Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I've used my Bisous cloth a couple of times so far and it's worked really well cleansing my face and feeling fresh and clean afterwards. I still use Micallar cleansing products to remove my long, long... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Prompt delivery and great service The cloths omg I absolutely love them They truly replaced my cleanser and my skin looks and feels better

L'entreprise a répondu

Noté 5 sur 5 étoiles

Bisous makeup removal cloths are just fantastic! Love the different colours, they are soft, removes all the makeup with just warm water (I actually use more hot than warm water). They also wash beaut... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

The wipes are soft and feel nice on your skin however I used micellar water after to see if my makeup came off and there was still a lot on my skin. I don't even wear much makeup just a SPF bb cream a... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur de produits de beauté

Écrit par l'entreprise

Our nanofibre cloths is a thoughtful product that cleanses effectively, chemical free, sustainably and economically. We celebrate real girls with real skin conditions. We put the power in your hands.. Up to 1000 washes per cloth 💕


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

314 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(314)

54 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Absolutely love the product- it really…

Absolutely love the product- it really does live up to expectations & works so well.Have now ordered for my daughter & granddaughter.👍😊

12 mai 2026
Avis spontané
Logo de Bisous

Réponse de Bisous

Hi Jo,

Thank you so much, that’s so lovely to hear, and how special that you’ve ordered some for your daughter and granddaughter too! Great gift!

We really appreciate your support!

All the best,
Bisous Team x

Noté 5 sur 5 étoiles

Fabulous 🩷

I was really pleasantly surprised at how well your product cleans off makeup. I have used a variety of cream cleansers over the years but they still leave some makeup on the face, which subsequently is wiped on a towel 😬 But the first time I used these cloths there was no makeup on my towel! Amazing! So I have just purchased some more as I thought they'd make great gifts. 🩷🙌

1 mai 2026
Avis spontané
Logo de Bisous

Réponse de Bisous

Hi Kim,

Thank you so much for sharing this, we’re really so happy to hear that Bisous worked so well for you!

It’s also wonderful that you’ve chosen to pick some up as gifts, we really appreciate your support!

All the best,
Bisous Team x

Noté 5 sur 5 étoiles

Great communication with Bisous.

Great communication with Bisous.
I highly recommend this product. I purchased for my sister and myself. She can't use alcohol wipes and other make up removers as she is allergic.
This is a game changer, soft on the skin, takes all the makeup off. Comes out clean when you wash in the machine. I've just ordered 2 more sets. Do yourself a favour and try it. 5 stars.

17 mai 2026
Avis spontané
Logo de Bisous

Réponse de Bisous

Hi Susan,

Thank you so much for this amazing review, super happy to hear it’s been a game changer for you and your sister, especially finding something gentle that works for sensitive skin. This is really great! It honestly makes all the hard work worth it. Enjoy your new sets, and thank you again for being part of the Bisous community!

All the best,
Bisous Team

Noté 5 sur 5 étoiles

bisous cloths

I love my bisous cloths have been using for quite a while and its the only cloth I will use on my face EVER love love them. Bought more for my travel case, one in the wash and to use

14 mai 2026
Avis spontané
Logo de Bisous

Réponse de Bisous

Hi Cheryl,

This makes us so happy to hear, thank you so much for your support and for being part of the Bisous family for so long. We love that you’ve got your routine down perfectly.

All the best,
Bisous Team

Noté 2 sur 5 étoiles

The wipes are soft and feel nice on…

The wipes are soft and feel nice on your skin however I used micellar water after to see if my makeup came off and there was still a lot on my skin. I don't even wear much makeup just a SPF bb cream and then a little bit off foundation used as a concealer so I was pretty disappointed.

22 avril 2026
Avis spontané
Logo de Bisous

Réponse de Bisous

Hi Christy,

We’re sorry to hear the cloths didn’t work as expected for you. We’d genuinely love the opportunity to help, as we’ve found a few small usage tweaks can sometimes make a big difference with SPF and complexion products.

Please feel free to reach out to us at contact@bisous.com.au so we can look into this further and help find a resolution for you.

All the best,
Bisous Team

Noté 1 sur 5 étoiles

Had a bad reaction after using this

I developed severe styes in both eyes shortly after using this cloth to remove my makeup. I had washed it beforehand to make sure it was clean, but still experienced significant irritation.

I’ve never had this kind of issue when using regular makeup removal pads or wipes, so this was unexpected and concerning for me.

The business did provide a refund, which I appreciate, but I personally won’t be using this product again.

21 avril 2026
Avis spontané
Logo de Bisous

Réponse de Bisous

Hi Kim,

We're really sorry to hear this happened to you.

