cloths is a thoughtful product that cleanses effectively, chemical free, sustainably and economically. We celebrate real girls with real skin conditions. We put the power in your hands.. Up to 1000 washes per cloth 💕


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

314 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,6

Tous les avis

(314)

54 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

A fabulous product

A fabulous product! So soft on my face, a perfect way to remove the days makeup..

28 juin 2025
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Réponse de Bisous

Hi Tracie,

Thank you so so much for your feedback! We're glad to hear it's become part of your daily wind-down. We know that nothing's better than a soft, clean face at the end of the day.

Thanks again and all the best!

Bisous Team

Noté 5 sur 5 étoiles

Only product that I have used that actually works

There was a wait list on my order but the company were quick to respond to any queries I had with the timing of my order. I ordered black and red/ burgundy. I washed them all before use but the burgundy still left a little fluff on my face when I used them. I am sure this will resolve after another wash or two. I have used different brands that offer the same thing but Bisous is the first that actually removes all foundation and eye make by just using water. I am sold.

8 juin 2025
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Réponse de Bisous

Hi Jenny,

Thank you so much for your kind and detailed feedback, we’re happy to hear Bisous is the first one that’s truly worked for you!

We really appreciate your patience with the pre-order and are so pleased our team could keep you in the loop. With the burgundy cloths, you’re absolutely right, any residual fluff should settle after another wash or two. If you notice anything ongoing though, feel free to reach out and we’ll be happy to help!

We're so glad to have you as part of the Bisous community!

All the best,
Bisous Team

Noté 5 sur 5 étoiles

These cloths are amazing

These cloths are amazing ! With just warm water added to them they remove all traces of makeup , including mascara.
Gentle exfoliation keeps your skin clear and feeling soft and smooth . Love them !

28 juin 2025
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Réponse de Bisous

Hi Fiona,

Happy to hear you’re loving your Bisous, thank you so so much!

It’s amazing what a little warm water and the right cloth can do, we agree! So glad they’re keeping your skin feeling soft, smooth, and makeup-free!

We're so glad to have you as part of the community!

All the best,
Bisous Team

Noté 5 sur 5 étoiles

These clothes are amazing

These clothes are amazing. Love them.

5 juin 2025
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Réponse de Bisous

Hi Lynette,

Yay! We're so glad you love them, and thanks for taking the time to share your kind words!
We’re thrilled they’re a hit.

Thanks for being part of the Bisous community, we appreciate you!

All the best,
Bisous Team

Noté 5 sur 5 étoiles

Not your everyday face washer

I was sceptical about using a cloth to remove makeup but Bisous is really amazing. So soft and luxurious whilst gently eliminating all traces of makeup without leaving any fibres such as those from cotton wool pads. Fully washable too. Highly recommended

7 juin 2025
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Réponse de Bisous

Hi Danielle,

Thank you so much for this feedback! 💖

We’re so happy Bisous won you over! This is exactly what we hope for, for our customers.

Thank you for trusting us!

All the best,
Bisous Team

Noté 5 sur 5 étoiles

Highly recommend

Excellent customer service
I hadn't rcvd my order by three weeks and I contacted the company and they advised the colour was out of stock and it said that on the website. They were correct as I didn't read it properly however they refunded me the delivery for any inconvenience caused and rcvd the order a week later. Great product and amazing company

9 juin 2025
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Réponse de Bisous

Hi Olga,

Thanks so much for your kind words! We’re glad we could make things right and really appreciate your understanding. So happy to hear you’re loving the product! Let us know if you need anything else, we’re always here to help!

All the best,
Bisous Team

Noté 5 sur 5 étoiles

So gentle. Lifesaver after skin treatment

I love these cloths. They really do work as described. Remove all make up easily.
Also, because they are so soft and gentle they were a life saver when I recently had a medical treatment on my skin which made it quite raw. I could still use these cloths. I don't know what I would have some without them.

7 juin 2025
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Réponse de Bisous

Hi Cathy,

We’re genuinely touched by this, thank you for sharing! It’s amazing to hear the cloths were helpful and soothing when your skin needed extra care.

All the best,
Bisous Team

Noté 5 sur 5 étoiles

Soft on the skin

Delivered on time.
Soft on your face, a lovely experience.

20 mai 2025
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Réponse de Bisous

Hi Susan,

Thank you so much for sharing your experience, glad to hear you love your Bisous!

All the best!

Bisous Team

Noté 3 sur 5 étoiles

I haven’t tried them yet cause I only…

I haven’t tried them yet cause I only received today .
They feel really nice to the touch .
Took a long time to receive them because I ordered pink , when I ordered it said they were in stock but I received an email stating they were not in stock, I had a option to buy a different colour or to wait for the pink, I decided to go with the grey.

2 juin 2025
Avis spontané
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Réponse de Bisous

Hi Kat,

We’re happy to hear you’re loving the feel of your Bisous cloths, and we hope you get to try them soon!

As soon as we noticed the pink option was out of stock, we reached out with alternative choices.

