Friendly shops,put appliance in straight away no fuss. Had John Lewis and they wouldn't put a hob in because of a fire risk due to a shelf behind, put in by professional kitchen company and they wer... Voir plus
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Lisez les avis des autres
The freezer was installed by the retailer, but after waiting some time we realised that they had not turned on the wall switch where it was plugged in behind the appliance. It would help if there was... Voir plus
We needed a replacement integrated washing machine within 48hrs. We wanted to shop local with preference for a Hotpoint model. Unfortunately our local shop (Morgans of Lossiemouth) could not get us a... Voir plus
Product good but getting through to customer support for 5 year warranty absolutely awful. Registered on line, said 3 years warranty, should have been 5 years. Rang to get confirmation of 5 years, to... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
With over 130 years of production and expertise in the appliance and metal industries, Blomberg is recognised as a German quality brand in home appliances. Blomberg products are in harmony with you because they try to make your life more enjoyable. From easy-to-use controls to unique technological innovations to practical solutions, they will exceed all expectations.
Coordonnées de contact
1 Greenhill Crescent, WD18 8QU , Watford, Royaume-Uni
- 0333 207 9870
- blomberg.co.uk
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Les gens ont aussi consulté
The product that I brought is very good…
The product that I brought is very good it I well lates out with just the right amount of shelving
Review
Very good service as always from Varkers. No hassle and machine is working great.
Delighted with ne hob
Friendly shops,put appliance in…
Friendly shops,put appliance in straight away no fuss. Had John Lewis and they wouldn't put a hob in because of a fire risk due to a shelf behind, put in by professional kitchen company and they were making a fuss over 3mm, I couldn't even see it. Never again with John Lewis, they left a vulnerable child with no cooker hob, offering no help whatsoever. I have now bought a hob, washing machine, dryer, iron, blender from this wonderful company. Please stay as you are, helpful and don't be like John Lewis!!!!.
Looks good but as I am unable to leave…
Looks good but as I am unable to leave my home due to life limiting illness I was reliant on buying on line. Very disappointed and puzzled by not being able to pull top oven door down without it closing itself. Don’t see why? I feel like it is asking for burns or spills when trying to use it. My old Bosch oven didn’t do that and I can find nowhere in description of this product saying it happens or why! Fitter assured me it is what this oven does. Could query it but would cost £120 if that is confirmed. Therefore rather disappointed!!!
Good product and 5 year warranty
The machine does not spin the correct…
The machine does not spin the correct 1400 on any programmes effectively.
Warranty process frustrating
Love the fridge. My only frustration came in registering the warranty. There was a sticker on the fridge giving a phone number to call to register the warranty. However when I called that number, I was told that I could not register the warranty by that phone number and that I had to go online. Can I suggest an amendment to that sticker to give the customer the correct information?
Still here not received a discount no…
Still here not received a discount no the fridge damaged on delivery see my order
The cooker does what is needed with no…
The cooker does what is needed with no problems at all.
Great variety of times and speeds
Very pleased with choice of programmes and varied wash and spin times.
Really like this so far
Much improved design on our previous model also really enjoy the simplicity of the controls. Our last frost free freezer was so complicated being digitally controlled, we never got to grips with the control panel but pretty sure it would have made us a coffee if we could have understood it!!! Hope it lasts longer than our previous 2 freezers.
Great larder fridge
Great larder fridge - just what we required.
Took time to workout how to get the product warranty, the model number was on the shop receipt and not on the sticker in the fridge but once I worked that out it was straight forward.
Product good but getting through to…
Product good but getting through to customer support for 5 year warranty absolutely awful. Registered on line, said 3 years warranty, should have been 5 years.
Rang to get confirmation of 5 years, took at least 5 calls and multiple transfers between departments, still no joy. Ended up going back to retailer.
All my kitchen appliances are Bloomberg…
All my kitchen appliances are Bloomberg
Very sturdy
Instructions could be better
Instructions could be better
Parts included which I had to ask supplier what they were for
Delivery time was good
I have a Blomberg oven
I have a Blomberg oven. Twice I have had to have engineers come out to fix it. Now it needs fixing again.
The thermostat DOESNT go off at the correct temperature, and I have to use an oven thermometer to get the temp I need.
It also takes a long time to heat up.
The markings on the dial do not light up so I have to use a torch as where the oven is it’s quite dull but even with lights on it isn’t clear so I use a torch.
I’ve come to really dislike this make and I’m saving up for another oven one with a well known brand,
Replacement Fridge Door
I needed a replacement door for my fridge freezer and the internal plastic hinge broke. I ordered a replacement through 4ourhouse.co.uk who are Bloomberg’s official spare parts supplier. The door arrived after waiting 3 weeks for it and on arrival we discovered that the holes for the handle were wider than the original door. I ordered a new handle and this was the same size as the handle I already have. So I sent I back both items and was advised to deal directly with the manufacturer. The folks at Blomberg assured me that there had been no design changes and that the next door they will supply will work. After waiting for approx 2/3 weeks the new door turned up. Unfortunately the same issue, the holes for the door handle are wider than the original handle. So I sent it back. I asked for the company to investigate this and again they assured me that the next door that send will fit perfectly. I had optimism that they had looked into this properly and when I mean properly, I hoped someone would have taken a handle and a door and put them together to discover the problem. Common sense really. Looking at numbers on a computer screen doesn’t solved real world issues.
As you may have guessed, the third door is exactly the same. The holes for the handle are wider on the door than the original handle.
I have tried to communicate with Blomberg that this is unacceptable and they offered was a refund and a complaints process. For which I have tried on numerous occasions only to be put through to the wrong people and then to be cut off. I refuse to accept that I need to buy a new fridge freezer as this model is less than 7 years old and by UK law they have to provide parts for it. Trading Standards are my port of call as this is now beyond any reasonable doubt that Blomberg aren’t fulfilling their obligations to provide the correct parts for their products. They make a door and handle that aren’t compatible with each other. Truly an innovative company.
If someone from from Blomberg sees this, feel free to contact me.
Purchased a Blomberg dishwasher two…
Purchased a Blomberg dishwasher two days ago and have not even used the appliance yet.My grief is with customer service.Tried to register for my five year warranty on the phone number provided,they did
not want to know,instead told me to register online.Filled all details in correctly but would not let me submit them.Rang back to original number,who gave me another number.In short i was passed from department to department,still no one helped.Gave up,will not buy their products ever again solely based on terrible customer service.............Still not registered.When it breaks,as surely it will,i will scrap it and look elsewhere.Got to be the worst customer service i have ever encountered.
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