We’re glad we were able to process a refund for you, but we completely understand that not every product suits every skin type and sensitivity can vary from person to person.

All the best,
Bisous Team

Noté 5 sur 5 étoiles

Soft, gentle and removes all traces of makeup

These cloths are absolutely amazing. I have sensitive skin and struggled to find a daily cleanser that didn't irritate my skin. These cloths gently remove all traces of makeup, including waterproof mascara, without irritation. Just purchased more! Great communication from the company and a fast delivery

2 février 2026
Avis spontané
Logo de Bisous

Réponse de Bisous

Hi Lucinda,

Thank you so much for sharing your experience! We’re really glad to hear the cloths are working so well for your sensitive skin and that they’re effectively removing even waterproof mascara without irritation.

It’s also great to know your that you had a smooth experience with the company, that means a lot to us. We truly appreciate your support and hope the new set continues to serve you well!

All the best,
Bisous Team

Noté 4 sur 5 étoiles

All was fine with the company

All was fine with the company. However I didn’t receive my order as it was stolen from Australia Post and they will compensate me. I have reordered on the 20th April as I really want to try your product.

7 avril 2026
Avis spontané
Logo de Bisous

Réponse de Bisous

Hi Susan,

We're really sorry to hear about the issue with your delivery, that’s frustrating. I’m glad Australia Post is taking care of the compensation, though.

We truly appreciate you giving us another try and reordering. It means a lot that you’re still excited to experience the product, and we hope it’s well worth the wait this time!

If there’s anything we can do in the meantime, feel free to reach out to us through contact@bisous.com.au

All the best,
Bisous Team

Noté 5 sur 5 étoiles

I've had these cloths for about 2 years…

I've had these cloths for about 2 years now, and they are fantastic. Still supersoft after many washes (as good as the day they came), and remove makeup really well. Highly recommend.

21 avril 2026
Avis spontané
Logo de Bisous

Réponse de Bisous

Hi there,

Wow, two years and still going strong!

We’re really glad they’ve stayed soft and kept doing their job wash after wash. Your recommendation means a lot!

All the best,
Bisous Team

Noté 5 sur 5 étoiles

The Bisous Face Cloths are excellent!

The Bisous Face Cloths are really as good as they claim! They magically remove all makeup, creams, sunscreens and dirt with ease. No scrubbing or rubbing. Mascara is a breeze to remove. Just purchased more to give to my sisters

15 avril 2026
Avis spontané
Logo de Bisous

Réponse de Bisous

Hi Hayley,

Thank you so much for your feedback! Sso happy to hear you’re enjoying your Bisous and finding them so effective, even with mascara!

That’s so kind of you to purchase more for your sisters, we hope they love them just as much as you do!

All the best,
Bisous Team

Noté 4 sur 5 étoiles

Sceptic…

I was sceptical but read a few reviews from independent sources, so decided to give Bisous a try with a special offer. It worked ( I even did a micellar water wipe afterwards & just a little mascara residue , otherwise no make up traces ).

25 février 2026
Logo de Bisous

Réponse de Bisous

Hi Gail,

So glad to hear it worked for you!

We did notice the 4-star rating and would love to know if there was anything that could have made your experience a 5-star one. If you have any concerns or feedback at all, feel free to reach out to us via email, contact@bisous.com.au, we’d be more than happy to help!

All the best,
Bisous team

Noté 5 sur 5 étoiles

I kept ignoring the advert, then decided to give it a go my biggest regret is that I wasted weeks. And I could have been saving myself time & money, Great product.

The advert kept coming up, each time I was sceptical but in the end I bought i went big time I bought 2 and recieved one for free. Back of my mind was they guarantee their product, and I bought the pink & white ones, so the 1st time I used one i had a full face of make up on so I started on one side of my face and my Dior waterproof & smudgeproof mascara was gone, which really surprised me as it usually leaves a black ring under my eye NOPE NOT THERE.
So then I started on the other side of my face did the same way did the eyes last too make sure it was all gone.looked in the mirror and it looked like it was fresh
But doubting Thomas wanted to check so I turned the Cloth over to the clean side and wet it again, went over my whole face again around my eyes, nose and there wasn't anything on it was like it hadn't been used, but i turned it over it had all the colors I had applied.
Now I was doubting this was ever going to come up clean but I put it in the washing bag threw it in with 4 white towels, i was busy so my husband hung the washing out and brought it in a few hours later and he came in while I had a client with me and said what do you think? I said are you being funny is that a new one he said no shocked that I thought that, but it was as soft as before I used it not a trace of stains or anything, my client said what is it i said something you need in your life gave her that one and the details.
Your product was 100% more then I expected it was outstanding.

