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Noté 5 sur 5 étoiles

Staying local with friendly staff makes purchasing appliances so much easier than having to travel long distances or buying online. With competitive pricing using Blaine’s has meant we have been able... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We have purchased several electrical goods from Blaines in Watton. This is due to the excellent service we get from your very friendly & exceptionally helpful manager Mr Richard Allum. We would recomm... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

As usual Blaine’s and their staff were great very professional. No problems with delivery or installing. Thanks

L'entreprise a répondu

Noté 5 sur 5 étoiles

What an absolute change to have workmen in my home who take a pride in their work and respected my property. I ordered a Blomberg integrated washing machine from Blaine’s in Swaffham from Anthony... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'électroménager
  2. aussi dans
  3. Magasin d'aspirateurs
  4. Magasin de lave-linges et sèche-linges
  5. Magasin de matériel Hi-Fi
  6. Magasin de réfrigérateurs
  7. Magasin de télévisions

Écrit par l'entreprise

Blaines, one of Mid Norfolk’s most established family businesses since 1982, has grown from strength to strength. Since opening the Swaffham branch Blaines has expanded, opening their Dereham branch in 1985 and Watton in 1987. By being a member of Euronics, one of Britain’s biggest independent electrical buying groups, Blaines can keep their prices competitive and offer an after care service second to none. Supplying leading brands in white goods such as; Bosch, Siemens, Neff, Beko and Blomberg leading brands in brown goods such as; Sony, Samsung, Sharp and LG, plus much, much more. Blaines are range cooker specialists with one of the largest displays of range cookers in the area from the leading the brands such as Rangemaster, Stoves and Belling and Premium quality from Mercury & Falcon. Blaine’s success is due to the fact that all their members of staff are fully trained and have many years of experience between them. Their priority is to make sure customers have care and advice in buying the right product for their needs.


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4,9

Excellent

TrustScore 5 sur 5

670 avis

5 étoiles
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1 étoile

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A répondu à 100 % de ses avis négatifs

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4,9

Tous les avis

(670)

57 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Outstanding Service Thank You!!!

The customer service I received from Richard at the Watton branch was outstanding! I had been badly let down by Amazon during the recent heatwave when I ordered two Shark Fans and after 6 days they had still not been delivered and they had no idea when they would be, what makes it worse is that I am an Amazon Prime customer so I paid to get this appalling service. I called Blaines in Watton and Richard got me two of the same fans delivered the very next day. Just goes to show that using small local businesses like Blaines puts Amazon to shame when looking after their customers. A huge thank you to Richard and Blaines.

26 juin 2026
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Réponse de Blaines

We are very pleased to hear that Richard was able to help and arrange delivery of your fans so quickly when you needed them most. We’ll be sure to pass your kind comments on to him.

Providing knowledgeable advice, reliable service, and prompt delivery is something we pride ourselves on, so it’s especially rewarding to know we were able to make a difference.

Thank you again for choosing Blaines.

Many Thanks
Blaines Customer Service Team

Noté 5 sur 5 étoiles

Excellent all round

Excellent all round . Great service and advice and the fitters were professional and perfectionists! Friendly and a pleasure to deal with .

15 juin 2026
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Réponse de Blaines

We’re so pleased to hear that you were happy with the service and advice you received, and that our fitters made such a positive impression.

It’s great to know their professionalism, attention to detail, and friendly approach helped make your experience a positive one.

Thank you for your valued custom. We hope you are pleased with your new appliance.

Many Thanks
Blaines Customer Service Team

Noté 5 sur 5 étoiles

Delivery was on time

Delivery was on time, the men were helpful and cheerful. All good😊

15 juin 2026
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Réponse de Blaines

We’re pleased to hear that your delivery arrived on time and that our delivery team were helpful and cheerful throughout. It’s great to know everything went smoothly.

Thank you for your valued custom. We hope you are pleased with your new appliance.

Many Thanks
Blaines Customer Service Team

Noté 5 sur 5 étoiles

From start to finish brilliant

From start to finish brilliant. Alison, Jonathon and delivery guys xx

5 juin 2026
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Réponse de Blaines

We’re so pleased to hear that you had a brilliant experience from start to finish. Alison, Jonathon, and the delivery team will be delighted to receive your kind feedback.

Thank you for taking the time to share your experience. We hope you are pleased with your new appliance.

Many Thanks
Blaines Customer Service Team

Noté 5 sur 5 étoiles
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Réponse de Blaines

We’re pleased to hear that you have found our team helpful and efficient. Providing a high standard of service to our customers is always our priority, and your comments are greatly appreciated.

Thank you for your valued custom. We hope you are pleased with your new appliance.

Many Thanks
Blaines Customer Service Team

Noté 5 sur 5 étoiles

Richard was brilliant

Richard was brilliant! Really listened and was able to come up with some of my strange requests.

11 mai 2026
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Réponse de Blaines

We’re so pleased to hear that Richard took the time to listen to your requirements and help find solutions that worked for you.

