I've used my Bisous cloth a couple of times so far and it's worked really well cleansing my face and feeling fresh and clean afterwards. I still use Micallar cleansing products to remove my long, long... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Prompt delivery and great service The cloths omg I absolutely love them They truly replaced my cleanser and my skin looks and feels better
L'entreprise a répondu
Bisous makeup removal cloths are just fantastic! Love the different colours, they are soft, removes all the makeup with just warm water (I actually use more hot than warm water). They also wash beaut... Voir plus
L'entreprise a répondu
The wipes are soft and feel nice on your skin however I used micellar water after to see if my makeup came off and there was still a lot on my skin. I don't even wear much makeup just a SPF bb cream a... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Our nanofibre cloths is a thoughtful product that cleanses effectively, chemical free, sustainably and economically. We celebrate real girls with real skin conditions. We put the power in your hands.. Up to 1000 washes per cloth 💕
Coordonnées de contact
378 Barkly Street, 3011, Footscray, Australie
- support@mybisous.com
- bisous.com.au
4,6
Excellent
314 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Bisous
Hi Linda,
We completely understand your frustration, and we're so sorry for the delay. Unfortunately, the recent cyclone in QLD impacted our operations and we had a power outage, but we shipped your order as soon as it was safe to do so on March 10. According to Aus Post tracking, your package is expected to arrive tomorrow.
We sincerely appreciate your patience and truly didn’t anticipate the cyclone affecting things the way it did. We hope you love your order once it arrives, and in the spirit of fairness, we’d appreciate it if you’d consider updating your rating based on your full experience. Please don’t hesitate to reach out if there’s anything else we can do for you! You may reach us through contact@bisous.com.au
Thanks and have a lovely day.
All the best,
Bisous Team
Réponse de Bisous
Hi Susan,
Thank you so much! This is awesome! So glad you’re loving them—nothing better than effortless makeup removal, we agree! Thanks for the 5 stars!
All the best,
Bisous Team
Great service and communication
Great service and communication. The cloths are fantastic for removing makeup without using harsh chemicals.
28 février 2025
Réponse de Bisous
Hi Heather,
You made our day!
Thank you so much for your kind words! Super happy you're loving the cloths and that they've made makeup removal easier without the need for harsh chemicals. We appreciate your support and hope you continue to enjoy them!
All the best,
Bisous Team
Pleasantly Surprised
I wanted to try your cloths ages ago but I thought they were expensive. I bought some cheaper ones that I believed to be wonderful. Recently, I felt they were rubbing my sensitive eye area to remove stubborn eyeshadow. I saw Bisous on sale so decided to try. I was pleasantly surprised that they were actually better. They are thinner than cheaper ones and much softer. They feel gorgeous on skin & remove eyeshadow effortlessly, free of any uncomfortable rubbing sensation. I wash with body wash & they look as good as new. I bought a double pack. One for me & one for my adolescent sons- to clean oil from their pores. Highly recommend ❤️❤️❤️
27 février 2025
Réponse de Bisous
Hi Tanya,
That’s such a lovely review—thank you!
We totally get it; sometimes you don’t know how good something is until you try it! We’re so happy you gave Bisous a go and that you’re loving the softness and effectiveness. And how great that your sons are using them too!
All the best,
Bisous Team
I love
I love, love, love the Bisious face wipe, so, so soft and cleans every bit of makeup away. No more constantly buying wipes.
Amazing, I will buy again and again.
🥰
18 janvier 2025
Réponse de Bisous
Hi Jo,
So glad you're loving your Bisous!🥰
No more excessive waste, just soft, luxe cleansing every time!
Thank you for your support!
All the best,
Bisous Team
Love Bisous
I love Bisous makeuo remover cloths! My skin feels so soft after using them.
30 janvier 2025
Réponse de Bisous
Hi Fran,
Thanks for the love! 💕
We're so happy to hear your skin is feeling extra soft after using your Bisous!
Thank you so much for sharing this feedback!
All the best,
Bisous Team
These are a game changer
These are a game changer. So easy to use, and works a treat. No more liquid or cream cleanser, scrubbing and rinsing required. This magic cloth cuts minutes off your skin care routine. It’s an A+ from me.
6 février 2025
Avis spontané
Réponse de Bisous
Hi Alex,
Thank you so much for sharing this with us! Super glad you love it!
All the best,
Bisous team
Beautifully soft and effective
The cloths are beautifully soft and so effective. My makeup came off so easily and without any adverse reactions to my sensitive skin.
22 janvier 2025
Réponse de Bisous
Hi Nicole,
Gentle yet effective is exactly what we aim for. So glad it worked beautifully for your sensitive skin!
Thank you so much for sharing this, lovely!
All the best,
Bisous team
lovely to clean your face with.
lovely to clean your face with.
I find them too big would be better half the size
20 janvier 2025
Réponse de Bisous
Hi Michelle,
Thank you for your feedback! We do take our customers' suggestions seriously, so thank you so much for this!
All the best!
Bisous Team
Réponse de Bisous
Thank you, Christine, for your kind words and support! We're glad you love them!
