I have ordered my kids clothes from so many companies and dealt with so many customer service reps. It honestly feels so wonderful you know you’re dealing with humans who actually care and want to mak... Voir plus
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I have ordered my kids clothes from so many companies and dealt with so many customer service reps. It honestly feels so wonderful you know you’re dealing with humans who actually care and want to mak... Voir plus
L'entreprise a répondu
I placed an order before I realized I failed to enter a coupon code. I immediately contacted the company and within minutes, they applied the code and refunded me. I am so impressed with their quick r... Voir plus
L'entreprise a répondu
My Grandson loves the designs and we have ordered about 5 sets (shorts + tee) The last order for the limited edition NERF set the sizing was not the same as the prior sets. Shorts ran larger even t... Voir plus
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Two stars because for one the customer service is non existent. I send emails and no response. I had a few items I needed to return but the return button wasn’t working on app and I sent a screenshot... Voir plus
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A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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This was my first time ordering from Baseball Lifestyle 101, and I was incredibly impressed with their customer service. After measuring the items I bought for my child, I received the order and realized they were too big. They allowed me to exchange what I could, but one item was final sale. I reached out to the company to see if they could make an exception, explained the situation, and they were more than accommodating.
They let me keep the larger size so my child can grow into it, and they even sent me a smaller size free of charge so they could start wearing it right away. Their kindness and willingness to help truly went above and beyond. They were very prompt, responsive, and customer‑focused throughout the entire transaction. Additionally, their products are extremely well made — absolutely worth the price!
I highly recommend this company and will definitely be ordering from them again. Looking forward to all the fun future designs!

Réponse de Baseball Lifestyle 101
The best customer service! They answer emails within one day and always resolve issues. Their products last through many washings. My grandsons love their products!

Réponse de Baseball Lifestyle 101
My grandson loves Baseball Lifestyle. Quality of clothing is amazing… great customer service. We look forward to every new drop!

Réponse de Baseball Lifestyle 101
The app is really great and the clothing has such good quality my my two sons really love it.

Réponse de Baseball Lifestyle 101
When paying for my order through my credit account, the name for delivery was not updated; thus, my order had the wrong delivery name on it. I contacted Baseball Lifestyle, and even though they did not make the mistake, they quickly and efficiently corrected the name issue before shipping!

Réponse de Baseball Lifestyle 101
I had a purchased that got lost in the mail. I reached out to their customer service department and they made it right. They were quick to respond and gave me a solution. My grandsons love their clothes

Réponse de Baseball Lifestyle 101
My 10 year old loves the clothes, and when there was recently an error in how my order went through all it took was an email to customer service and it was easily resolved. Excellent product, excellent customer service.

Réponse de Baseball Lifestyle 101
I was initially very disappointed with the mechanics of placing an order that was above an amount which would qualify for the free gift box. I think whoever builds the user interface should review how discount codes are applied and make it more clear that items will be removed from the cart once a welcome discount code is applied. Eventually, they rectified the situation

Réponse de Baseball Lifestyle 101
This was my 3rd time ordering from the Baseball Lifestyle app. The quality of their clothing is top-notch, and I just love their bright colors! I was born in the 80s, grew up in the 90s, and their clothing reminds me of the clothing choices from my childhood. I have 3 young boys and will be placing more orders!

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Réponse de Baseball Lifestyle 101
I ordered my son the men’s sizes due to lack of paying attention. I sent them back and bought more and emailed them about getting the clothes I ordered because of a school thing. They responded back in the most timely manner I have ever witnessed. They resolved my issue, refunded the money immediately showing, and sped up the process of getting our clothes to us on time. Also, every time I receive anything from them, the quality is superb. 10/10

Réponse de Baseball Lifestyle 101
Exchange process SUCKS!!! They received my returned items 11 DAYS AGO and STILL haven’t shipped out the exchange items. every day I check and ask them to follow up on the order and every day they push me off and say this is their usual process and timeline.

Réponse de Baseball Lifestyle 101
Austin(at Orland Square Mall)was best salesperson ever! Very friendly and knowledgeable about the Lifestyle products! Communicated with kids and made shopping at Lifestyle a wonderful experience! Love Lifestyle clothes!!!Will be back at that store!

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Fast/Easy return process. Very fast response and resolution from customer service!

Réponse de Baseball Lifestyle 101
Not only does my son love the clothes (quality, colors, creative details), but customer service responded so quickly when I misplaced my digital gift card and had to ask for help! I very much appreciate the customer loyalty programs as well - discounts incentivize me to buy more :)

Réponse de Baseball Lifestyle 101
I ordered two mystery shorts, and I forgot to add the coupon code I had. I reached out, and within 24 hours they already had applied the code to my order. Great experience. Would order again in the future

Réponse de Baseball Lifestyle 101
Had a great experience! I needed to exchange an item and they responded quickly. Very polite, professional, and easy to work with. Would definitely recommend.

Réponse de Baseball Lifestyle 101
My grandson LOVES your clothing! Grandma Claire spoils her grandchildren.
Your customer service is AMAZING. I sent an email and received an email back, not an email that said “we got your email”….but a helpful email in 2 minutes! My only issue is that you are so popular it’s like a race to order items. But that isn’t a bad thing….you guys are a great company. Keep it up….even if I go broke. LOLOL!

Réponse de Baseball Lifestyle 101
Great customer service! I used the chat function on the website and they were prompt and fair with the resolution.

Réponse de Baseball Lifestyle 101
Great customer service they resolved my issue and refund my money without any issues. Definitely recommend them.

Réponse de Baseball Lifestyle 101
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