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Lisez les avis des autres

Noté 5 sur 5 étoiles

Just purchased the Pergola R-500 from Blakesleys, delivery was on time and what a great product, I purchased this pergola due to the help and assistance I received from Ian at Blakesleys Ltd, Ian wa... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Brilliant service and communication. Bought the Nova Chelsea garden set. Ordered on the Monday and received lunchtime the same week on Wednesday. Couriers kept us informed of approximate t... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

Order & delivery were good. Loved the look of the furniture but sadly after only 1 year the rattan has started flaking. Whilst I appreciate it’s not guaranteed I would have expected it to last for lo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Sadly our ordered pergola never reached us as got stuck somewhere in the Panama Canal! However Ian kept us fully informed of the progress and when it was obvious that it wasn’t going to arrive, refu... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Équipement et installation de conservatoire
  2. Magasin de meubles
  3. Jardin
  4. Jardinerie
  5. Magasin de mobilier de jardin
  6. Magasin d'ameublement d'extérieur

Écrit par l'entreprise

Blakesleys your online outdoor living store Proud to be a British based family business who prides themselves on service & quality products Glass room aluminium verandas , aluminium pergolas , glass sliding doors


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

254 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Would have been 5 stars

Item was showing in stock on the website and so I ordered and paid. In reality there was no stock but it was on order for delivery from the manufacturer. Ian was very quick to respond and apologised and responded immediately to my emails. He explained the expected arrival to them, which was achieved and the Pergola was delivered within a week of arrival at Blakesleys. It would be a 5 star review apart from the initial frustration over stock availability.

12 mai 2022
Noté 5 sur 5 étoiles

A great size table.

A great size table which fits perfectly with our garden corner sofa. The dark grey matches our furniture and looks to be very well made. Haven’t used it yet but it seems strong and the lift action is easy to do. Looking forward to summer to make good use of it. Very good communication and quick delivery from the company.

4 mai 2022
Noté 5 sur 5 étoiles

Great company

What a great company to deal with.

The website suggested 7 days for delivery of a new rattan set. I rang, got advised it would likely be 3 days which would have been perfect as it would be delivered before a bank holiday. They did not disappoint. There it was, on my door step 3 days later.

They were also the cheapest I could find on the internet.

Definitely consider them again in the future.

4 mai 2022
Noté 5 sur 5 étoiles

Nova Cambridge Fire Pit Set

Ordered the nova Cambridge set with fire pit and protective covers. At this time of year was not expecting it to be delivered so quickly. Came in a week even with ordering around the Easter bank holiday weekend. Covers were delayed but an email was responded to practically instantly, and out of hours, so Ian clearly takes his customer service seriously. Very happy with the service, and with the set I bought which looks lovely and was also cheaper than elsewhere. Covers arrived a few days later. Would highly recommend this company.

30 avril 2022
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Excellent service, kept informed of delivery detail's and delivered without fuss and during time slot. Very good price and the furniture is comfortable and looks the business.

27 avril 2022
Noté 5 sur 5 étoiles

So impressed with this company and…

So impressed with this company and Ian's communication. Was desperate for some garden furniture and thought it would take months to come, it came within days! Ian kept us updated and gave me the tracking details so I could follow it, it was delivered in our drive on a pallett so we didn't even need to be in. 5* service and such good quality furniture

26 avril 2022
Avis spontané
Noté 5 sur 5 étoiles

Fantastic Company

Wow! A fantastic service and quick replies. Delivery driver helpful. Nova Cambridge Firepit set did not disappoint. I’ve enjoyed the sun today!!! Thanks again.

21 avril 2022
Avis spontané
Noté 5 sur 5 étoiles

Brilliant service and communication. Nova Chelsea garden set

Brilliant service and communication.

Bought the Nova Chelsea garden set.
Ordered on the Monday and received lunchtime the same week on Wednesday.
Couriers kept us informed of approximate time of delivery which was great as we weren’t waiting in all day

Ideal garden set ,well made and solid sturdy comfy seating.

Lightweight and yet really strong construction
Cushions really thick and stay firm whilst sitting/ using them.

Thankyou a from very happy customer

18 avril 2022
Logo de Blakesleys Ltd

Réponse de Blakesleys Ltd

Thankyou Marie for taking the time to leaving us an amazing review . Nova are a great brand like you say with comfort etc

Enjoy your new garden furniture 😊

Noté 4 sur 5 étoiles

Prompt & Courteous Service

Our rattan furniture arrived much more quickly than we expected. There was a problem with one item due to some confusion about what had been ordered. One email and a telephone call sorted this out very quickly; prompt and efficient customer service. The delivery crew was excellent; cheerful and very helpful.

14 avril 2022
Avis spontané
Noté 5 sur 5 étoiles

Corner sofa set.....very pleased

Excellent customer service at start of process..queries answered by named person within g a couple of hours.
Fast delivery service.... a few days.
Item required very little self assembly...top on table and one arm of settee.....we are useless at that sort of thing and did it in a couple of minutes.
The furniture is of a very good quality and likewise the cushions etc. The table height variation is really useful.

12 avril 2022
Logo de Blakesleys Ltd

Réponse de Blakesleys Ltd

Thank you Carole for your detailed review , it’s great to get feedback , it helps us and new customers you are shopping around
Enjoy your new nova garden furniture

Noté 5 sur 5 étoiles

Excellent service couldn’t ask for more…

Excellent service couldn’t ask for more from Ian & team- never failed to ring me back promptly when I requested it. Love the furniture and it comes with a substantial quality guarantee. Certainly would consider purchase from them again.

11 avril 2022
Logo de Blakesleys Ltd

Réponse de Blakesleys Ltd

Thankyou for your kind words Jackie , we don’t allwsys get things right but we do our best , I hope you have a great summer

Noté 5 sur 5 étoiles

Nova Cambridge Garden Set

Really pleased with our Nova Cambridge Garden set. Great price and arrived in 3 days.

11 avril 2022
Logo de Blakesleys Ltd

Réponse de Blakesleys Ltd

It was a pleasure Simon , enjoy the Cambridge set

Noté 5 sur 5 étoiles

Good service

Good service, quick delivery we had a wrong part sent us abs they sorted it straight away
Great service would use again

6 avril 2022
Logo de Blakesleys Ltd

Réponse de Blakesleys Ltd

We allways resolve issues very quickly as this can being very frustrating for the customer. Thank you for taking the time to write a positive review for us

Noté 5 sur 5 étoiles

After ordering furniture last year and…

After ordering furniture last year and only building it this month we noticed that the accessories were missing. Blakesleys quickly sorted this for us and sent out the missing parts within a week. Fantastic service.

6 avril 2022
Avis spontané
Logo de Blakesleys Ltd

Réponse de Blakesleys Ltd

We was glad to help you after you noticed a small box with the glass for the firepit was missing . We sent right away and glad you can now enjoy your furniture set

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