We understand that every customer has unique needs, and it’s great to know that his knowledge and flexibility helped find the correct appliances for your needs.

We’ll be sure to pass your kind comments on to Richard.

Thank you for your valued custom. We hope you are pleased with your new appliance.

Many Thanks
Blaines Customer Service Team

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Alison was fantastic. Very helpful. Will definitely use them again.

1 mai 2026
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Réponse de Blaines

We’re very pleased to hear you received excellent service and that Alison was so helpful throughout your experience. We’ll be sure to pass your comments on to her.

Your continued support means a great deal to us, and we look forward to assisting you again in the future.

We hope you are pleased with your new appliance.

Many Thanks
Blaines Customer Service Team

Noté 5 sur 5 étoiles

Service was very good and the gentleman…

Service was very good and the gentleman who I bought this appliance from was very helpful
Linda

28 mars 2026
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Réponse de Blaines

We’re pleased to hear you received very good service and that Anthony was helpful in assisting you with your purchase.

Thank you for your valued custom. We hope you are pleased with your new appliance.

Many Thanks
Blaines Customer Service Team

Noté 5 sur 5 étoiles

Good from ordering in the shop to…

Good from ordering in the shop to delivery and installation, was informed of delivery times and no delays. Very pleased as always.

10 mars 2026
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Réponse de Blaines

We couldn't be happier to hear that everything went smoothly from ordering through to delivery and installation, and that you were kept well informed throughout.

It’s especially nice to hear you were very pleased once again. Your continued support is greatly appreciated. We hope you are pleased with your new appliance and we look forward to assisting you in the future.

Many Thanks
Blaines Customer Service Team

Noté 5 sur 5 étoiles

Fantastic service

Fantastic service, wonderful products at a competitive price.

13 mars 2026
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Réponse de Blaines

We’re very pleased to hear you were happy with our service and that you found our pricing competitive.

Thank you for your valued custom. We hope you are pleased with your new appliance.

Many Thanks
Blaines Customer Service Team

Noté 5 sur 5 étoiles

The fitters arrived on time

The fitters arrived on time, were polite and friendly. They carried out the work efficiently.

3 mars 2026
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Réponse de Blaines

We’re pleased to hear that our fitters arrived on time and carried out the work efficiently, while being polite and friendly throughout.

We appreciate you taking the time to share your experience and look forward to assisting you again in the future.

Best Regards
Blaines Customer Service Team

Noté 5 sur 5 étoiles

Genuine customer care

Their service is second to none from the beginning and crucially their after service. The two guys who deliver also represent the company well and couldn’t be more helpful.I’ve used them before and will definitely use them again.

10 mars 2026
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Réponse de Blaines

We couldn't be happier to read that you were pleased with both the service and the aftercare you received. It is wonderful to know that our delivery team made a positive impression. We’ll be sure to share your comments with them.

Your feedback and loyalty are greatly appreciated, and we look forward to assisting you again in the future.

Thank you for your valued custom. We hope you are pleased with your new appliance.

Many Thanks
Blaines Customer Service Team

Noté 5 sur 5 étoiles

Ann &Bob

Lee and Jinky did a fantastic job fitting our new bathrooms.
Thank you both for your hard work.
I would definitely recommend Blaines for their professionalism and great work.

20 février 2026
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Réponse de Blaines

We are very pleased to hear that Lee and Jinky did a fantastic job fitting your new bathrooms. We’ll be sure to pass on your thanks to them.

Your recommendation means a great deal to us. We hope you enjoy your new bathrooms for many years to come.

Best Regards
Blaines Customer Service Team

Noté 5 sur 5 étoiles

Great service

Quick and easy to order. Quick delivery date and arrived as planned, installed easily

5 février 2026
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Réponse de Blaines

We are pleased to hear that the ordering process was straightforward and that delivery and installation all went smoothly. Providing a reliable and efficient service is always our aim.

Thank you for your valued custom. We hope you are pleased with your new appliance.

Many Thanks
Blaines Customer Service Team

Noté 5 sur 5 étoiles

Reliable and professional service

We have recently had an upgrade to our en-suite and had some bedroom furniture fitted.
Both jobs were extremely well planned, priced and completed with a high degree of quality workmanship, without any issues.
Post installation of the bedroom furniture a minor snag occurred, this was resolved promptly without any fuss.
Blaines prices reflect the standard of products and service accordingly, we have made the mistake of going cheaper elsewhere on another bathroom project and subsequently regretted it. You get what you pay for.

27 janvier 2026
Avis spontané
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Réponse de Blaines

It is lovely to hear that both your en-suite upgrade and bedroom furniture installation were planned and completed to your satisfaction, and that the workmanship met the high standards you expected.

It is also reassuring to know that the minor post-installation issue was resolved promptly.

Aftercare is an important part of the service we aim to provide. We really appreciate your comments regarding quality and value, and your feedback means a great deal to the whole team.