All the best,
Bisous Team
Réponse de Bisous
Thank you, Jacky, for your support! Super glad you loved them!
All the best,
Bisous Team
No better than any other product
No better than any other product, very over priced for what it is.. Its great for cleaning my windows. It doesnt clean my makeup
3 décembre 2024
Avis spontané
Réponse de Bisous
Hi Vanessa,
Thank you for your feedback. We're proud to have many satisfied customers who love our product.
It sounds like you may not be using it in the best way for your needs.
We suggest reaching out to us at contact@bisous.com.au so we can provide you with further assistance and ensure you get the most out of our product. Our dedicated team is ready to assist you and find a satisfactory solution.
Thank you, and we look forward to resolving it for you.
All the best,
Bisous Team
Don’t like them
Don’t like them. Leave fine fragments of the cloth on my skin. I do use them to clean my mirrors tho.
Honestly they are over priced. Over influenced. Just another Chinese product pumped out by some marketing millionaire.
Save you cash.
5 novembre 2024
Avis spontané
Réponse de Bisous
Hi Kellie,
We sincerely appreciate your feedback.
We apologize for any dissatisfaction you may have experienced with our product. Your satisfaction is of utmost importance to us, and we would like to address this issue promptly. Could you please reach out to us at contact@bisous.com via email? Our dedicated team is ready to assist you and find a satisfactory solution.
Thank you for bringing this matter to our attention, and we look forward to resolving it for you.
All the best,
Bisous Team
Super silky soft cleansing cloths
I had purchased the cloths before & loved them, so happy with o get more in time for Christmas gifts.
22 octobre 2024
Réponse de Bisous
Hi Belinda,
Thank you so much for sharing your love for your Bisous! We're thrilled to hear they've been a hit and that you're back for more. Just in time for Christmas too—what a thoughtful gift idea!
If there’s anything else we can help with as you get ready for the holidays, don’t hesitate to reach out. Happy gifting, and thanks again for choosing us!
All the best,
Bisous Team
Doesn't remove makeup with just water
Doesn't remove makeup with just water as advertised. Definitely need to use some sort of removal product like cleanser or wash.
Its just a nice smooth towel and did leave lint on my face. May need to pre wash them all before use.
11 octobre 2024
Avis spontané
Réponse de Bisous
Hi Nikki,
Thank you for your feedback!
The cloth works best when it's completely soaked with warm water, as this helps to remove makeup more effectively. And yes, we do recommend pre-washing any items purchased online, as they go through the manufacturing process before reaching you.
If you have any further questions or concerns, feel free to reach out to us at contact@bisous.com.au. We’re here to help!
Best regards,
Bisous Team
I’m in love with my bisous face cloths
I’m in love with my bisous face cloths, they just feel like a cloud of softness when washing my face. I absolutely recommend them, I have tried other muslin cloths but they do not compare to these.
20 septembre 2024
Réponse de Bisous
Hi Lyn,
That's so wonderful to hear!
Thank you for the recommendation and for choosing Bisous!
If you ever need more, or want to try something new from our collection, we’re here to help you find your next favorite!
All the best,
Bisous Team
Réponse de Bisous
Hi Lynda,
Thank you for your kind words, and we're thrilled to hear you're enjoying your Bisous!
All the best,
Bisous Team
Very impressed.... Best internet purchase all year
Had these for a week and they work well. Previously had small disc shaped ones of another site which were way too small and rough.
These are soft, flexible and big so can do whole face several times over and doesn't feel rough or damaging to skin.
The size is fabulous... can hold in both hands and you feel like using a luxury mini towel.
Only negative is they don't remove waterproof mascara fully but does a good half ... suggest using a make-up remover on lashes first and then followed up with this beautiful feel cloth.
9 septembre 2024
Avis spontané
Réponse de Bisous
Hi Deb,
Wow, thank you so much for your review! Super happy to hear Bisous has become your best internet purchase of the year—what a compliment!
Your feedback means a lot, and we're always here to make your experience even better.
Thanks again for your support!
All the best,
Bisous Team
Great experience
The whole process of ordering & delivering was painless, very efficient. The cloths are luxurious to use on your face.
11 septembre 2024
Avis spontané
Réponse de Bisous
Hi!
Thanks a bunch for the great feedback! We're so happy to hear that everything went smoothly, and that you're enjoying the soft, luxurious feel of Bisous.
Your support means the world to us!
All the best,
Bisous Team
I saw these advertised and was a bit…
I saw these advertised and was a bit reluctant to buy them as they looked too good to be true. They are too good and all true! They’re amazing. Clean every last bit of makeup (even water proof mascara) off.
On washing them all makeup was removed from the cloth too which is also amazing.
Can’t rate them high enough
9 septembre 2024
Avis spontané
Réponse de Bisous
Hi Coralyn,
You made our day!
Thank you so much for giving our cloths a chance! We love hearing how they've exceeded your expectations, even with tough waterproof mascara. We're happy to know they’re working so well for you!
We appreciate your support, and for taking the time to share your experience.
Stay lovely!
All the best,
Bisous Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.