The team at Blue ice have been helpful ever since we bought our soft serve machine last year. Their customer service has continued to be the best, helping with last minute services and difficult insta... Voir plus
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Lisez les avis des autres
Thank you for the recent service on the slush machine. Chris did an amazing job , and he answered all my questions. When I call him every single time he responds nice and helpful. Really appreciate hi... Voir plus
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I had a really smooth experience with my ice cream order thanks to Chithra. She handled everything professionally and kept me updated throughout the process, which made things feel easy and stress-f... Voir plus
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I had trouble getting the ice cream machine up and running. VJ helped me a lot on getting the machine together, was very patient, told me everything I needed to know about he machine, he also sent me... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Blue Ice Machines Ltd, an industry leader within the hospitality sector within UK & Ireland. Blue Ice Machines Ltd offers a range of foodservice equipment, including soft serve machines, suitable for ice cream, milkshakes and sorbets as well as slush, frozen cocktail and a range of fully automatic bean to cup coffee machines. Blue Ice Machines also offer all the consumables suitable for the equipment range it offers. With a record of an excellent customer service. the company emphasizes a high standard of after sales support.
Coordonnées de contact
Unit G, EN9 1AE, Waltham Abbey, Royaume-Uni
- 07534402115
- info@blueicecreammachine.co.uk
- blueicecreammachine.co.uk
4,6
Excellent
87 avis
Aucun historique récent de demande d’avis
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A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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We are using Blue Ice Machines in almost 25 stores
We are using Blue Ice Machines in nearly 25 of our stores, and we are extremely satisfied with their service. For ordering the machines, we contacted Rebecca Tesler, who was friendly and helpful.
We 100% recommend Blue Ice machines and will continue to order more for our upcoming stores.
15 juin 2024
Avis spontané
Réponse de Blue Ice Machines Ltd
Ashok, thank you so much for your positive feedback, we are very committed to ensure you will receive the best service at all times. We appreciate your business :-)
Réponse de Blue Ice Machines Ltd
Thank you for taking the time to share your feedback, we appreciate it very much! We look forward to continue looking after your requirements in the future :-)
Blue Ice are great to work with.
I have used Blue Ice on a few occasions and have had no issues whatsoever. Equipment and service have been spot on.
Will continue to use them as we grow. They are a family ran business and Taylor is always at hand with any issues.
8 août 2024
Avis spontané
Réponse de Blue Ice Machines Ltd
Sid, Thank you very much for your review. We appreciate your positive feedback and your business, :-)
Have installed their machines in 3…
Have installed their machines in 3 stores and only had positive results in all of them.
Prompt service and excellent support from them.
8 août 2024
Avis spontané
Réponse de Blue Ice Machines Ltd
Thank you so much for taking the time to review our company, your business and feedback is very appreciated! Thank you!
Great Experience
Great Experience, Quick Delivery, Slush machine was as advertised would highly recommend
8 août 2024
Avis spontané
Réponse de Blue Ice Machines Ltd
Hello, Thank you for taking the time to write this review. We appreciate your business.
I bought a T29 refurb whippy machine…
I bought a T29 refurb whippy machine 2023 it didnt work right ,enginneers been ,seemed to work better but still not right now. the people in sales office didnt care once they had money. crap service . the engineer who came was a good bloke he was a contractor but the rest of the firm are rubbish
9 juillet 2023
Avis spontané
Réponse de Blue Ice Machines Ltd
If you have an issue with your machine and require any support please get in touch with our team so that we can help is further. We are here to assist you and ensure you are happy with our products and services.
Absolutely appalling service 10days…
Absolutely appalling service 10days trying to push for an engineer to visit the told the cost would be £700. Appalling do not purchase your machine from this company they couldn’t care less when the machine is out of warranty.
1 juillet 2024
Avis spontané
Réponse de Blue Ice Machines Ltd
Dear Customer, thanks for your feedback, please contact our support team if you require any support as our team have tried calling you to support you with no success in reaching you. We try to resolve issues quickly and efficiently. Please contact us if you require further support.
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