Appreciate your patience and support. Let us know if there’s anything else we can help with, continue our ongoing conversation through contact@bisous.com.au.

All the best,
Bisous Team

Noté 5 sur 5 étoiles

Well worth stars

Very soft,takes your make up of without any cleanser,and love now new colours.

25 mars 2025
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Réponse de Bisous

Hi Jenny,

Thanks so much for your lovely review! We’re so glad you’re loving the softness and ease of going cleanser-free. This is what Bisous is all about. And yay for the new colours!

Thanks again for being part of the Bisous fam!

All the best,
Bisous Team

Noté 5 sur 5 étoiles

The Bisous works really well it…

The Bisous works really well it definetly takes off all the makeup & dirt from your face.
Ive used cleansers that suppose to wipe or wash your face clean but dont.
Bisous is easy to wash clean & reuse many times

17 avril 2025
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Réponse de Bisous

Hi Martin,

We’re thrilled to hear Bisous is doing exactly what it’s meant to and there's no fuss needed, really! It means the world to us that you’ve found it more effective than traditional cleansers!

We’re so happy to have you as part of the Bisous community!

All the best,
Bisous Team

Noté 1 sur 5 étoiles

Waste of money

It doesn't remove all of my make up. I prefer a cotton cloth

8 mai 2025
Avis spontané
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Réponse de Bisous

Hi Davinia,

We're sorry to hear the Bisous didn’t meet your expectations. While many of our customers find it effective for removing makeup, we understand that everyone has their own preferences.

If you’d like some tips on how to get the most out of your Bisous, feel free to reach out to us at contact@bisous.com.au — we’re happy to help however we can!

All the best,
Bisous Team

Noté 5 sur 5 étoiles

Beautiful experience

I purchased these after watching an instagram post, was impressed and am not disappointed. They are great for removing makeup without rubbing or heavy cleansers.

17 avril 2025
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Réponse de Bisous

Hi Jill,

Thank you so much for your lovely feedback! 💗 We’re so glad the Bisous cloths lived up to the hype and gave you a beautiful experience. It’s amazing how something so gentle can be so effective — no harsh rubbing needed!

Let us know if you ever need any tips or have questions — we’re always here for you!

All the best,
Bisous Team

Noté 5 sur 5 étoiles

Excellent product

17 avril 2025
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Réponse de Bisous

Hi Jennifer,

So glad you think so!

Thanks for the love — we’re stoked you’re enjoying your Bisous!

All the best,
Bisous Team

Noté 4 sur 5 étoiles

Headband

Headband is made with the same beautiful fabric as wipes.

17 avril 2025
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Réponse de Bisous

Hi Narelle,

Thanks for your feedback — we're really sorry to hear the headband didn’t meet your expectations. We appreciate you giving it a try and totally understand that fit and comfort are personal.

If you have any other concerns, please don't hesitate to let us know through contact@bisous.com.au

All the best,
Bisous Team

Noté 5 sur 5 étoiles

Extremely happy

I was sceptical but have to say I am very impressed . I checked with a make up wipe after using the cloth and my face had absolutely no trace of makeup left
Well done 👍

6 mars 2025
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Réponse de Bisous

Hi!

We really appreciate your feedback! It’s great to hear the cloth exceeded your expectations and left your skin perfectly clean.

Thank you for giving it a try and for taking the time to share your experience. This really made our day!

All the best,
Bisous Team

Noté 5 sur 5 étoiles

Great makeup removers

I was sceptical as to whether the cloths would completely remove makeup with just water but they definitely do. I checked with a baby wipe afterwards and there was no trace of makeup

21 mars 2025
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Réponse de Bisous

Hi Beth,

Yes! Thank you for sharing this!

Thanks for putting them to the test (even the baby wipe agrees)! So glad you’re loving the magic of Bisous!

All the best,
Bisous Team

Noté 5 sur 5 étoiles

Second purchase for me

Second purchase for me. Absolutely love these for removing my makeup. So effortless ❤️

18 mars 2025
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Réponse de Bisous

Thank you, Tammie! Appreciate your time to share your experience! Thanks for the 5 stars!

All the best,
Bisous Team

Noté 5 sur 5 étoiles

Superb product

I love your product a great deal.
Removes makeup in a very gentle and cleansing manner.

I give them to my friends as a birthday present ,
my last order I gave my 2 girlfriend a pack of 4 each and they love them and are going to order from you.

Many thanks
Ann Chimirri

18 mars 2025
Logo de Bisous

Réponse de Bisous

Hi Ann,

Sharing is caring! Thank you so much for sharing the love, and thanks for the 5 stars!

All the best,
Bisous Team

Noté 5 sur 5 étoiles

I love these clothes so much that I…

I love these clothes so much that I have given them as presents to my friends and family.

8 mars 2025
Logo de Bisous

Réponse de Bisous

Hi Jill,

Thank you so much, and yes, that's always a great idea! Thanks for the 5 stars!

All the best,
Bisous Team

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