Baseball Lifestyle 101 Avis 193

My son wears this brand like it is the only clothes available. We ordered some new stuff for school clothes and when it came in we noticed the quality of the fabric in the shirt had changed. Better, softer, and lighter. But it was smaller than the old cotton stuff too.
I sent an email to them not sure what to do or even if they would respond.
They responded within an hour or so and asked for pictures of the product.
I sent them and they immediately responded by dealing with my issue and making it right. I cannot say enough good things about their response and their commitment to making things right.
I see these other reviews here but that was NOT my experience.
Thanks to them for being on top of their game.

Always had great experiences with ordering and shipping and always extremely impressed with the quality of the products!

Still waiting on a refund for an item that I returned, USPS tracking has the return delivered on 7/16. It’s now 9/9 and still nothing. I’ve emailed customer service 3 times, received 1 email back but still no refund!

I’ve always liked Baseball101 as a brand, but my recent experiences have been disappointing given how expensive their products are. I spent over $700 on one order, and when it arrived one pair of shorts was the wrong size and the three pairs of socks I paid $25 for were missing. I emailed the company three times before anyone ever responded to correct the issue.

Prior to that, I purchased a $90 backpack for my son. Within four weeks of regular use, both zippers broke. For the price point this brand charges, I expected much higher quality and better customer service.

I still like Baseball101’s style and reputation, but the quality control and customer service need major improvement. For a premium brand charging premium prices, this experience has been honestly very disappointing.

Took a month to get 1 of 2 pairs of shorts as they "refunded" the other pair without even letting me know. These were for my 12 yr old who wanted them for summer and now cooler weather is coming so probably won't fit him by the time he can really put them to use. On top of that, the "refund" was fully applied to a gift card he had gotten (even though I also paid some cash) and they want to charge me another $10 to ship a new replacement order

Unfortunately there isn't a 0 star option! I would choose it! Ordered a backpack Aug, 6 2025 for a child. Paid EXPRESS shipping to ensure he had it in ample time to start school. It is now 9/3/25- order still says unfulfilled! It has yet to ship! Only auto responses to email and no number to call! SCAM! They did take my nearly 100.00$ though! Worst experience ever! Would never order from them again!!!! Save time and money choose anywhere else!

Paid for additional shipping didn’t get all items within the timeframe I paid for them to be here . No one will respond to my email? Naturally there is no telephone number, I will never order or recommend this company to anyone.

Do NOT order from this company. You cannot cancel an order before shipping because the code WELCOME20 didn't work and it charged your credit card. There is no phone number to call to get someone to help you. They charge your credit card but you can't cancel an order because of their company's mistake. It is AI generated so it doesn't solve your problem. This company is the worst! I cannot stress enough not to order from this company. They want you to buy and they want to make money but not make their customers happy. I wish I would have read the reviews before I placed the order for my grandson's birthday. Lesson learned.

It is absolutely impossible to get a hold of anyone at this company! Ordered items a
Month ago and to date I have only received two out of 8 items with zero response on the delay! It took some time but the company did deliver all missing items

Spent hundreds of dollars over a month ago and they still haven’t sent my products or responded to my emails.

They have the best customer service!

It took over 4 weeks to receive my order. No responses to 3 emails sent to BL101.  Finally, the order was delivered and received a follow up email from BL101 saying "it appears that your order is delivered and here is the tracking..." Nothing else in the email. No accountability for the delay and unresponsiveness, nothing!  BL101 probably made millions of dollars during their back-to-school promotion and could care less if everyone's order was delayed due to not being able to handle the increase in orders. Greedy, just like their prices 

I, as well as others, ordered during a back to school sale on 7/25. After not receiving my order or any real responses, just AI, I tried to cancel. They didn’t respond and shipped out items a week later that I no longer needed now. Still haven’t received refund on items now out of stock a month later.

DONT ORDER! big huge mistake if you do. I have been trying to get a refund. I put in for a refund but at the last window they switches over to an exchange and then you’re stuck. (With the same item!!)

They say they give you 60 minutes to cancel your order. That’s not true either because I sent an email because their phone numbers don’t work. It takes 48 to 72 hours for a response from them via AI, It’s not a real person a blanket email. And they charge you $6.99 for shipping PER ORDER when their shipping fee is already $8.50. They are extremely expense kids shorts $60.00! The only thing else I can say is just don’t do it do not order from them.

I placed an order for one item on August 8th. Emailed company after the 7-10 window only to get AI reply. I did ask for live agent and never had the opportunity to speak with or get response from one. Fast forward to August 22nd … an email finally comes in saying my order has been fulfilled. I will not order from this company again. I am not a fan of AI customer service and being inundated with their emails about their products all while waiting on my purchase. I wish I would have read reviews before placing order .. lesson learned !

Worst company experience ever. I’ve been waiting over a month for my order, with no updates and no communication that items are out of stock. At this point, I don’t expect the products to ever arrive and will need to dispute the charge with my bank to get my money back. Avoid this company at all costs — outdated designs, terrible service, and hopefully retailers stop stocking their products.

I ordered the Navy pinstripe shorts and a Navy pennant tee for my son's birthday which was in July. The order wasn't "track able." I couldn't tell what the order status was when I checked periodically.
Fast forward to today, August, 21st, 2025 and I received an email stating I will receive a full refund with no answer as to why.
I don't want a refund. I want those 2 items for my son. I sent an email asking as to why? I received an AI response (the email actually stated that information) that the company is busy and can't answer my email right now.
Not happy. Their customer service and communication needs a lot of work.

4 orders placed in July are still unfulfilled. No responses to messages or emails. Cannot contact the company. They have gone silent on all their Facebook groups as well. Long time purchaser but the company has failed customers. Even their quality on shirts has gone down to a thin see through material.

I ordered all of my son's school gear from here 2 weeks before school started, which should have been plenty of time since they were promising 7-10 business day delivery.

It's been 15 days, school started last week, and it hasn't even shipped yet. Seems like this is happening to everyone. The CEO posted something about taking accountability and fixing it by end of week - except that was a week ago, and my stuff still has no status.

There are a lot of bummed kids going back to school in last year's too-small clothes because of you. You should be ashamed, clearly greed got the best of you and all you cared about was growing - not about fulfilling the promises you'd already made.

You should have stopped taking orders the minute that you realized you had a problem and couldn't fulfill them.

I'm so angry and disappointed, but not nearly as disappointed as my kiddo.

Placed an order on 7-25 and while they were happy to charge my credit card and take my money I have received none of my items. Customer service is non existent I emailed 3 times over the past 2 weeks with no one ever getting back to me. I’ve tried going on to their Facebook page and everything is just ignored. I have no problem waiting for items but to be completely ignored is extremely aggravating. This is not a trustworthy company ! There are plenty of other baseball brands that are much better. Ive placed orders with Bat wrapz, baseballism and Diamond district and I’ve received all of those orders and the products are all good quality