Just purchased the Pergola R-500 from Blakesleys, delivery was on time and what a great product, I purchased this pergola due to the help and assistance I received from Ian at Blakesleys Ltd, Ian wa... Voir plus
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Just purchased the Pergola R-500 from Blakesleys, delivery was on time and what a great product, I purchased this pergola due to the help and assistance I received from Ian at Blakesleys Ltd, Ian wa... Voir plus
L'entreprise a répondu
Brilliant service and communication. Bought the Nova Chelsea garden set. Ordered on the Monday and received lunchtime the same week on Wednesday. Couriers kept us informed of approximate t... Voir plus
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Order & delivery were good. Loved the look of the furniture but sadly after only 1 year the rattan has started flaking. Whilst I appreciate it’s not guaranteed I would have expected it to last for lo... Voir plus
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Sadly our ordered pergola never reached us as got stuck somewhere in the Panama Canal! However Ian kept us fully informed of the progress and when it was obvious that it wasn’t going to arrive, refu... Voir plus
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Blakesleys your online outdoor living store Proud to be a British based family business who prides themselves on service & quality products Glass room aluminium verandas , aluminium pergolas , glass sliding doors
25/26 Crepe Farm Business Park, DT66EY, Dorset, Royaume-Uni
Excellent service. Really pleased with the Garden furniture purchased. Speedy delivery. Would highly recommend
Item was showing in stock on the website and so I ordered and paid. In reality there was no stock but it was on order for delivery from the manufacturer. Ian was very quick to respond and apologised and responded immediately to my emails. He explained the expected arrival to them, which was achieved and the Pergola was delivered within a week of arrival at Blakesleys. It would be a 5 star review apart from the initial frustration over stock availability.
A great size table which fits perfectly with our garden corner sofa. The dark grey matches our furniture and looks to be very well made. Haven’t used it yet but it seems strong and the lift action is easy to do. Looking forward to summer to make good use of it. Very good communication and quick delivery from the company.
What a great company to deal with.
The website suggested 7 days for delivery of a new rattan set. I rang, got advised it would likely be 3 days which would have been perfect as it would be delivered before a bank holiday. They did not disappoint. There it was, on my door step 3 days later.
They were also the cheapest I could find on the internet.
Definitely consider them again in the future.
Ordered the nova Cambridge set with fire pit and protective covers. At this time of year was not expecting it to be delivered so quickly. Came in a week even with ordering around the Easter bank holiday weekend. Covers were delayed but an email was responded to practically instantly, and out of hours, so Ian clearly takes his customer service seriously. Very happy with the service, and with the set I bought which looks lovely and was also cheaper than elsewhere. Covers arrived a few days later. Would highly recommend this company.
Excellent service, kept informed of delivery detail's and delivered without fuss and during time slot. Very good price and the furniture is comfortable and looks the business.
So impressed with this company and Ian's communication. Was desperate for some garden furniture and thought it would take months to come, it came within days! Ian kept us updated and gave me the tracking details so I could follow it, it was delivered in our drive on a pallett so we didn't even need to be in. 5* service and such good quality furniture

Réponse de Blakesleys Ltd
Very quick service and great customer communications. The product is absolutely excellent and of great quality!
Wow! A fantastic service and quick replies. Delivery driver helpful. Nova Cambridge Firepit set did not disappoint. I’ve enjoyed the sun today!!! Thanks again.
Lots of contact about organising delivery at a date that suited us due to having our garden landscaped. Always prompt responses and worked with us to get it delivered at the right date. Thankyou
Brilliant service and communication.
Bought the Nova Chelsea garden set.
Ordered on the Monday and received lunchtime the same week on Wednesday.
Couriers kept us informed of approximate time of delivery which was great as we weren’t waiting in all day
Ideal garden set ,well made and solid sturdy comfy seating.
Lightweight and yet really strong construction
Cushions really thick and stay firm whilst sitting/ using them.
Thankyou a from very happy customer

Réponse de Blakesleys Ltd
Our rattan furniture arrived much more quickly than we expected. There was a problem with one item due to some confusion about what had been ordered. One email and a telephone call sorted this out very quickly; prompt and efficient customer service. The delivery crew was excellent; cheerful and very helpful.
Excellent customer service at start of process..queries answered by named person within g a couple of hours.
Fast delivery service.... a few days.
Item required very little self assembly...top on table and one arm of settee.....we are useless at that sort of thing and did it in a couple of minutes.
The furniture is of a very good quality and likewise the cushions etc. The table height variation is really useful.

Réponse de Blakesleys Ltd
Excellent service couldn’t ask for more from Ian & team- never failed to ring me back promptly when I requested it. Love the furniture and it comes with a substantial quality guarantee. Certainly would consider purchase from them again.

Réponse de Blakesleys Ltd
Really pleased with our Nova Cambridge Garden set. Great price and arrived in 3 days.

Réponse de Blakesleys Ltd
Good service, quick delivery we had a wrong part sent us abs they sorted it straight away
Great service would use again

Réponse de Blakesleys Ltd
After ordering furniture last year and only building it this month we noticed that the accessories were missing. Blakesleys quickly sorted this for us and sent out the missing parts within a week. Fantastic service.

Réponse de Blakesleys Ltd
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