Thank you again for your trust in Blaines.

Best Regards
Blaines Customer Service Team

Noté 5 sur 5 étoiles

Blaine's all the way!

After having recently moved to Swaffham we wanted to find a trusted company to help us with some new installations, and Blaine's came highly recommended. Initially to remove a bath and install a new shower with enclosure and wet wall. From start to finish Blaine's proved that they were the right choice - from planning and choosing materials to installation and after sales service. The work was of the highest standard. We were so impressed that we asked them back for further work to the kitchen, supplying and fitting a new sink and water filter. We honestly couldn't fault their work and were really happy with their service. Antony was particularly helpful and we found all the staff to be personable and professional.

27 octobre 2025
Avis spontané
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Réponse de Blaines

We are very happy to hear that you chose Blaines following your move to Swaffham and that we were able to support you with both your bathroom and kitchen projects.

It is great to hear that you were pleased with the service from planning and material selection through to installation and aftercare, and that the standard of workmanship met your expectations. We will be sure to pass your kind comments on to Anthony and the wider team.

Thank you again for your trust and recommendation.

Best Regards
Blaines Customer Service Team

Noté 5 sur 5 étoiles

Friendly local company

We are currently modernising our 1930’s property.
We popped in to Blaines of Watton and Richard was very helpful and spent lots of time with us showing us different floorings and worktops.
We purchased a bathroom sink unit and tap which we are extremely pleased with.
Will definitely use the shop again for our ongoing project as they are a very helpful and considerate local firm.

27 janvier 2026
Avis spontané
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Réponse de Blaines

We couldn't be happier to read that Richard was able to spend time with you exploring the different flooring and worktop options, and that you are pleased with your new bathroom unit and tap.

It is great to know you found our team helpful and considerate, and we really appreciate you choosing us a local business for your renovation project.

Best Regards
Blaines Customer Service Team

Noté 5 sur 5 étoiles

We needed a new bath and 2 new…

We needed a new bath and 2 new showers. Picked Blaines as they'd previously given 5* service when our dishwasher died. We had several long conversations with Anthony who was massively patient in the face of our indecision. Installation went without a hitch with the fitters being very respectful of our home. Top quality product, top quality service and the bonus of dealing with and supporting a
local business.

3 novembre 2025
Avis spontané
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Réponse de Blaines

Thank you for your continued support and for taking the time to share such a thoughtful review.

We are delighted to hear that Anthony was able to support you throughout the decision making process and that the installation was completed smoothly and with care.

It is great to know you were pleased with both the quality of the products and the service you received, and we truly appreciate you choosing to support a local business.

Best Regards
Blaines Customer Service Team

Noté 5 sur 5 étoiles

THEY GOT US HOME FOR CHRISTMAS

We suffered a water leak which went under all the floors of our bungalow. The insurance company were taking too long in getting us home.

We went to Blaine's showroom to look at kitchens where we discovered that they actually fit them and can do so much more.

After several months of false promises from the insurance company, Blaine said he could get us in before Christmas. We took a cash settlement and handed it over to Blaine.

We liaised with Blaine and Anthony all the way through and they delivered on their promise. Everyone in the team were amazing and worked non stop for a month. Any glitches were discussed straight away and a solution was always found and everyone was happy.

It was a huge job with replacing the flooring through the kitchen, dining and conservatory. The utility, cloakroom and hall. We had a new kitchen fitted new vanity cabinets in the cloakroom and a new fitted utility. The whole bungalow then had to be painted.

They have been exceptional throughout this ordeal but most importantly they kept their promise to make our home beautiful again in time for Christmas.

There is a video on Blaine's website of our kitchen (blue and white), which we gave permission for, see for yourselves.

Thank you all.

8 décembre 2025
Avis spontané
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Réponse de Blaines

We are very grateful that you chose Blaines during what was clearly a challenging and stressful period, and we’re pleased that our team was able to support you through the process.

It is wonderful to hear that the coordination, communication, and hard work of everyone involved helped bring everything together, particularly with the aim of having your home ready for Christmas. Delivering on our commitments and working collaboratively to find solutions is something we take great pride in.

Thank you again for your trust and for allowing us to showcase your kitchen. We are delighted to have played a part in making your home beautiful again and wish you many happy years enjoying the finished space.

Best Regards
Blaines Customer Service Team

Noté 5 sur 5 étoiles

The best in the business

I have worked with Blaine and his team on multiple occasions and the experience has always been faultless. They are always available on the telephone and nothing is too much trouble to ensure you’re happy with the product and the service they provide. Highly, highly recommend.

26 janvier 2026
Avis spontané
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Réponse de Blaines

We are really pleased to read that your experiences with Blaine and the team have consistently met your expectations. Providing attentive service and ensuring our customers are happy with both the product and the process is something we take great pride in.

Your recommendation is greatly appreciated, and we look forward to assisting you on any future projects.

Best Regards
Blaines Customer Service Team

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