5 mars 2026
Avis spontané
Logo de Bisous

Réponse de Bisous

Hi Beverley,

This made our day, thank you so much for sharing this!

We love that you gave it a real test, and also huge shoutout for passing it on to your client. That means a lot to us.

We totally get the initial skepticism too, which is why we stand behind the product the way we do. Hearing that it exceeded your expectations like this is exactly why we do what we do.

If you ever need anything or have more feedback, we’re always here for you!

All the best,
Bisous Team

Noté 5 sur 5 étoiles

Great product

The product did what the website said it would do.

25 janvier 2026
Logo de Bisous

Réponse de Bisous

Hi Lynn,

Thank you for your feedback!

We’re really glad to hear Bisous delivered on what was promised, and that’s exactly what we aim for. We appreciate you taking the time to share your experience on here.

All the best,
Bisous Team

Noté 5 sur 5 étoiles

Quick delivery and fabulous product

Quick delivery and fabulous product. I have purchased three tims now.

19 mars 2025
Logo de Bisous

Réponse de Bisous

Hi Jo,

Thank you for your lovely feedback!

We’re really glad to hear everything arrived quickly and that you’re enjoying your Bisous. It means a lot to us that you’ve come back to purchase again and again! We truly appreciate your support!

All the best,
Bisous Team

Noté 3 sur 5 étoiles

All but eye make-up.I find this product excellent for…

I find this product excellent for removing my make up except mascara. If I try to clean the mascara off it doesn't work and it irritates my eyes. I love the idea of a reusable make up remover but as I need to use another, single use product for my eyes, that advantage is lost. I don't know if this is the case, but it feels as though tiny fibres from the cloth get in my eyes.

27 janvier 2026
Logo de Bisous

Réponse de Bisous

Hi Liz,

Thank you, we’re glad to hear the cloth is working well for your makeup removal overall.

Mascara can be more stubborn, and we recommend being extra gentle around the eye area. A helpful tip is to keep the cloth soaked and placed on your eye area for a few seconds before gently swiping, this softens the mascara and reduces the risk of irritation.

If you still have any concerns or questions, please don’t hesitate to reach out to us directly at contact@bisous.com.au, we’d be happy to help!

All the best,
Bisous Team

Noté 5 sur 5 étoiles

Sceptical at first..

Sceptical at first... but this product is 10/10... bought more for family... game changer

26 janvier 2026
Logo de Bisous

Réponse de Bisous

Hi, lovely!

Thank you so much for your thoughtful review.

We completely understand the initial scepticism, so it’s wonderful to hear the product exceeded your expectations, and purchasing more for your family, truly means a great deal to us.

We’re so happy it’s been a game changer for you!

All the best,
Bisous Team

Noté 5 sur 5 étoiles

Best decision ever!

I came across Bisous cloths on social media & bought them on a whim…BEST decision I ever made. Not only are they saving me heaps of money on makeup removal & leaving my skin soft & clean but I’ve also found them fantastic at cleaning the excess makeup out of my brushes, leaving them looking like new. 10/10 🎉

28 décembre 2025
Logo de Bisous

Réponse de Bisous

Hi Wendy,

This is so wonderful, thank you so much for sharing!

We’re so glad you took the chance on us and that the cloths have made such a difference for you.

Thank you again for the 10/10, we truly appreciate your support!

All the best,
Bisous Team

Noté 5 sur 5 étoiles

These cloths are so soft and do a great…

These cloths are so soft and do a great job of removing makeup but I’m extra impressed with the ability to remove my mascara without harsh scrubbing. I definitely recommend them!

29 décembre 2025
Logo de Bisous

Réponse de Bisous

Hi Kylie,

Thank you so much for taking the time to leave such a wonderful review! We’re thrilled to hear that you’re enjoying the softness of the cloths and that they’re gentle yet effective — especially when it comes to removing mascara without harsh scrubbing.

It means a lot to us that you’d recommend them, and your feedback really makes our day. Knowing our cloths are making a difference in your daily routine is exactly why we do what we do!

All the best,
Bisous Team

Noté 5 sur 5 étoiles

Easiest & softest face cleaner ever.

Found these by accident & bought some for my daughter. She was so happy with them I bought some for myself also. Easiest & most gentle face cleaner ever.

28 décembre 2025
Logo de Bisous

Réponse de Bisous

Hi Andy,

Thank you so much for sharing your experience! We’re so glad your daughter loved the cloths — and even happier to hear you did too. Knowing they’ve made your skincare routine easier and gentler makes this so fulfilling!

We really appreciate you taking the time to leave this lovely feedback!

All the best,
Bisous Team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus